Related Manuals for NETGEAR Insight Instant AirBridge
Summary of Contents for NETGEAR Insight Instant AirBridge
- Page 1 User Manual Insight Instant AirBridge WBC502 NETGEAR, Inc. February 2020 350 E. Plumeria Drive 202-12051-01 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions/. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge..................9 AirBridge mode..................11 Access the AirBridge for initial configuration.........12 Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device..............13 Connect over the Internet using the NETGEAR Insight Cloud portal....................14 Connect over WiFi using a WiFi-enabled computer or mobile device....................15... - Page 4 Configure traffic shaping for a 5 GHz SSID........92 Change the DHCP server settings for a guest WiFi network..93 Chapter 6 Maintain the AirBridge Change the management mode to NETGEAR Insight Mode or Standalone Mode................97 Upgrade the firmware on the AirBridge..........98 Reboot the AirBridge from the local browser UI......100...
- Page 5 Insight Instant AirBridge WBC502 User Manual Manage the default settings file of the AirBridge......104 Reset the AirBridge to factory default settings......104 Overwrite the AirBridge factory default settings.....106 Restore the AirBridge to user default settings......107 Manage the date and time settings..........108 Configure and view the logs............109...
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Page 6: Chapter 1 Access The Airbridge And Use The Easy Setup Method
Access the AirBridge and Use the Easy Setup Method This user manual is for the NETGEAR Insight Instant Wireless AirBridge WBC502, in this manual, referred to as the AirBridge. The AirBridge can provide an outdoor, long-distance, WiFi connection in a master–satellite configuration that lets you extend your main network to a detached... -
Page 7: Related Documentation
• Installation guide • Hardware installation guide • Data sheet For information about the NETGEAR Insight app and the Insight Cloud portal, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx. Overview The AirBridge is intended for environments where you need to extend your network to another building or across a large outdoor campus or yard while no wired network infrastructure is available. -
Page 8: About Netgear Insight
This manual (the user manual) describes the options that are available to you when you use the local browser UI. • Using NETGEAR Insight, you can set up a pair or a group of AirBridges, with one AirBridge functioning as the master and one or more other AirBridges functioning as satellites. -
Page 9: Airbridge Label
Insight Instant AirBridge WBC502 User Manual AirBridge label The label on the back panel of the AirBridge shows the serial number, MAC address, default management WiFi network name (SSID), network key (password), and default login information of the AirBridge. Operation mode: AirBridge Master,... - Page 10 Insight Instant AirBridge WBC502 User Manual associates. If the AirBridge mode is disabled on the master, you must also disable it on the satellite. • Access Point. The AirBridge functions as a regular WiFi access point to provide network and Internet connectivity to any of the following types of WiFi link partners:...
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Page 11: Airbridge Mode
Insight Instant AirBridge WBC502 User Manual AirBridge mode The AirBridge mode specifies the type of multiple access method that the AirBridge uses. Note: Closely related to the AirBridge mode is the AirBridge operation mode (that is, with the term operation). For more information, see Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge on page 9. -
Page 12: Access The Airbridge For Initial Configuration
Depending on your network situation and preference, you can use different methods to connect to the AirBridge for initial configuration. You can access and configure the AirBridge by using the NETGEAR Insight app on an iOS or Android mobile device, by using the Insight Cloud portal, or by using the local browser UI. -
Page 13: Connect Over Wifi Using The Netgear Insight App On An Ios Or Android Mobile Device
Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the AirBridge (and perform many other tasks as well). -
Page 14: Connect Over The Internet Using The Netgear Insight Cloud Portal
The default password is sharedsecret. 3. Open the Insight app. 4. If you did not set up a NETGEAR account, tap Create NETGEAR Account and follow the onscreen instructions. 5. Enter the email address and password for your account and tap LOG IN. -
Page 15: Connect Over Wifi Using A Wifi-Enabled Computer Or Mobile Device
This section describes how to connect to the AirBridge for the first time over WiFi using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight app). For this procedure, do not yet connect the AirBridge to a network with a DHCP server, otherwise you cannot access the AirBridge at its default IP address of 192.168.0.100. - Page 16 Insight Instant AirBridge WBC502 User Manual opens to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button. • Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure message, click the ADVANCED button.
