Register Your Ion; Help From Etc Technical Services - ETC ION Operation Manual

Register Your Ion

Registering your Ion system with ETC ensures that you will be notified of software and library
updates, as well as any product advisories.
When you register, you will also be enrolled in "My ETC," a personalized ETC Web site that
provides a more direct path of communication between you and ETC.
Register now at http://www.etcconnect.com/product.registration.asp.

Help from ETC Technical Services

If you are having difficulties, your most convenient resources are the references given in this user
manual. To search more widely, try the ETC Web site at www.etcconnect.com. If none of these
resources is sufficient, contact ETC Technical Services directly at one of the offices identified below.
Emergency service is available from all ETC offices outside of normal business hours.
When calling for assistance, please have the following information handy:
• Console model and serial number (located on back panel)
• Dimmer manufacturer and installation type
• Other components in your system (Unison
A m e r i c a s
Electronic Theatre Controls Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
A s i a
Electronic Theatre Controls Asia, Ltd.
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
service@etcasia.com
Introduction
® , other consoles, etc.)
U n i t e d K i n g d o m
Electronic Theatre Controls Ltd.
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
service@etceurope.com
G e r m a n y
Electronic Theatre Controls GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
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