AT&T Synapse User Manual page 295

Symptom
Single-zone OHP on AUX
OUT is not working and the
AUX OUT LED (right of the
ATA LCD screen) is OFF.
Troubleshooting
Synapse User's Guide
Probable Cause
The OHP is not configured in
the WebUI for use on AUX
OUT or is not a member of a
paging zone.
Corrective Action
Verify the OHP configuration:
a. As administrator, log into the WebUI.
b. Click System Settings –> Overhead Paging.
Verify that Paging is Enabled. If not, select Enable.
c.
d. Verify that the Paging System Type is set to Single
Zone.
e. Verify that Select Paging Port is set to AUX OUT
and that your OHP system is physically plugged into
the AUX OUT jack.
f. Click
Verify that the OHP equipment is part of the paging zone
that you are trying to page.
For more information about the different
configurations, see "Paging Zones" in the Synapse
Administrator's Guide at
www.telephones.att.com/
synapseguides
295
ATA OHP Troubleshooting
.