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Table of Contents
Related Manuals for Net2Phone Max Series
Summary of Contents for Net2Phone Max Series
- Page 1 M a x S a l e s G u i d e...
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Page 2: Table Of Contents
Max 4™ Max 8™ Max 8 Plus™ Max 8/16™ Max T1/E1™ Max Series Benefits Which Version of the Max Do I Need? FXS vs. FXO Flowchart Connecting analog phones to the Max (FXS version) Connecting the Max to a PBX... -
Page 3: Introduction
Introduction Net2Phone® is recognized as the first company to bridge the Internet with the public switched telephone network (PSTN), currently routing millions of VoIP (Voice over Internet Protocol) minutes daily, transmitted by thousands of customers worldwide. Net2Phone delivers voice and enhanced services over IP networks for businesses, telecommunications companies and consumers worldwide and is now rolling out a sophisticated class of business products. -
Page 4: Max™ Product Family Comparison
Max 4, which is ideal for offices with up to 16 users.* The series features scalable solutions all the way to the Max T1/E1 that can support users on a digital PBX system. The Max series connects to the Ethernet port on a network (LAN or DSL/cable modem/ISDN with router). -
Page 5: Product Snapshots
Product Snapshots IP Phone™ Primary Customers: SOHO, satellite office or single user in a corporate environment (ease of installation allows for end user set- Network Interface: • 10BaseT interface (connects to LAN Item #: 401-7601 or DSL/cable modem/ISDN with UPC Code: 685343-07601-3 router through Ethernet port) •... -
Page 6: Max
Max 4™ Primary Customers: Small businesses, satellite offices, call centers Telephone Interface: • Features four RJ-11 ports to accepts up to four standard Item #: 404-7704 (analog) phones or fax machines UPC Code: 685343-07704-1 • Can also connect to a PBX or KPS through the analog trunk card (COIC/COIB) •... - Page 7 Max 8™ Primary Customers: Small businesses, satellite offices and call centers not necessarily concerned with adding additional users to the same unit in the future Item #: 408-7702 UPC Code: 685343-07702-7 Telephone Interface: • Features eight RJ-11 ports to accept up to eight standard (analog) phones or fax machines •...
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Page 8: Max 8 Plus
Max 8 Plus™ Primary Customers: Small businesses, satellite offices and call centers, especially those looking to integrate the unit with the analog Item #: 404-7705 connections on a PBX UPC Code: 685343-07705-8 Telephone Interface: • Features eight ports (8 FXS or 8 FXO or 4 FXS + 4 FXO) for flexibility in connecting to the analog connections on a PBX... -
Page 9: Max
Max 8/16™ Primary Customer: Businesses looking for flexible connectivity options and the ability to expand usage Telephone Interface: • Features eight ports (customizable in any combination of FXS or FXO) for flexibility in connecting to the analog connections on a PBX •... -
Page 10: Max
Max T1/E1™ Primary Customer: Corporations looking to integrate the unit with a digital PBX system Telephone Interface: • Connects to a digital PBX through the T1 or E1 card • Digital connection enables 24 (T1) or Item #: 408-7901 30 (E1) simultaneous calls UPC Code: 685343-07901-4 Network Interface:... -
Page 11: Max Series Benefits
2) Even greater savings on calls from one Net2Phone device to another Calls placed from any Max or Net2Phone IP Phone to another are billed at an extremely low per minute rate. With this in mind, corporations with overseas or satellite offices can place a Max in each office, or an IP Phone in a single-user office, to experience even greater savings. - Page 12 6) Improved call quality versus standard VoIP calling As calls are routed over Net2Phone’s private network and not just the public Internet, the quality of service is greatly improved. The Max also features G.168 echo cancellation technology, further improving...
