Mismatched Supplies Error Service Check; Maintenance Kit Low Service Check - Lexmark XM3250 Service Manual

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Mismatched supplies error service check

Action
Step 1
Check whether the supplies installed are genuine.
Are the supplies genuine and supported Lexmark units?
Step 2
Install genuine and supported Lexmark units.
Does the problem remain?
Step 3
Check the following:
Check if the supplies have matching types. Do not install MICR
supplies together with non‑MICR supplies.
Check if the supply is supported by the region.
Check if the supply is supported by the specific printer model.
Is the affected supply the correct or matching unit?
Step 4
Replace the affected supply with the correct unit.
Does the problem remain?

Maintenance kit low service check

Action
Step 1
Print a test page using paper from a newly opened package, and
then check the result.
Are there print quality defects on the test page?
Step 2
Identify, and then resolve the print quality defect. See
quality issues" on page
Note: If a supply was replaced, then make sure that the
maintenance kit count is reset.
Does the problem remain?
Step 3
Check if the printer has feed problems by doing a feed test.
Does the printer have a problem feeding during the test?
30.
Diagnostics and troubleshooting
Yes
Go to step 3.
Go to step 3.
Contact the next
level of support.
Contact the next
level of support.
Yes
Go to step 2.
Go to step 3.
"Fixing print
Go to step 4.
128
7018
No
Go to step 2.
The problem is
solved.
Go to step 4.
The problem is
solved.
No
Go to step 3.
The problem is
solved.
Go to step 5.

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