Windows Printing Problems; Table 6-8 Windows Printing Problems - Tektronix Phaser 440 Service Manual

6
Troubleshooting

Windows printing problems

6-28 Phaser 440 Color Printer

Table 6-8 Windows printing problems

Image never prints.
Printer READY light
flashes as if receiving
data, but nothing comes
out of printer or the
printer goes back to
"Ready" mode with out
printing image.
Blue color on the
screen is printing too
purple.
Printing from Windows
produces the message
"Problem writing
device LPT1: Cancel or
Retry".
Perform the same troubleshooting ideas suggested in the
previous topic "PC DOS printing problems."
Under the printer's setup options, set RETRY = 400
Many applications describe color as percentages of a video
display screen's primary colors: red, green, and blue (RGB).
When a printer translates these RGB colors into its own
primaries of cyan, magenta, and yellow (CMY), blue is often
printed as purple.
To adjust blue from within Microsoft Windows: Within the
Tektronix PostScript Windows driver you have an option, Vivid
Blue, that alters to blue colors that are appearing purple.
To Access this option, select:
Printer Setup
Options
Printer Features
Media Selection
You are now at the TekColor Options window; select
Vivid Blue.
This TekColor Options window can also be accessed through
the Windows Control Panel item Printers.
Option #1:
1. Select Printers, and click Configure.
2. Change the port selection from LPT1 to LPT1.OS2.
The MODE command disables DOS time-outs. The
LPT1.OS2 selection forces Windows to print through DOS
instead of directly to the printer.
Option #2: The solution above does not allow users to spool
documents using the PrintManager. To use the PrintManager
as well as correcting time-out problems, edit the following line
in the win.ini file:
TransmissionRetryTimeout=45 to:
TransmissionRetryTimeout=850
In Windows 3.1:
1. Follow the above instructions for issuing the MODE
command in DOS.
2. Start Windows.
3. Select the Control Panel from the Main menu.
4. Select Printers
5. Select the appropriate printer and click on Connect.
6. Uncheck the "Fast Printing Direct to Port" box.