Configuring Routable Services
This section includes the following topics:
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Configuring Routable Services information to
Announcements
With the Announcements service, you can play two types of audio files to callers.
Announcement type
treatment/cause
branding
"Configuring Routable Services information to Announcements" on page 199
"Configuring Routable Services information to IM Chat" on page 204
"Configuring Routable Services information to Meet Me audio conferencing"
on page 205
"Configuring Routable Services information to Music on Hold conferencing"
on page 206
"Configuring Routable Services information to Ad hoc audio conferencing"
on page 208
"Configuring Routable Services information to Mobility Gateway" on
page 208
Note: Nortel supplies no default audio files with the Announcements
service software. The system administrator must obtain and provision the
audio files.
Description
Informs the caller of the status of their call. These
announcements provide the calling party with an
explanation of why their call cannot be completed
immediately. For example, the announcement
can inform the caller that all circuits are busy.
Identifies company or product names for
commercial purpose.
Provisioning Client User Guide
199