Configuring Smart Call Home
Data Item(Plain Text
and XML)
Customer ID
Contract ID
Site ID
Server ID
OL-16597-01
Description(Plain
XML Tag (XML Only)
Text and XML)
• @ is a
separator
character.
• Sid is C,
identifying the
serial ID as a
chassis serial
number.
• serial is the
number
identified by
the Sid field.
An example is
WS-C6509@C@12345678
Optional
/aml/
user-configurable
header/customerID
field used for
contract information
or other ID by any
support service.
Optional
/aml/ header
user-configurable
/contractID
field used for
contract information
or other ID by any
support service.
Optional
/aml/ header/siteID
user-configurable
field used for
Cisco-supplied site
ID or other data
meaningful to
alternate support
service.
If the message is
/aml/header/serverID
generated from the
device, this is the
unique device
identifier (UDI) of
the device.
Cisco Nexus 5000 Series Switch CLI Software Configuration Guide
Call Home Message Formats
365