Page 1: Service Manual
B089/B093 SERVICE MANUAL 001783MIU RICOH GROUP COMPANIES...
Page 3 ® ® RICOH GROUP COMPANIES...
Page 5 B089/B093 SERVICE MANUAL 001783MIU...
Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH CORPORATION.
Page 9 Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained uncertified users utilizing...
Page 11 LEGEND PRODUCT CODE COMPANY GESTETNER LANIER RICOH SAVIN B089 DSm622 LD122 Aficio 2022 4022 B093 DSm627 LD127 Aficio 2027 4027 DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 10/2003 Original Printing...
Page 13: Table Of Contents
B089/B093 TABLE OF CONTENTS OVERALL INFORMATION 1. OVERALL MACHINE INFORMATION......... 1-1 1.1 SPECIFICATIONS................1-1 1.2 MACHINE CONFIGURATION ..............1-4 1.2.1 SYSTEM COMPONENTS ..............1-4 1.2.2 INSTALLABLE OPTIONAL TABLE...........1-6 Copier options..................1-6 Fax option .....................1-6 Printer/scanner options .................1-6 1.3 PAPER PATH....................1-7 1.4 MECHANICAL COMPONENT LAYOUT ...........1-8 1.5 ELECTRICAL COMPONENT DESCRIPTIONS ........1-10...
Page 14 2.11.3 FUSING ENTRANCE GUIDE SHIFT MECHANISM .....2-64 2.11.4 PRESSURE ROLLER..............2-65 2.11.5 CLEANING MECHANISM ............2-65 2.11.6 FUSING TEMPERATURE CONTROL..........2-66 2.11.7 OVERHEAT PROTECTION ............2-68 2.11.8 PAPER EXIT ................2-68 2.12 ENERGY SAVER MODES ..............2-69 2.12.1 OVERVIEW ..................2-69 2.12.2 ENERGY SAVER MODE..............2-70 2.12.3 AUTO OFF MODE................2-71 B089/B093...
Page 15 3.11.1 ACCESSORY CHECK..............3-38 3.11.2 INSTALLATION PROCEDURE ............3-39 3.12 1000-SHEET FINISHER INSTALLATION ..........3-41 3.12.1 ACCESSORY CHECK..............3-41 3.12.2 INSTALLATION PROCEDURE ............3-42 3.13 500-SHEET FINISHER INSTALLATION ..........3-45 3.13.1 ACCESSORY CHECK..............3-45 3.13.2 INSTALLATION PROCEDURE ............3-46 3.14 PLATEN COVER INSTALLATION ............3-48 3.15 KEY COUNTER INSTALLATION ............3-49 B089/B093...
Page 16 SP2XXX: Drum ...................4-16 SP4-XXX: Scanner ................4-27 SP5XXX: Mode ...................4-34 SP6XXX: Peripherals................4-57 SP7XXX: Data Log ................4-59 SP8-xxx: Data Log2 ................4-66 4.2.3 TEST PATTERN PRINTING (SP2902-3) ........4-99 4.2.4 INPUT CHECK ................4-100 Main Machine Input Check (SP5803) ..........4-100 ARDF Input Check (SP6007)............4-103 B089/B093...
Page 17 4.9.2 LUBRICANTS ................4-125 4.10 USING THE DEBUG LOG..............4-126 4.10.1 SWITCHING ON AND SETTING UP SAVE DEBUG LOG ..4-126 4.10.2 RETRIEVING THE DEBUG LOG FROM THE HDD ....4-129 4.10.3 RECORDING ERRORS MANUALLY .........4-130 PREVENTIVE MAINTENANCE 5. PREVENTIVE MAINTENANCE............ 5-1 5.1 PM TABLE....................5-1 B089/B093...
Page 18 6.6.9 REGISTRATION SENSOR.............6-31 6.6.10 RELAY SENSORS ...............6-32 6.7 PCBS AND OTHER ITEMS..............6-33 6.7.1 CONTROLLER BOARD ..............6-33 6.7.2 SBCU BOARD ................6-34 6.7.3 POWER PACK ................6-34 6.7.4 MAIN MOTOR ................6-35 6.7.5 PSU ....................6-36 6.8 COPY ADJUSTMENTS: PRINTING/SCANNING ........6-37 6.8.1 PRINTING ..................6-37 B089/B093...
Page 19 1.4 ELECTRICAL COMPONENT DESCRIPTION...........8-4 1.5 DRIVE LAYOUT ..................8-5 2. DETAILED DESCRIPTIONS ............8-6 2.1 PAPER FEED AND SEPARATION MECHANISM ........8-6 2.2 PAPER LIFT MECHANISM ...............8-7 2.3 PAPER END DETECTION ................8-9 2.4 PAPER HEIGHT DETECTION ..............8-10 2.5 PAPER SIZE DETECTION..............8-12 B089/B093...
Page 20 3.5 TRAY LIFT MOTOR ................9-13 3.6 TRAY MOTOR..................9-14 3.7 PAPER FEED CLUTCH AND RELAY CLUTCH........9-15 3.8 PAPER FEED UNIT ................9-16 3.9 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS .................9-17 3.10 REAR FENCE MOTOR .................9-18 3.11 PICK-UP/PAPER FEED/REVERSE ROLLERS........9-19 B089/B093 viii...
Page 21 4.9 ORIGINAL FEED DRIVE ...............10-27 DF Feed Clutch.................10-27 Pick-up Solenoid ................10-27 Transport Motor ................10-27 DF Feed Motor..................10-27 4.10 REGISTRATION SENSOR..............10-28 4.11 STAMP SOLENOID AND ORIGINAL EXIT SENSOR ......10-29 INTERCHANGE UNIT (B300/B416) 1. OVERALL MACHINE INFORMATION........11-1 1.1 SPECIFICATIONS...................11-1 1.2 MECHANICAL COMPONENT LAYOUT ..........11-2 B089/B093...
Page 22 3. REPLACEMENT AND ADJUSTMENT ........13-6 3.1 TRAY COVER REPLACEMENT .............13-6 3.1.1 TRAY COVER REMOVAL..............13-6 3.1.2 TRAY COVER ATTACHMENT ............13-6 3.2 TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT ....13-7 3.2.1 REPLACING THE TRAY MOTOR ..........13-7 3.2.2 REPLACING THE HALF TURN SENSOR:........13-7 B089/B093...
Page 23 Inversion and Exit: ................15-8 3. REPLACEMENT AND ADJUSTMENT ........15-9 3.1 COVER REMOVAL .................15-9 3.2 ENTRANCE SENSOR REPLACEMENT ..........15-10 3.3 EXIT SENSOR REPLACEMENT............15-11 BRIDGE UNIT (A897/B417) 1. OVERALL MACHINE INFORMATION........16-1 1.1 SPECIFICATIONS...................16-1 1.2 MECHANICAL COMPONENT LAYOUT ..........16-2 1.3 ELECTRICAL COMPONENT LAYOUT...........16-3 B089/B093...
Page 24 4.5 JUNCTION GATES ................17-17 Upper tray mode ................17-17 Sort/stack mode ................17-17 Staple mode..................17-17 4.6 UPPER TRAY..................17-18 4.7 LOWER TRAY UP/DOWN MECHANISMS ...........17-19 4.8 PAPER SHIFT MECHANISM ..............17-20 4.9 JOGGER UNIT PAPER POSITIONING MECHANISM......17-21 4.10 EXIT GUIDE PLATE................17-22 4.11 STAPLER MECHANISM ..............17-23 B089/B093...
Page 25 2.2.2 PAPER FEED ................18-16 Overview...................18-16 Straight feed out mode..............18-16 Shift sorting mode ................18-17 Stapling mode...................18-19 2.2.3 JAM CONDITIONS ...............18-20 2.2.4 ERROR DETECTION ..............18-20 3. OVERALL MACHINE INFORMATION........18-21 3.1 SPECIFICATIONS..................18-21 DataOverwriteSecurity Unit B692/B694 SEE SECTION B692/B694 FOR DETAILED TABLE OF CONTENTS xiii B089/B093...
Page 27 3.2.2 IFAX SWITCHES................3-21 3.2.3 PRINTER SWITCHES ..............3-21 3.2.4 COMMUNICATION SWITCHES.............3-27 3.2.5 G3-1 SWITCHES................3-35 3.2.6 G3-2 SWITCHES................3-43 3.2.7 FAX SWITCHES................3-51 3.3 NCU PARAMETERS ................3-55 3.4 DEDICATED TRANSMISSION PARAMETERS ........3-65 3.4.1 PROGRAMMING PROCEDURE ............3-65 3.4.2 PARAMETERS ................3-66 3.5 SERVICE RAM ADDRESSES..............3-69 B089/B093...
Page 28 4.2.4 NCU (EUROPE/ASIA) ..............4-5 4.2.5 SG3-D BOARD .................4-6 4.3 ADDRESS BOOK..................4-7 4.3.1 ADDRESS BOOK BACKUP .............4-7 Overview of Data Backup ..............4-7 SP Modes .....................4-9 SPECIFICATIONS 5. SPECIFICATIONS................ 5-1 1. GENERAL SPECIFICATIONS..............5-1 2. CAPABILITIES OF PROGRAMMABLE ITEMS ...........5-2 3. MACHINE CONFIGURATION ..............5-3 B089/B093...
Page 29 Selectable Options................4-4 Secure Internet Transmission ...............4-5 4.2.2 MAIL RECEPTION ................4-6 POP3/IMAP4 Mail Reception Procedure ..........4-6 Characteristics of POP3/IMAP4 Reception...........4-7 SMTP Reception...................4-7 SMTP Reception Characteristics ............4-8 Delivery: Transferring Mail Received With SMTP (Off Ramp Gateway)4-9 Overview....................4-9 Handling Mail Reception Errors ............4-12 B089/B093...
Page 30 How the Subject Differs According to Mail Type .........4-20 Subjects Displayed on the PC ............4-20 4.3.2 E-MAIL MESSAGES...............4-21 4.3.3 MESSAGE DISPOSITION NOTIFICATION (MDN) ......4-22 Handling Mail ..................4-23 Handling Reports ................4-24 Return Receipt Conditions ..............4-25 SPECIFICATIONS 5. SPECIFICATIONS................ 5-1 1. IFAX SPECIFICATIONS................5-1 xvii B089/B093...
