AT&T Synapse User Manual page 302

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Symptom
For OHP equipment connected to an FXS port, this Troubleshooting refers to the ATA front-panel FXS LED for the FXS port you
are using for the OHP equipment. When the equipment is properly installed, and everything is configured correctly, this is the
behavior of these LEDs:
OFF: There is no paging activity.
Flashing GREEN: A user has initiated a page.
Solid GREEN: The OHP has answered the page request and the page beep will soon sound, if it hasn't already sounded.
We also use these LEDs to help diagnose problems.
With multi-zone paging,
paging all extensions does
not does not broadcast over
my OHP equipment.
Troubleshooting
Synapse User's Guide
Probable Cause
Multi-Zone OHP Connected to an FXS Port
Multi-zone OHP can not be
paged at the same time as
Desksets.
Corrective Action
To page the OHP, the user must select the Overhead
Paging zone from the Deskset Paging Zones selection
screen. Selecting any other zone will not page the OHP
system, even if paging zones did include Overhead Page
prior to changing Paging System Type to multi-zone.
302
ATA OHP Troubleshooting

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