Page 1 X925 User's Guide August 2010 www.lexmark.com Machine type(s): 7541 Model(s): 032, 036...
Page 2: Table Of Contents
Contents Safety information................7 Learning about the printer...............9 Finding information about the printer...........................9 Selecting a location for the printer..........................10 Printer configurations................................11 Basic functions of the scanner............................13 Understanding the ADF and scanner glass........................14 Understanding the printer control panel........................15 Understanding the home screen...........................16 Using the touch-screen buttons............................17 Additional printer setup..............21 Installing internal options..............................21...
Page 3 Loading paper and specialty media..........69 Setting the paper size and type.............................69 Configuring Universal paper settings..........................69 Loading the standard or optional 550-sheet tray....................70 Loading the multipurpose feeder..........................73 Linking and unlinking trays.............................76 Paper and specialty media guidelines.........78 Paper guidelines..................................78 Supported paper sizes, types, and weights.......................81 Printing....................84 Printing a document................................84 Printing on specialty media.............................84...
Page 4 Canceling an e-mail................................109 Understanding e-mail options.............................109 Faxing....................112 Getting the printer ready to fax...........................112 Sending a fax..................................118 Creating shortcuts................................118 Using shortcuts and the address book........................119 Customizing fax settings..............................120 Canceling an outgoing fax.............................122 Understanding fax options............................122 Holding and forwarding faxes............................124 Scanning to an FTP address............126 Scanning to an FTP address............................126 Creating shortcuts................................127 Understanding FTP options............................128...
Page 5 Erasing non-volatile memory............................219 Erasing printer hard disk memory..........................219 Configuring printer hard disk encryption........................221 Maintaining the printer..............222 Cleaning the exterior of the printer..........................222 Cleaning the scanner glass............................222 Cleaning the ADF parts..............................223 Cleaning the printhead lenses.............................224 Adjusting scanner registration.............................227 Storing supplies.................................229 Checking the status of supplies...........................229 Ordering supplies................................230 Replacing Supplies................................232 Moving the printer................................238...
Page 6 451 paper jam..................................252 Troubleshooting................253 The indicator light is blinking............................253 Solving basic printer problems............................253 Understanding printer messages..........................253 Solving printing problems.............................267 Solving copy problems..............................271 Solving scanner problems.............................273 Solving fax problems...............................275 Solving home screen applications problems......................279 Solving option problems..............................282 Solving paper feed problems............................284 Solving print quality problems............................285 Solving color quality problems............................298 Embedded Web Server does not open........................301...
Page 7: Safety Information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 9: Learning About The Printer
Setup documentation—The setup documentation came with the printer and is also available on the • Connecting the printer Lexmark Web site at http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide—The User's Guide is available on the Software and Documentation CD.
Page 10: Selecting A Location For The Printer
What are you looking for? Find it here Latest supplemental information, updates, and technical Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site. •...
Page 11: Printer Configurations
348 mm (13.7 in.) 609.6 mm (24 in.) 100 mm (3.94 in.) 100 mm (3.94 in.) 285 mm (11.22 in.) Printer configurations Basic model Notes: • The printer stand is a cabinet that can be converted into a caster base. •...
Page 12: Configured Model
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Learning about the printer...
Page 13: Basic Functions Of The Scanner
Optional 550-sheet trays Caster base (converted from a printer stand) Printer stand Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. •...
Page 14: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents, including duplex pages. Use the scanner glass for single pages or book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 15: Understanding The Printer Control Panel
Understanding the printer control panel @ ! . A B C D E F J K L M N O G H I P Q R S T U V W X Y Z Item Description Display Shows the status of the printer, and allows printer setup and operation Indicator light •...
Page 16: Understanding The Home Screen
Item Description Home Lets you navigate back to the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
Page 17: Using The Touch-Screen Buttons
Other buttons that may appear on the home screen: Display item Function Release Held Fax If this button is shown, then there are held faxes with a scheduled hold time previously set. To access the list of held faxes, touch this button.
Page 18 Sample touch screen Submit Button Function Submit Submits changes made in the printer settings Sample Copy Prints a sample copy Right arrow Scrolls to the right Left arrow Scrolls to the left Home Returns to the home screen Right increase Lets you select a higher value Left decrease Lets you select a lower value Exit Lets you exit from the current screen...
Page 19 Button Function Tips Opens a context-sensitive Help dialog on the touch screen Other touch-screen buttons Button Function Accept Saves a setting Cancel • Cancels an action or a selection • Exits a screen and lets you return to the previous screen without saving changes Reset Resets values on the screen...
Page 20 Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Menus > Settings > Copy Settings > Number of Copies Touch any of the underlined words to return to that menu or menu item.
Page 21: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 22: Accessing The System Board
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 23: Installing A Memory Card
Memory card connector Firmware and flash memory card connectors ISP connector Reattach the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 24 On the system board, open the memory card connector latches. Align the notches on the memory card to the ridges on the connector. Notch Ridge Additional printer setup...
Page 25: Installing A Flash Memory Or Firmware Card
Push the memory card straight into the connector until it clicks into place. Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Page 26 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Reattach the system board cover. Additional printer setup...
Page 27: Removing A Printer Hard Disk
Removing a printer hard disk The printer hard disk is preinstalled in this device. Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board.
Page 28: Installing An Internal Solutions Port
Remove the printer hard disk. Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 29 Remove the two screws. Unpack the ISP kit. ISP solution Screws for the ISP solution Screws for the plastic bracket Plastic bracket Additional printer setup...
Page 30 Use the provided screws to attach the plastic bracket to the ISP solution. Use the provided screw to attach the ISP solution to the system board cage. Additional printer setup...
Page 31 Connect the ISP solution interface cable into the receptacle of the system board. Firmly connect the ISP solution to the system board cage using two screws. Additional printer setup...
Page 32: Installing A Printer Hard Disk
Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 33: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any options you have purchased in the following order: •...
Page 34 Unpack the optional tray and printer stand, and then remove all packing material. Optional 550-sheet tray Printer stand Brackets and screws Thumbscrews Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 35 Align the optional tray to the printer stand, then lower the printer to the tray. Lock the standard and optional trays together using the brackets that came with the optional tray. Open the standard 250- and optional 550-sheet tray. Additional printer setup...
Page 36 Remove the screw from the 250-sheet tray. Place a bracket over the screw hole and secure it with the screw. Close the trays. Lock the optional 550-sheet tray to the printer stand. Open the optional 550-sheet tray and remove the screw. Additional printer setup...
Page 37 Open the printer stand. Place a bracket over the screw hole and secure it with the screw. Close the optional tray and printer stand. Plug in the electrical connections between trays. Attach brackets to the back of the printer, optional tray, and printer stand. Bracket to lock optional tray to printer Bracket to lock optional tray to printer stand Additional printer setup...
