Camera Not Found; Camera Stops Working; Figure 69. Camera Not Found Dialog - Princeton Instruments ProEM+ EMCCD User Manual

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Camera Not Found

This message will be displayed if no camera is detected when you launch the WinX
application.
1. Verify that the Ethernet cable is connected to the camera and the GigE interface
2. Verify that the camera is connected to the ProEM+ power supply and that the
3. Click on the Retry button.
4. If the camera is still not found, click on the Cancel button. After the WinX
5. If the camera is connected to the

Camera Stops Working

Problems with the host computer system or software may have side effects that appear to
be hardware problems. If you are sure the problem is in the camera system hardware,
begin with these simple checks:



If the system still does not respond, contact Princeton Instruments Customer Support.
ProEM

Figure 69. Camera Not Found dialog

adapter board in the host computer.
power supply is plugged in and turned on.
application opens, launch the Camera Detection Wizard (button located on the
Hardware Setup dialog).
computer and has power, the
wizard should be able to locate it
and load it into the Camera
Detection Wizard - Detected
Hardware dialog.

If the camera is found, select
it, click on the Next button,
and continue the wizard.

If the camera is still not
detected, click on Cancel and contact Princeton Instruments Customer
Support.
Turn off all AC power.
Verify that all cables are securely fastened.
Turn the system on.
®
+ System Manual Version 1.B