Unable To Import Scanned Documents To The Computer; Unable To Send A Scanned Document Over The Network (Ftp/Smb) - Fuji Xerox ApeosPort-V 3065 Administrator's Manual

Unable to Import Scanned Documents to the Computer

If you cannot import scanned documents to the computer, identify the symptom in the
following table to perform the remedy.
Symptom
Unable to find
the scanner.
Unable to open
a folder.
Unable to
import data
from the
scanner because
of a TWAIN
transmission
error.
Operation
terminates
during scanning.

Unable to Send a Scanned Document over the Network (FTP/SMB)

If you cannot send a scanned document over the network, identify the symptom in the
following table to perform the remedy.
Symptom
A Transmission
Report - Job
Undelivered is
output.
Cause
The machine is not turned
on.
The network cable is
disconnected from the
computer.
The network cable is
disconnected from the
machine.
The network between the
computer and machine is
abnormal.
The folder is unregistered.
The folder passcode has
been forgotten.
The scan driver is not
installed.
The file size is too large.
Cause
Unable to transmit
because of the error.
Remedy
Switch the main power and power on.
Connect the network cable to the
computer.
Connect the network cable to the
machine.
Reference
Refer to "Interface Cables" (P.21).
Check with your network administrator.
Register the folder.
Reference
Refer to "Create Folder" (P.258).
The passcode cannot be retrieved. Set the
passcode to [Off], and then set the
passcode again.
Reference
Refer to "Create Folder" (P.258).
Install the scan driver.
Lower the resolution, and import again.
Reference
Refer to "Scan" > "Layout Adjustment" in the User
Guide.
Remedy
Check the Transmission Results in
theTransmission Report - Job Undelivered.
If an error code is displayed, refer to "Error
Code" (P.482).
Trouble during Scanning
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