Ricoh B867 Manual
Ricoh B867 Manual

Ricoh B867 Manual

Printer/scanner unit
Table of Contents

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PRINTER/SCANNER UNIT
B867

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Summary of Contents for Ricoh B867

  • Page 1 PRINTER/SCANNER UNIT B867...
  • Page 3: Table Of Contents

    PRINTER/SCANNER UNIT B867 TABLE OF CONTENTS 1. INSTALLATION ................1 1.1 CONTROLLER BOX AND PRINTER/SCANNER ..........1 1.1.1 ACCESSORY CHECK................1 1.1.2 INSTALLING EXPANSION COMPONENT...........2 1.1.3 INSTALLING PANELS AND KEYS............5 1.1.4 SETTINGS....................6 1.2 CONTROLLER OPTIONS ................8 1.2.1 OVERVIEW ..................8 1.2.2 POSTSCRIPT3 INSTALLATION ............9 1.2.3 JAVA VM OPTION INSTALLATION .............9...
  • Page 4 5.3.1 IMAGE PROCESSING FOR SCANNER MODE.......133 5.4 NETWORK INTERFACE ................134 5.4.1 LED INDICATORS................134 5.5 IEEE 802.11B (WIRELESS LAN)...............135 5.5.1 SPECIFICATIONS ................135 5.5.2 TRANSMISSION MODES ..............136 5.5.3 SECURITY FEATURES..............137 5.5.4 WIRELESS LAN TROUBLESHOOTING NOTES ......137 5.6 BLUETOOTH .....................140 5.6.1 SPECIFICATIONS ................140 5.6.2 BLUETOOTH PROFILES ..............140 B867...
  • Page 5 5.7.3 USB CONNECTORS ................143 5.7.4 PIN ASSIGNMENT ................143 6. SPECIFICATIONS ................ 145 6.1 GENERAL SPECIFICATIONS ..............145 6.1.1 PRINTER ..................145 6.1.2 SCANNER ..................146 6.2 SOFTWARE ACCESSORIES..............147 6.2.1 PRINTER ..................147 6.2.2 SCANNER ..................148 6.3 MACHINE CONFIGURATION ..............149 6.3.1 SYSTEM COMPONENTS ..............149 B867...
  • Page 7: Read This First

    Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the copier and peripherals, make sure that the power cord is unplugged. The wall outlet should be near the copier and easily accessible. Note that some components of the copier and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 8: Symbols And Abbreviations

    optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required.
  • Page 9 Cautions, Notes, etc. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries. Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine.
  • Page 11: Installation

    Operation panel Expansion decal Controller Box Screw M3 x 8 Tapping screw M3 x 6 Ground cable Clamp Installation procedure Dummy cover–fax Dummy key top Printer/Scanner key panel Printer Scanner SD card RAM DIMM Ferrite core Operating instructions FCC label B867...
  • Page 12: Installing Expansion Component

    1.1.2 INSTALLING EXPANSION COMPONENT Unplug the machine power cord before starting the following procedure. Step 1–Controller Box Remove the rear cover [A] ( x 6). Remove the slot cover [B] ( x 1). Remove one screw [C] from the BICU. B867...
  • Page 13 Remove the FCU cover [J] ( x 3). Step 2–Printer/Scanner Remove the controller-box cover [A] ( x 7). Install the RAM DIMM [B]. Remove the SD-card cover [C] ( x 1). Install the SD card [D] in the lowest slot. Install the SD-card cover. B867...
  • Page 14 Release the clamps [I], and then bind the harness [J] with the clamp [K]. Attach the clamp [K] to the controller box. 10. If you do not install the FCU, reinstall the FCU bracket (which has been removed in Step 1 Item 7), to the controller box. B867...
  • Page 15: Installing Panels And Keys

    Install the rear cover. 1.1.3 INSTALLING PANELS AND KEYS Step 5–Panel Remove the front upper left cover [A] ( x 3). Install the optional operational panel [B] ( x 1,  x 4 [including the three screws removed in step 1]). B867...
  • Page 16: Settings

    13. Select SP5-870-001 and execute writing certification for @Remote. 14. Select SP5-302-002 and specify the time zone. 15. Select SP5-307-001, 003, and 004 and specify the daylight-saving time settings. 16. Exit the SP mode. 17. Turn the main switch off and on. 18. Start the UP mode. B867...
  • Page 17 Controller Box and Printer/Scanner 19. Specifies the date and time with "Set Date" or "Set Time" (User Tool" > "System Settings" > "Set Date" or "Set Time"). B867...
  • Page 18: Controller Options

    (Wireless LAN), Bluetooth or Embedded RCG-M). Slot [B] do not use. SD Card Slot Slot [1] is used for optional printer/scanner application only. Slot [2] is used for PostScript3. Slot [3] is used for the Java VM Option or service use. B867...
  • Page 19: Postscript3 Installation

    Print out the configuration page (User Tools/ Counter > Printer Features > List/ Test Print), and then check that this device is detected. Attach the "Adobe PostScript3" decal to the front cover of the machine. ⇒ 1.2.3 JAVA VM OPTION INSTALLATION Installation Procedure B867...
  • Page 20: Wireless Lan (Ieee 802.11B) Installation