Page 38 Insert brackets on the slots located at the back of the optional tray and printer stand. Secure the brackets with screws. Insert brackets on the slots located at the back of the printer and optional tray. Additional printer setup...
Page 39 Secure the brackets with screws. Insert the bases on the slots at the sides of the printer stand and secure them with screws. Turn the printer back on. Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 48. Additional printer setup...
Page 40 Installing 550-sheet trays Notes: • The printer supports a maximum of three optional 550-sheet trays. • When installing three optional 550-sheet trays, use a printer stand converted into a caster base. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 41 Convert the printer stand into a caster base. Remove the four screws inside the printer stand. Lift the upper portion of the printer stand, leaving the base. Attach the thumbscrews on the caster base. Additional printer setup...
Page 42 Align the trays to the caster base, then lower the printer to the trays. Lock the standard and optional trays together using the brackets that came with the optional tray. Open the standard 250- and optional 550-sheet tray. Additional printer setup...
Page 43 Remove the screw from the 250-sheet tray. Place a bracket over the screw hole and secure it with the screw. Close the trays. Lock the optional 550-sheet trays together using the screws that came with the trays. Remove the upper optional 550-sheet tray drawer. Leave the lower optional trays open. Additional printer setup...
Page 44 Reach into the lower optional tray and insert a screw, pushing it upward to the optional tray above it. Plug in the electrical connections between trays. Attach brackets to the back of the printer and optional trays. Insert brackets on the slots located at the back of the optional trays. Secure the brackets with screws.
Page 45 Insert brackets on the slots located at the back of the printer and optional tray. Secure the brackets with screws. Insert the bases on the slots at the sides of the caster base and secure them with screws. Turn the printer back on. Set the printer software to recognize the optional input source.
Page 46: Attaching Cables
Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Connect the printer to the computer using a USB cable or Ethernet cable.
Page 47: Verifying Printer Setup
Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 48: For Macintosh Users
Insert the Software and Documentation CD, and then double-click the software installer package. Follow the instructions on the computer screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Page 49: Setting Up Wireless Printing
Select the printer, and then from the Printers menu, choose Show Info. From the pop-up menu, choose Installable Options. Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Follow these instructions if your printer model is wireless. Note: A Service Set Identifier (SSID) is a name assigned to a wireless network.
Page 50: Installing The Printer On A Wireless Network (Windows)
Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer Make sure the printer and computer are fully on and ready.
Page 51: Installing The Printer On A Wireless Network (Macintosh)
Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Follow the instructions on the computer screen. To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step 8 for each computer.
Page 52: Configure The Printer For Wireless Access
In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Internet Connect > AirPort From the Network Name pop-up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC address you obtained earlier from the printed network setup page.
Page 53: Installing The Printer On A Wired Network
Type the user password, and then click OK. All necessary software applications are installed on the computer. Click Close when installation is complete. Add the printer: For IP printing: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences >...
Page 54 For Windows users Insert the Software and Documentation CD. Wait for the Welcome screen to appear. If the CD does not launch after a minute, then do the following: Click , or click Start and then click Run. In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Recommended Install, and then follow the instructions on the computer screen.
Page 55 In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Print & Fax Click +, and then click the IP tab. Type the IP address of your printer in the Address field, and then click Add. In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications >...
Page 56: Changing Port Settings After Installing A New Network Internal Solutions Port
Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 57: Setting Up Serial Printing
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 58 After installing the serial or communication (COM) port, you will need to configure the printer and the computer so they can communicate. Make sure you have connected the serial cable to the COM port on your printer. Set the parameters in the printer: From the printer control panel, navigate to the menu with port settings.
Page 59: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Making the home screen applications work for you Button Function Forms and Favorites • Allows you to access frequently used forms and bookmarks. • Creates your own index of forms, information sheets, and other materials you print often.
Page 60: Adding Bookmarks Using The Printer Control Panel
Adding bookmarks using the printer control panel Note: Bookmarks added from the printer control panel must be edited from the printer Embedded Web Server. From the home screen, navigate to: Forms and Favorites > Create Bookmark > enter a name for the new bookmark > Submit This name will be displayed in the Forms menu when selecting a form to print.
Page 61: Configuring Scan To Network
Configuring Scan to Network Scan to Network lets users of a printer scan their documents to network destinations specified by the network administrator. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer(s) using the Embedded Web Server.
Page 62: Exporting And Importing A Configuration Using The Embedded Web Server
To scan additional documents, load the next document into the scanner and select one of the following from the confirmation screen: • Touch Yes, to same destination to scan the document to the previous destination. • Touch Yes, to a different destination to scan the document to a different destination. •...
Page 63: Minimizing Your Printer's Environmental Impact
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 64: Saving Energy
Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 242. Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see “Printing in black and white”...
Page 65: Adjusting Sleep Mode
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
Page 66: Using Hibernate Mode
Using Hibernate Mode Hibernate is an ultra-low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Type the printer IP address in the address field of your Web browser.
Page 67: Recycling
Touch the arrow button next to Normal/Standby Mode to select the light settings for the standard exit bin when in Ready or Standby Mode. Touch Submit. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter •...
Page 68: Recycling Lexmark Packaging
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 69: Loading Paper And Specialty Media
Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu.
Page 70: Loading The Standard Or Optional 550-Sheet Tray
Loading the standard or optional 550-sheet tray The printer has a standard 150-sheet (Tray 1) and 250-sheet tray (Tray 2), and it may have one or more optional 550-sheet trays. All 550-sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 71 Make sure to release the width guide lock at the rear of the tray. Squeeze and then slide the width guide to the correct position for the paper size you are loading. Note: Always use the width guide lock at the rear of the tray to prevent the margins from being knocked out of adjustment.
Page 72 Notes: • If the paper is longer than A4, then load it in short-edge orientation. • If the paper is shorter than A4, then load it in long-edge orientation. • Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage.
Page 73: Loading The Multipurpose Feeder
Lock the width guide. Insert the tray. From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded. Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes.
Page 74 • 20 transparencies Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam. Pull down the multipurpose feeder door. Gently pull the extension until it is fully extended.
Page 75 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. Notes: •...
Page 76: Linking And Unlinking Trays
Long-edge orientation Short-edge orientation Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.
Page 77: Assigning A Custom Paper Type Name
Change one of the following tray settings: • Paper Type Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name. •...
Page 78: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
Page 79: Fiber Content
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer: •...
Page 80: Using Recycled Paper And Other Office Papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser and LED (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.
Page 81: Supported Paper Sizes, Types, And Weights
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. Supported paper sizes 150- 250- 520-...
