Lowered Print Density; White Stripes; Uneven Print - Lexmark X925 Service Manual

7541-03x

Lowered print density

Step Action and questions
1 Check the paper for moisture. Is the paper moist?
2 Check the LED printhead for dirt. Is the printhead dirty?
3 Clean the print head with a lint free cloth. Did this fix
the problem?
4 Replace the LED printhead. Dis this fix the problem?
5 Replace the HVPS. Did this fix the problem?

White stripes

Step Action and questions
1 Are there scratches or dirt on the photo sensitive drum
of the imaging unit?
2 Is there dirt on the exposing surface of the LED
printhead?
3 Clean the LED printhead. Did this fix the issue?
4 Replace the defective LED printhead. Did this fix the
issue?

Uneven print

Step Action and questions
1 Check the condition of the paper. Is it curled or wavy?
2
Check for dew, or moisture on the imaging unit's drum.
Is there moisture on the drum?
3 Is there any dirt or debris on the imaging unit?
4 Is there dirt of debris on the exposing surface of the
LED printhead?
2-6
Service Manual
Yes No
Replace the Go to step 2.
paper.
Go to step 3. Go to step 4.
Problem resolved Go to step 4.
Problem resolved Go to step 5.
Problem resolved Contact your
second level
support.
Yes No
Replace the Go to step 2.
imaging unit.
Go to step 3. Go to step 4.
Problem resolved Go to step 4.
Problem resolved Contact your
second level
support.
Yes No
Replace the Go to step 2.
paper.
Let the imaging Go to step 3.
unit's drums dry
off.
Clean off the Go to step 4.
imaging unit with
a lint free cloth
Clean the LED Contact your
printhead with a second level
lint free cloth. support.