- Page 17 Insight Instant AirBridge WBC502 User Manual Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.
- Page 18 Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Operation Mode From the menu, select the operation mode that the AirBridge must function in: • AirBridge Master • AirBridge Satellite • Access Point • Client Bridge For information about the operation modes, see Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge on page 9 and Operation mode and default settings after the Day Zero Easy Setup configuration on page 30.
- Page 19 The user name is admin. The local device password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive. 11. In the TERMS OF USE section, click the NETGEAR’s Terms and Conditions link, and read the terms of use.
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Page 20: Connect Over Ethernet Using A Computer Connected To The Same Network
• IP network scanner. Use an IP network scanner to scan for the IP address that is assigned to the AirBridge. • NETGEAR Insight app. Use the NETGEAR Insight app to discover the IP address that is assigned to the AirBridge. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 2. - Page 21 Insight Instant AirBridge WBC502 User Manual • Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure message, click the ADVANCED button. Then, click the Add Exception button. In the pop-up window that opens, click the Confirm Security Exception button.
- Page 22 Insight Instant AirBridge WBC502 User Manual 5. Enter the settings that are described in the following table. Setting Description Country/Region From the menu, select the country and region in which the AirBridge is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
- Page 23 Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Operation Mode From the menu, select the operation mode that the AirBridge must function in: • AirBridge Master • AirBridge Satellite • Access Point • Client Bridge For information about the operation modes, see Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge on page 9 and Operation mode and default settings after the Day Zero Easy Setup configuration on page 30.
- Page 24 The user name is admin. The local device password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive. 9. In the TERMS OF USE section, click the NETGEAR’s Terms and Conditions link, and read the terms of use.
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Page 25: Connect Over Ethernet Using A Directly Connected Computer
Insight Instant AirBridge WBC502 User Manual 10. If you agree, select the check box to acknowledge that you read and agree with the terms of use. You need to select this check box only once. Subsequent times that you log in, the check box is preselected. - Page 26 Insight Instant AirBridge WBC502 User Manual opens to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button. • Mozilla Firefox. If Mozilla Firefox displays a Your connection is not secure message, click the ADVANCED button.
- Page 27 Insight Instant AirBridge WBC502 User Manual Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.
- Page 28 Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Operation Mode From the menu, select the operation mode that the AirBridge must function in: • AirBridge Master • AirBridge Satellite • Access Point • Client Bridge For information about the operation modes, see Operation mode: AirBridge Master, AirBridge Satellite, Access Point, or Client Bridge on page 9 and Operation mode and default settings after the Day Zero Easy Setup configuration on page 30.
- Page 29 The user name is admin. The local device password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive. 12. In the TERMS OF USE section, click the NETGEAR’s Terms and Conditions link, and read the terms of use.
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Page 30: Operation Mode And Default Settings After The Day Zero Easy Setup Configuration
Insight Instant AirBridge WBC502 User Manual 15. After you complete the setup process, or both the setup process and your configurations, you can change the computer back to its original IP address settings. Operation mode and default settings after the Day Zero Easy Setup configuration... -
Page 31: Log In To The Airbridge After Initial Setup
If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for that location (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 32: Change The Language Of The Local Browser Ui
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to... - Page 33 Insight Instant AirBridge WBC502 User Manual which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). The Device Status page displays the Device Information section and other sections.