Page 82 150- 250- 520- Paper size and Manual Manual Scanner sheet sheet sheet Duplex dimension Feeder Paper Envelope glass tray tray tray 11x17 279 x 432 mm (11 x 17 in.) Oficio (México) 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm (8.5 x 13 in.)
Page 83: Supported Paper Types And Weights
150- 250- 520- Paper size and Manual Manual Scanner sheet sheet sheet Duplex dimension Feeder Paper Envelope glass tray tray tray Other Envelope 86 x 165 mm to 216 x 356 mm (3.375 x 6.50 in . to 8.5 x 14 in.) Paper size is supported if set to metric.
Page 84: Printing
Printing Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 85: Tips On Using Transparencies
• Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 86: Tips On Using Labels
Note: Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged vinyl label usage may reduce fuser life. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •...
Page 87: Printing Confidential And Other Held Jobs
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk •...
Page 88 Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows Users With a document open, click File > Print, and then click Properties, Preferences, Options, or Setup. Click Other Options >...
Page 89: Supported Flash Drives And File Types
Supported flash drives and file types Flash drive File type • Documents: Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • • .pdf SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) • .xps Notes: Images: • Hi-Speed USB flash drives must support the Full-Speed standard. Devices supporting only USB •...
Page 90: Printing Information Pages
Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Page 91: Printing In Black And White
From the home screen, navigate to: > Reports > Print Directory Printing print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears.
Page 92: Canceling A Print Job
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Configuration >...
Page 93 In Mac OS X version 10.4 or earlier: From the Finder, navigate to: Go > Applications Double-click Utilities > Print Center or Printer Setup Utility. Double-click the printer icon. From the printer window, select the print job you want to cancel. From the icon bar at the top of the window, click the Delete icon.
Page 94: Copying
Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 95: Copying Film Photos
Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy > change the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
Page 96: Customizing Copy Settings
Place the letterhead faceup, top edge first in the multipurpose feeder. Select the size of the letterhead. Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying to a different size Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 97: Copying Different Paper Sizes
Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2).
Page 98: Reducing Or Enlarging Copies
Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the paper onto which you are copying.
Page 99: Collating Copies
Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated By default, Collate is set to On. If you do not want to collate your copies, then change the setting to Off: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 100 Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • The Copy Size must be set to 100%. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 101: Placing Information On Copies
Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 102: Understanding The Copy Screens And Options
Canceling a copy job while pages are being printed From the home screen, touch Cancel Job, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy.
Page 103 Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Page 104: Advanced Options
Advanced Options Touching the Advanced Options button opens a screen where you can change Paper Saver, ADF Skew Fix, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, and Advanced Duplex settings. • Paper Saver—This lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing.
Page 105: E-Mailing
E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Page 106: Creating An E-Mail Shortcut
Click Settings > E-mail/FTP Settings > E-mail Settings. Fill in the fields with the appropriate information. Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 107: E-Mailing A Document
E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 108: Customizing E-Mail Settings
Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 109: Canceling An E-Mail
Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning… appears. • When using the scanner glass, touch Cancel Job while Scanning… appears or while Scan the Next Page / Finish the Job appears. Understanding e-mail options Recipients This option lets you enter the destination of your e-mail.
Page 110: Page Setup
Content This option tells the printer the original document type and source. Choose content type from Text, Text/Photo, Photo, or Graphic. • Text—Use when the content of the original document is mostly text or line art. • Graphic—Use when the original document is mostly business-type graphics such as pie charts, bar charts, and animations.
Page 111: Scan Preview
Scan Preview This option displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Advanced Options Touching this button opens a screen where you can change ADF Skew Fix, Advanced Imaging, Custom Job, Edge Erase, and Transmission Log settings.
Page 112: Faxing
Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 113: Initial Fax Setup
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Page 114: Connecting To An Analog Telephone Line
Notes: • The printer is an analog device that works best when directly connected to the wall outlet. Other equipment (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. •...
Page 115: Connecting To A Pbx Or Isdn System
Connect the DSL filter cable to an active telephone wall jack. Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the port designated for fax and telephone use.
Page 116: Connecting To An Adapter For Your Country Or Region
Change the Distinctive Rings setting to match the setting you want for the printer to answer: Note: The factory default setting for distinctive rings is On. This allows the printer to answer single, double, and triple ring patterns. From the home screen, navigate to: >...
Page 117: Setting The Date And Time
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
Page 118: Sending A Fax
Sending a fax Sending a fax using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 119: Using Shortcuts And The Address Book
Click Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, get one from your system support person. Type a unique name for the shortcut, and then enter the fax number. To create a multiple-number shortcut, enter the fax numbers for the group.
Page 120: Customizing Fax Settings
Using the address book The address book enables you to search for bookmarks and network directory servers. Note: If the address book feature is not enabled, then contact your system support person. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 121: Sending A Fax At A Scheduled Time
From the Darkness area, touch the arrows to adjust the darkness of the fax. Touch Fax It. Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 122: Canceling An Outgoing Fax
Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel Job while Scanning… appears. • When using the scanner glass, touch Cancel Job while Scanning… appears or while Scan the Next Page / Finish the Job appears.
Page 123 Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.
Page 124: Holding And Forwarding Faxes
• Transmission Log—This lets you print the transmission log or transmission error log. • Edge Erase—This lets you eliminate smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
Page 125 From the Fax Forwarding menu, select one of the following: • Print • Print and Forward • Forward From the “Forward to” menu, select one of the following: • • E-mail • • LDSS • In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to”...
Page 126: Scanning To An Ftp Address
Scanning to an FTP address Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 127: Creating Shortcuts
Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 128: Understanding Ftp Options
Creating an FTP shortcut using the touch screen From the home screen, navigate to: FTP > type the FTP address > > enter a name for the shortcut > Done Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.
Page 129 Color This option enables or disables color for the scanned image. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding.
Page 130 Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Imaging—This lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness, and Temperature image output settings before you send the document.
Page 131: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 132: Scanning To A Flash Drive
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 133: Using The Scanback Utility
Using the ScanBack Utility You can use the Lexmark ScanBack Utility instead of the Embedded Web Server to create scan-to-PC profiles. The ScanBack Utility is on the Software and Documentation CD. Set up your scan-to-PC profile: Launch the ScanBack Utility.
Page 134 Choose content type from Text, Text/Photo, Photo, or Graphic. • Text—Use when the content of the original document is mostly text or line art. • Graphic—Use when the original document is mostly business-type graphics such as pie charts, bar charts, and animations.
Page 135 • Edge Erase—Use this to remove smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scanned image.