Page 31 4.3 USB ......................4-5 4.3.1 SPECIFICATIONS................4-5 4.3.2 USB 1.1/2.0 ..................4-5 4.3.3 USB CONNECTORS................4-6 4.3.4 PIN ASSIGNMENT ................4-6 4.3.5 REMARKS ABOUT USB ..............4-7 Related SP Mode..................4-7 4.4 IEEE 802.11B (WIRELESS LAN) ..............4-8 4.4.1 SPECIFICATIONS................4-8 LED Indicators ..................4-8 4.4.2 TRANSMISSION MODES ..............4-9 B089/B093 xviii...
Page 32 1. SYSTEM COMPONENTS ................5-1 2. LED INDICATORS ..................5-2 3. PRINTER SPECIFICATIONS ..............5-2 4. USB SPECIFICATIONS ................5-4 5. IEEE 802.11B SPECIFICATIONS ...............5-4 6. IEEE 1394 SPECIFICATIONS..............5-4 7. BLUETOOTH SPECIFICATIONS..............5-3 8. SCANNER SPECIFICATIONS ..............5-4 9. SOFTWARE ACCESSORIES ..............5-5 9.1 PRINTER....................5-5 9.2 SCANNER ....................5-6 B089/B093...
Page 33: Important Safety Notices
 IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3.
Page 34: Laser Safety
LASER SAFETY The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
Page 35 FAX OPTION B576 SERVICE TABLES B089/B093 1-BIN TRAY UNIT A898/B413 INTERNET FAX (IFAX) PREVENTIVE MAINTENANCE B089/B093 SHIFT TRAY UNIT B313/B459 PRINTER/SCANNER B577 REPLACEMENT AND ADJUSTMENT B089/B093 BY-PASS A899/B415 TROUBLESHOOTING B089/B093 DUPLEX A896/B414 PAPER TRAY UNIT A860/B390 BRIDGE UNIT A897/B417 VERWRITE...
Page 37: Overall Information
OVERALL INFORMATION...
Page 39: Overall Machine Information
25% to 200% in 1% steps (ADF mode) Power Source: 120 V, 60 Hz: More than 12 A (for North America) 220 ~ 240 V, 50/60 Hz: More than 7 A (for Europe/Asia) 110 V, 50/60 Hz: More than 13 A (for Taiwan) B089/B093...
Page 40 Less than Less than (B089/B093/B097) 1.44 kW 1.5 kW 1.44 kW 1.5 kW B089/B093 Approx. 650 W Approx. 650 W Approx. 680 W Approx. 680 W Copying B097 Approx. 770 W Approx. 770 W Approx. 800 W Approx. 800 W Warm-up Approx.
Page 41 Less than 10 seconds (20°C, 68°F) from Wen the operation switch is turned on. Less than 15 seconds (20°C, 68°F) from Wen the main switch is turned on. First Copy Time: B089/B0 Less than 4.9 sec. (A4), less than 5.0 sec. (LT) B097 Less than 4.5 sec. (A4/LT) Measured under the following conditions: •...
Page 42: Machine Configuration
MACHINE CONFIGURATION 1.2 MACHINE CONFIGURATION 1.2.1 SYSTEM COMPONENTS B089V900.WMF BB089/B093...
Page 43 MACHINE CONFIGURATION Version Item Code Comments Copier (R-C3a) B089 Copier (R-C3b) B093 Copier (R-C3c) B097 ARDF (Option) B386 Platen Cover (Option) B406 Paper Tray Unit-2 tray (Option) B390 LCT (Option) B391 1-bin Tray (Option) B413 Shift Tray (Option) B459 Common with...
Page 44: Installable Optional Table
MACHINE CONFIGURATION 1.2.2 INSTALLABLE OPTIONAL TABLE Copier options B089/B093/ Option Note B097 ARDF (Option) Install either no. 1 or 2. Platen Cover (Option) Install either no. 1 or 2. Paper Tray Unit – two-tray (Option) Install either no. 3 or 4.
Page 45: Paper Path
PAPER PATH 1.3 PAPER PATH B089V901.WMF 1. Optional ADF 2. Optional 1-bin Tray 3. Optional Interchange Unit 4. Optional Duplex Unit 5. Optional By-pass Feed Tray 6. Optional Paper Tray Unit 7. Optional 1000-sheet Finisher 8. Optional Bridge Unit B089/B093...
Page 46: Mechanical Component Layout
MECHANICAL COMPONENT LAYOUT 1.4 MECHANICAL COMPONENT LAYOUT B089V902.WMF BB089/B093...
Page 47 23. Polygon mirror motor 10. Fusing hot roller 24. Laser unit 11. Fusing pressure roller 25. Toner supply bottle holder 12. Cleaning unit 26. Drum charge roller 13. OPC drum 27. Anti-condensation heater 14. Transfer roller 28. Scanner home position sensor B089/B093...
Page 48: Electrical Component Descriptions
ELECTRICAL COMPONENT DESCRIPTIONS 1.5 ELECTRICAL COMPONENT DESCRIPTIONS Refer to the electrical component layout on the reverse side of the point-to-point diagram for the location of the components. Symbol Name Function Motors Scanner Drives the 1st and 2nd scanners. Polygonal Mirror Turns the polygonal mirror.
Page 49 Memory (Option) and scanner features. IPU (Image Processing PCB10 Performs the image processing functions. Unit) Solenoids SOL1 Fusing Drive Release Releases the drive for the fusing unit. Lamps Applies high intensity light to the original for Exposure Lamp exposure. 1-11 B089/B093...
Page 50 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Main Fusing Lamp Heats the center of the hot roller. Secondary Fusing Lamp Heats both ends of the hot roller. Quenching Lamp Neutralizes any charge remaining on the drum surface after cleaning. Heaters Anti-condensation Turns on Wen the main power switch is off to (Option) prevent moisture from forming on the optics.
Page 51: Drive Layout
DRIVE LAYOUT 1.6 DRIVE LAYOUT Scanner B089V301.WMF Fusing PCU/Transfer Drive B089V302.WMF 1. Scanner Drive Motor 2. Main Motor 3. Registration Clutch 4. Upper Paper Feed Clutch 5. Upper Transport Clutch 6. Lower Paper Feed Clutch 7. Lower Transport Clutch 1-13 B089/B093...
Page 52: Copy Process
COPY PROCESS 1.7 COPY PROCESS 1.7.1 OVERVIEW B089V401.WMF B089V101.WMF 1. EXPOSURE A xenon lamp exposes the original. Light reflected from the original passes to the CCD, Were it is converted into an analog data signal. This data is converted to a digital signal, processed and stored in the memory. At the time of printing, the data is retrieved and sent to the laser diode.
Page 53 8. CLEANING The cleaning blade removes any toner remaining on the drum surface after the image transfers to the paper. 9. QUENCHING The light from the quenching lamp electrically neutralizes the charge on the drum surface. 1-15 B089/B093...
Page 54: Board Structure
BOARD STRUCTURE 1.8 BOARD STRUCTURE 1.8.1 OVERVIEW PCI Options (IEEE1394, USB, MLB, etc.) : Standard Controller : Option Fax Unit Options Operation Panel LD Unit Xenon Lamp Paper Lamp Scanner Polygon Tray Unit/ ARDF Sensors Stabilizer Motor Motor SBCU High Ther- Bridge Clutches/...
Page 55 This is the scanned image processing board. It controls the following functions. • Image processing control • Video control SBU (Sensor Board Unit): The SBU deals with the analog signals from the CCD and converts them into digital signals. 1-17 B089/B093...
Page 56: Controller
BOARD STRUCTURE 1.8.2 CONTROLLER OPTION OPTION OPTION OPTION OPTION Printer/ 2.5" HDD IEEE1284 IC Card Flash ROM Scanner (32/128 MB) (4 MB) SDRAM CONTROLLER IC Card I/F Slot 1 Slot 2 DIMM Flash ROM DIMM (4/8 MB) Local BUS System Resident NVRAM NVRAM...
Page 57 Wen an application uses an image page, first it uses the Image LS area. If this area is in use and not available, then it uses the Image TMP area. Commonly used area for applications. Stores copy, printer, fax, and scanner data. Storage capacity: About 9000 pages (3,000 files) 1-19 B089/B093...
Page 59: Detailed Section Descriptions
DETAILED SECTION DESCRIPTIONS...
Page 61: Summary
2. DETAILED SECTION DESCRIPTIONS 2.1 SUMMARY This is a summary of the differences between the B022/B027/B031 and the B089/B093/B097. • 2nd Feed Roller: The release lever and spring to stop the feed roller have been replaced by a release stopper. The shape of this mechanism has been simplified. The mechanical layout of the 1st feed roller has not changed.
Page 62: Scanning
An optics anti-condensation heater [G] is available as an option. It can be installed on the left side of the scanner. It turns on whenever the power cord is plugged in. B089/B093...
Page 63: Scanner Drive
IPU board, like for book mode. Magnification in the sub-scan direction can be adjusted by changing the ADF motor speed using SP6006. In the main scan direction, it can be adjusted with SP4008, like for book mode. B089/B093...
Page 64: Original Size Detection In Platen Mode
APS sensors. If the copy is made with the platen fully open, the CPU decides the original size from the sensor outputs when the Start key is pressed. B089/B093...
Page 65 However, for each page, the data signal to the laser diode is stopped to match the copy paper length detected by the registration sensor. Original size detection using the ADF is described in the manual for the ADF. B089/B093...
Page 66: Image Processing
The IPU board performs the image processing, such as auto shading, filtering, magnification, gradation processing. The SIMAC on the controller board performs the image editing, such as image repeat, double copy. Finally, the IPU board sends the video data to the LD drive board. B089/B093...
Page 67: Sbu (Sensor Board Unit)
After the above processing, the analog signals are converted to 8-bit signals by the A/D converter. This will give a value for each pixel on a scale of 256 grades. Then, the digitized image data goes to the IPU board. B089/B093...
Page 68: Auto Image Density
Because peak level data is taken for each scan line, ADS corrects for any changes in background density down the page. As with previous digital copiers, the user can select manual image density when selecting auto image density mode, and the machine will use both settings when processing the original. B089/B093...
Page 69: Ipu (Image Processing Unit)
• Test pattern generation IPU-B • Filtering (MTF and smoothing) • ID gamma correction • Grayscale processing • Binary picture processing • Error diffusion • Dithering Video Controller • Video path control The image data then goes to the LD driver (LDD). B089/B093...
