Cisco CSS11501S-C-K9 Configuration Manual page 420

Troubleshooting the Hardware
Table E-1 Troubleshooting the Hardware (continued)
Possible Problem
The GUI cannot connect to the device.
The serial management CLI prompt contains
"[FIPS]".
Few security policies are available when
configuring servers.
Cisco 11000 Series Secure Content Accelerator Configuration Guide
E-4
Recommended Action
Use any CLI configuration manager method to
ensure that web management is enabled. Attach to
the appliance, if necessary, show device
command. If web management is not enabled, use
the web-mgmt enable command in Configuration
mode to enable it. If you are attempting to connect
to appliance from the client side ("Network" port)
in two-port mode, you must first set up a secure
server. See "Configuring for Client-Side Access"
in Chapter 5 for more instructions. If you have
changed the IP address during a GUI management
session, automatic redirection may not occur in
certain situations, such as when changing to a
different subnet. If the connection is not
redirected, manually connect to the device as
before. If you still are unable to connect, use the
serial configuration manager to check the
appliance configuration and try again.
The device might be operating in FIPS Mode. Web
management is unavailable in FIPS Mode. Use a
serial management session to connect to the
device.
The device is operating in FIPS Mode. If you wish
to return the device to normal operation, use the
Privileged Mode command no fips enable. See
"Returning to Normal Operation" in Chapter 6 for
more information.
The device is operating in FIPS Mode. Only
security policies containing FIPS 140-2-compliant
algorithms are available in FIPS Mode.
Appendix E Troubleshooting
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