Page 136: Understanding Printer Menus
Understanding printer menus Menus list Supplies Paper Menu Reports Network/Ports Replace Supply Default Source Menu Settings Page Active NIC Cyan Cartridge Paper Size/Type Device Statistics Standard Network Magenta Cartridge Configure MP Network Setup Page Standard USB Yellow Cartridge Substitute Size Network [x] Setup Page Parallel [x] Black Cartridge...
Page 137: Supplies Menu
Supplies menu Menu item Description Replace Supply Provides the option to reset the supply counter for the separator pad Separator Roll and Pick Assembly • Select Yes to reset the supply counter. • Select No to exit. Waste Toner Bottle Cyan Cartridge Shows the status of the cyan toner cartridge Early Warning...
Page 138 Menu item Description Cyan Imaging Unit Shows the status of the cyan imaging unit Early Warning Replace Missing Magenta Imaging Unit Shows the status of the magenta imaging unit Early Warning Replace Missing Yellow Imaging Unit Shows the status of the yellow imaging unit Early Warning Replace Missing...
Page 139: Paper Menu
Menu item Description Transfer Module Shows the status of the transfer module Early Warning Replace Missing Maintenance Kit Shows the status of the maintenance kit Replace Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray [x] Notes: MP Feeder...
Page 140 Menu item Description Tray [x] Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
Page 141 Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, Configure MP Feeder must be set to Cassette for Recycled MP Feeder to appear as a menu setting.
Page 142: Configure Mp Menu
Menu item Description Manual Paper Type Specifies the type of paper loaded manually Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x]...
Page 143: Substitute Size Menu
Substitute Size menu Menu item Description Substitute Size Substitutes a specified paper size if the requested paper size is not available All Listed Notes: • All Listed is the factory default setting. All available substitutions are Statement/A5 allowed. Letter/A4 • Off indicates that no size substitutions are allowed.
Page 144 Menu item Description Bond Weight Specifies the relative weight of the bond paper loaded Normal Note: Normal is the factory default setting. Heavy Light Envelope Weight Specifies the relative weight of the envelopes loaded Normal Note: Normal is the factory default setting. Heavy Light Rough Envelope Weight...
Page 145: Paper Loading Menu
Paper Loading menu Menu item Description Card Stock Loading Determines whether 2-sided printing occurs for all print jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2-sided printing occurs for all print jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 146: Custom Types Menu
Menu item Description Custom [x] Loading Determines whether 2-sided printing occurs for all print jobs that specify Custom [x] as the paper type Duplex Notes: • Off is the factory default setting. • Custom [x] Loading is available only if the custom paper type is supported.
Page 147: Custom Scan Sizes Menu
Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Specifies a custom scan size name, scan sizes and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Width Notes: 1–8.5 inches (25–215.9 mm) •...
Page 148: Reports Menu
Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information Device Statistics Prints a report containing printer statistics such as supply information and...
Page 149: Network/Ports Menu
Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • Make sure the optional flash memory or printer hard disk is installed correctly and working.
Page 150 Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Auto Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 151: Network Reports Menu
Menu item Description Standard Network Setup Displays and sets the printer network settings. Reports Note: The Wireless menu appears only when the printer is connected to a wireless Network Card network. TCP/IP IPv6 Wireless AppleTalk Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless...
Page 152: Tcp/Ip Menu
Menu item Description End-of-Job Timeout Sets the amount of time in seconds before a network print job is canceled 0–225 Notes: • 90 seconds is the factory default setting. • 0 disables the timeout. • If a value of 1–9 is selected, then the setting is saved as 10. Banner Page Allows the printer to print a banner page Note: Off is the factory default setting.
Page 153: Ipv6 Menu
Menu item Description Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
Page 154: Wireless Menu
Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. The Wireless menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless Menu item Description...
Page 155: Standard Usb Menu
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk Menu item Description Activate Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server.
Page 156: Job Buffering
Menu item Description USB Buffer Sets the size of the USB input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 157 Parallel [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 158: Advanced Status
Menu item Description Advanced Status Enables bidirectional communication through the parallel port Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specifies the parallel port protocol Fastbytes Notes: Standard • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
Page 159 Serial [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 160 Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
Page 161: Smtp Setup Menu
Menu item Description Honor DSR Determines whether the printer uses the DSR Signal Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Page 162: Security Menu
Menu item Description Device-Initiated E-mail Specifies what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User-Initiated E-mail • None is the factory default setting for Device and User-Initiated None E-mail.
Page 163: Miscellaneous Security Settings Menu
Miscellaneous Security Settings menu Menu item Description Login Restrictions Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures” specifies the number of failed login attempts before users are Panel Login Timeout locked out.
Page 164: Confidential Print Menu
Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • Off is the factory default setting. • This menu item appears only if a formatted, non-defective printer hard disk is installed.
Page 165: Security Audit Log Menu
Menu item Description Manual Wiping Manual Wiping overwrites all disk space that has been used to hold data from a print job that has been processed (printed). This type of wipe does not erase any Do not start now information related to an unprocessed print job. Start now Notes: •...
Page 166: Set Date And Time Menu
Menu item Description Delete Log Specifies whether audit logs are deleted Configure Log Specifies whether and how the audit logs are created Enable Audit Enable Remote Syslog Remote Syslog Server Remote Syslog Port Remote Syslog Method Remote Syslog Facility Log full behavior Admin’s e-mail address Digitally sign exports Severity of events to log...
Page 167: Settings Menu
Menu item Description Enable NTP Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting. NTP Server Lets you view the NTP Server Address Enable Authentication Lets you change the authentication setting to on or off Note: Off is the factory default setting.
Page 168: Quiet Mode
Menu item Description Eco-Mode Minimizes the use of energy, paper, or specialty media Notes: Energy • Off is the factory default setting. Off resets the printer to its Energy/Paper factory default settings. Paper • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not.
Page 169 Menu item Description Keyboard Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable access to Keyboard Type accent marks and symbols from the printer control panel English keyboard. Francais Francais Canadien Deutsch Italiano Espanol Greek...
Page 170 Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the following Right side options: Custom Text [x] None [x] Toner IP Address...
Page 171: Date Format
Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Do not display Copy shortcuts Display Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs...
Page 172 Menu item Description Allow Background Removal Specifies whether image background is removed in copy, fax, e-mail, FTP, or scan-to-USB jobs Note: On is the factory default setting. The background of the image will be removed. Allow Custom Job Scans Lets you scan multiple jobs to one file Note: On is the factory default setting.
Page 173 Menu item Description Timeouts Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Sleep Mode 1–240 min Notes: • 5 minutes is the factory default setting. • Lower settings conserve more energy, but may require longer warm-up times.
Page 174: Factory Defaults
Menu item Description Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Notes: Auto • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. •...
Page 175: Print Page Borders
Menu item Description Color Specifies whether or not copies are printed in color Note: On is the factory default setting. Allow color copies Lets you enable or disable color in copying Notes: • On is the factory default setting. • Setting this to Off will hide all color-specific menus.