Page 70: Image Processing Modes
When the optional hard disk has not been installed, the machine uses binary picture processing. However, when the optional hard disk has been installed, the machine uses grayscale processing. The user or technician cannot select the mode. B089/B093 2-10...
Page 71: Image Processing Path
• Characteristic Detection IPU-B • Filtering • ID Gamma Correction • Error Diffusion Printer/ • Dithering Scanner • Binary Picture Processing • Grayscale Processing • Memory Control • Compression Video Path Control Controller LD Unit Fax Unit B027D559.WMF 2-11 B089/B093...
Page 72 Background 4-904-6 Erase 35%~ None ~34% Text γ Correction 4-904-11 35%~ Character (Text) Binary ~34% Normal error diffusion picture 4-903-1 processing Gradation Binary 35%~ Character error diffusion picture 4-903-2 ~ 4 processing ~34% Line Width 2-907-1 Correction 35%~ B089/B093 2-12...
Page 73 4-904-7 Erase 35%~ None ~34% Dither Dither γ Correction Dither (8x8) 4-904-12 (16x16) (Character) 35%~ Normal error ~34% 4-903-5 diffusion Dither Gradation Dither (8x8) Character (16x16) 35%~ error 4-903-6 ~ 8 diffusion ~34% Line Width 2-907-2 Correction 35%~ 2-13 B089/B093...
Page 74 ~34% None Independent Dot 4-904-3 Erase 35%~ None ~34% None Background 4-904-8 Erase 35%~ None ~34% Text/Photo γ Correction 4-904-13 35%~ Character (Text/Photo) ~34% Normal error diffusion Gradation 35%~ Character error diffusion ~34% Line Width 2-907-3 Correction 35%~ B089/B093 2-14...
Page 75 ~34% None Independent Dot 4-904-4 Erase 35%~ None Background ~34% None 4-904-9 Erase 35%~ None ~34% Pale γ Correction 4-904-14 35%~ Character (Pale) ~34% Normal error diffusion Gradation 35%~ Character error diffusion ~34% Line Width 2-907-4 Correction 35%~ 2-15 B089/B093...
Page 76 Independent Dot 4-904-5 Erase 35%~ Weak ~34% Weak Background 4-904-10 Erase 35%~ Weak ~34% Generation copy γ Correction 4-904-15 35%~ Character (Generation copy) ~34% Normal error diffusion Gradation 35%~ Character error diffusion ~34% Line Width 2-907-5 Correction 35%~ B089/B093 2-16...
Page 77 ADF mode, the ADF feeds the leading edge of the original to the DF exposure glass, and the opposite top corner of the original is at the main scan start position. To create the mirror image, the IPU-A stores each line in a LIFO (Last In First Out) memory. 2-17 B089/B093...
Page 78: Characteristic Detection
35%, MTF (medium) is used for all pixels in the image. However, if the reproduction ratio is 35% or more, the ‘medium’ characteristic filter is used, and the processing depends on whether the pixel was in an edge area, a non-edge area, or in an area shaded using a dot pattern. B089/B093 2-18...
Page 79 • Binary picture processing: This has only two output levels (black and white). • Error diffusion: There are two error diffusion processing types (normal and characteristic detection) • Dithering: There are two dithering processing types (normal and characteristic detection). 2-19 B089/B093...
Page 80: Line Width Correction
Line width correction is done in the VCU chip on the LDD board. The line width correction type can be selected with SP2-907. B089/B093 2-20...
Page 81: Video Control Unit (Vcu)
Fig. C shows an example of how edge smoothing is used. This function only affects the received image for fax mode and for printer mode, even if copy mode is also using binary picture processing. 2-21 B089/B093...
Page 82: Laser Exposure
F-theta mirror [E], mirror [F], and BTL (barrel toroidal lens) [G]. Then the laser beam goes to the drum through the toner shield glass [H]. The laser synchronizing detector [I] determines the main scan starting position. The speed of the polygon mirror motor is 28,818.9 rpm for 600 dpi. B089/B093 2-22...
Page 83: Auto Power Control (Apc)
This auto power control is done just after the machine is turned on and during printing while the laser diode is active. The laser diode power is adjusted on the production line. NOTE: Do not touch the variable resistors on the LD unit in the field. 2-23 B089/B093...
Page 84: Ld Safety Switch
The switches are installed on the +5VLD line coming from the power supply unit through the SBCU and IPU boards. When the front cover or the right cover is opened, the power supply to the laser diode is interrupted. B089/B093 2-24...
Page 85: Photoconductor Unit (Pcu)
The machine informs the user when the PCU life has finished. However, the user can continue to make copies. SP5-912 can be used to enable or disable this warning message, and to change the default replacement interval (the default is 60k). 2-25 B089/B093...
Page 86: Drive
The fly-wheel [E] on the end of the drum drive shaft stabilizes the rotation speed (this prevents banding and jitter from appearing on copies). B089/B093 2-26...
Page 87: New Pcu Detection
(in other words, it checks whether the technician remembered to remove the developer seal from the PCU at machine installation). If the machine does not detect the ID sensor pattern, SC 392 will be generated. 2-27 B089/B093...
Page 88: Drum Charge
[A] always contacts the surface of the drum [B] to give it a negative charge of -900V. The high voltage supply board gives a negative dc voltage to the drum charge roller through the spring [C] and terminal plate [D]. B089/B093 2-28...
Page 89: Charge Roller Voltage Correction
The ID sensor measures the density of this pattern [B], and the output voltage is known as Vsdp. This voltage is compared with Vsg (read from the bare drum at the same time). 2-29 B089/B093...
Page 90: Id Sensor Pattern Production Timing
The 30-minute interval can be changed using SP2995-1. • At the end of a job, if an ID sensor pattern has not been made for a certain number of sheets (default: 0 sheets = disabled) The number of sheets can be changed using SP2995-2. B089/B093 2-30...
Page 91: Drum Charge Roller Cleaning
Because the drum charge roller [A] always contacts the drum, it gets dirty easily. So, the charge roller cleaning roller [B] also contacts the drum charge roller all the time to clean the surface of the drum charge roller. 2-31 B089/B093...
Page 92 3. TD sensor This machine uses a single-roller development system. Two mixing augers mix the developer. The toner density (TD) sensor and image density (ID) sensor (see the illustration in the PCU section) are used to control toner density. B089/B093 2-32...
Page 93 [D]. When the PCU is pushed in, the development drive shaft engages the development roller gear. The development drive gears (except for the gears in the development unit) are helical gears. These gears are quieter than normal gears. 2-33 B089/B093...
Page 94: Developer Mixing
[C] by the doctor blade [D], towards the front of the machine. Mixing auger 1 [B] returns the excess developer, along with new toner, to the rear of the mixing assembly. Here the developer is reapplied to the development roller. B089/B093 2-34...
Page 95: Development Bias
-650 volts to the development rollers throughout the image development process. The bias is applied to the development roller shaft [A] through the drive shaft [B]. The development bias voltage (-650 V) can be adjusted with SP2-201-1. 2-35 B089/B093...
Page 96: Toner Supply
When the bottle holder unit is pulled out to add a new toner bottle, the following happens automatically to prevent toner from scattering. • The chuck releases the toner bottle cap into its proper position. • The toner shutter shuts to block the opening as a result of pressure from a spring. B089/B093 2-36...
Page 97 [D]. When the PCU is installed in the machine, the shutter [E] above the PCU is opened by the machine frame. Then the toner falls down into the development unit through the slit and the shutter. 2-37 B089/B093...
Page 98: Toner Density Control
(Vref), actual TD sensor output voltage (Vt), and ID sensor output data (Vsp/Vsg). Toner Supply Clutch On Time Calculation TD Sensor Output (Vt) Vt Reference Voltage (Vref) New Vref Vt Reference Voltage Update Vref Update ID Sensor Output (Vsp/Vsg) TD Sensor Initial Setting (Vts) B027D517.WMF B089/B093 2-38...
Page 99 Fixed control 2 (SP2-921, “3”): Use temporarily if the TD Mode sensor needs to be replaced Toner supply decision None Toner control process Toner is supplied every printed page regardless of Vt. Toner supply amount Fixed (SP2-925) Toner end detection Not performed 2-39 B089/B093...
Page 100: Toner Density Sensor Initial Setting
• (Vts or the current Vref) - Vt Toner supply determination The reference voltage (Vts or Vref) is the threshold voltage for determining whether or not to supply toner. If Vt becomes greater than the reference voltage, the machine supplies additional toner. B089/B093 2-40...
Page 101 NOTE: 1) The value of “t” can be changed using SP2-922 (default: 0.6 second) 2) The value of “T” can be changed using SP2-923 (default: 30 seconds) 3) T (30) means that toner is supplied intermittently in a half duty cycle (1.5 s on, 1.5 s off) for 30 seconds 2-41 B089/B093...
Page 102: Toner Supply In Abnormal Sensor Conditions
If Vt is at level 6 (see the table on the previous page) five times consecutively, the machine enters the toner near end condition and the toner end indicator starts blinking. Then the machine supplies toner for a certain time, which depends on the setting of SP 2-923 (see the previous page). B089/B093 2-42...
Page 103 If the front cover is opened and closed for 10 seconds while a toner end condition exists and the toner bottle is replaced, the machine attempts to recover using the same procedure as for toner near end/end detection. 2-43 B089/B093...
Page 104: Drum Cleaning And Toner Recycling
5 mm at the end of every copy job. This feature is controlled with SP 2-998. In addition, cleaning is done in the middle of a job if 100 sheets have been made since the previous cleaning. This feature is controlled with SP 2-211. B089/B093 2-44...
Page 105: Toner Recycling
Toner picked up by the toner collection coil [A], is transported to the opening [B] in the side of the PCU. Then, this toner falls into the development unit with new toner coming from the toner bottle and it is all mixed together by mixing auger 1 [C] and used again. 2-45 B089/B093...
Page 106: Paper Feed
2. Paper Height –1 Sensor 8. Upper Relay Roller 3. Paper Height –2 Sensor 9. Lower Relay Roller 4. Paper End Sensor 10. Lower Relay Sensor 5. Paper Feed Roller 11. Friction Pad 6. Paper Size Sensor 12. Tray Heater (Option) B089/B093 2-46...
