Troubleshooting The Manager Interface; Testing The Phone Ports - NETGEAR RT338 Reference Manual

Troubleshooting the Manager Interface

Refer to the following instructions if you cannot access the Manager interface by the serial port
or by using the Telnet Protocol.
If you cannot access the Manager interface by the serial port, follow these instructions:
Verify that the router is connected to the serial port of your terminal or computer using
1.
the included cable.
Check the configuration parameters of your terminal or communications program.
2.
The connection should be configured as follows:
– VT100 terminal emulation
– 9600 baud rate (unless this setting has been changed previously in the router setup)
– No parity, 8 data bits, 1 stop bit, no flow control
If you cannot access the Manager by using the Telnet Protocol, refer to
Your Router," on page

Testing the Phone Ports

To test the phone ports, lift the telephone handset when there are no calls in progress. You should
hear a dial tone, and the LED for that phone port should be lit. If there is no dial tone, the line may
be configured incorrectly. Check with your telephone company to make sure that your ISDN line
is configured for both data and voice.
Troubleshooting
12-4.
Reference Guide for the Model RT338 ISDN Router
"Testing the LAN Path to
12-11