Page 176: Transparency Separators
Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • Letter is the US factory default setting. Executive • A4 is the international factory default setting. Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 177: Background Removal
Menu item Description Header/Footer Specifies header/footer information and its location on the page [Location] For the location, choose from the following options: • Top left Date/Time • Top middle Page number • Top right Custom text • Bottom left Print on •...
Page 178: Color Dropout
Menu item Description Color Dropout Specifies which color to drop during copies, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 179: Fax Settings Menu
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Description Fax Name or Station Name Specifies the name of the fax in the printer Fax Number or Station Specifies the number assigned to the fax Number...
Page 180: Fax Send Settings
Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to field Include from field From Include Message field...
Page 181 Menu item Description Original Size Specifies the paper size of the original document Mixed Sizes Note: Mixed Sizes is the US factory default setting. A4 is the international factory Letter default setting. Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 182 Menu item Description Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Dial Prefix Lets you enter a dialing prefix, such as 99. A numeric entry field is provided. Dialing Prefix Rules Establishes a dialing prefix rule Prefix Rule [x] Automatic Redial Specifies the number of times the printer tries to send the fax to a specified number...
Page 183 Menu item Description Background Removal Adjusts the amount of background visible on a scanned image -4 to 4 Note: 0 is the factory default setting. Color Balance Enables an equal balance of colors in the scanned image Cyan - Red Magenta - Green Yellow - Blue Color Dropout...
Page 184: Fax Receive Settings
Menu item Description Enable Color Fax Scans Enables color faxing Off by default Note: “Off by default” is the factory default setting. On by default Never use Always use Auto Convert Color Faxes to Converts all outgoing faxes to black and white Mono Faxes Note: On is the factory default setting.
Page 185: Fax Forwarding
Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 33600 2400 4800 9600 14400 Fax Forwarding Enables forwarding of received faxes to another recipient Print Print and Forward Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This menu is available only from the printer Embedded Web Server.
Page 186 Menu item Description Auto Print Logs Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Log Paper Source Specifies the source of the paper used for printing logs Tray [x] Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Fax Name or Remote Station Name...
Page 187 Answer On Menu item Description All Rings Specifies ring patterns when device is answering calls Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission.
Page 188: Fax Resolution
Menu item Description Fax Resolution Specifies the resolution level for scan to fax Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Darkness Lightens or darkens the output 1–9 Note: 5 factory default setting. Orientation Specifies the orientation of the scanned image Portrait Landscape Original Size...
Page 189: E-Mail Settings Menu
E-mail Settings menu Menu item Description E-mail Server Setup Specifies e-mail server information Subject Notes: Message • The subject box has a limitation of 255 characters. Base file name • The message box has a limitation of 512 characters. E-mail Server Setup Sends a copy of the e-mail back to the sender Send me a copy Note: “Never appears”...
Page 190 Menu item Description PDF Version Sets the version of the PDF file that will be scanned for e-mailing Note: 1.5 is the factory default setting. A-1a Content Type Specifies the content of the original document Text/Photo Note: Text/Photo is the factory default setting. Photo Text Graphics...
Page 191 Menu item Description Original Size Specifies the paper size of the document being scanned Letter Notes: Legal • A4 is the international factory default setting. Executive • Letter is the US factory default setting. Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 192 Menu item Description E-mail images sent as Specifies how the images will be sent Attachment Note: Attachment is the factory default setting. Web Link Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan-to-e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
Page 193 Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 194: Ftp Settings Menu
FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP Note: 1.5 is the factory default setting.
Page 195 Menu item Description Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting. Landscape Original Size Specifies the paper size of the document that is being scanned Letter Notes: Legal • A4 is the international factory default setting. Executive •...
Page 196 Menu item Description Text/Photo Default Sets the quality of a text/photo image in relation to file size and the quality of the image 5–90 Note: 75 is the factory default setting. Photo Default Sets the quality of a photo image in relation to file size and the quality of the image 5–90 Note: 50 is the factory default setting.
Page 197 Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 198: Flash Drive Menu
Flash Drive menu Scan Settings Menu item Description Format Specifies the format of the file to be sent through FTP PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version of the PDF file to be sent through FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 199 Menu item Description Original Size Specifies the paper size of the document Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] Oficio (Mexico)
Page 200 Menu item Description Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: •...
Page 201: Print Settings
Menu item Description Negative Image Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail Adjusts the amount of shadow detail visible on a scanned image -4 to 4 Note: 0 is the factory default setting. ADF Skew Fix Corrects slight skew in the scanned image Note: Off is the factory default setting...
Page 202 Paper Saver Orientation Specifies the orientation of a multiple-page document Auto Note: Auto is the factory default setting. The printer chooses between portrait and Landscape landscape Portrait Paper Saver Specifies that multiple-page images be printed on one side of a paper Notes: 2-Up •...
Page 203: Setup Menu
Print Settings Setup menu Menu item Description Printer Language Sets the default printer language PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default printer language. • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs.
Page 204: Job Accounting
Menu item Description Black Only Mode Sets the printer to print text and graphics using only the black toner cartridge Notes: • Off is the factory default. • The printer driver is capable of overriding this setting. Download Target Sets the storage location for downloads Notes: Flash •...
Page 205: Finishing Menu
Menu item Description Print All Order Specifies the order in which held and confidential jobs are printed when Print All is selected Alphabetical Oldest First Notes: Newest First • Alphabetical is the factory default setting. • Print jobs always appear in alphabetical order on the printer control panel.
Page 206: Separator Source
Menu item Description Separator Sheets Specifies whether blank separator sheets are inserted None Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate Between Pages is set to On.
Page 207: Quality Menu
Quality menu Menu item Description Print Mode Specifies whether images are printed in monochrome grayscale or in color Color Note: Color is the factory default setting. Black Only Color Correction Adjusts the color output on the printed page Auto Notes: •...
Page 208 Menu item Description RGB Brightness Adjusts brightness in color outputs -6 to 6 Notes: • 0 is the factory default setting. • -6 is the maximum decrease. 6 is the maximum increase. • This does not affect files where CMYK color specifications are being used. RGB Contrast Adjusts contrast in color outputs 0–5...
Page 209 Menu item Description Manual Color Customizes the RGB color conversions RGB Image Notes: Vivid • sRGB Display is the factory default setting for RGB Image. This applies a color sRGB Display conversion table to an output that matches the colors displayed on a computer Display True Black monitor.
Page 210: Job Accounting Menu
Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write- or write-protected. Menu item Description Job Accounting Log Determines if the printer creates a log of the print jobs it receives Note: Off is the factory default setting.