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Page 34: Chapter 2 Manually Configure Or Change The Operation Mode
For information about the hardware setup, see the hardware installation manual, which you can download by visiting netgear.com/support/download/. The chapter includes the following sections: •... -
Page 35: Configure The Airbridge As A Master In A Point-To-Point Or Point-To-Multipoint Setup
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 36: Configure The Airbridge As A Satellite In A Point-To-Point Setup
Insight Instant AirBridge WBC502 User Manual Note: For information about optional advanced settings that display on the page, such as changing the Auto RF mode (so that you can set a specific transmission power), channel HT mode, channel, bit rate, and master time slot, see Manage Advanced WiFi and Radio Features on page 77. - Page 37 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 38: Configure The Airbridge As An Access Point
Insight Instant AirBridge WBC502 User Manual 9. To manually configure the 5 GHZ SSID backhaul settings, specify the following settings: a. To enter the basic service set ID (BSSID) of one particular master, select the Preferred SSID check box, and enter the MAC addresses of the 5 GHZ radio of the AirBridge master. - Page 39 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
- Page 40 Insight Instant AirBridge WBC502 User Manual 9. In the Wireless Settings - Access Point section, do one of the following: • To change the default 5 GHZ SSID or another previously enabled 5 GHZ SSID, click the Edit button for the 5 GHZ SSID.
- Page 41 Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Wireless Security Security Mode From the Security Mode menu, select WPA2-PSK or WPA2-Enterprise for the connection to the selected SSID. For information about WPA2-Enterprise, see Set up WPA2-Enterprise security on a master or access point on page 69.
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Page 42: Configure The Airbridge As A Client Bridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 43 Insight Instant AirBridge WBC502 User Manual Note: For information about optional advanced settings that display on the page, such as changing the Auto RF mode (so that you can set a specific transmission power) and bit rate, see Manage Advanced WiFi and Radio Features on page 77.
- Page 44 Insight Instant AirBridge WBC502 User Manual Your settings are saved to be applied later. The page closes. The Wireless Settings page displays again. A pop-up window opens. The window shows the number of changes to be applied. 11. In the Distance field, enter the approximate distance at which the access point is located.
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Page 45: Chapter 3 Manage The Wired Network Settings
Manage the Wired Network Settings This chapter describes how you can manage the wired network settings of the AirBridge. The chapter includes the following sections: • Specify a static IPv4 address for the AirBridge • Specify a link-local IPv6 address for the AirBridge •... -
Page 46: Specify A Static Ipv4 Address For The Airbridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 47: Specify A Link-Local Ipv6 Address For The Airbridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 48: Reenable The Dhcp Client Of The Airbridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 49: Manage The Stp Settings
• IP network scanner. Use an IP network scanner to scan for the IP address that is assigned to the AirBridge. • NETGEAR Insight app. Use the NETGEAR Insight app to discover the IP address that is assigned to the AirBridge. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13. - Page 50 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
- Page 51 Insight Instant AirBridge WBC502 User Manual A pop-up window opens. The window shows the number of changes to be applied. You can either make more changes (also on other pages) or apply the changes now. 7. To apply the changes now, click the Apply button in the pop-up window.
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Page 52: Chapter 4 Manage The Wifi And Radio Features
Manage the WiFi and Radio Features This chapter describes how you can manage the WiFi and radio settings of the . For information about advanced WiFi and radio settings, see Manage Advanced WiFi and Radio Features on page 77. The chapter includes the following sections: •... -
Page 53: Change The System Name Of The Airbridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 54: Change The Country And Region Of Operation
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 55: Change The Airbridge Mode
Insight Instant AirBridge WBC502 User Manual 7. To apply the changes now, click the Apply button in the pop-up window. Your changes are applied immediately. If the WiFi link must be reestablished, the page displays the number of seconds before the AirBridge is back online. - Page 56 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 57: Scan For Neighboring Access Points
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 58 Insight Instant AirBridge WBC502 User Manual A new page opens. After the AirBridge completes its scan for neighboring access points, the page displays (for each detected access point) the information that is described in the following table. Setting Description BSSID The basic service set ID (BSSID) in the format of a MAC address.