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Page 13: Which Version Of The Max Do I Need
Which Version of the Max™ Do I Need? FXS vs. FXO Feature Can attach standard analog phones or faxes Can attach to a PBX through an analog trunk card Can attach to a PBX through an analog line card Features IVR functionality Supports inbound PSTN calling Can support a Hospitality Management System (HMS) billing... -
Page 14: Flowchart
Flowchart First, you must qualify that your customer has: 1) A network 2) At least 17 Kbps throughput per line 3) A static or DHCP Internet connection Then, you need to ask: Will you be connecting the Max to a PBX or to analog phones? Analog phones/Fax machines What type of PBX do you have? -
Page 15: Connecting Analog Phones To The Max (Fxs Version)
Connecting analog phones to the Max™ (FXS version) If your customer plans to connect analog phones or fax machines to the Max, they would need an FXS (Foreign Exchange Station) version. Standard analog phones simply connect to an FXS version of the Max with an RJ-11 cable. The diagram below shows all the connections necessary to operate an FXS version of the Max: Analog Telephone... -
Page 16: Connecting The Max To A Pbx
Connecting the Max™ to a PBX By connecting the Max to a PBX, additional features such as inbound PSTN calling and remote calling can be supported. Basically, an analog PBX would require an FXS or FXO version of the Max. The primary determinant between FXS and FXO is the type of card and available ports present on the PBX. - Page 17 For example, a Max connected to a PBX extension can be set to greet the caller with a message such as “Welcome to Net2Phone”, can require a password prior to granting access, or be set to simply provide a standard dial-tone once accessed. As mentioned above, only FXO ports provide IVR access.
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Page 18: Analog Pbxs (Max Fxo Solution)
Analog PBXs (Max™ FXO solution) If your customer has an analog PBX with an available analog line card (SLIC/SLIB), the optimal Max solution is an FXO (Foreign Exchange Operator) version. To connect an FXO version of the Max to an analog PBX, simply use RJ-11 cables to connect the analog line card to the FXO ports on the Max. -
Page 19: Analog Pbxs (Max Fxs Solution)
Analog PBXs (Max™ FXS solution) If your customer has an analog PBX with an available analog trunk card (ATC, COIC/COIB), an FXS (Foreign Exchange Station) version of the Max can be used. To connect an FXS version of the Max to an analog PBX, simply use RJ-11 cables to connect the analog line card to the FXS ports on the Max. -
Page 20: Digital Pbxs (Max T1/E1 Solution)
T-1/E-1 interface. If this is the use only Router case, it is possible to connect a Max FXO or FXS version to the Uplink Power Internet digital PBX, depending on whether there is an available analog trunk card or analog line card. Net2Phone Network... -
Page 21: Application Diagrams
The following diagram shows how branch office communications can be established through the Max to cut costs dramatically. Calls from one Max to another are billed at the same low per minute rate, no matter where in the world they are being made. London Net2Phone Max Net2Phone Max San Francisco Net2Phone... -
Page 22: Hotel/Motel Or Internet Café Application
Hotel/Motel or Internet Café Application The following diagram shows how a Max unit can be integrated into a hotel/motel or Internet Café environment with a PBX system to take advantage of an existing billing system. Analog PBX/KTS CO line PSTN N2P Network Router SMDR/CDR... -
Page 23: Reference
Reference FAQs 1) What is the FXS functionality of the Max? FXS stands for “Foreign Exchange Station”. Very basically, you can plug standard analog phones into a Max FXS unit. The FXS version of the Max does not support inbound PSTN calling, but you can receive calls (via *72) from other Max units. - Page 24 7) Can I call from one Max or IP Phone to another? Yes. You can place calls from any one of the Max units to another. You can also call from the IP Phone to a Max and vice versa. 8) How do I call from one Max to another? To call from one Max unit to another, dial “*72”...
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Page 25: Technical Specifications
Technical Specifications IP Phone™ LAN Interface 10BaseT, RJ-45 TCP/IP Communications Protocol DHCP client or static IP addressing Voice Compression G.723.1 12V AC Power Supply 1000 mA Operation Temperature 5 ~ 40° C Operation Humidity 5 ~ 95% Graphical Display 3” x 2” LCD Physical Size (L x W x H) 8.5”... - Page 26 One alarm indicator for system malfunction LED indicators One active status indicator for each analog voice port One LAN link indicator One LAN data receive indicator VoIP protocol Net2Phone propriety protocol G.711 Voice Processing Capabilities G.723.1 {compression/decompression} Echo Cancellation (G.168)
- Page 27 LAN link indicator; one LAN data receive indicator one serial port transmit indicator; one serial port receive indicator one voice transmit indicator; one voice receive indicator VoIP protocol Net2Phone propriety protocol G.711 Voice Processing Capabilities G.723.1 {compression/decompression} Echo Cancellation(G.168)
- Page 28 LED indicators one LAN data receive indicator one serial port transmit indicator one serial port receive indicator one voice transmit indicator one voice receive indicator VoIP protocol Net2Phone proprietary protocol G.711 Voice processing capabilities G.723.1 {compression/decompression} Echo Cancellation(G.168) {QoS related capabilities}...