Page 211: Utilities Menu
Menu item Description URL to Post Logs Determines where the printer posts job accounting logs E-mail Address to Send Logs Specifies the e-mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix.
Page 212: Xps Menu
XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected paper size Note: No is the factory default setting.
Page 213: Pcl Emul Menu
PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. Resident shows the factory default Download set of fonts downloaded in RAM. Flash •...
Page 214 Menu item Description PCL Emulation Settings Specifies the number of lines that print on each page Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 215: Html Menu
Menu item Description Tray Renumber Returns all tray, drawer, and feeder assignments to the factory default settings Restore Defaults HTML menu Menu Item Description Font Name Joanna MT Sets the default font for HTML documents Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font.
Page 216: Help Menu
Menu item Description Orientation Sets the page orientation for HTML documents Portrait Note: Portrait is the factory default setting. Landscape Margin Size Sets the page margin for HTML documents 8–255 mm Notes: • 19 mm is the factory default setting. •...
Page 217 Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings E-mail Guide Provides information about sending e-mails using addresses, shortcut numbers,...
Page 218: Securing The Hard Disk And Other Installed Memory
Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Page 219: Erasing Volatile Memory
Erasing volatile memory The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the buffered data, simply power down the device. Erasing non-volatile memory There are several methods available for erasing data stored in non-volatile memory, depending on the type of memory device installed, and the type of data stored by that device.
Page 220: Using The Printer Control Panel
Notes: • Scheduled Disk Wiping will not be displayed until after Manual mode has been selected and submitted. • If you do not wish to schedule disk wiping, you can skip steps 5 and 6. Use the Time and Day(s) options to designate when disk wiping should occur, and then click Add. Repeat as needed to schedule additional times for disk wiping.
Page 221: Configuring Printer Hard Disk Encryption
Configuring printer hard disk encryption Note: Not all printers have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Turn the printer off. Hold down while turning the printer on.
Page 222: Maintaining The Printer
Maintaining the printer Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. Remove paper from the standard exit bin.
Page 223: Cleaning The Adf Parts
Scanner glass ADF glass Wipe the areas shown and let them dry. Close the scanner cover. Cleaning the ADF parts Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause print quality issues and false 28x paper jam messages. Turn the printer off.
Page 224: Cleaning The Printhead Lenses
Reinsert the pick roller assembly. Wipe the entire surface under the ADF cover, including the two small white rollers. Close the ADF cover. Cleaning the printhead lenses Open the front door. Maintaining the printer...
Page 225 Turn the toner lock lever to the right and pull the toner cartridge out. Remove the imaging unit: Open the internal cover. Push the imaging unit lock lever up and pull out the imaging unit. Maintaining the printer...
Page 226 Locate the LED wipe at the end of the imaging unit. Make sure it is in the correct position. Reinstall the imaging unit. When inserted into the printer, the LED wipe will rub across the row of LEDs, thus cleaning the printhead lenses. Insert the imaging unit into the printer until it clicks into place.
Page 227: Adjusting Scanner Registration
Using both hands, push the sides of the internal cover firmly until the cover clicks into place. Insert the toner cartridge into the printer and then turn the toner lock lever to the left. Repeat step 2–6 to for all imaging units. Close the front door.
Page 228 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. From the Configuration menu, navigate to: Scanner Manual Registration > Print Quick Test Align the scanner glass or ADF. Aligning the scanner glass: Place the Quick Test page facedown on the scanner glass.
Page 229: Storing Supplies
Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 230: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 231: Ordering A Fuser Or A Transfer Module
Ordering a fuser or a transfer module When 80.xx Fuser life warning, 80.xx Fuser near life warning, or 83.xx Transfer module life warning appears, order a replacement fuser or a transfer module. When 80.xx Replace fuser or 83.xx Replace transfer module appears, install the new fuser or the new transfer module.
Page 232: Replacing Supplies
Replacing Supplies Replacing an imaging unit Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes. Open the internal cover. Push the imaging unit lock lever up and pull out the imaging unit with the toner cartridge attached to it. Unpack the replacement imaging unit.
Page 233 Peel off the black protective sheet and the toner sealing tape. Insert the imaging unit into the printer until it clicks it into place. Using both hands, push the sides of the internal cover firmly until the cover clicks into place. Unpack the toner cartridge, and then shake it to redistribute the toner.
Page 234: Replacing A Toner Cartridge
Peel off the toner sealing tape. Insert the toner cartridge and turn the lock lever to the left. Close the front door. Replacing a toner cartridge Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes.
Page 235 Turn the toner lock lever to the right and pull the toner cartridge out. Unpack the toner cartridge, and then shake it to redistribute the toner. Peel off the toner sealing tape. Maintaining the printer...
Page 236: Replacing The Waste Toner Bottle
Insert the new cartridge into the printer and then turn the toner lock lever to the left. Close the front door. Replacing the waste toner bottle Turn the printer off. Open the front door. Maintaining the printer...
Page 237 Open the internal cover. Pull out the used waste toner bottle. Unpack the new waste toner bottle. Insert the new waste toner bottle into the printer. Using both hands, push the sides of the internal cover firmly until it clicks into place. Maintaining the printer...
Page 238: Moving The Printer
Close the front door. From the printer control panel, reset the Waste Toner Bottle counter in the Supplies menu. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 239: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions: •...
Page 240: Checking The Printer Status
Checking the printer status You can view paper tray settings, the level of toner in the toner cartridges, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts from the Device Status page of the Embedded Web Server.
Page 241: Restoring Factory Default Settings
Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings.
Page 242: Clearing Jams
Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed.
Page 243 Area Jam numbers What to do 280-289 Remove all paper from the ADF. Flex and stack the paper. Reload the ADF. Adjust the paper guide. Touch Continue, jam cleared. 200-201 Open the side cover, and then remove any jams. Remove all media from the multipurpose feeder. Flex and stack the media.
Page 244: 200 Paper Jam
200 paper jam Open the side door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the jammed paper up and out to remove it from the paper path. Notes: •...
Page 245: Paper Jam
201 paper jam Open the side door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Determine where the jam is located, and then remove it: If the paper is visible under the fuser, then grasp it on each side and pull it out.
Page 246: 203 Paper Jam
Notes: • Make sure all paper fragments are removed. • Pull the jammed paper downwards. • If the paper is in the fuser, then the fuser nip release lever should be lowered and should be switched to envelope mode. • After removing the jammed paper, return the lever to the proper position.
Page 247: 230 Paper Jam
230 paper jam Open the side door. Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 248: 24X Paper Jam
Close the cover of the duplexing unit. Close the side door. Touch Continue, jam cleared. 24x paper jam Paper jam in Tray 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all paper fragments are removed. Clearing jams...