Page 107: Paper Feed Drive Mechanism
The paper feed clutches [B] transfer drive from this motor to the paper feed rollers [C]. When the paper feed clutch turns on, the feed rollers start to feed the paper. The paper feed clutch stays on until shortly after the registration sensor [D] has been activated. 2-47 B089/B093...
Page 108: Paper Feed And Separation Mechanism
The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to the feed roller with a spring [C]. The friction pad pressure cannot be adjusted. B089/B093 2-48...
Page 109: Paper Lift Mechanism
For smaller paper, it reverses the larger amount (600 ms) to reduce the pressure more. NOTE: The relationship between the bottom plate pressure adjustment, paper size thresholds, and the related SP modes is explained in “Bottom Plate Pressure Adjustment for Paper Size”. 2-49 B089/B093...
Page 110: Paper End Detection
[C] in the tray bottom plate and the paper end sensor is activated. When the paper tray is drawn out with no paper in the tray, the shape of the paper end feeler causes it to lift up. B089/B093 2-50...
Page 111: Paper Height Detection
NOTE: The relationship between the bottom plate re-adjustment timing, paper size threshold, and the related SP modes is explained in “Bottom Plate Pressure Adjustment for Paper Size”. 2-51 B089/B093...
Page 112: Feed Pressure Adjustment For Paper Size
Normal paper size range: Paper sizes greater than the ‘Middle’ SP mode. For Two Size Ranges Small paper size range: Paper sizes equal to the ‘Small’ SP mode value, or smaller. Normal paper size range: Paper sizes greater than the ‘Small’ SP mode. B089/B093 2-52...
Page 113: Feed Pressure Adjustment
(default setting) 1st paper tray SP1908-1 SP1908-2 SP1908-3 2nd paper tray SP1909-1 SP1909-2 SP1909-3 3rd paper tray SP1910-1 SP1910-2 SP1910-3 4th paper tray SP1911-1 SP1911-2 SP1911-3 Default (all trays) 200 ms 600 ms 200 ms (default: not used) 2-53 B089/B093...
Page 114 Paper Size HLT/A5 or smaller None (default setting) (default setting) 1st paper tray SP1908-6 SP1908-7 2nd paper tray SP1909-6 SP1909-7 3rd paper tray SP1910-6 SP1910-7 4th paper tray SP1911-6 SP1911-7 Default (all trays) Near-end Near-end (default: not used) B089/B093 2-54...
Page 115: Paper Size Detection
When the paper size actuator is at the “*” mark, the paper tray can be set up to accommodate one of a wider range of paper sizes by using user tools. If the paper size for this position is changed without changing the user tool setting, a paper jam will result. 2-55 B089/B093...
Page 116: Special Paper Setting
B4 width (10”): 15 µA A4 width (8.5”): 17 µA A5 width (5.5”): 20 µA Note that for the by-pass tray, the fusing and transfer conditions for special paper are also applied if the user uses thick (non-standard) mode. B089/B093 2-56...
Page 117: Side And End Fences
As the amount of paper in the tray decreases, the bottom plate [C] lifts up gradually. The end fence [D] is connected to the bottom plate. When the tray bottom plate rises, the end fence moves forward and pushes the back of the paper stack to keep it squared up. 2-57 B089/B093...
Page 118: Paper Registration
This may be needed when feeding thicker paper. This adjustment is made with SP 1903; it can be adjusted separately for tray 1 and the by-pass feeder, so place the problem paper type in one of these and adjust SP 1-903 for that tray only. B089/B093 2-58...
Page 119: Image Transfer And Paper Separation
The curvature of the drum and the discharge plate [C] help the paper to separate from the drum. The high voltage supply board also supplies a negative dc voltage to the discharge plate. Drive from the drum through a gear [D] turns the transfer roller 2-59 B089/B093...
Page 120: Image Transfer Current Timing
Be careful when increasing the transfer current. This might cause a ghosting effect, in which part of the image at the top of the page is repeated lower down the page at a lower density. It may also damage the OPC drum in the worst case. B089/B093 2-60...
Page 121: Transfer Roller Cleaning
The high voltage supply board applies a constant dc voltage, -1.8 kV (when feeding from a paper tray) or –2.1 kV (from the duplex unit) to the discharge plate. The discharge plate voltage can be adjusted using SP2-901. 2-61 B089/B093...
Page 122: Image Fusing And Paper Exit
1. Paper exit roller 7. Two fusing lamps 2. Fusing exit sensor 8. Two thermistors 3. Hot roller strippers 9. Four thermostats 4. Pressure spring 10. Hot roller 5. Pressure roller 11. Paper overflow sensor 6. Cleaning roller B089/B093 2-62...
Page 123: Fusing Drive And Release Mechanism
Just after the main switch is turned on, this solenoid is energized and the fusing unit drive gear [D] is disengaged. However, the fusing unit drive is not released when the temperature is lower than 15°C. 2-63 B089/B093...
Page 124: Fusing Entrance Guide Shift Mechanism
If creasing occurs frequently in the fusing unit, adjust the entrance guide to the right, by securing it with the other holes [C]. This allows more direct access to the gap between the hot roller and the pressure roller. B089/B093 2-64...
Page 125: Cleaning Mechanism
2.11.5 CLEANING MECHANISM B022D552.WMF The cleaning roller [A] is always in contact with the pressure roller [B]. It collects toner and paper dust adhered to the surface of the pressure roller. 2-65 B089/B093...
Page 126: Fusing Temperature Control
The three-page and 60-second limits can be adjusted with SP1-105-8 and -9. Note that the fusing temperature is higher if the user uses special paper in the 2nd tray or thick paper mode from the bypass tray (! 2.8.9). B089/B093 2-66...
Page 127 NOTE: This feature is effective to counter flickering lights. However, generated noise increases if the setting is changed from the default. If a radio or a TV is close by the machine, the noise may have some effect on the image or sound. B027D512.WMF 2-67 B089/B093...
Page 128: Overheat Protection
B027D601.WMF The paper overflow detection sensor [A] is located at the paper exit section of the fusing unit. When this sensor is activated, the machine detects that the paper stack height exceeded a certain limit and stops printing. B089/B093 2-68...
Page 129: Energy Saver Modes
• Auto off timer: User Tools – System Settings – Timer Setting – Auto Off Timer • Auto off disabling (SP mode): Set SP 5-305 to 1. This allows the user to disable auto off mode by setting the auto off timer to 0. 2-69 B089/B093...
Page 130: Energy Saver Mode
• The ADF is lifted • A sheet of paper is placed in the by-pass feed table The recovery time from energy saver mode is about 3 s. Operation Energy Mode Fusing Temp. +24V System +5V Switch Saver LED Energy Saver B089/B093 2-70...
Page 131: Auto Off Mode
The machine returns to stand-by mode when the operation switch is pressed. The recovery time is about 10 s. Energy Operation System Mode Saver Fusing Lamp +24V Note Switch Mode Off Stand-by (On when printing) +5VE is supplied 2-71 B089/B093...
Page 133 INSTALLATION...
Page 135: Installation Procedure
5 mm.) 10. Do not place the machine where it may be subjected to strong vibrations. 3.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: With in 5 mm (0.2") of level B089/B093...
Page 136: Minimum Space Requirements
G: 550 mm (21.7") H: 1137 mm (44.8") B089I202.WMF NOTE: The 750 mm recommended for the space at the front is only for pulling out the paper tray. If an operator stands at the front of the copier, more space is required. B089/B093...
Page 137: Power Requirements
1. Input voltage level: 120 V, 60 Hz: More than 12 A 220 V ~ 240 V, 50 Hz/60 Hz: More than 7 A 110V, 50 Hz/60 Hz: More than 13 A 2. Permissible voltage fluctuation: ±10 % 3. Do not set anything on the power cord. B089/B093...
Page 138: Copier Installation
1. Rating voltage output connector for accessory Max. DC24 V for accessory Max. DC24 V B089I500.WMF 4. By-pass Tray 3. Duplex Unit 1. Rating voltage output connector 1. Rating voltage output connector for accessory Max. DC24 V for accessory Max. DC24 V B089/B093...
Page 139: Installation Flow Chart
Install the Bridge Unit Install the Finisher Does the user require the Duplex Unit and/or 1-bin Tray Unit ? Install the Interchange Unit Install the Duplex Unit and/or 1-bin Tray Unit Install the ARDF or Platen Cover (if required) B089I513.WMF B089/B093...
Page 140: Accessory Check
1. Paper Tray Decal..............1 2. Emblem ................1 3. Model Name Decal ..............1 4. NECR ..................1 5. End Fence ................1 6. HDD Caution Decal (-17, -57 only) ........1 7. Operating Instructions – System Setting......1 8. Operating Instructions – Copy Reference......1 B089/B093...
Page 141 NOTE: Keep the shipping retainers after installing the machine. They will be reused if the machine is moved to another location in the future. 1. Remove the tapes and the shipping retainer [A] on the exterior of the copier. 2. Install the end fence [B]. B089/B093...
Page 142 NOTE: Do not touch the inner bottle cap [J]. 8. Reposition the holder and press down the holder lever to secure the bottle. 9. Open the right cover. 10. Rotate the green fusing pressure lever [K] to the up position. B089/B093...
Page 143 13. Attach the appropriate paper tray number decal [B] to each paper tray. NOTE: Paper tray number decals are also used for the optional paper tray or the optional LCT. Keep any remaining decals for use with these optional units. B089/B093...
Page 144 TD sensor initial setting (approximately 15 seconds). 17. Check the copy quality and copying functions. HDD Caution Decal (for only –17, -57 models) 18. When installing the optional HDD, attach the HDD caution decal [B] to the front cover. B089/B093 3-10...
Page 145: Paper Tray Unit Installation
Unplug the machine power cord before starting the following procedure. 1. Remove the strips of tape. 2. Set the copier [A] on the paper tray unit [B]. NOTE: When installing the copier, be careful not to pinch the cable [C]. 3-11 B089/B093...
Page 146 5. Attach a securing bracket [C] to each side of the paper tray unit, as shown ( x 1 each). 6. Re-install the connector cover. 7. Remove the 2nd paper tray [D] and secure the paper tray unit [E] ( x 2). B089/B093 3-12...
Page 147 9. Rotate the adjuster [B] until the machine cannot be pushed across the floor. 10. Loads paper into the paper trays and select the proper paper size. 11. Turn on the main switch. 12. Check the machine’s operation and copy quality. 3-13 B089/B093...