    For third vendor Java-based SDK applications, you can remove the SD card after installation. For the installation procedure, see the vendor’s installation manual. 1.2.4 WIRELESS LAN (IEEE 802.11B) INSTALLATION Component Check Description Q’ty Wireless Adapter Wireless LAN Card LAN Card Cover Caution Sheet Label B867...
  • Page 21 The following SP commands can be set for IEEE 802.11b SP No. Name Function 5840 004 SSID Used to confirm the current SSID setting. Sets the maximum range of the channel settings for 5840 006 Channel MAX the country. B867...
  • Page 22: Ieee 1284 Installation

    Used to display the maximum length of the string that 5840 020 WEP Mode can be used for the WEP Key entry. 1.2.5 IEEE 1284 INSTALLATION Component Check Description Q’ty IEEE1284 Interface Ass’y UL Sheet Caution Sheet Installation Procedure B867...
  • Page 23: Bluetooth Installation

    Print out the configuration page (User Tools/Counter > Printer Features > List/Test Print), and then check that this device is detected. 1.2.6 BLUETOOTH INSTALLATION Component Check Description Q’ty Wireless Adapter Bluetooth Card Bluetooth Card Adapter Bluetooth Card Cover UL/FCC Sheet Caution Sheet Installation Procedure B867...
  • Page 24: Usb Host Installation

    Print out the configuration page (User Tools/ Counter > Printer Features > List/ Test Print), and then check that this device is detected. 1.2.7 USB HOST INSTALLATION Component Check Description Q’ty USB Host Interface Ass’y USB Cable Ferrite Core Clamp UL Sheet B867...
  • Page 25: Remote Communication Gate Installation

    Test Print), and then check that this device is detected. Exit the User Tools mode. 1.2.8 REMOTE COMMUNICATION GATE INSTALLATION This option requires the printer/scanner application and DIMM 256 MB. Component Check Description Q’ty Remote Comm. Gate Interface Ass’y Cover Screw B867...
  • Page 26: Installation Procedure

    Confirm the following SP settings before starting installation flow. SP5-985-001 ("On Board NIC" is set to "0: OFF".) SP5-816-150 (To Select the country) SP5-816-154 (To set an outside connection telephone number) SP5-816-161 (To set a telephone number) Follow the Installation flow as shown below with SP mode. B867...
  • Page 27 Controller Options B867...
  • Page 28: Replacement And Adjustment

    Before replacing the controller board, be sure to print out SMC or save the NVRAM data. Saving from the Controller NVRAM to an SD card ( "NVRAM Data Upload/Download [SP5-824/825]" in the chapter "Service Tables" of the this manual) B867...
  • Page 29 Remove the SD-card cover [C] ( x 1), and then remove all SD cards in the SD slots. Remove the controller-box cover [E] ( x 7). Remove the RAM DIMM [F] if it has been installed. Remove the two I/F covers [G] (or I/F options if they have been installed). B867...
  • Page 30 Remove the controller board with the rails [H] ( x 5). Release the hooks [I], and then pull out the rails [J]. Controller board When replacing the controller board, remove the NVRAMs from the board. Install the NVRAMs to the new board. B867...
  • Page 31 Reassemble the machine. Copy the old NVRAM data to the new NVRAM with SP5-825 or input the SMC data in the machine. (For details, refer to the "NVRAM Data Upload/Download [SP5-824/825]" in the chapter "Service Tables" of the this manual) B867...
  • Page 32: Troubleshooting

    If the problem concerns a motor lock, first check the mechanical load before replacing motors or sensors. Do not try to use the operation panel during an automatic reboot. If the Remote Service System is used, the SC code is sent immediately to the Service Center B867...
  • Page 33: Gw Sc Code Descriptions