Page 249 Open Tray 1, and then pull the jammed pages straight up and out. Note: Make sure all paper fragments are removed. Close Tray 1. Touch Continue, jam cleared. Paper jam in one of the optional trays Check the side access door to trays and then pull the jammed pages out. Note: Make sure all paper fragments are removed.
Page 250 Open the specified tray, and then pull the jammed pages out. Note: Make sure all paper fragments are removed. Close the tray. Touch Continue, jam cleared. Clearing jams...
Page 251: 250 Paper Jam
250 paper jam Remove any jammed pages from the multipurpose feeder. Load paper into the multipurpose feeder. Touch Continue, jam cleared. 280–289 paper jams Remove all original documents from the ADF. Open the ADF cover. Clearing jams...
Page 252: 290-292 Paper Jams
Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the ADF cover. Reload original documents back into the ADF, straighten the stack, and then adjust the paper guide. From the printer control panel, touch Continue, jam cleared.
Page 253: Troubleshooting
Troubleshooting The indicator light is blinking The indicator light blinks red until you set up fax and e-mail. To disable the blinking light, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. From the home screen, navigate to: Menus >...
Page 254 An error has occurred with the USB drive. Please remove and reinsert drive. Try one or more of the following: • Remove and reinsert the flash drive. • If the error message remains, the flash memory may be defective and require replacement. Change [src] to [custom type name] Incomplete printing of texts and images may be caused by incorrect paper size or type loaded in the paper tray.
Page 255 • Touch Paper changed, continue to continue printing after the correct paper size and type are loaded in the tray, and are correctly specified in the printer control panel Paper menu. • Touch Cancel job to cancel the print job. Change [src] to [size] Incomplete printing of texts and images may be caused by incorrect paper size or type loaded in the paper tray.
Page 256: Close Front Or Side Door
Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 257 Insert Tray [x] Insert the specified tray into the printer. Install Tray [x] Try one or more of the following: • Install the specified tray: Turn the printer off. Unplug the power cord from the wall outlet. Install the specified tray. Connect the power cord to a properly grounded electrical outlet.
Page 258 Load [src] with [type] [size] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it feeds from the default paper source.
Page 259: Paper Changes Needed
Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job. Remove paper from standard output bin Remove the paper stack from the standard output bin. Remove paper from all bins Remove the paper from all of the bins.
Page 260: Insufficient Memory To Support Resource Save Feature
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware card. 30.xx Missing [color] cartridge and/or [color] imaging unit Try one or more of the following: •...
Page 261: Printer Service Required
36 Printer service required Touch Continue to clear the message or contact customer support. 37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. •...
Page 262: Defective Flash Detected
51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: •...
Page 263: Standard Parallel Port Disabled
55 Unsupported option in slot [x] Turn the printer off. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer system board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Page 264: Input Config Error
57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. •...
Page 265: Remove Defective Disk
Connect the power cord to a properly grounded outlet. Turn the printer back on. 61 Remove defective disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Install a different printer hard disk before performing any operations that require a printer hard disk. 62 Disk full Try one or more of the following: •...
Page 266: Xx Waste Toner Bottle Nearly Full
82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. Replace the waste toner bottle. For instructions on installing the waste toner bottle, from the printer control panel touch More Information. Touch Continue to clear the message and continue printing. 83.xx Transfer module life warning Replace the transfer module, following the instruction sheet that came with the replacement part.
Page 267: Solving Printing Problems
84.xx Replace [color] imaging unit and [color] cartridge Replace the imaging unit and color cartridge, following the instruction sheets that came with the replacement parts. Touch Continue to clear the message and continue printing. 84 Unsupported [color] imaging unit Replace the specified imaging unit to continue printing. 88.xx [color] cartridge nearly low Order a replacement toner cartridge.
Page 268: Printer Control Panel Display Is Blank Or Displays Only Diamonds
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 269: Confidential And Other Held Jobs Do Not Print
Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: ARTIAL JOB NO JOB OR BLANK PAGE PRINTS The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. •...
Page 270: Job Prints From The Wrong Tray Or On The Wrong Paper
Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: •...
Page 271: Solving Copy Problems
AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks NCREASE THE RINT IMEOUT VALUE From the home screen, navigate to: > Settings > General Settings > Timeouts > Print Timeout Increase the Print Timeout value, and then touch Solving copy problems Copier does not respond These are possible solutions.
Page 272 • Smudges • Streaks • Unexpected characters • White lines in print Try one or more of the following: LEAR ANY ERROR MESSAGES Check the display and clear any error messages. EPLACE THE TONER OR PRINT CARTRIDGE When the print remains faded, replace the toner or print cartridge. LEAN THE SCANNER GLASS The scanner glass may be dirty.
Page 273: Solving Scanner Problems
• From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Contrast > increase the current setting • From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting When the output appears washed out or overexposed: •...
Page 274: Scan Was Not Successful
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer.
Page 275: Solving Fax Problems
HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 276: Cannot Send Or Receive A Fax
Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
Page 277: Can Send But Not Receive Faxes
EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
Page 278: Can Receive But Not Send Faxes
EPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 279: Solving Home Screen Applications Problems
In the Max Speed box, click one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving home screen applications problems Forms are not available or are not working AKE SURE THE BOOKMARK POINTING TO THE FORM IS IN THE OOKMARKS ROOT FOLDER If the bookmark pointing to the form was created in a subfolder of the Bookmarks folder, then it will not be available under the Forms solution.
Page 280: A Network Destination Stopped Working Or Is Invalid
Embedded Web Server. For more information on configuring the printer authentication settings, see the Embedded Web Server Administrator's Guide available on www.lexmark.com. AKE SURE DESTINATION HAS A VALID NETWORK ADDRESS If the destination has been moved, then the network address may have changed. The destination network address can be accessed from the Embedded Web Server.
Page 281: Printer Cannot Scan To The Selected Destination
Printer cannot scan to the selected destination AKE SURE THE DESTINATION IS VALID Verify that the destination is valid in the application configuration settings. If the destination has been moved, then the network address may have changed. The destination network address can be accessed from the Embedded Web Server.
Page 282: Solving Option Problems
Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER Turn the printer off.
Page 283: Cannot Detect Flash Memory Card
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. Cannot detect flash memory card Make sure the flash memory card is securely connected to the printer system board.
Page 284: Solving Paper Feed Problems
Memory card Make sure the memory card is securely connected to the printer system board. USB/parallel interface card does not operate correctly USB/ HECK THE PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the printer system board. HECK THE CABLE Make sure you are using the correct cable and that it is securely connected.
