Reference Guide for the Model RT338 ISDN Router
Performing the ISP Connection Test
During the ISP Connection Test, the following events occur:
•
FirstGear sends the configuration information to the router.
•
The router places a call to the ISP.
•
The B1 LED on the front panel lights.
•
When the connection is made, the router attempts to log in.
•
If the login is successful, FirstGear proceeds to the Configuration Complete screen.
If the ISP connection test fails:
•
Check that you entered the phone number in the local format. Do not enter the area code unless
it is required for local dialing.
Note: In some areas, you must dial an ISDN data call using 1+area code or you will
receive a 56K connection instead of a 64K connection.
•
Check that the ISP's phone number is for an ISDN connection, not for an analog modem.
•
Check your user name and password.
5-6
Using FirstGear to Configure Internet Access