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Forwarding Voice Mail
To forward a voice mail to an extension or a VM Group:
1.
Select the voice mail in the Voice Mail view of the AltiAgent main
window.
2.
Right-click popup menu to invoke the VM Forward window.
Figure 23. VM Forward window
3.
Use the mouse to select the extension, workgroup, or voice mail group
to which you want to forward the message.
If you need to search for a person by extension or group name or
extension or group number, type the first letters of the name into the
Search by Number or Name box. The matching extension/group
number or name displays in the list as you type. To select a number or
name, select the check box next to it.
Notes:
• Click on the column headings below the Search by Name window
to sort the data.
• If the extension name is configured for an extension, it is used to
match the search string. If the extension name is not configured,
then the extension number is used to match the search string for this
extension.
36 AltiAgent Manual
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