Page 148: Lct Installation
Unplug the machine power cord before starting the following procedure. 1. Remove the strips of tape. 2. Set the copier [A] on the LCT [B]. NOTE: When installing the copier, be careful not to pinch the cable [C]. B089/B093 3-14...
Page 149 4. Connect the cable [B] to the copier, as shown. 5. Attach a securing bracket [C] to each side of the LCT, as shown ( x 1 each). 6. Re-install the connector cover. 7. Remove the 2nd paper tray and secure the LCT [D] ( x 2). 3-15 B089/B093...
Page 150 NOTE: The paper tray number decal is in the accessory box for the main copier. 10. Rotate the adjuster [C] until the machine cannot be pushed across the floor. 11. Loads paper into the paper tray and turn on the main switch. 12. Check the machine’s operation and copy quality. B089/B093 3-16...
Page 151: Auto Reverse Document Feeder
2. DF Exposure Glass..............1 3. Stud Screw ................2 4. Knob Screw .................2 5. Original Size Decal ..............2 6. Screwdriver Tool..............1 7. Cloth Holder.................1 8. Cloth ..................1 9. Attention Decal – Top Cover..........1 10. Attention Decal – Scanner ..........1 B386I500.WMF 3-17 B089/B093...
Page 152 AUTO REVERSE DOCUMENT FEEDER INSTALLATION 3.5.2 INSTALLATION PROCEDURE B386I101.WMF  CAUTION Unplug the copier power cord before starting the following procedure. 1. Remove the strips of tape. B089/B093 3-18...
Page 153 6. Install the two stud screws [G]. 7. Mount the DF on the copier, then slide the DF to the front as shown. 8. Secure the DF unit with two screws [H]. 9. Connect the cable [I] to the copier. 3-19 B089/B093...
Page 154 10. Peel off the platen sheet [A] and place it on the exposure glass. 11. Line up the rear left corner of the platen sheet flush against corner [B] on the exposure glass. 12. Close the ARDF. 13. Attach the appropriate scale decal [C] as shown. B089/B093 3-20...
Page 155 19. Make a full size copy. Then check to make sure the registrations (side-to-side and leading edge) and image skew are correct. If they are not, adjust the registrations and image skew (refer to the service manual). 3-21 B089/B093...
Page 156: Interchange Unit Installation
INTERCHANGE UNIT INSTALLATION 3.6 INTERCHANGE UNIT INSTALLATION 3.6.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty 1. Interchange Unit ..............1 2. Connector Cover..............1 3. Tapping Screw M3 x 8 ............1 B416I101.WMF B089/B093 3-22...
Page 157 If the optional 1-bin tray unit (B413) will be installed, do steps 6 and 7. 6. Loosen the screw, push down tab [F] with a screwdriver, and remove the front right cover [G]. 7. Slide out the exit cover [H]. 3-23 B089/B093...
Page 158 B416I103.WMF B416I104.WMF 8. Open the cover [A] of the interchange unit. 9. Install the interchange unit (2 connectors) [B]. 10. Secure the interchange unit with the knob screws [C]. 11. Attach the connector cover [D] ( x 1). B089/B093 3-24...
Page 159: Bin Tray Unit Installation
Check the quantity and condition of the components against the following list. Description Q’ty 1. 1-Bin Tray Unit..............1 2. Tray ..................1 3. Sub-Tray................1 4. Tray Guide................1 5. Paper Guide ................1 6. Tapping Screw M3 x 8 ............1 B413I101.WMF 3-25 B089/B093...
Page 160 1. Remove all tapes. 2. If the optional bridge unit has been installed, open the right jam removal cover [A] of the bridge unit. If the optional bridge unit is not installed, skip this step. B089/B093 3-26...
Page 161 5. Connect the connector [C]. 6. Reinstall the front right cover. 7. Peel off the backing [D] of the double-sided tape attached to the paper guide [E]. Then attach the paper guide to the underside of the scanner unit as shown. 3-27 B089/B093...
Page 162 1-BIN TRAY UNIT INSTALLATION B413I105.WMF 8. Install the tray guide [A]. 9. Install the tray [B]. 10. Install the sub-tray [C]. 11. Turn on the main power switch and check the 1-bin tray unit operation. B089/B093 3-28...
Page 163: Shift Tray
3.8.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty 1. Shift Tray Unit ..............1 2. Paper Guide - Large ............1 3. Paper Guide - Small ............2 4. Stepped Screw ..............1 B459I101.WMF 3-29 B089/B093...
Page 164 3.8.2 INSTALLATION PROCEDURE B459I104.WMF  CAUTION Unplug the copier power cord before starting the following procedure. 1. Remove all tapes. 2. Remove the plate [A]. 3. Install the large paper guide [B] and two small paper guides [C], as shown. B089/B093 3-30...
Page 165 NOTE: 1) Set the shift tray on the stepped screw. 2) The shift tray must be installed under the paper guide [C] installed in step 3. 6. Connect the cable [D] to the copier. 7. Turn on the main power switch. 8. Check the shift tray operation. 3-31 B089/B093...
Page 166: By-Pass Feed Unit Installation
3.9 BY-PASS FEED UNIT INSTALLATION 3.9.1 COMPONENTS CHECK Check the quantity and condition of the components against the following list. Description Q’ty 1. By-pass Tray Unit ..............1 2. Unit Holder................1 3. Tapping Screw ..............2 4. Allen Key ................1 B415I101.WMF B089/B093 3-32...
Page 167 BY-PASS FEED UNIT INSTALLATION 3.9.2 INSTALLATION PROCEDURE B415I500.WMF  CAUTION Unplug the copier power cord before starting the following procedure. 1. Remove all tapes. 2. Remove the entrance cover [A] ( x 2) and two screws [B]. 3-33 B089/B093...
Page 168 [C] of the by-pass tray unit [D]. 5. Install the by-pass tray unit ( x 2,  x 1). 6. Turn the main power switch on and check the by-pass tray function. 7. Make a copy from the by-pass tray. Then check the registration. B089/B093 3-34...
Page 169: Duplex Unit Installation
Check the quantity and condition of the accessories against the following list. Description Q’ty 1. Duplex Unit ................1 2. Connector Cover..............1 3. Bracket ................1 4. Clip ..................1 5. Unit Holder................1 6. Unit Holder Cover ..............1 7. Allen Key ................1 8. Tapping Screw - M3 x 8 ............4 B414I101.WMF B414I102.WMF 3-35 B089/B093...
Page 170 NOTE: 1) Make sure that the four screws are tightened in the proper order, as shown above. Otherwise, the duplex unit will not properly lock in place. 2) After securing the unit, store the Allen key in the inner cover [G] for future use. B089/B093 3-36...
Page 171 8. Connect the cable [E] and install the connector cover [F] ( x 1). 9. If the by-pass tray has already been installed, skip this step: Install the unit holder cover [G] ( x 2). 10. Turn on the main power switch and check the duplex unit function. 3-37 B089/B093...
Page 172: Bridge Unit Installation
3.11 BRIDGE UNIT INSTALLATION 3.11.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty 1. Bridge Unit ................1 2. Securing Plate ..............1 3. Shoulder Screw ..............1 4. Knob Screw .................1 B417I101.WMF B089/B093 3-38...
Page 173 Unplug the copier power cord before starting the following procedure. 1. Remove all tapes. 2. Loosen the screw [A] and remove the front right cover [B]. 3. If the sensor feeler [C] is out, fold it away into the machine. 3-39 B089/B093...
Page 174 8. Attach the securing plate [E], as shown. NOTE: Do not attach it with a screw; this is done when securing the front stand for the optional finisher. 9. Install the optional finisher (refer to the finisher installation procedure). B089/B093 3-40...
Page 175: Sheet Finisher Installation
3.12.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. B408I502.WMF Description Q’ty B022/B027/B031/ B079/B082/ B051/B052 B089/B093/B097 B135/B138 Front Joint Bracket Rear Joint Bracket Rear Joint Bracket Grounding Plate Copy Tray Staple Position Decal Screw - M4 x 14...
Page 176 NOTE: The following options must be installed before installing this finisher: Bridge Unit (B417) Paper Tray Unit (B390) or LCT (B391) 1. Unpack the finisher and remove the tapes. NOTE: Be sure to keep screw [A]. It will be needed to secure the grounding plate in step 4. B089/B093 3-42...
Page 177 7. Secure the locking lever ( x 1 knob M3 x 8) and close the front door. 8. Install the copy tray [G] ( x 1 knob M4 x 10). 9. Connect the finisher cable [H] to the main machine. 3-43 B089/B093...
Page 178 1000-SHEET FINISHER INSTALLATION B408I501.WMF 10. Attach the staple position decal [A] to the ARDF as shown. 11. Turn on the ac switch and check the finisher operation. B089/B093 3-44...
Page 179 3.13 500-SHEET FINISHER INSTALLATION 3.13.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty 1. Unit Holder................1 2. Entrance Guide..............1 3. Output Tray................1 4. Snap Ring................2 5. Knob Screw .................2 B442I101.WMF 3-45 B089/B093...
Page 180 NOTE: Before installing the 500-sheet finisher, the optional bridge unit (B417) must be installed. 1. Unpack the finisher and remove the tapes. 2. Install the entrance guide [A]. 3. Install the unit holder [B] ( x 2). 4. Install the 500-sheet finisher [C]. B089/B093 3-46...
Page 181 500-SHEET FINISHER INSTALLATION B442I105.WMF 5. Install the output tray [A] as shown (2 snap rings). 6. Connect the finisher cable [B]. 7. Turn on the main power switch and check the finisher operation. 3-47 B089/B093...
Page 182: Platen Cover Installation
PLATEN COVER INSTALLATION 3.14 PLATEN COVER INSTALLATION B089I555.WMF 1. Install the platen cover [A] ( x 2). B089/B093 3-48...
Page 183: Key Counter Installation
4. Hold the key counter plate nuts [D] on the inside of the key counter bracket [E] and insert the key counter holder [F]. 5. Secure the key counter holder to the bracket ( x 2). 6. Install the key counter cover [G] ( x 2). 3-49 B089/B093...
Page 184 9. Secure the key counter holder assembly with a screw [D]. 10. Use the User Tools to enable the counter function for the following modes: • Copy mode • Document server mode • Fax mode • Scanner mode • Printer mode B089/B093 3-50...
