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Locating the Chassis Serial Number ID Label on an EX2300 Switch
Related
Documentation
Contacting Customer Support to Obtain Return Material Authorization
Copyright © 2017, Juniper Networks, Inc.
Chapter 18: Contacting Customer Support and Returning the Chassis or Components
EX2300 switches have serial number ID labels located on the rear panel of the chassis
(see and
Figure 73 on page 205Figure 74 on page
Figure 73: Location of the Serial Number ID Label on EX2300-C Switches
Figure 74: Location of the Serial Number ID Label on EX2300 Switches
Except EX2300-C Switches
Contacting Customer Support to Obtain Return Material Authorization on page 205
Returning an EX2300 Switch or Component for Repair or Replacement on page 203
If you are returning a device or hardware component to Juniper Networks for repair or
replacement, obtain a Return Material Authorization (RMA) number from Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the device or hardware component you want to return,
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
Before you request an RMA number from JTAC, be prepared to provide the following
information:
Your existing case number, if you have one
Serial number of the component
Your name, organization name, telephone number, fax number, and shipping address
Details of the failure or problem
205).
205
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