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Trouble during Copying
This section describes how to resolve copy problems.
Unable to Copy
If you cannot copy a document, identify the symptom in the following table to perform the
remedy.
Symptom
The document is
not correctly fed
from the
document
feeder.
Cause
The document is too small.
The document type is
unsuitable.
The document guides are
set in incorrect positions.
A piece of torn paper
remains in the document
feeder.
Documents of mixed sizes
are loaded.
Remedy
The minimum size of document that can
be loaded on the document feeder is 125
x 85 mm ( A5, A5
).
Reference
Refer to "Copy" > "Copying Procedure" in the User
Guide.
The document feeder does not feed
irregular sized documents, business cards,
transparencies, or thin documents. In
addition, the document feeder does not
feed documents with sticky tags, paper
clips, or adhesive tape.
Reference
Refer to "Copy" > "Copying Procedure" in the User
Guide.
Adjust the document guides to the
document.
Reference
Refer to "Copy" > "Copying Procedure" in the User
Guide.
Open the document feeder cover, and
remove the piece.
Reference
Refer to "Document Jams" (P.607).
When loading documents of mixed sizes,
be sure to set [Mixed Size Originals] to
[On]. Otherwise, a paper jam will occur.
Reference
Refer to "Copy" > "Layout Adjustment" > "Mixed
Size Originals (Scanning Different Size Documents
Simultaneously)" in the User Guide.
Trouble during Copying
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