Call Handling; Dialing - Altigen AltiAgent Manual

• The Ready/Not Ready buttons tell the system you are ready to receive
workgroup calls.
• The Web Data button lets you display data associated with the calls,
send web pages or URLs to the user, or share web pages.
• The Login/Logout buttons The button allows you to login in to
different workgroups and/or log out of current workgroups.

Call Handling

The AltiAgent call handling functions include dialing out, using voice mail,
and monitoring other extensions.

Dialing

You can dial out in a number of ways; using the numeric keyboard, and by
name or extension, number, or speed dial number.
Initiate dialing by clicking in the dialing field, entering the number
using the keypad, then clicking the dial button in the main window
Figure 8. The Dial button
Clicking the Dial button dials the number in the dialing field. The scroll list
box left of the Dial button is actually a combination dialing field text- and
list- box. As a text box, it displays numbers that you enter from the dialing
pad or from the keyboard number keys. You can also use it to search for
names.
As a list, it displays extensions and the names associated with extensions as
well as names and numbers imported from MS Outlook, GoldMine®, or
ACT!. You can select extensions or names using the scroll list.
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