Changes Are Not Saved; Troubleshoot Your Network Using Your Computer Ping Utility - NETGEAR Insight Instant AirBridge User Manual

- IP network scanner. Use an IP network scanner to scan for the IP address that
is assigned to the AirBridge.
- NETGEAR Insight app. Use the NETGEAR Insight app to discover the IP address
that is assigned to the AirBridge. For more information, see Connect over WiFi
using the NETGEAR Insight App on an iOS or Android mobile device on page
13.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The user name is admin
and the password is the one that you specified the first time that you logged in. Make
sure that Caps Lock is off when you enter this information.

Changes are not saved

If you are logged in to the AirBridge's local browser UI and the AirBridge does not save
the changes that you make on a page, do the following:
• When entering configuration settings, always click the Save or Apply button before
moving to another page or tab. If you clicked the Save button, when you are ready
with entering configuration settings, click the Apply button to apply the configuration
settings. Otherwise, your changes are lost.
• Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred but that the old settings remain in the web browser's cache.
Troubleshoot your network using your
computer ping utility
Most computers contain a ping utility that can send an echo request packet to a
designated device. The device then responds with an echo reply. You can easily
troubleshoot a network using the ping utility in your computer.
Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual
141 User Manual