Clearing And Resolving Scanner Jams; Paper Missing - Lexmark X925 Service Manual

Clearing and resolving scanner jams

Note: Before performing the ADF jam service procedures, perform the following steps:
1.
Remove all documents from the ADF input tray.
2.
Open the ADF cover.
3.
Gently remove the jammed paper from the ADF.
Note: Make sure all paper fragments are removed.

280.06 Paper missing

Step Action and questions
1 Open the ADF top cover and check the paper
in sensor actuator to see if it moves freely.
Does the sensor actuator move freely?
2 Is there any paper or obstruction preventing
the actuator from moving freely.
3 Remove the obstruction from the actuator. Did
this fix the problem?
4 Check the paper present sensor for dust or dirt.
Is the sensor dusty?
5 Clean the sensor off. Did this fix the problem?
6
Is the sensor dislodged?
7 Properly install the sensor. Did this fix the
problem?
8
Check the sensor (ADF paper present) for
proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line "sensor (ADF paper
present)"
Does the display on the operator panel,
change every time the sensing area of the
above sensor is interrupted or blocked?
9
Check the sensor connection for proper
connection to CN1 on the ADF relay, and the
paper present sensor. Is the cable properly
connected?
10 Connect the cables. Did this resolve the issue?
11 Check J1 pin 12 for +5V and pin 10 for ground.
Are these present?
12 Replace the paper present sensor. Did this fix
the issue?
13 Is the ADF cable properly connected to J9 on
the ADF relay card, and the ICC board
connector on the rear under side of the
flatbed?
14 Properly connect the cable at both ends. Did
this fix the issue?
Yes No
Go to step 4. Go to step 2.
Go to step 3 Go to step 4.
Problem resolved Go to step 4.
Go to step 5. Go to step 6.
Problem resolved Go to step 6.
Go to step 7. Go to step 8.
Problem resolved Go to step 8.
Go to step 4. Go to step 3.
Go to step 10. Go to step 9.
Problem resolved Go to step 10.
Go to step 11. Go to step 12.
Problem resolved Go to step 12.
Go to step 14 Go to step15.
Problem resolved Go to step 15.
Diagnostic information
7541-03x
2-29