    A backup RAM error is reported controller from the accounting device. Defective battery in the accounting device MF accounting device error 4 Defective accounting device A battery voltage error is reported controller from the accounting device. Defective battery in the accounting device B867...
  • Page 34 Dial up fails due to the incorrect Check and set the correct AT modem setting. command (SP5819-160). Communication line error The supplied voltage is not -005 sufficient due to the defective Consult with the user's local communication line or defective telephone company. connection. B867...
  • Page 35 Defective BICU Just after the main power is turned Defective controller board on, the engine does not respond. Controller-to-operation panel communication error at startup After powering on the machine, Controller stalled communication between the Controller board installed B867...
  • Page 36 (due to a bus hold or endless Replace the controller board. loop). Kernel stop Process error Defective RAM DIMM Defective SD card in slot 1 [0696e] (lowest slot) System completely down Defective controller Software error Check and/or replace the RAM B867...
  • Page 37 Cache error [4361] Defective CPU Cache error in the CPU Replace the controller board. The others Defective memory [----] Defective flash memory Error in OS Defective CPU Replace the controller board. Self-Diagnostic Error: CPU [0001-0015] [000A-000D]: Detailed error code B867...
  • Page 38 Timer cut-in does not operate Defective CPU devices even though it is set. Replace the controller board. [0612]: Detailed error code Defective ASIC Defective devices in which ASIC Cut-in in ASIC occurs. detects cut-in. Replace the controller board. [06FF]: Detailed error code B867...
  • Page 39 Replace the CPU. Self-Diagnostic Error: ASIC ASIC error [0B00] The write-&-verify check error Defective controller board has occurred in the ASIC. Replace the controller. ASIC not detected [0B06] The ASIC of the I/O is not ASIC (controller board detected. defective) B867...
  • Page 40 Same as SC823-[6101] cannot be correctly recognized. PHY IC loop-back error An error occurred during the [6105] loop-back test for the PHY IC on Same as SC823-[6101] the controller. Self-diagnostic Error: NVRAM The controller cannot recognize NVRAM damaged or abnormal B867...
  • Page 41 Defective controller standard RAM (SDRAM DIMM). Replace the SDRAM DIMM. Replace the controller. Resident memory error Defective RAM DIMM The SPD values in all RAM [0202] Defective SPD ROM on RAM DIMM are incorrect or DIMM unreadable. Defective 12C bus B867...
  • Page 42 The result of checking the installed [0402] composition data of the RAM in Defective RAM DIMM Slot 1 on the controller is Replace the RAM DIMM. incorrect. Replace the controller board. Self-diagnostic Error: Clock Generator A verify error occurred when Defective clock generator B867...
  • Page 43 Some illegal data is found in the Defective wireless card card. Wireless card connection board error An error is detected in the Defective wireless card wireless LAN card or bluetooth connection board card connection board. USB I/F Error USB interface error is detected. Defective controller B867...
  • Page 44 An error is detected while the all The logical format for HDD fails. data of the HDD or NVRAM are Turn the main switch off/on and formatted logically by the Data try the operation again. Overwrite Security Unit (B735). File Format Converter (MLB) error B867...
  • Page 45 NVRAM. This Internal parameter incorrect information can be checked by Insufficient working memory using SP7-403. See the data and the situation in which this SC occurs. Then report the data and conditions to your technical control center. Software continuity error B867...
  • Page 46 (RAM, DIMM, board) the application does not start is not installed. within 60 s. (No applications start Check the setting of or end normally.) SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". B867...
  • Page 47: Service Tables

    4. Enter the Service Mode. Select “Printer SP” to enter printer SP mode. Printer SP Scanner SP Select “Scanner SP” to enter scanner SP mode. Exiting the Service Mode Press the cancel key to exit from the service mode. B867...
  • Page 48: Sp Mode Tables

    0 = None, 1 = Text 1, 2 = Text 2, 3= Photo 1, 4 = Photo 2 [Scanner Gamma] 4922* Selects “text” or “photo” as the priority output mode. This setting is applied to all image processing modes of SP4-921. B867...
  • Page 49 2 to 5: Removal applied at the level specified here. The higher the setting (level), the less clear the image will become (more texture removal). This setting is only applied to the originals in SP4-921. 001 Copy [0 to 6 / 0 / 1/step] 002 Fax 003 Scanner 4927* [Line Width Correction] B867...
  • Page 50 Inverts white and black. This setting is only applied to the originals in SP4-921. 001 Copy 002 Fax [Sharpness-Edge] [–2 to 2 / 0 / 1/step] 4930* Adjust the clarity. This setting is only applied to the originals in SP4-921. 001 Copy 002 Fax 003 Scanner B867...
  • Page 51: Sp5-Xxx (Mode)

