Fujitsu ETERNUS CS800 S5 User Manual page 437

Alerts
Close a service ticket that has been resolved (see
●
page
Viewing a Service Ticket
View a service ticket to see detailed information about the problem that caused the system
to generate the ticket and to view recommended actions.
To view a service ticket:
1. In the list of service tickets, click the ticket number.
The Ticket Details section at the bottom of the page displays information about the
service ticket, including the time the ticket was opened and closed, the ticket status, and
detailed information about the problem (see
I
Figure 255: Ticket Details
U41840-J-Z125-7-76
427).
The time indicated in the service ticket may not match the ETERNUS CS800
system time.
"Closing a Service Ticket" on
Figure 255).
Service Tickets
423