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Page 59: Specify The Approximate Distance For The Wifi Connection
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 60: Manage The 5 Ghz Ssids And Wifi Security
Insight Instant AirBridge WBC502 User Manual The Wireless Settings page displays. 5. In the Distance field, enter the approximate distance which a master, satellite, client bridge, or access point is located or at which most WiFi clients are located Enter the distance in km. (1 km is 0.6 miles.) For example, if the distance is 2 km (1.2 miles), enter 2. - Page 61 Insight Instant AirBridge WBC502 User Manual Table 3. 5 GHz SSIDs on the AirBridge (Continued) Operation AirBridge Mode Number of WiFi Link Partners Mode 5 GHz SSIDs Access Point WiFi clients, AirBridge, and any WiFi AP Client Bridge AirBridge or any WiFi AP The AirBridge supports the following WiFi security: •...
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Page 62: Change Or Configure A New 5 Ghz Ssid For A Master Or Access Point
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 63 Insight Instant AirBridge WBC502 User Manual 5. In either the Wireless Settings - 5G section or the Wireless Settings - Access Point section (the name of the section depends on whether the AirBridge mode is enabled), do one of the following: •...
- Page 64 Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description L2 Isolation To prevent WiFi and LAN clients on the same access point from communicating with each other, select the Enable radio button. If you enable L2 isolation, clients can still communicate with each other over the Internet.
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Page 65: Change The 5 Ghz Ssid Or Wifi Security Mode For A Satellite Or Client Bridge
Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Fast Roaming Note: This option is available only if the AirBridge mode is disabled. Status To enable fast roaming, select the Enable radio button. By default, the Disable radio button is selected. - Page 66 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 67: Configure A Guest Network On An Access Point
Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Security Mode From the Security Mode menu, select WPA2-PSK or WPA2-Enterprise for the connection to the selected SSID. For information about WPA2-Enterprise, see Set up WPA2-Enterprise security on a satellite or client bridge on page 71. - Page 68 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 69: Set Up Wpa2-Enterprise Security On A Master Or Access Point.69
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 70 Insight Instant AirBridge WBC502 User Manual 6. Wireless Security section, from the Security Mode menu, select WPA2-Enterprise. Additional fields displays. 7. In the Wireless Security section, configure the WPA2-Enterprise and RADIUS authentication server settings as described in the following table.
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Page 71: Set Up Wpa2-Enterprise Security On A Satellite Or Client Bridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 72 Insight Instant AirBridge WBC502 User Manual The Wireless Settings page displays. 5. In the Wireless Settings - 5G section, click the Edit button for the 5 GHz SSID. A new page opens. 6. From the Security Mode menu, select WPA2-Enterprise.
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Page 73: Manage The Settings For The 2.4 Ghz Management Ssid
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 74: Disable The Idle Time-Out For The 2.4 Ghz Management Ssid
Insight Instant AirBridge WBC502 User Manual The Device Status page displays the Device Information section and other sections. 4. Under Network, select Wireless. The Wireless Settings page displays. 5. In the Management Interface - 2.4G section, click the Edit button. -
Page 75: Disable The 2.4 Ghz Management Ssid
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 76 Insight Instant AirBridge WBC502 User Manual which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). The Device Status page displays the Device Information section and other sections.
