Windows Printing Problems; Table 6-6 Windows Printing Problems And Solutions - Tektronix Phaser 480 Service Manual

Windows printing problems

Table 6-6. Windows printing problems and solutions
Error
Image never prints.
Printer READY light
flashes as if receiving
data, but no prints are
made or the printer
returns to "Ready" mode
with out printing image.
Blue color on the screen
is printing too purple.
Printing from Windows
produces the message
"Problem writing device
LPT1: Cancel or Retry".
Solution
Perform the same troubleshooting ideas suggested in the
previous topic "PC DOS printing problems."
Open the Tektronix Window Driver
Connect dialog box
Type in Transmission Retry = 900
Many applications describe color as percentages of a video
display screen's primary colors: red, green, and blue (RGB).
When a printer translates these RGB colors into its own
primaries of cyan, magenta, and yellow (CMY), blue is often
printed as purple.
To adjust blue from within Microsoft Windows: Within the
Tektronix PostScript Windows driver you have an option, Vivid
Blue, that alters blue colors that are appearing purple.
To Access this option select:
Printer Setup
Select Options
Select Printer Features
Select Vivid Blue. under Color Correction
This Tektronix Printer Options window can also be accessed
through the Control Panel; access the printers option from the
Windows MAIN menu.
Select Printers, and click Configure.
Change the port selection from LPT1 to LPT1.OS2.
The MODE command disables DOS time-outs. The
LPT1.OS2 selection forces Windows to print through DOS
instead of directly to the printer.
The solution above does not allow users to spool documents
using the PrintManager. To use the PrintManager as well as
correcting time-out problems, edit the following line in the
WIN.INI file:
TransmissionRetryTimeout=45 to:
TransmissionRetryTimeout=960
In Windows 3.1:
1. Follow the above instructions for issuing the MODE
command in DOS.
2. Start Windows
3. Select the Control Panel from the Main menu.
4. Select Printers
5. Select the appropriate printer and click on Connect.
6. Uncheck the Fast Printing Direct to Port box.
Troubleshooting
Service Manual 6-15
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