Troubleshoot The Wifi Connectivity Between A Wifi Client And A Master Or Access Point - NETGEAR Insight Instant AirBridge User Manual

• Make sure that the WLAN LED on the AirBridge is not off.
- Master or access point. If the WLAN LED is off on a master or access point, none
of the 5 GHz SSIDs might be enabled. For more information , see Change or
configure a new 5 GHz SSID for a master or access point on page 62.
-
Satellite or client bridge. If the WLAN LED is off on a satellite or client bridge,
the satellite did not connect to the master or the client bridge did not connect
to the access point.
Make sure that you configured the satellite or client bridge correctly. For more
information, see Configure the AirBridge as a satellite in a point-to-point setup
on page 36 or Configure the AirBridge as a client bridge on page 42.
• Make sure that the satellite or client bridge is not inadvertently blocked on the 5
GHz SSID of the master or access point. For more information, see Set up a MAC
filter for a 5 GHz SSID on page 89.
• Make sure that a WiFi on/off schedule is not active on the 5 GHz SSID of the master
or access point. For more information, see Set up a WiFi on/off schedule for a
5 GHz SSID on page 87.
Troubleshoot the WiFi connectivity between
a WiFi client and a master or access point
Tip: If you want to change the WiFi settings of the AirBridge's network, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
If you cannot connect a WiFi client such as a smartphone to an AirBridge that functions
as a master with the AirBridge mode disabled or as an access point, check these items:
• Make sure that the WiFi settings on the WiFi client and AirBridge match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi
security settings of the AirBridge and WiFi client must match exactly. For more
information , see Change or configure a new 5 GHz SSID for a master or access point
on page 62.
• Make sure that the WiFi client supports the security that you are using for the
AirBridge 5 GHz SSID (WPA2-PSK or WPA2-Enterprise). For more information, see
Manage the 5 GHz SSIDs and WiFi security on page 60.
• Make sure that the WiFi signal is not blocked by objects between the AirBridge and
the WiFi client.
• Make sure that the AirBridge's SSID broadcast is not disabled.
Perform Diagnostics and
Troubleshooting
Insight Instant AirBridge WBC502 User Manual
139 User Manual