    Selects whether mm or inches are used in the display. After selecting the number, you must turn the main power switch off and on. Europe/Asia model: [0: mm / 1: inch] American model: [0: mm / 1: inch] 5045 [Display-Counter] B867...
  • Page 52 [0 = No / 1 = Yes / 2 = No Unclear] Selects whether the machine counts twice for each sheet of A3/11"x 17". If this is set to “Yes”, the total (mechanical) counter and the current user counter will B867...
  • Page 53 002 Optional Counter Type 2 1: Expansion device 1 2: Expansion device 2 3: Expansion device 3 [0: Not installed/ 1: Installed (scanning 5114 [MF Key Card Ext.] accounting)] 001 Japan use 5118 [Disable Copying] [0: Not disabled/ 1: Disabled] B867...
  • Page 54 Enables or disables the automatic print out without an accounting device. This 5167 SP is used when the receiving fax is accounted by an external accounting device. [ 0 or 1 / 0 / – ] Fax Printing Counter 0: Automatic printing 1: No automatic printing B867...
  • Page 55 [-1440 to 1440 / Area / 1 min./step ] 5307 [Summer Time] [ 0 or 1 / NA, EU, ASIA / 1 /step] 0: Disabled ON/OFF 1: Enabled NA and EUR: 1, ASIA: 0 Enables or disables the summer time mode. B867...
  • Page 56 The digits are counted from the left. Make sure that SP5-307-1 is set to "1". [Access Control] 5401 When installing the SDK application, SAS (VAS) adjusts the following settings. DFU 006 C SSP: These SPs are not disclosed due to the security B867...
  • Page 57 Certification [ 0 to 255 / 0 / 1 /step] DFU Method 5404 [User Code Clear] Clears the counts for the user codes assigned by the key operator to restrict the use of the machine. Press [Execute] to clear. B867...
  • Page 58 [0 to 255 / 15 / 100 copies per step] 5507 [Supply Alarm] 001 Paper Size 0: Off, 1: On, 003 Toner 0: Off, 1: On, 128 Interval :Others [250 to 10000 / 1000 / 1 /step] 132 Interval :A3 B867...
  • Page 59 SP5508 004 is set to 1. Door Open: Time [ 03 to 30 / 10 / 1 minute/step] 013* Sets the length of time the door remains open before the machine initiates a call. B867...
  • Page 60 [0 or 1 / 1 / -] 004 User Call 0: Off, 1: On 006 Communication Test 007 Machine Information 008 Alarm Notice 010 Supply Automatic Order [0 or 1 / 0 / -] 0: Off,1: On Supply Management Report B867...
  • Page 61 Clears the copy application settings. Clears the fax application settings. Printer Clears the printer application settings. Scanner Clears the scanner application settings. GWWS Delete the netfile application management files and thumbnails, and initializes the job login ID. 011 NCS B867...
  • Page 62 Initializes the CCS (Certification and Charge-control Service) settings. SRM Memory Clr Initializes the SRM (System Resource Manager) settings. Initializes the LCS (Log Count Service) settings. 5811* [Machine Serial] Machine Serial Number 001 Set "Serial Number Input") 5812 [Service TEL] 001 Telephone B867...
  • Page 63 0: Disabled, 1: Enabled Uses or does not use the RCG certification by SSL when calling the RCG. 007 SSL Disable [0 or 1 / 0 / 1 /step] 0: Uses the RCG certification 1: Does no use the RCG certification B867...
  • Page 64 1: RCG device registered 2: Device registered Connect Mode (N/M) 023 This SP displays and selects the embedded RCG connection method. 0: Internet connection 1: Dial-up connection NotiTime ExpTime DFU Proximity of the expiration of the certification. 062 HTTP Proxy Use B867...
  • Page 65 This name is customer information and is not printed in the SMC report. HTTP Proxy Aut Pass This SP sets the HTTP proxy authentication password. The length of the password is limited to 31 characters. Any character beyond the 31st character is ignored. B867...
  • Page 66 The certification has been stored, and the GW URL is being notified of the successful completion of this event. The storing of the certification has failed, and the GW URL is being notified of the failure of this event. B867...
  • Page 67 Firm Updating Displays the status of the firmware update. Firm Up Usr Conf This SP setting determines if the operator can confirm the previous version of the firmware before the firmware update execution. If the option to confirm the B867...
  • Page 68 Displays the common name of the issuer of the @Remote certification. CN = the following 30 bytes. Asterisks (*) indicate that no DESS exists. CERT: St ExpTime Displays the start time of the period for which the current @Remote certification is enabled. 094 CERT: End ExpTime B867...
  • Page 69 1: In progress (no result yet). Please wait. 2: Line abnormal 3: Cannot detect dial tone automatically 4: Line is disconnected 5: Insufficient electrical power supply 6: Line classification not supported 7: Error because fax transmission in progress – ioctl() occurred. B867...
  • Page 70 SSP: Sets the length of the timeout for the embedded RCG-M connection to its access point. The timeout is the time from when the modem sends the ATD to when it receives the result code. [1 to 65536 / 60 / 1 /step] 156 Dial Up User B867...
  • Page 71 This is the number of the dial-up access point for embedded RCG-M. If no setting is done for this SP code, then a preset value (determined by the country selected) is used. Default: 0 Allowed: Up to 16 alphanumeric characters 164 Comm Line B867...
  • Page 72 RCG-M transmission has completed. 1: Enable. When embedded RCG-M shares a line with a fax unit, setting the fax unit off-hook will interrupt a embedded RCG-M transmission in progress B867...
  • Page 73 Displays a number that indicates the result of the inquiry executed with SP5816-203. 0: Succeeded 1: Inquiry number error 2: Registration in progress 3: Proxy error (proxy enabled) 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error B867...
  • Page 74 Displays a number that describes the error code that was issued when either SP5816 204 or SP5816 207 was executed. Cause Code Meaning -11001 Chat parameter error Illegal Modem -11002 Chat execution error Parameter -11003 Unexpected error Operation Error, Inquiry, registration attempted without acquiring -12002 Incorrect Setting device status. B867...
  • Page 75 Releases a machine from its embedded RCG setup. Print Com Log Prints the communication log. 5821 [NRS Address] Sets the PI device code. After you change this 001 CSS-PI Device setting, you must turn the machine off and on. B867...
  • Page 76 Treatment of the job when a spooled job exists at Job Spooling Clear: Start power on. Time 0: ON (Data is cleared) 1: OFF (Automatically printed) Validates or invalidates the job spooling function 069 Job Spooling (Protocol) for each protocol. 0: Validates B867...
  • Page 77 (802.11b) in the format: Active IPv6 Status "Status Address" + "Prefix Length" Address 3 The IPv6 address consists of a total of 128 bits Active IPv6 Status configured in 8 blocks of 16 bits each. Address 4 Active IPv6 Status Address 5 B867...
  • Page 78 The default settings are set for the minimum end of the range for each area. Adjust the lower 4 bits to set the minimum number of channels. DFU Do not change the setting. WEP Key Select [00 to 11 / 00 / 1 binary] B867...
  • Page 79 Default: Bit SW 1000 0000 Machine management related Output related (printing, delivery) Repository related Debug log output Setting 2 Groups Not used Default: Bit SW 0000 0000 Log time stamp setting 0: Date/Hour/Minute/Second 1: Minute/Second/Msecond 5844 [USB] 001 Transfer Rate B867...
  • Page 80 Sets the speed for USB data transmission. [Full Speed] [Auto Change] Vendor ID 002 Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU Device Release No.
  • Page 81 Bit3 = 1 Fax RX delivery function exists device. Bit2 = 1 Sender password function exists Bit1 = 1 Function to link MK-1 user and Sender exists Bit0 = 1 Sender specification required (if set to 1, Bit6 is set to “0”) B867...
  • Page 82 Specifies the scheme of the capture server. CapSvr Port Num Specifies the port number of the capture server. CapSrv URL Path Specifies the URL path of the s capture server. Rapid-fire Send [ 0 or 1 / 1 / - ] B867...
  • Page 83 Sets the number of retry attempts when the delivery server fails to acquire the delivery server address book. Delivery Server Maximum [200 to 999 / 200 / 1/step] Entries Sets the maximum number account entries of the delivery server user information managed by UCS. B867...
  • Page 84 SD card. Clear Backup Info 053 Deletes the address book data from the SD card in the service slot. Deletes only the files that were uploaded from this machine. This feature does not work if the card is write-protected. B867...
  • Page 85 Compl Opt3 064 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to numbers and defines the length of the password. B867...
  • Page 86 004 ac: UD (only Lower 4 bits) Switches access control on and off. 0000: No access control 007 ac: Log Fax (Lower 4 bits) 0001: Denies access to DeskTop Binder. 009 ac: Job Ctrl (Lower 4 bits) ac: Device Management (Lower 4 bits) B867...
  • Page 87 Determines whether the installation date is printed on the printout for the total counter. 002 Print [0 or 1/ 1 / 1/step] 0: No Print, 1: Print Total Displays the total counter when the installation date is Counter registered to the machine. 5851 [Bluetooth] B867...
  • Page 88 A unique file name is generated to avoid overwriting existing file names on the SD card. Up to 4MB can be copied to the SD card. 4 MB segments can be copied one by one to the SD card. B867...
  • Page 89 [0 or 1 / 0 / 1/ step] 0: OFF, 1: ON 5859 [Debug Log Save Key] 001 Key 1 These SPs allow you to set up to 10 keys for log files for functions that use common memory on 002 Key 2 B867...
  • Page 90 0: No. "From" item not switched. 1: Yes. "From" item switched. SMTP Auth. Direct Setting [0 or 1 / 0 / – ] Selects the authentication method for SMPT. Bit switch: Bit 0: LOGIN Bit 1: PLAIN Bit 2: CRAM MD5 B867...
  • Page 91 Specifies the RAM storage size for PDL. 5870 [Common Key Info Writing] Writes to flash ROM the common proof for 001 Writing validating the device for @Remote specifications. Formats the common proof area of the flash 003 Initialize ROM. FA 5873 [SD Card Appli Move] B867...
  • Page 92 [0 or 1 / 0 / -] 0: Manual reboot, 1: Automatic reboot 5878 [Option Setup] Enables the Data Overwrite Security unit. 001 Option Setup Press "EXECUTE" on the operation panel. Then turn the machine off and on. 5881 [Delete Fixed Sent] B867...
  • Page 93 The NIC and USB support features are built into the GW controller. Use this 5985 SP to enable and disable these features. In order to use the NIC and USB functions built into the controller board, these SP codes must be set to "1". B867...
  • Page 94 002 SP (Mode Data List) 003 User Program Data 004 Logging Data 005 Diagnostic Report 006 Non-Default (Prints only SPs set to values other than defaults.) 007 NIB Summary 021 Copier User Program 022 Scanner SP 023 Scanner User Program B867...
  • Page 95: Sp7-Xxx (Data Log)