Page 285: Solving Print Quality Problems
Jammed pages are not reprinted URN ON ECOVERY From the home screen, navigate to: > Settings > General Settings > Print Recovery Touch the arrows next to Jam Recovery until On or Auto appears. Touch Submit. Solving print quality problems The information in the following topics may help you solve print quality problems.
Page 286: Clipped Images
Colors not aligned properly ABCDE ABCDE ABCDE ABCDE Color has shifted outside of the appropriate area or has been superimposed over another color area. Try one or more of the following: ERFORM OLOR DJUST From the printer control panel Quality menu, perform Color Adjust. EINSTALL THE TONER CARTRIDGE Remove and reinstall the toner cartridge.
Page 287: Fine Horizontal Lines Appear On Color Pages
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Page 288: Gray Background
Reinsert the toner cartridge. Note: If print quality does not improve, replace the toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: •...
Page 289 HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Page 290: Paper Curl
Paper curl Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Before sending the print job, specify the correct paper type setting: •...
Page 291: Print Is Too Dark
AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module. For more information, see the instruction sheet that came with the replacement part. AKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part. Print is too dark Try one or more of the following: HECK THE DARKNESS...
Page 292: Print Is Too Light
AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. Print is too light Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low.
Page 293: Printer Is Printing Blank Pages
Reinsert the toner cartridge. Note: If print quality does not improve, replace the print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact customer support. AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge.
Page 294: Skewed Print
Cause Solution If marks occur repeatedly in only one color and multiple times on a page: The transfer module is defective. Replace the transfer module if the defects occur every: • 38 mm (1.50 in.) An imaging unit is defective. Replace the imaging unit if the defects occur every: •...
Page 295: Streaked Horizontal Lines Appear On Prints
AKE SURE THE TONER CARTRIDGES ARE INSTALLED CORRECTLY ARE NOT DEFECTIVE AND NOT LOW ON TONER • Remove and reinstall the toner cartridges. • Make sure toner is distributed evenly within the toner cartridge: Remove the toner cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 296: Streaked Vertical Lines Appear On Prints
Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper menu, select Default Source • For Windows users, select the paper source from Print Properties. •...
Page 297: Toner Rubs Off
Toner rubs off Cause Solution Specialty media is being used. Make sure the correct Paper Type is selected. The Paper Weight setting in the Paper Menu is wrong for Change the Paper Weight from Normal to Heavy. If the type of paper being used. necessary, change Paper Texture from Normal to Rough.
Page 298: Solving Color Quality Problems
Try one or more of the following: AKE SURE THERE IS NO DEFECTIVE OR WORN TONER CARTRIDGE Replace the worn or defective toner cartridge. AKE SURE THE IMAGING UNIT IS NOT DEFECTIVE Replace the defective imaging unit. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed...
Page 299 The printed page appears tinted. Can I slightly adjust the color? Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjusting the Color Balance setting may create more preferable color.
Page 300 The Color Samples menu item can provide useful information in helping solve this particular type of color-matching problem. The nine Color Samples values correspond to color conversion tables in the printer. Selecting any of the Color Samples values generates a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected.
Page 301: Embedded Web Server Does Not Open
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
Page 302: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 303: United States Government Rights
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 304: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice...
Page 305: Power Consumption
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 306: Power Saver
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 307 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 308: Notice To Users Of The Canadian Telephone Network
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number...
Page 309: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 310: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 311 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 312 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 313: Statement Of Limited Warranty
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 314: Extent Of Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 315 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 316 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 317 Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
Page 318 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
Page 319: Index
Index Numerics 550-sheet tray (standard or 88.xx [color] cartridge nearly optional) low 267 1565 Emulation error, load loading 70 emulation option 260 550-sheet tray and printer stand 200 paper jam 244 installing 33 accessing the system board 22 201 paper jam 245 550-sheet tray, optional Active NIC menu 149 203 paper jam 246...
Page 320 buttons, touch screen 17 Close [tray] door 256 multiple pages on one sheet 99 Close front or side door 256 on both sides of the paper collating copies 99 (duplexing) 97 Confidential print jobs 87 on letterhead 95 cables confidential print jobs on transparencies 95 Ethernet 46 printing from a Macintosh...
Page 321 different paper sizes, copying 97 Eco-Mode 64 directory list Hibernate Mode 66 factory defaults printing 90 Quiet Mode 64 restoring 241 disk wiping 219 Sleep Mode 65 FAQ about color printing 298 Disk Wiping menu 164 standard exit bin lighting 67 display troubleshooting erasing hard disk memory 219 disabling 253...
Page 322 sending a fax at a scheduled green settings installing printer time 121 Hibernate Mode 66 on wireless network 50 sending using the computer 118 installing printer hard disk 32 sending using the touch installing printer on a network screen 118 wired networking 53 hard disk setting the date and time 117...
Page 323 light colored line, white line, or Default Source 139 Network Card menu 151 incorrectly colored line appears on diagram of 136 Network Reports menu 151 prints 289 Disk Wiping 164 network setup page light, indicator 15 Edit Security Setups 162 printing 47 linking trays 76 E-mail Settings 189...
Page 324 unacceptable 79 clipped images 286 selecting a location 10 Universal size setting 69 colors not aligned properly 286 shipping 238 using recycled 63 fine horizontal lines 287 printer control panel 15 Paper changes needed 259 gray background 288 adjusting brightness 66 paper feed troubleshooting isolating print quality factory defaults, restoring 241...
Page 325 56 Serial port [x] disabled 263 Change [src] to [custom printer options troubleshooting 56 Standard parallel port string] 254 cannot detect flash memory disabled 263 Change [src] to [custom string] card 283 56 Standard USB port load [orientation] 254 cannot detect printer hard disabled 263 Change [src] to [custom type disk 283...
Page 326 69 recycling scans 275 setting the paper type 69 Lexmark packaging 68 scan was not successful 274 setting the Universal paper size 69 Lexmark products 67 scanner unit does not close 271...
Page 327 supplies transparencies troubleshooting, fax checking status 229 copying on 95 caller ID is not shown 275 checking, from printer control loading 85 can receive but not send panel 229 loading in multipurpose faxes 278 checking, using the Embedded feeder 73 can send but not receive Web Server 229, 240 tips on using 85...
Page 328 skewed print 294 using Quiet Mode 64 solid color pages 294 using recycled paper 63 streaked horizontal lines appear using the address book 107 on prints 295 using the Embedded Web streaked vertical lines on Server 239 prints 296 using the ScanBack Utility 133 toner fog or background shading Utilities menu 211 on the page 296...

Lexmark X925 User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Setting up and Using the Home Screen Applications

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Securing the Hard Disk and Other Installed Memory

Maintaining the Printer

Administrative Support

Clearing Jams

Troubleshooting

Quick Links

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Summary of Contents for Lexmark X925