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Page 77: Chapter 5 Manage Advanced Wifi And Radio Features
Manage Advanced WiFi and Radio Features This chapter describes how you can manage advanced WiFi and radio settings. For other WiFi and radio settings, see Manage the WiFi and Radio Features on page 52. The settings that are described in this chapter apply to the 5 GHz radio and 5 GHz SSIDs, because you can use the 2.4 GHz radio and 2.4 GHz SSID only for management of the AirBridge. -
Page 78: Manage The Channel High Throughput Mode
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 79: Manage The Channel Or Channels
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 80: Manage The Radio Transmit Power
Insight Instant AirBridge WBC502 User Manual 6. Do one of the following: • To select a specific channel, click the button for the channel and frequency. • To enable automatic channel allocation, click the All button. Note: The None button lets you reset all channels before you select one or more specific channels. - Page 81 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 82: Change The Bit Rate
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 83: Manage Client Limits
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 84: Manage Time Slot Assignments To Satellites
Insight Instant AirBridge WBC502 User Manual The Device Status page displays the Device Information section and other sections. 4. Under Network, select Wireless. The Wireless Settings page displays. 5. Do one of the following: • Set client limits. Set client limits by doing the following: a. -
Page 85: Manage The Satellite Priority
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 86 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 87: Set Up A Wifi On/Off Schedule For A 5 Ghz Ssid
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 88 Insight Instant AirBridge WBC502 User Manual If the configured AirBridge operation mode supports a single 5 GHz SSID only, the SSID is already selected from the menu. • Schedule Templates. From the Schedule Templates menu, select one of the following templates: Always available.
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Page 89: Set Up A Mac Filter For A 5 Ghz Ssid
Insight Instant AirBridge WBC502 User Manual Set up a MAC filter for a 5 GHz SSID By default, the AirBridge does not restrict access to a 5 G SSID based on a MAC address. For each 5 GHz SSID, you can set up a MAC address filter, which is an access control list (ACL) that is based on MAC addresses. - Page 90 Insight Instant AirBridge WBC502 User Manual If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 91: Manually Block A Wifi Client Or Connection From A 5 Ghz Ssid
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 92: Configure Traffic Shaping For A 5 Ghz Ssid
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 93: Change The Dhcp Server Settings For A Guest Wifi Network
Insight Instant AirBridge WBC502 User Manual A new page opens. 6. Scroll down to the Wireless Traffic Shaping section. 7. Select the Status Enable radio button. By default, the Status Disable radio button is selected and traffic shaping is disabled. - Page 94 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
- Page 95 Insight Instant AirBridge WBC502 User Manual (Continued) Setting Description Ending IP Address The ending IP address in the address range from which a WiFi client on a guest network can be assigned an IP address. The default ending IP address is 192.168.200.200.
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Page 96: Chapter 6 Maintain The Airbridge
This chapter describes how you can maintain the AirBridge. The chapter includes the following sections: • Change the management mode to NETGEAR Insight Mode or Standalone Mode • Upgrade the firmware on the AirBridge • Reboot the AirBridge from the local browser UI •... -
Page 97: Change The Management Mode To Netgear Insight Mode Or Standalone Mode
• NETGEAR Insight Mode. You can manage the AirBridge remotely from a mobile device on which the NETGEAR Insight app is installed or, if you are an Insight Premium or Insight Pro subscriber, through the Insight Cloud portal. The NETGEAR Insight Mode is the default management mode. -
Page 98: Upgrade The Firmware On The Airbridge
Your settings are saved and applied immediately. Upgrade the firmware on the AirBridge You can visit the NETGEAR support website to determine if new firmware is available for the AirBridge. If new firmware is available, download the firmware file to your computer. If needed, unzip the firmware file. - Page 99 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 100: Reboot The Airbridge From The Local Browser Ui
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 101: Schedule The Airbridge To Reboot
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 102: Manage The Configuration File Of The Airbridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 103: Restore The Airbridge Configuration Settings
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 104: Manage The Default Settings File Of The Airbridge
AirBridge to factory default settings. If you do not know the current IP address of the AirBridge, first try to use the NETGEAR Insight app or an IP scanner application to detect the IP address before you reset the AirBridge to factory default settings. - Page 105 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 106: Overwrite The Airbridge Factory Default Settings
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 107: Restore The Airbridge To User Default Settings
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 108: Manage The Date And Time Settings
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 109: Configure And View The Logs
Insight Instant AirBridge WBC502 User Manual Synchronize the date and time setting with the computer from which you log in to the local browser UI of the AirBridge by clicking the Synchronize with PC button. • Automatically Get Date and Time. The AirBridge automatically gets the date and time from the Network Time Protocol (NTP) server that is specified in the NTP Server field. -
Page 110: View And Manage The System Log
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 111: Set Up A Remote Log Server
Insight Instant AirBridge WBC502 User Manual • Error. Device errors are logged. An example is a failure to request a device token. • Critical. The third-highest device warning level. An critical event is logged if a critical device malfunction occurs. -
Page 112: Set Up Email Alerts
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 113 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 114: Manage Access Security Settings
Insight Instant AirBridge WBC502 User Manual i. From the Security Mode menu, select one of the following options, depending on the security that the SMPT server uses: • None. The SMPT server does not use security. This is the default setting. -
Page 115: Manage The Https Settings
Insight Instant AirBridge WBC502 User Manual If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 116: Manage The Ssh Settings
Insight Instant AirBridge WBC502 User Manual which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). The Device Status page displays the Device Information section and other sections. -
Page 117: Specify A Management Vlan
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 118 The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13).