    010 Latest 9 7502* [Counter–Paper Jam] [0 to 9999 / 0 / 1/step] 7502 1 Displays the total number of paper jams. 7503* [Counter–Orgn Jam] [0 to 9999 / 0 / 1/step] 7503 1 Displays the total number of original jams, B867...
  • Page 96 7506 44 HLT LEF 7506 132 A3 SEF 7506 133 A4 SEF 7506 134 A5 SEF 7506 141 B4 SEF 7506 142 B5 SEF 7506 160 DLT SEF 7506 164 LG SEF 7506 166 LT SEF 7506 172 HLT SEF B867...
  • Page 97 Displays the original jam history of the transfer unit in groups of 10, starting 7508* with the most recent 10 jams. Display contents are as follows: CODE is the SP7-505-*** number. SIZE is the paper size code in hex. (See “Paper Size Hex Codes” below.) B867...
  • Page 98 Displays the PM counter for each PM part. 7803 1 Paper [0 to 99999999 / 0 / 1/step] [PM Count. Reset] 7804 Clears the PM counter for each PM part. 7804 1 Paper This clears the counter of SP7803-1. B867...
  • Page 99 Displays the SC codes and the number of their occurrences. Each number is 7832 1 in the range of 0 to 9999. [Resident Memory] 7836 Displays the contents of the memory on the controller board. [Assert Info] 7901 Records the location where a problem is detected in the program. The data B867...
  • Page 100: Sp8-Xxx (History)

