Common Network Connection Problems - Net2Phone Max 8 User Manual

Max 8 and 8 Plus User's Guide
Symptom
No initialization
response from N2P
Max 8
Unit shuts off after
operating for some
time
Console screen
display freezes
A. 2
Possible Cause
Faulty console
terminal
Faulty cabling to
terminal
Faulty N2P Max 8
Overheating
Faulty N2P Max 8
Console fault
Software error
Faulty N2P Max 8

Common network connection problems

When I attempt to connect to my Max 8 or
Max 8 Plus through a serial cable
connection, I do not see any text, or the
text that appears is distorted.
Make sure the connection settings are as
follows:
Baud rate
Parity
Character size
Corrective Action
Check/replace terminal
Check/replace cable
Contact Net2Phone
Technical Service
Center or your
Net2Phone reseller
Check ventilation
Contact Net2Phone
Technical Service
Center or your
Net2Phone reseller
Reset/replace console
Repeat power-up
procedure
Contact Net2Phone
Technical Service
Center or your
Net2Phone reseller
19200
None
8
72
Appendix A