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Page 119: Chapter 7 Monitor The Airbridge And Its Network Connections
Monitor the AirBridge and its Network Connections This chapter describes how you can monitor the AirBridge and its network connections. The chapter includes the following sections: • View the device status and other information • View the 5 GHz WiFi connections •... -
Page 120: View The Device Status And Other Information
If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for that location (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 121 Insight Instant AirBridge WBC502 User Manual Table 4. Device Information section (Continued) Setting Description Current Local Time The time that the AirBridge detected. For more information, see Manage the date and time settings on page 108. Uptime The period since that last time the AirBridge started or rebooted.
- Page 122 Insight Instant AirBridge WBC502 User Manual Table 6. LAN Information - IPv4 section (Continued) Setting Description DHCP Client Shows whether the DHCP client of the AirBridge is enabled. For more information, see Reenable the DHCP client of the AirBridge on page 48.
- Page 123 Insight Instant AirBridge WBC502 User Manual Table 8. Wireless LAN Information - 5GHz section (Continued) Setting Description Channel The WiFi channel. For for information, see Manage the channel or channels on page Distance The distance is specified for the link partner or partners of the AirBridge. For for...
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Page 124: View The 5 Ghz Wifi Connections
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). - Page 125 Insight Instant AirBridge WBC502 User Manual Table 10. Operation mode is AirBridge Master or Access Point: WiFi device information (Continued) Setting Description RSSI (dBm) The received signal strength indicator (RSSI) for the WiFi device. The RSSI is expressed in decibel-milliwatts (dBm).
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Page 126: View The Cpu Load On The Airbridge
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 127: View The 5 Ghz Wifi And Lan Traffic Load
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 128: Chapter 8 Perform Diagnostics And Troubleshooting
Perform Diagnostics and Troubleshooting This chapter describes how you can perform diagnostics and troubleshoot AirBridge and its network connections. The chapter includes the following sections: • Send a ping • Send a traceroute request • Send a name server lookup request •... -
Page 129: Send A Ping
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 130: Send A Traceroute Request
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 131: Send A Name Server Lookup Request
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 132: Perform A Speed Test
The user name and password are case-sensitive. If you previously managed the AirBridge through the NETGEAR Insight app or Insight Cloud portal, enter the Insight network password for the Insight network location to which the AirBridge was assigned (see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 13). -
Page 133: Quick Tips For Troubleshooting
Insight Instant AirBridge WBC502 User Manual The IPv4 Port field is fixed at port number 5201. The IPv6 Port field is fixed at port number 60001. 9. Click the Start button. The AirBridge performs the speed test. The results display on the page. - Page 134 Insight Instant AirBridge WBC502 User Manual You cannot connect a satellite to a master or a client bridge to an access point. If you cannot connect a satellite to an AirBridge that functions as a master or a client bridge to an AirBridge that functions as a access point, try the following: •...
- Page 135 NETGEAR Insight app. Use the NETGEAR Insight app to discover the IP address that is assigned to the AirBridge. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page Perform Diagnostics and...