- Page 29 LED indicators one active status indicator for each digital voice port one LAN data transmit indicator one LAN data receive indicator Net2Phone propriety protocol VOIP protocol G.711 G.729.a Voice Processing Capabilities G.723.1 {compression/decompression} Echo Cancellation(G.168)
- Page 30 LED indicators one LAN data receive indicator one serial port transmit indicator one serial port receive indicator one voice transmit indicator one voice receive indicator VoIP protocol Net2Phone proprietary protocol G.711 Voice processing capabilities G.723.1 {compression/decompression} Echo Cancellation(G.168) {QoS related capabilities}...
- Page 31 Serial port receive Voice transmit RXHW Voice receive TXHW...
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Page 32: Max Bandwidth Requirements
Max™ Bandwidth Requirements Types of Broadband Services and Maximum Number of Number of Number of Number of Number of Connection Speeds possible total simultaneous simultaneous simultaneous simultaneous simultaneous number of IP calls using IP calls using IP calls using IP calls using IP calls using simultaneous Max 4... -
Page 33: Voip Overview
VoIP Overview Overview Traditionally, phone calls have been made over a dedicated voice network. These calls are circuit switched in that when a call is placed, a dedicated circuit is opened to transmit voice. On the other hand, a data network is one that is packet switched. -
Page 34: Glossary
Glossary Number(s) 10BaseT 10BaseT is a LAN transmission specification. The cable utilized with 10BaseT is an unshielded twisted pair, similar to a telephone wire, and the transmission speed is 10 Mbps. 100BaseT 100BaseT is a LAN transmission specification. Sometimes referred to as “Fast Ethernet”, 100BaseT has a transmission speed of 100 Mbps and utilizes three different cabling variations. - Page 35 CO/CO Line/Trunk Line CO stands for Central Office, typically the location where the phone company stores their telco equipment. CO lines are physically run from this location to a business or home. A CO line is a line with a phone number (i.e. 973-412-4444) that carries calls into and out of a residence or business.
- Page 36 FXO Interface FXO stands for “Foreign Exchange Operator”. With regards to the Max series, FXO enables you to connect the Max to a PBX through an analog line card (SLIC/SLIB). With an FXO Max unit, inbound PSTN calls and remote calling are supported.
- Page 37 Internet The Internet is the global public computer network, comprised of millions of computers throughout hundreds of countries. Within the Internet, smaller ISPs connect to regional ISPs that tie into major backbones across the world. Internet Telephony Internet Telephony, sometimes referred to as IP Telephony, is the two-way transmission of audio over a packet-switched (TCP/IP) network.
- Page 38 Key System A key system is a telephone system that, for our purposes, is similar to a PBX in most respects. One of the major differences, however, is that each extension on the system has buttons to directly reach an outside line. Users on a key system do not have to dial a special number, such as “9”, to reach an outside line.
- Page 39 PSTN (Public Switched Telephone Network) The PSTN is the worldwide telephone network. QoS (Quality of Service) QoS is used to describe the level of service of a data communications system. As related to VoIP or IP Telephony, a QoS level is normally compared to POTS quality.
- Page 40 T-1 is the North American standard digital interface for high capacity transmission of telephony and data communications. T-1 transmits at 1.544 Mbps and features twenty-four voice channels. TCP (Transmission Control Protocol) Part of the TCP/IP networking protocol, TCP is a transport protocol that verifies correct data delivery between two systems. TCP detects errors, or lost data, and triggers retransmission until the destination receives the correct data.
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Page 41: Contacts
• For the latest information on our products, please visit us at www.net2phone.com/max • For pre-sales support, please email us at maxinfo@net2phone.com • If you are interested in becoming a Net2Phone reseller, please email us at maxreseller@net2phone.com or visit www.net2phone.com/max... - Page 42 Newark, New Jersey 07102 © 2001 Net2Phone, Inc. All rights reserved. No part of this document may be reproduced of copied without the prior written notice of Net2Phone, Inc. Net2Pone, IP Phone and Max are trademarks of Net2Phone, Inc. Item #PN1101-1...