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PSDL installation
system indicates that the PSDL is not idle. If an individual set download is
necessary while the download is active in the background, you must cancel
the download in LD 32 using the FDLC command. Once the individual
downloads are complete, you can restart the schedule download with the
FLDS command in LD 32.
Note: If the force option is used with the FDLS command, all sets in the
original schedule are downloaded.
For M3900 sets actively being flash downloaded when the Flash Download
Cancel FDLC command is issued, the flash download to these sets is
completed before the flash download process cancels.
M3905 sets acquired by the Symposium Call Center Server (SCCS) do not
have to be de-acquired (pulled out of all queues) before the flash download is
started. However, during the download, the agent using the M3905 set is
placed in a maintenance-busy state for approximately 12 minutes. As a result,
the SCCS is not able to record any agent statistics for agents using the M3905
sets during the download. The SCCS agent reports for the interval in which
the download occurred will, therefore, be inaccurate.
During a flash download, the system downloads the contents of a PSDL/
PSWV file to an M3900 set. This PSDL Installation Procedure can be used to
load a new PSDL/PSWV file on the system in place of totally reinstalling
system software. If there are concerns about system downtime in regards to
performing software upgrades in cases where only a new PSDL/PSWV file is
needed, this process allows the replacement of the PSDL/PSWV file only. For
detailed information on the PSDL installation procedure, refer to
Succession 1000 System: Upgrade Procedures (553-3031-258).
M3900 Flash Download
Telephones and Consoles
Page 467 of 532
Description
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