    The Group 8 SP codes are limited to 17 characters, forced by the necessity of displaying them on the small LCDs of printers and faxes that also use these SPs. Read over the list of B867...
  • Page 101 Dev Counter Development Count, no. of pages developed. Dup, Duplex Duplex, printing on both sides Emul Emulation Full Color Post-print processing, i.e. finishing (punching, stapling, etc.) Full Bleed No Margins B867...
  • Page 102 Personal Computer Pages. A page is the total scanned surface of the original. Duplex pages count as two pages, and A3 simplex count as two pages if the A3/DLT counter SP is switched ON. B867...
  • Page 103 SMC report printed with SP5990. All of the Group 8 counters are recorded in the SMC report. Server TonEnd Toner End TonSave Toner Save TXJob Send, Transmission Yellow, Magenta, Cyan YMCK Yellow, Magenta, Cyan, Black All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear. B867...
  • Page 104 F:LSize Scan PGS [0 to 9999999 / 0 / 1] 8 203 These SPs count the number of large pages scanned by original type for Fax jobs. 8 205 S:LSize Scan PGS [0 to 9999999 / 0 / 1] B867...
  • Page 105 If a jam occurs during the job, recovery processing is not counted to avoid double counting. Also, the pages are not counted if the jam occurs before the first sheet is output. 8 281 T:Scan PGS/TWAIN These SPs count the number of pages B867...
  • Page 106 [0 to 9999999 / 0 / 1] These SPs count by size the total number of pages scanned by the Scan 8 305 application. Use these totals to compare original page size (scanning) and output page size [SP 8-445]. -001 A3 B867...
  • Page 107 These counters are used primarily to calculate charges on use of the machine, so the following pages are not counted as printed pages: Blank pages in a duplex printing job. Blank pages inserted as document covers, chapter title sheets, and slip sheets. B867...
  • Page 108 These SPs count by binding and combining, and n-Up settings the number of pages processed for printing by the fax application. P:PrtPGS/Dup Comb [0 to 9999999 / 0 / 1] 8 424 These SPs count by binding and combining, and n-Up settings the number B867...
  • Page 109 ISO standards for the reduction of paper consumption. Pages that are only partially printed with the n-Up functions are counted as 1 page. Here is a summary of how the counters work for Booklet and Magazine modes: B867...
  • Page 110 P:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] 8 444 These SPs count by print paper size the number of pages printed by the printer application. 8 445 S:PrtPGS/Ppr Size [0 to 9999999 / 0 / 1] B867...
  • Page 111 These counters do not distinguish between LEF and SEF. PrtPGS/Ppr Tray [0 to 9999999 / 0 / 1] 8 451 These SPs count the number of sheets fed from each paper feed station. 001 Bypass Bypass Tray 002 Tray 1 Copier 003 Tray 2 Copier B867...
  • Page 112 These SPs count by paper type the number pages printed by the fax application. P:PrtPGS/Ppr Type [0 to 9999999 / 0 / 1] 8 464 These SPs count by paper type the number pages printed by the printer application. 001 Normal B867...
  • Page 113 These SPs count by finishing mode the total number of pages printed by the Print application. S:PrtPGS/FIN [0 to 9999999 / 0 / 1] 8 525 These SPs count by finishing mode the total number of pages printed by the Scanner application. B867...
  • Page 114 8 591 2 Duplex These totals are for Other (O:) applications only. 8 601 Cvg Counter [0 to 9999999 / 0 / 1] 8 601 1 Cvg: BW % Displays the total coverage of each mode. B867...
  • Page 115 [0 to 9999999 / 0 / 1] 8 643 This SP counts by color mode the number of pages sent by Fax as fax images using I-Fax. 001 B/W If a document has color and black-and-white pages mixed, the pages are counted B867...
  • Page 116 100 destinations, for a total of 20.). T:Deliv PGS/Svr [0 to 9999999 / 0 / 1] 8 661 These SPs count by color mode the total number of pages sent to a Scan Router server by both Scan and LS applications. B867...
  • Page 117 When several documents are sent by a Fax broadcast, the F: count is done for the number of pages sent to each destination. 8 681 T:PCFAX TXPGS These SPs count the number of pages sent by PC Fax. These SPs are provided for the Fax F:PCFAX TXPGS 8 683 B867...
  • Page 118 [0 to 9999999 / 0 / 1] S:Scan PGS/Comp [0 to 9999999 / 0 / 1] 8 715 These SPs count the number of pages sent by each compression mode. -001 JPEG/JPEG2000 TIFF M/S -002 (Multi/Single) 003 PDF -004 Other B867...
  • Page 119 0% to 10%. 8 851 11 0-2%:Bk 8 851 21 3-4%: Bk 8 851 31 5-7%: Bk 8 851 41 8-10%: Bk 8 861 Cvr Cnt: 11-20% *BCU [0 to 9999999 / 0 / 1] B867...
  • Page 120 Page/Toner Prev2 *BCU [0 to 9999999 / 0 / 1] This SP displays the number of sheets output by the scan application with 8 911 the unit replaced before the previously replaced unit (two steps back from the current unit). B867...
  • Page 121 8 941 6 SC Total down time due to SC errors. 8 941 7 PrtJam Total down time due to paper jams during printing. Total down time due to original jams during 8 941 8 OrgJam scanning. B867...
  • Page 122 8 999 10 FaxP: BW 8 999 12 A3/DLT 8 999 13 Duplex 8 999 15 Cvr: BW % 8 999 17 Cvr: BW Pages 8 999 102 SendTtl: BW 8 999 103 FaxSend 8 999 105 FaxSend: BW B867...
  • Page 123: Printer Service Mode

