Dialing By Name Or Extension - Altigen AltiAgent Manual

• "7" is the IP trunk access code, "101" is the IP dialing entry, and
"234567" is the target number.
• "710" is the area code, and "1234567" is the number.
In this case, an AltiAgent message box asks you: Is "710" an area code?
• If you click Yes, AltiAgent inserts the trunk access code ("9") and long
distance number ("1") automatically.
• If you click No, AltiAgent dials this number out directly, and "7" is
treated as an IP trunk access code.
If the number you dialed is shorter than 10 digits (3-digit area code + 7-digit
number), AltiAgent sees the "7" as an IP trunk number, and dials this
number out directly.
Each time you answer the question Is "710" an area code? the result is
recorded in a text file, AreaPrefix.txt, so that AltiAgent will not have
to ask you again about that number. If you want to remove the number,
open the file, delete the number, then restart AltiAgent. The typical address
for the file is: c:\program files\AltiGen\AltiAgent\AreaPrefix.txt.

Dialing By Name or Extension

1. Use the scroll list box above the dialing pad to select the name or
extension.
2. Click the Dial button to place the call.
To search by name:
1. Click anywhere in the text box above the dialing pad, then begin to
type the name of the person you want to call.
The dialing pad transforms into a list that displays matching names.
2. Click the name you want.
The extension or number appears in the list box, selected for dialing.
3. Click the Dial button to place the call.
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