Page 185: Optics Anti-Condensation Heater
2. Move the 1st and 2nd scanners to the right. 3. Install the cable clamp [E]. 4. Install the anti-condensation heater [F] ( x 2). 5. Join the connectors [G] 6. Attach the cable cover [H], as shown. 3-51 B089/B093...
Page 186: Tray Heater
1. Remove the connector cover [A] and rear cover [B] ( x 4). 2. Slide out the 1st and 2nd paper trays. 3. Pass the connector [C] through the opening [D]. 4. Install the tray heater assembly [E] ( x 1). B089/B093 3-52...
Page 187 6. Route the heater cable [B] to the side of rivet [C] and under bracket [D]. 7. Clamp the heater cable [B] as shown. 8. Joint the heater cable and the ac cable [E]. 9. Reinstall the paper lift motor [A] and reassemble the machine. 3-53 B089/B093...
Page 188: Tray Heater (Optional Paper Tray Unit)
1. Remove the joint brackets [A] ( x 1 each). 2. Remove the rear cover [B] for the optional paper tray unit ( x 2). 3. Remove the cable guide [C] ( x 1). 4. Install the clamps [D]. B089/B093 3-54...
Page 189 5. Slide out the two paper trays from the optional paper tray unit. 6. Pass the connector [A] through the opening [B]. 7. Install the tray heater assembly [C] ( x 1). 8. Clamp the cables [D], as shown. 9. Join the connectors [E]. 10. Reinstall the cable guide. 3-55 B089/B093...
Page 190 13. Reinstall the two paper trays into the optional paper tray unit. 14. Remove the 2nd paper tray of the copier. 15. Remove two screws [B] and install the screws [C] which were removed in step 16. Reinstall the 2nd paper tray of the copier. B089/B093 3-56...
Page 191: Tray Heater (Optional Lct)
3. Slide out the paper tray [C]. 4. Push the stopper [D] on both slide rails and remove the paper tray. 5. Pass the connector [E] through the opening [F]. 6. Install the tray heater [G] ( x 1). 3-57 B089/B093...
Page 192 8. Connect the cable [B] to the tray heater cable [C]. 9. Route the cable and clamp it. 10. Remove the connector cover of the copier [D]. 11. Join the connectors [E]. 12. Reinstall the connector cover of the copier. B089/B093 3-58...
Page 193 15. Reinstall the paper tray. 16. Remove the 2nd paper tray of the copier. 17. Remove two screws [B] and install the screws [C] which were removed in step 18. Reinstall the 2nd paper tray of the copier. 3-59 B089/B093...
Page 194: Removing The Covers
4. Remove the knockouts [D] as required. Top: NIB, marked “LAN” Middle: File Format Converter, IEEE 1394, IEEE 802.11b, USB 2.0, or Bluetooth. (Only one of these can be installed.) Bottom: IEEE 1284. (The connector is provided on the controller board.) B089/B093 3-60...
Page 195: Printer/Scanner Module (B)
3. Keytop - Copy ..............1 4. Keytop – Document Server..........1 5. Keytop - Printer..............1 6. Keytop – Scanner .............1 7. CD-ROM: Printer ..............1 8. CD-ROM: Scanner.............1 9. CD-ROM: Operation Manual..........1 10. Operating Instructions............1 11. FCC Label (USA only) ............1 3-61 B089/B093...
Page 196 NOTE: Only one slot is available for an interface option. You can install only one printer interface option at a time: File Format Converter (B519), IEEE 1394 (G336), IEEE 802.11b (B515), USB 2.0 (B525-01), or Bluetooth (G354). Refer to the sections below for details about how to install each optional interface. B089/B093 3-62...
Page 197: Mb Memory (G)
3.20.3 128 MB MEMORY (G331) B577R105.WMF  CAUTION Unplug the main machine power cord before starting the following procedure. 1. Remove the machine rear cover and controller board cover. ("3.20.1) 2. Install the memory DIMM [A] on the controller board. 3-63 B089/B093...
Page 198 3. Attach one end of the connector cable [C] to the HDD. 4. Attach the other end of the connector to CN516 [D] on the controller board. 5. Fasten the bracket with the HDD attached to the controller board [E] ( x 3). B089/B093 3-64...
Page 199 DIMM, attach only the Copy and Document Server Keytops. Document Server Printer If you are installing the HDD with the Printer/Scanner DIMM, attach all the keytops. Scanner 8. Install the stamp data on the hard disk using SP5853. 3-65 B089/B093...
Page 200: Nib (B)
Unplug the main machine power cord before starting the following procedure. 1. Remove the machine rear cover, controller board cover, and remove the top knockout. ("3.20.1) 2. Attach the NIB [A] to the controller board ( x 1). B089/B093 3-66...
Page 201: Ieee 1394 Interface Kit (G)
3. Attach the IEEE 1394 board [B] to the controller board. NOTE: Make sure that the jumper on the board is set to TB2. 4. Fasten the board with the screws [C] ( x 2). 5. Use the appropriate cable provided to connect the machine to the computer. 3-67 B089/B093...
Page 202 Determines how successive initiator login in requests are handled during login in for SBP-2. 5839 012 Login Enables or disables exclusive login for SBP-2. 5839 013 Login MAX Sets the limit for the number of logins for SBP-2. Range: 1 ~ 62. B089/B093 3-68...
Page 203: Ieee 802.11B Interface Kit (B)
3. Attach the IEEE 802.11b Board [B] to the controller board. NOTE: Make sure that the jumper at TB1 is set on the left at 3, B515R900.WMF 4. Fasten the board with the screws [C] removed in Step 2. 3-69 B089/B093...
Page 204 11. If reception is poor, you may need to move the machine: • Make sure that the machine is not located near an appliance or any type of equipment that can generate a strong magnetic field. • Position the machine as close as possible to the access point. B089/B093 3-70...
Page 205 Press here to display the current status of the bandwidth. One of the following is displayed to reflect the reception status of the wireless LAN: Good 76 ~ 100% Fair 41 ~ 75% Poor 21 ~ 40% Unavailable 0 ~ 20% 3-71 B089/B093...
Page 206 Used to confirm the current WEP key setting. 5840 11 WEP Key Select Used to select the WEP key (Default: 00). 5840 20 WEP Key Select Used to display the maximum length of the string that can be used for the WEP Key entry. B089/B093 3-72...
Page 207: Usb 2.0 Board (B)
3. Attach the USB 2.0 board [B] to the controller board. 4. Fasten the board with the screws [C] removed in Step 2. 5. Execute SP5990 5 to print a Self-Diagnostic Report with the system settings and confirm that the machine correctly recognizes the interface. 3-73 B089/B093...
Page 208 High speed/Full speed auto adjust (480Mbps/12Mbps) Full speed (12Mbps fixed) 5844 2 Vendor ID Displays the vendor ID. DFU 5844 3 Product ID Displays the product ID. DFU 5844 4 Dev. Release Number Displays the development release version number. DFU B089/B093 3-74...
Page 209: Bluetooth Unit 2045 (G)
3. Attach the Bluetooth Board [B] to the controller board. NOTE: Make sure that the jumper at TB1 is set on the left at 3, G354R900.WMF 4. Fasten the board with the screws [C] removed in Step 2. 3-75 B089/B093...
Page 210 G354R108.WMF ⇒ 5. With Insert the Bluetooth PCI card label facing the front of the machine, insert the card [A] into the PCI slot. 6. Press the antenna [B] to extend it. 7. Attach the antenna cap [C]. B089/B093 3-76...
Page 211: Postscript 3 Unit (G)
NOTE: To install this DIMM, the Printer/Scanner option must be installed first. ("3.20.2) 1. Remove the machine rear, controller board cover. ("3.20.1) 2. Install the Postscript 3 DIMM [A] in the upper slot [B] of the controller board. 3-77 B089/B093...
Page 212: File Format Converter (B)
1. Remove the machine rear, controller board cover, and middle knockout. ("3.20.1) 2. Remove the slot cover [A] ( x 2). Save these screws 3. Attach the File Format Converter board [B] to the controller board. 4. Fasten the board with the screws [C] removed in Step 2. B089/B093 3-78...
Page 213: Check All Connections
2. Enter the printer user mode and print the configuration page. User Tools> Printer Settings> List Test Print> Config. Page NOTE: The same data can also be printed by executing SP1-004 – Print Summary. All installed options are listed in the “System Reference” column. 3-79 B089/B093...
Page 214: User Account Enhancement Unit (B)
1. Remove the machine rear cover and controller board cover. ("3.20.1) 2. Install the user account enhancement NVRAM [A] in optional socket (IC 37). 3. Replace the controller board cover, rear cover, and plug in cord and turn on the main switch. B089/B093 3-80...
Page 215 SERVICE TABLES...
Page 217: General Caution
1. Clean the exposure glass with alcohol or with glass cleaner to reduce the amount of static electricity on the surface of the glass. 2. Use a blower brush or a cotton pad with water to clean the mirrors and lens. B089/B093...
Page 218: Laser Unit
2. The toner bottle should be replaced while the main switch is on. 3. If the optional tray, drum, and optics anti-condensation heaters have been installed, keep the copier power cord plugged in, even when the copier main switch is turned off. This keeps the heaters energized. B089/B093...
Page 219: Service Program Mode
On the touch-panel, press Copy SP. To enter the Special Service Mode:  Copy SP Hold down  and then press Copy SP. Exit 5. Press Exit twice to return to the copy window. NOTE: Use SP2902 to perform test pattern printing. (! 4.2.3) B089/B093...
Page 220: Sp Mode Button Summary
Press to scroll to the previous or next display in segments the size of the screen display (page). Press to scroll the display to the previous or next line, line by line. Press to move the highlight on the left to the previous or next selection in the list. B089/B093...
Page 221: Selecting The Program Number
Press Start  twice, and then press SP Mode (highlighted) in the copy window to return to the SP mode display. 3. When you are finished, press Exit twice to return to the copy window. B089/B093...
Page 222: Service Program Mode Tables
 and Copy SP together. (! 4.2.1) Denotes “Design or Factory Use”. Do not change this value. Japan only The feature or item is for Japan only. Do not change this value. Sideways feed direction Lengthwise feed direction B089/B093...
Page 223: Sp1Xxx: Feed
[0 = Off / 1 = On / 2 = Off plus machine temperature check] Switches fusing idling on/off. Switch on if fusing on the 1st and 2nd copies is incomplete (this may occur if the room is cold.) B089/B093...