    5801 Memory All Clear their defaults values. section "Memory Clear" in this chapter for details. Selects the brand name and the production name for 5907 Plug & Play Windows Plug & Play. This information is stored in B867...
  • Page 124 Printer Service Mode NVRAM. Detailed Display of 7832 Displays the controller self-diagnostic result. Self-Diagnostics B867...
  • Page 125: Scanner Service Mode

    Creates an erase margin for all edges of the scanned image. 1005* Erase Margin If the machine has scanned the edge of the original, create a margin. [0 to 5 / 0mm / 1mm step] For the settings of the image quality, see the copier SP-mode table. B867...
  • Page 126: Using Sp Mode

    (the values return to their default values). However, the following settings are not cleared: SP5-807 (Area Selection) SP5-811-001 (Serial Num Input [Code Set]) SP5-811-003 (Serial Num Input [ID2 Code Display]) SP5-812-001 (Service TEL [Telephone]) SP5-812-002 (Service TEL [Facsimile]) SP5-907 (Plug & Play) SP7 (Data Log) SP8 (History) B867...
  • Page 127: Serial Number Input (Sp5-811)

    "ABC" key, the "Space" key, and the "ABC" key. To switch between uppercase letters and lowercase letters, press the "Shift" key. Serial Number and NVRAM Serial numbers are stored in the NVRAM before shipment and are not cleared. You must specify a serial number after you replace the NVRAM. B867...
  • Page 128: Smc Print (Sp5-990)

    Paper does not reach the vertical transport sensor. Paper is caught at the vertical transport sensor. Paper does not reach the vertical transport sensor in the optional paper feed unit. Paper is caught at the vertical transport sensor in the optional paper feed B867...
  • Page 129: Original Jam History Display (Sp7-508)

    The information on jam history is saved in the NVRAM. Select SP7-508. Select one of the menu items ("Latest 1" through Latest 10"). Press the OK key. The summary of the jam history is displayed. B867...
  • Page 130: Firmware Update Procedure

    Keep the following points in mind while you are using the firmware update software: “Upload” means to send data from the machine to the SD card, and “download” means to send data from the SD card to the machine. B867...
  • Page 131 It is strongly recommended to store only B245/B276/B277 files on SD cards used for downloading to B245/B276/B277. With the controller used on this model, a firmware update may sometimes be interrupted if there is software for multiple models stored on the same SD card. B867...
  • Page 132 Switch the main power switch on. After about 5 seconds, the LCD will display “Please wait…” Then, about 60 seconds later, the LCD will display “Program UpDate Menu P.01” on the first line and the name of the firmware on the second line (e.g. System/Copy). Press the "OK" key to select a module. B867...
  • Page 133 System/Copy, ServiceCardNetFile, ServiceCardNIB, ServiceCardFAX, ServiceCardWebSystem. When you have selected a module, the text lines are highlighted, and the "Verify" key and the "Update" key are displayed. Select a module and press the "Update" key. Do NOT press the “Verify” key. B867...
  • Page 134 If an error occurs, the error code is displayed. For a list of information on error codes, see the following table. Code Cause Necessary Action Physical address Insert the SD card correctly. mapping error Use another SD card B867...
  • Page 135 If the firmware update program is interrupted (for example, by a power failure), keep the SD card inserted and turn the mains switch off and on. The firmware update program restarts. If you do not do so, the message "Reboot after Card insert" is displayed when you turn the main switch on. B867...
  • Page 136: Nvram Data Upload/Download

    BICU is defective, the NVRAM data download may fail. If the download fails, repeat the download procedure. If the second attempt fails, enter the NVRAM data manually using the SMC print you created before uploading the NVRAM data. ( above procedure) B867...
  • Page 137: Power-On Self Test

    4.5.8 POWER-ON SELF TEST The controller tests the following devices at power-on. If an error is detected, an error code is stored in the controller board. CPU, ASIC and clock Flash ROM Resident and optional SDRAM NVRAM PS fonts (if installed) B867...
  • Page 138: Detailed Section Descriptions

    PICCOLO: GW architecture ASIC. It controls all the functions of the controller board. Flash ROM: 16 MB Flash ROM for the system program SDRAM: On board 64 MB, DIMM 128 MB (resident) NVRAM: Stores the controller settings LAN interface USB 2.0 interface SD Card: Printer/Scanner program Optional components: PostScript3 B867...
  • Page 139 Overview Bluetooth interface Wireless LAN interface IEEE1284 interface USB Host B867...
  • Page 140: Controller Functions

    The Tray Lock setting can be specified by selecting “No” for the “Apply Auto Paper Select” setting in the Paper Size Setting screen in the user tools. (User Tools/ System Settings/ Paper Size Settings) The by-pass feeder cannot be locked. B867...
  • Page 141: Auto Continue

    The default paper output tray for each application (copy/fax/printer) can be selected using the System Settings menu within User Tools. (User Tools/ System Settings/ General Features) If a print job does not specify an output tray or if the driver specifies the default tray, the default paper output tray is used. B867...
  • Page 142: Duplex Printing

