Testing Call-In; Testing Call-Out - IBM RS/6000 44P 270 Service Manual

Testing Call-In

The procedure below allows you to test the ability of your server's service processor to
receive calls.
1. Go to your remote terminal and call in to your server. Your server answers and
offers you the Service Processor Main Menu after requesting your privileged access
password.
2. Select System Power Control.
3. Select Power-On System.
When you are asked if you wish to continue powering on the system, type Y.
4. After the system firmware and operating system have initialized the server, the login
prompt displays at your remote terminal if you have set up Seamless Modem
Transfer (refer to page 297 for more information). This may take several minutes.
When the login prompt displays, you have successfully called the service processor.
5. Type logout to disconnect from the operating system. The message No Carrier
displays on your remote terminal.
6. Call your server again. The operating system answers and offers you the login
prompt. If these tests are successful, call-in is working correctly.
7. Log in and type shutdown -F to shut down your server.
8. The message No Carrier displays on your remote terminal.

Testing Call-Out

The procedure below allows you to test the ability of your server's service processor to
call-out over a phone line.
During the setup, you entered your phone numbers for the pager (on page 170) and
customer voice (on page 170). These numbers are used for this test.
1. Your remote terminal is disconnected as a result of the Call-In test.
2. Call your server again.
3. At the service processor main menu, select Call-In/Call-Out Setup menu, then
select Call-Out test. This action causes a simulated error condition for the purposes
of this test.
4. After a few moments, a message displays regarding an illegal entry. Press Enter to
clear the message and return to the main menu.
5. When your telephone rings, answer the call. You should hear the sound of a
telephone being dialed. This is your computer trying to page you.
If this test is successful, call-out is working correctly.
Return to the "Call-In/Call-Out Setup Menu" on page 167 to enter the actual telephone
numbers that your server will use for reporting problems.
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Service Guide