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Page 136: Troubleshoot With The Leds
WiFi connection either between the satellite and the master or between the client bridge and the access point, see the hardware installation guide, which you can download by visiting netgear.com/support/download/. Power LED remains off... -
Page 137: Wlan Led Is Off
If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support. WLAN LED is off If the WLAN LED is off, check these items, depending on the operation mode of the AirBridge: •... -
Page 138: Troubleshoot The Wifi Connectivity Between A Satellite And A Master Or A Client Bridge And An Access Point
Insight Instant AirBridge WBC502 User Manual behavior. When you connect a powered-on network device such as a switch to the LAN port on the power adapter, the LAN1 LED on the AirBridge lights amber. • LAN2 LED. When a powered-on device such as a PTZ camera is directly connected to the LAN2 port on theAirBridge, the LAN2 LED on the AirBridge lights amber. -
Page 139: Troubleshoot The Wifi Connectivity Between A Wifi Client And A Master Or Access Point
Insight Instant AirBridge WBC502 User Manual • Make sure that the WLAN LED on the AirBridge is not off. Master or access point. If the WLAN LED is off on a master or access point, none of the 5 GHz SSIDs might be enabled. For more information , see Change or configure a new 5 GHz SSID for a master or access point on page 62. -
Page 140: You Cannot Log In To The Airbridge Over A Lan Connection
Insight Instant AirBridge WBC502 User Manual If the AirBridge’s SSID broadcast is disabled, the WiFi network name is hidden and does not display in your WiFi client’s scanning list. To connect to a hidden network, you must enter the network name and the WiFi password. For more information about the SSID broadcast, see Change or configure a new 5 GHz SSID for a master or access point on page 62. -
Page 141: Changes Are Not Saved
NETGEAR Insight app. Use the NETGEAR Insight app to discover the IP address that is assigned to the AirBridge. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page • Try quitting the browser and launching it again. -
Page 142: Test The Lan Path From Your Computer To The Airbridge
Insight Instant AirBridge WBC502 User Manual Test the LAN path from your computer to the AirBridge You can ping the AirBridge from your computer to verify that the LAN path to your AirBridge is set up correctly. To ping the AirBridge from a Windows-based computer: 1. - Page 143 Insight Instant AirBridge WBC502 User Manual IP address is the IP address of a remote device such as a remote DNS server. If the path is functioning correctly, replies as described in Test the LAN path from your computer to the AirBridge on page 142 display. If you do not receive replies, do the following: •...
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Page 144: Appendix A Factory Default Settings And Technical Specifications
Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications... -
Page 145: Factory Default Settings
Insight Instant AirBridge WBC502 User Manual Factory default settings You can reset the AirBridge to the factory default settings, which are shown in the following table. However, many settings depend on the operation mode that you configure on the Day Zero Easy Setup configuration page (see Operation mode and default settings after the Day Zero Easy Setup configuration on page 30). - Page 146 Insight Instant AirBridge WBC502 User Manual Table 12. AirBridge factory default settings (Continued) Feature Default Setting Client limits 32 when the operation mode is Access Point Not applicable in any other operation mode DHCP server Enabled when the operation mode is Access Point...
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Page 147: Technical Specifications
Insight Instant AirBridge WBC502 User Manual Table 12. AirBridge factory default settings (Continued) Feature Default Setting Other Date and time settings Obtained automatically form the default NTP server Disabled 2.4 GHz management SSID Automatically turned off after15 minutes of being idle... - Page 148 Insight Instant AirBridge WBC502 User Manual Table 13. AirBridge technical specifications (Continued) Feature Description Operating frequency range 5150~5250 MHz 5 GHz band 5250~5350 MHz 5470~5725 MHz 5725~5850 MHz The supported channels depend on the configured regulatory domain. Supported radio 802.11n/ac: 2x2 MIMO with 2 streams technologies 802.11ac supports very high throughput (VHT), 20/40/80 MHz...