    Duplex printing is available with all output bin options but not all paper sizes. If a job specifies duplex printing but the paper size to be used cannot be used by the duplex unit, the job will be printed single-sided. When the by-pass feeder is selected as the paper source, duplex printing is automatically disabled. B867...
  • Page 143: Scanner Functions

    When the delivery mode is selected, the controller creates a file which contains the destination and page information, and then the controller sends the file to a server. Twain Mode After image processing and image compression, the data (TIFF or PDF) is sent to the scanner Twain driver directory on the computer. B867...
  • Page 144: Network Interface

    Network Interface 5.4 NETWORK INTERFACE 5.4.1 LED INDICATORS The LEDs are on the optional controller box. Description LED1 (Green): Link status Link success Link failure LED2 (Yellow): Data rate 100 Mbps 10 Mbps B867...
  • Page 145: Ieee 802.11B (Wireless Lan)

    (divided over 14 channels, 2400 to 2497 MHz for each channel) The wireless LAN cannot be active at the same time as the Ethernet LAN. The following user tool setting determines which LAN is active: System Settings - Interface Settings - Network - LAN Type. B867...
  • Page 146: Transmission Modes

    This arrangement is used in more complex topologies. The wireless LAN client must use the same SSID (Service Set ID) as the access point in order to communicate. B867...
  • Page 147: Security Features

    Communication Status Wireless LAN communication status can be checked with the UP mode “W.LAN Signal” in the Maintenance menu. This can also be checked using the Web Status Monitor or Telnet. The status is described on a simple number scale. B867...
  • Page 148: Channel Settings

    If there are problems using the wireless LAN, check the following. Check the LED indicator on the wireless LAN card. Check if “IEEE802.11b” is selected in the following user tool: Host Interface menu - Network Setup - LAN Type. Check if the channel settings are correct. B867...
  • Page 149 Check the communication status. If the communication status is poor, bring the machine closer to the access point, or check for any obstructions between the machine and the access point. If the problem cannot be solved, try changing the channel setting. B867...
  • Page 150: Bluetooth

    A Bluetooth device will not operate if it is located overly close to another Bluetooth device. However, the Bluetooth device should support the protocols to communicate with each other. There are many types of Bluetooth and service protocols. These are listed below. Here are 14 profiles for Bluetooth, as follows. Generic Access Profile B867...
  • Page 151: Bluetooth Security Features

    When the PIN code is used, a computer connects to the device that sent the PIN code. The PIN code is a 4 digit number. This machine uses the last four digits of the machine's serial number. It cannot be changed. B867...
  • Page 152: Usb

    480 Mbps (high speed). Up to 127 devices can be connected and 6 cascade connections are allowed. Power is supplied from the computer and the maximum cable length is 5 m. B867...
  • Page 153: Usb Connectors

    Only one host computer is allowed for the USB connection. After starting a job using USB, do not switch the printer off until the job has been completed. When a user cancels a print job, if data transmitted to the printer has not B867...
  • Page 154: Related Sp Mode

    Data rates can also be adjusted using the UP mode “USB Setting” in the Host Interface in the System menu. This mode can be accessed only when the “Enter”, “Escape”, then “Menu” keys are pressed to enter the UP mode. B867...
  • Page 155: Specifications

    Maximum 20 ppm (A4/LT LEF): B277 model Printing Speed: Maximum 16 ppm (A4/LT LEF): B276 model PCL6/PCL5e PostScript 3 (option) Printer Languages: RPCS (Refined Printing Command Stream) - an original Ricoh PDL) 600 dpi (PCL 6/PCL5e/PS3/RPCS) Resolution: 300 dpi (PCL6 PCL5e/PS3) 200 dpi (RPCS)
  • Page 156: Scanner

    100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi 25 spm for TWAIN Scanning 43 spm for Delivery mode Throughput: (A4L, ADF mode) Ethernet (100 Base-TX/10 Base-T for TCP/IP), IEEE 802.11b Interface: (Wireless LAN), Bluetooth Compression Binary: TIFF (MH, MR, MMR) Method: B867...
  • Page 157: Software Accessories

    Software Description Agfa Font Manager (Win 95/98/ME, NT4, 2000, A font management utility with screen fonts for the printer. SmartNetMonitor for Admin A printer management utility for network administrators. (Win 95/98/ME, NT4, 2000, NIB setup utilities are also available. B867...
  • Page 158: Scanner

    Printer Utility for Mac printing from Macintosh clients. 6.2.2 SCANNER The scanner driver and utility software are provided on one CD-ROM. Scanner Driver Network Twain Driver for Win95/98/ME/NT3.51/NT4.0/2000 Scanner Utilities ⇒ Desk Top Binder V2 Lite (Plumeria-Lite) for Win95/98/ME/NT4.0/2000/XP B867...
  • Page 159: Machine Configuration

    6.3 MACHINE CONFIGURATION 6.3.1 SYSTEM COMPONENTS Item Machine Code Remarks Required to install the printer/scanner GW Board B843 unit /Printer/Scanner unit B867 RAM DIMM — Distributed with the printer/scanner unit PostScript 3 B896 IEEE 1284 B679 One from the four Wireless LAN...
  • Page 160 Machine Configuration Bluetooth B826 Embedded RCG-M B818 USB Host B825 B867...

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