AT&T Synapse User Manual page 332

Synapse User's Guide
off hook: Indicates that you are on a phone call, have lifted the corded handset, or have pressed SPEAKER or HEADSET to answer
a call or to prepare to place a call. You are off hook from the moment that you hear a dial tone to when you hang up a call.
OHP (overhead paging) system: An amplified public address system
on hook: Indicates that no corded handset, speakerphone, Cordless Handset, or corded or Cordless Headset is active
operator: The extension that callers reach by dialing 0 (zero) when the Auto Attendant operator feature is enabled or that system
users reach at any time by dialing 0 (zero)
outside call: A phone call between a phone not a part of your Synapse system and an extension within your Synapse system
overwrite: Replace existing information
P2P (Peer-to-Peer): A telecommunication system architecture in which some resources associated with a device are directly
available to other similar system devices
page: Broadcasts your voice to all idle extensions that do not have Do Not Disturb turned on
page caching: Most web browsers store recently obtained web site data on a local hard drive. The browser then only asks for
data that has changed since the last download. Caching helps reduce the amount of traffic on the Internet.
paging zone: A set of extensions that can be paged as a group
park: A form of hold that allows held calls to be retrieved by any Deskset or Cordless Handset
Park list: The list of unretrieved parked calls
pass code: Another term for password
Personal list: A private list of names and phone numbers available to only a single extension (referred to as "Extension Directory"
on the WebUI)
POTS (Plain Old Telephone Service): Basic telephone operation. The ability to make and receive phone calls.
predial: Enter digits before going off hook to place a call
PSTN (Public Switched Telephone Network): The world's telephone network
Glossary 332