To Configure A Cdn Queue; Configuring Cdn Queues For Messaging Services - Nortel Meridian 1000 Configuration Manual

Configuring the CS 1000 system
Configuring CDN queues for messaging
services
Introduction
Configure the following CDN queues:
Configure a primary CDN for Voice Messaging. This becomes the main CDN
queue.
Configure a secondary CDN for Multimedia Messaging, if you want to provide
users with fax capability.
Note: Nortel strongly recommends that you use either a phantom DN or a dummy
ACD DN for all other messaging services.

To configure a CDN queue

1 Load overlay 23.
2 For each prompt listed below, enter the response indicated. For those prompts
that are not listed, you can accept the default by pressing Enter.
Prompt Response
REQ NEW
TYPE CDN
CUST xx
CDN yyyy
DFDN
VSID <Enter>
<Enter>
86
Description
Control DN queue
Customer number (0–99)
The Control DN of the queue. This number must be
entered as the SDN for the messaging service in the SDN
Table.
zzzz The default ACD DN (see page 115). Calls to the CDN
are directed to this ACD DN if the link or CallPilot goes
down.
Nortel recommends that this is not defined as the ACD
DN of the CallPilot ACD queue.
Press Enter so that the ID is dynamically assigned to the
CDN when the ELAN subnet link is established.
Press Enter until you reach the end of the overlay (the
REQ prompt).
Standard 1.16
CallPilot