AT&T Synapse User Manual page 287

Symptom
ATA screen displays Synch
Failed.
ATA screen displays Synch
Failed. (Continued)
ATA is not active
immediately after a power
interruption.
Troubleshooting
Synapse User's Guide
Probable Cause
The ATA was disconnected,
then reconnected after
configuration changes were
made to the system.
The ATA was configured on
another network or has
returned to the Synapse
system after being deleted
from the system.
The ATA needs time to
restore service.
Corrective Action
Refer to "Reintroducing a Gateway or ATA Into the
System" on page 246.
Reset to factory defaults by using a paper clip to press
and hold the reset switch (located on the front of the unit)
for more than five seconds. See
or ATA Into the System" on page
Allow at least 30 seconds for the ATA to boot up again
after a power failure.
287
ATA General Troubleshooting
"Reintroducing a Gateway
246.