Page 224 [0 = 1 s / 1 = 3 s] Default: 0 = N. America, 1 = Europe/Asia 1109 Fusing Nip Band Check Checks the fusing nip band (! 4.2.11) [1 = Start / 0 = Stop] B089/B093...
Page 225 9, this SP is not used. Do not input a value greater than 1200. Use this SP when a paper feed problem occurs from the 1st paper tray. See “Paper Lift Mechanism” for details on SP1908. [0 ~ 2000 / 200 / 1 ms/step] B089/B093...
Page 226 SP1908 is determined by paper width. See “Paper Lift Mechanism” for details on SP1908. [0 = None (Not used) / 1 = HLT/A5 / 2 = A4 / 3 = LT / 4 = DLT / 5 = A3] B089/B093 4-10...
Page 227 If a middle size threshold is not stored with SP1909-9, this SP is not used. Use this SP when a paper feed problem occurs when paper in the 2nd paper tray is running low. See “Paper Lift Mechanism” for details on SP1909. [0 ~ 2000 / 300 / 1 ms/step] 4-11 B089/B093...
Page 228 Do not input a value greater than 1200. Use this SP when a paper feed problem occurs from the 3rd paper tray. See “Optional Paper Tray Unit – Paper Lift Mechanism” for details on SP1910. [0 ~ 2000 / 200 / 1 ms/step] B089/B093 4-12...
Page 229 SP1910 is determined by paper width. See “Optional Paper Tray Unit - Paper Lift Mechanism” for details on SP1910. [0 = None (Not used) / 1 = HLT/A5 / 2 = A4 / 3 = LT / 4 = DLT / 5 = A3] 4-13 B089/B093...
Page 230 Set this SP to 2 or 3 when a paper feed problem occurs before near-end. See “Optional Paper Tray Unit - Paper Lift Mechanism” for details on SP1911. [0 = None (Empty) / 1 = Near End / 2 = 25% / 3 = 75%] B089/B093 4-14...
Page 231 0: Normal Detection. Detects a jam if the size of the paper fed is shorter or longer than the size selected for the bypass tray. 1: Simple Detection. Detects a jam if the size of the paper fed is longer than the size set for the bypass tray. 4-15 B089/B093...
Page 232: Sp2Xxx: Drum
50V (e.g. from –550 to –500). The size of the decrease depends on SP2005 3. [0 ~ 100 / 95 / 1 %/step] 2005 3 Charge Roller Bias Correction Adjusts the size of the charge roller voltage correction. [0 ~ 200 / 50 / 1 V/step] B089/B093 4-16...
Page 233 The actual right side erase margin on the reverse side is this value plus the value of SP21016. The specification is 2 +2.5/–1.5 mm. See “Replacement and Adjustment - Copy Adjustment” for details. [0.0 ~ 9.0 / 0.3 / 0.1 mm/step] 4-17 B089/B093...
Page 234 This SP adjusts the time for applying the charge. [0 ~ 150 / 80 / 1 ms /step] 2210 2 Development Bias Adjusts the development bias off time. [-120 ~ 120 / 0 / 1ms/step] B089/B093 4-18...
Page 235 If toner remains on the roller after cleaning (dirty background appears on the rear side of the paper), increase the current. [0 ~ 10 / –4 / 1 µA/step] 2301 5 Input – Front DFU 2301 6 Input – Rear DFU 4-19 B089/B093...
Page 236 ID Sensor PWM Value Displays the PWM value of the ID sensor after performing the developer initialization. This value is added to the value of SP2934 4 (PWM Start Value for Vsg Auto Adjust). 2803 3 Flag DFU B089/B093 4-20...
Page 237 This SP prevents this problem. [0.0 ~ 1.0 / 0.0 / 1 mm/step] 2906 2 Interval Changes the interval for the image shift specified by SP2906 1. [1 ~ 10 / 0 / 1 page/step] 4-21 B089/B093...
Page 238 ID Adjustment for Test Pattern [0 ~ 15 / 15 / 1/step] Adjusts the image density level for black pixels on test pattern printouts (patterns are made with SP2902) This SP affects all test patterns except for the grayscale test patterns. B089/B093 4-22...
Page 239 Adjusts Vts (Vt for a new PCU). The TD sensor output is adjusted to this value during the TD sensor initial setting process. This SP is effective only when SP2921 is “0”, “1”, or “2”. DFU. Do not change this value. 4-23 B089/B093...
Page 240 Adjusts the upper limit of the PWM for the ID sensor LED. DFU [0 ~ 999 / 0 / 1/step] 2934 3 Upper Limit Correction Corrects the upper limit of the PWM for the ID sensor LED. DFU [0 ~ 999 / 0 / 1/step] B089/B093 4-24...
Page 241 ISSUER CODE Ref [0~9999 / 0 / 1] Sets the standard issuer code, once it has been determined. South Korea Only. 2994* Vts Limitation - Factory 2994 1 Upper Limit - Factory Only 2994 2 Lower Limit - Factory Only 4-25 B089/B093...
Page 242 This value x 30 ms. 0: No reverse at end of job [0 ~ 99 / 1 / 1/step] 2999* Toner Control Data Display Displays the toner density control data on the debug monitor. DFU [0 = No / 1 = Yes] B089/B093 4-26...
Page 243: Sp4-Xxx: Scanner
[0 ~ 9.0 / 0.5 / 0.1 mm/step] 4012 4 Left Side 4013 Scanner Free Run Performs a scanner free run with the exposure lamp on. Press ON on the touch panel to start this feature. Press the  (Clear/Stop) key to stop. 4-27 B089/B093...
Page 244 Selects whether the machine determines that the original is A4/LT, or 8K/16K. 8K/16K is not available for USA models. [0 = Normal (LT for USA models, A4 for Europe/Asia models) 1 = Reversed [A4 for USA models, LT for Europe/Asia models] 2 = 8K/16K] B089/B093 4-28...
Page 245 Using this SP mode after replacing the white plate or erasing the memory on the controller board. See “Replacement and Adjustment – Copy Image Adjustments - Standard White Density Adjustment” for details on how to do this. Press Execute on the touch panel to start. 4-29 B089/B093...
Page 246 Adjusts the coefficient of the D/A converter for the AGC gain curve for scanning the white plate. [0 ~255 / 147 / 1/step] 4902 Exposure Lamp ON Turns on the exposure lamp. Press ON on the touch panel to turn on the lamp. Press OFF to turn off the lamp. B089/B093 4-30...
Page 247 [0 ~ 10 / 3 / 1 step] 4903 18 Generation: 35% ~ 66% [0 ~ 10 / 5 / 1 step] 4903 19 Generation: 67% ~ 141% 4903 20 Generation: 142% ~ 400% 4-31 B089/B093...
Page 248 2: After shading correction without black level correction 3: Shading data 4907* Gash Adj: Others 4907 1* Fax 25%, 50% Reduction Determines whether 25% and 50% reduction is available in fax mode. [0 = No, 1 = Yes] 4907 2 Outline Level DFU B089/B093 4-32...
Page 249 Note: Dust that triggers a warning could be removed from the glass by the originals in the feed path. If the dust is removed by passing originals, this is not detected and the warning remains on. 4-33 B089/B093...
Page 250: Sp5Xxx: Mode
Determines whether the total counter counts up at paper feed-in or at paper exit. [0 = Feed In / 1 = Exit] 5127* APS Off Mode Selects whether APS mode is selected as the power-up default. [0 = Enable / 1 = Disabled] B089/B093 4-34...
Page 251 DFU [–10~+10 / 0 / 1 mm step] –10: Extreme top +10: Extreme bottom 4-35 B089/B093...
Page 252 [0~3 / 3 / 1 step] 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) 5505* Error Alarm Setting Sets the error alarm level. Japan only DFU [0~255 / 50 / 100 copies per step] B089/B093 4-36...
Page 253 The “Paper Supply Call Level: nn” SPs specify the paper control call interval for the referenced paper sizes. DFU 5507 132* [00250 ~ 10000 / 1000 / 1 Step] 5507 133* 5507 134* 5507 141* 5507 142* 5507 160* 5507 164* 5507 166* 5507 172* 4-37 B089/B093...
Page 254 This SP is effective when the value of SP5508-4 is “1”. Japan Only 0: Auto Call, 1: Alarm 5508 23 Door Operation: Time Length This SP is effective when the value of SP5508-4 is “1”. Japan Only 0: Auto Call, 1: Alarm B089/B093 4-38...
Page 255 Press the  (Clear/Stop) key to stop. [0 = No / 1 = Yes] 5803 Input Check Displays signals received from sensors and switches. Press the  (Clear Modes) key to exit the program. (! 4.2.4) 4-39 B089/B093...
Page 256 Use this to input the telephone number of the sales representative (this is displayed in the inquiry menu of UP mode). Press the  key if you need to input a pause (–). Press the  (Clear/Stop) key to delete the telephone number. B089/B093 4-40...
Page 257 [0~100 / 30 / 1 sec.] 5816 10 RCG Read Timeout Sets the length of time (seconds) for the timeout when send data is written from the RCG during a call via the NRS network. [0~100 / 30 / 1 sec.] 4-41 B089/B093...
Page 258 Downloads the content of a flash memory card to the NVRAM on the control board. (! 4.2.8 ) While using this SP mode, always keep the front cover open. This prevents a software module accessing the NVRAM during the download. After executing this SP, switch the copier off and on. B089/B093 4-42...
Page 259 Disables or enables Telnet operation. If this SP is disabled the Telnet port is closed. [0~1/ 1 / 1] 0: Disable 1: Enable 5828 91 Disables or enables the Web operation. [0~1/ 1 / 1] 0: Disable 1: Enable 4-43 B089/B093...
Page 260 0: Off (disable), 1: On (enable) DFU To reset the machine to 0, the machine must be turned off and on again. Selecting 0 for this option without cycling the power off and on does not restore the default setting (0). B089/B093 4-44...
Page 261 Default for JPEG [5~95 / 50 / 1] Sets the JPEG format default for documents sent to the document management server via the MLB with JPEG selected as the format. Enabled only when optional MLB (Media Link Board) is installed. 4-45 B089/B093...
