959.xx Service invalid firmware error
Step
Action and questions
1
POR the printer a few times. Does the problem re-
occur?
2
Put the machine into recovery mode and update the
firmware. You will need to contact your second level
support for the correct firmware level to use. Did
updating the firmware fix the issue?
3
Replace the RIP board. Did this fix the problem?
Yes
No
Go to step 2.
Problem
resolved.
Problem resolved
Go to step 3.
Problem resolved
Call your second
level support.
Diagnostic information
7541-03x
2-65