Meridian Link/Customer Controlled Routing Installation And Upgrade Manual page 358

340 Chapter 12: Meridian 1 configuration for Meridian Link/CCR
553-3202-210 Standard October 1998
Table 125
LD 11ÑDefine multi-line ACD telephones as AST (continued)
Prompt Response
KEY 0 ACD XXXXXXX
YYYY
KEY 1 MSB
KEY 2 NRD
KEY 3 TRN
KEY 4 AO6
KEY 7 SCR XXXX
KEY 9 RLS
¥
¥
¥
REQ NEW, END
Comment
XXXXXXX = ACD DN
YYYY = Agent position ID
Note: If using CLID, type 0 (????)
between ACDDN and POS ID.
Make set busy
Not ready
Transfer
6 Party conference
XXXX = IDN
Release if type = SL1
Press [Return] until the REQ prompt
appears
Either define another multi-line ACD
telephone as AST or exit the
overlay, saving changes
Ñ end Ñ