Page 262 1: Enables. Exclusive login is in effect. Enables or disables the exclusive login feature (SBP-2 related). 5839 13* Login MAX [0~63 / 8 / 1], (0 and 63: Reserved) Sets the maximum number of logins from the initiator (6-bits) B089/B093 4-46...
Page 263 5840 20 WEP Mode 0: Max. 64-bit (10 characters) 1: Max. 128-bit (10, 26 characters) Determines the operation mode of the WEP key. Displayed only when the option 801.11b for wireless LAN is installed. 4-47 B089/B093...
Page 264 0x01: Full Speed (12 Mbps fixed) 0x04: High Speed/Full Speed (480 Mbps/12 Mbps auto adjust) 5844 2 Vendor ID [0x0000~0xFFFF/ 0x05CA /1], DFU Sets the vendor ID: Initial Setting: 0x05A Ricoh Company. 5844 3 Product ID [0x0000~0xFFFF/0x0403/1], DFU Sets the product ID.
Page 265 Bit3 = 1 Fax RX delivery function exists Bit2 = 1 Sender password function exists Bit1 = 1 Function to link MK-1 user and Sender exists Bit0 = 1 Sender specification required (if set to 1, Bit6 is set to “0”) 4-49 B089/B093...
Page 266 Allows you to enter a search attribute other than the default facsimile telephone number (FacsimileTelephoneNumber) for the LDAP server search. 5846 73 LDAP Attribute Allows you to enter a search attribute other than (Organization) the default organization name (o) for the LDAP server search. B089/B093 4-50...
Page 267 5848 5 Delivery Input (Lower 4 Bits) 5848 6 Fax Control (Lower 4 Bits) 5848 7 Comm. Log Fax (Lower 4 Bits) No information available. 5848 100 Repository: Max. Size of [1~1024 / 1024 / 1K] Download Image 4-51 B089/B093...
Page 268 When set to “1” allows reception of firmware data via the local port (IEEE 1284) during a remote ROM update. This setting is reset to zero after the machine is cycled off and on. [0~1 / 0 / 1] DFU 0: Not allowed 1: Allowed B089/B093 4-52...
Page 269 (!5.3.1) 5859 3 Key 3 [-9999999~9999999 / 0 / 1] 5859 4 Key 4 5859 5 Key 5 5859 6 Key 6 5859 7 Key 7 5859 8 Key 8 5859 9 Key 9 5859 10 Key 10 4-53 B089/B093...
Page 270 Selects the paper size for the LCT. Use this SP after changing the paper size in the optional LCT (i.e., after changing the side plate position for the LCT). [0~1 / 1 / 1] North America 0: A4 1: LT [0~1 / 0 / 1] Other Areas (Europe/Asia) 0: A4 1: LT B089/B093 4-54...
Page 271 2. After the machine has entered the auto off mode or an error occurs, the machine stops the fan after this time runs out. [30 ~ 120 / 30 s / 1 s] 4-55 B089/B093...
Page 272 3: Mainland China 4: Taiwan 5996 2 SBCU ID Displays the CPM information for the engine board. For example, 22 (22 cpm), 27 (27 cpm), and so on. 5996 3 IPU ID Displays the IPU ID (presently fixed at “32”). B089/B093 4-56...
Page 273: Sp6Xxx: Peripherals
APS sensor in the ADF does not detect the original size. 8K/16K is not available for 115V machines. [0 = Normal (LT for USA models, A4 for Europe/Asia models) 1 = Reversed [A4 for USA models, LT for Europe/Asia models] 2 = 8K/16K] 4-57 B089/B093...
Page 274 0 = Off, 1 = On 6920 3 Serial Communication 0 = NG, 1 = OK 6920 4 Original Set 0 = Off, 1 = On 6920 5 Serial Check 6925 Bridge/Duplex/By-Pass/Loop Back DFU 6925 1 Practice 6925 2 Result B089/B093 4-58...
Page 275: Sp7Xxx: Data Log
11 to 15 x 3 originals). No count will be returned for 1~10 copies of an original. 7007* Other Counter 7007 1 Duplex Counter Displays the count total for the selected item. 7007 2 A3/DLT Counter 7007 3 Staple Counter 7007 4 Scan Counter 4-59 B089/B093...
Page 276 Displays the total number of copies fed from each paper feed station. 7 204 2 Tray 1 7 204 3 Tray 2 7 204 4 Tray 3 7 204 5 Tray 4 7 205* Total ADF Counter Displays the total number of originals fed by the ADF. B089/B093 4-60...
Page 277 Latest 7 7 403 9 Latest 8 7 403 10 Latest 9 7 502* Total Paper Jam Counter Displays the total number of paper jams. 7 503* Total Original Jam Counter Displays the total number of original jams. 4-61 B089/B093...
Page 278 Paper exit sensor (Lag) 7 504 63 Bridge relay sensor (Lag) 7 504 64 Bridge exit sensor (Lag) 7 504 65 Duplex entrance sensor (Lag) 7 504 66 Duplex exit sensor (Lag) 7 504 67 1 bin tray exit sensor (Lag) B089/B093 4-62...
Page 279 DATE is the date the jams occurred. Size Code Size Code Size Code A4 (S) A3 (L) DLT (L) A5 (S) A4 (L) LG (L) B5 (S) A5 (L) LT (L) LT (S) B4 (L) HLT (L) HLT (S) B5 (L) Others 4-63 B089/B093...
Page 280 Resets the total copy count by paper tray. To reset, press Execute on the touch panel. Use these SP modes when replacing the pick- 7816 2 Tray 1 up, feed, and separation rollers. 7816 3 Tray 2 7816 4 Tray 3 7816 5 Tray 4 7816 6 B089/B093 4-64...
Page 281 7991 1* Source File Name Module name 7991 2* Line Number Number of lines 7991 3* Result Value 7909 PCU Counter Display Displays the value of the PCU counter (number of copies since the last PCU change). 7999 Engine Debug Log Switch 4-65 B089/B093...
Page 282: Sp8-Xxx: Data Log
Each counter will be discussed case by case. Other applications Refers to network applications such as Web (external network Image Monitor. Utilities developed with the SDK applications, for (Software Development Kit) will also be counted example) with this group in the future. B089/B093 4-66...
Page 283 Currently not available. Personal Computer Pages. A page is the total scanned surface of the original. Duplex pages count as two pages, and A3 simplex count as two pages if the A3/DLT counter SP is switched ON. 4-67 B089/B093...
Page 284 Toner End TonSave Toner Save TXJob Send, Transmission Yellow, Magenta, Cyan YMCK Yellow, Magenta, Cyan, BlacK NOTE: All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear, or the Counter Reset SP7 808. B089/B093 4-68...
Page 285 • When an image received from Palm 2 is received and stored, the L: counter increments. • When the customer prints a report (user code list, for example), the O: counter increments. However, for fax reports and reports executed from the fax application, the F: counter increments. 4-69 B089/B093...
Page 286 • When a copy job stored on the document server is printed with a network application (Web Image Monitor, for example), the C: counter increments. • When a fax on the document server is printed, the F: counter increments. B089/B093 4-70...
Page 287 The L: counter counts the number of jobs sent from within the document server mode screen at the operation panel. • If the send is started from Desk Top Binder or Web Image Monitor, for example, then the O: counter increments. 4-71 B089/B093...
Page 288 Booklet mode and set for folding (Z-fold). 8 06x 6 Punch Number of jobs started in Punch mode. When Punch is set for a print job, the P: counter increments. (See SP8 064 6.) 8 06x 7 Other Reserved. Not used. B089/B093 4-72...
Page 289 • The first test print and subsequent test prints to adjust settings are added to the number of pages of the copy job (SP 8072). • When printing the first page of a job from within the document server screen, the page is counted. 4-73 B089/B093...
Page 290 • The counters for color are provided for future use; the color fax feature is not available at this time. • The fax job is counted when the job is scanned for sending, not when the job is sent. B089/B093 4-74...
Page 291 • If the job is cancelled during sending, it may or may not be counted, depending on what stage of the process had been reached when the job was cancelled. • Even if several files are combined for sending, the transmission counts as one job. 4-75 B089/B093...
Page 292 Note: At the present time, these counters perform identical counts. • This counts fax jobs started from a PC using a PC fax application, and sending the data out to the destination from the PC through the copier. B089/B093 4-76...
Page 293 These SPs count the total number of large pages input with the scanner for scan jobs only. Large size paper (A3/DLT) scanned for fax transmission are not counted. Note: These counters are displayed in the SMC Report, and in the User Tools display.. 4-77 B089/B093...
Page 294 • When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1. • If a jam occurs during the job, recovery processing is not counted to avoid double counting. Also, the pages are not counted if the jam occurs before the first sheet is output. B089/B093 4-78...
Page 295 • If the user selects “Mixed Sizes” for copying in the platen mode, the Mixed Size count is enabled. • In the SADF mode if the user copies 1 page in platen mode and then copies 2 pages with SADF, the Platen count is 1 and the SADF count is 3. 4-79 B089/B093...
Page 296 8 24x 8: Binary 8 24x 9: Grayscale • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode. B089/B093 4-80...
Page 297 S:Scan PGS/Stamp The L: counter counts the number of pages 8 296 L:Scan PGS/Stamp stored from within the document server mode screen at the operation panel, and with the Store File button from within the Copy mode screen 4-81 B089/B093...
Page 298 8 30x 4 B4 8 30x 5 B5 8 30x 6 DLT 8 30x 7 LG 8 30x 8 LT 8 30x 9 HLT 8 30x 10 Full Bleed 8 30x 254 Other (Standard) 8 30x 255 Other (Custom) B089/B093 4-82...
Page 299 Note: At the present time, 8 321 and 8 325 perform identical counts. 8 32x 1 JPEG 8 32x 2 JPEG2000 8 32x 3 TIFF (Comp OFF) 8 32x 4 TIFF (Comp ON) 8 32x 5 PDF 8 32x 6 Other 4-83 B089/B093...
Page 300 [0~9999999/ 0 / 1] • Print jobs done with Web Image Monitor and Desk Top Binder are added to the L: count. • Fax jobs done with Web Image Monitor and Desk Top Binder are added to the F: count. B089/B093 4-84...
Page 301 ISO standards for the reduction of paper consumption. • Pages that are only partially printed with the n-Up functions are counted as 1 page. • Here is a summary of how the counters work for Booklet and Magazine modes: 4-85 B089/B093...
Page 302 The number of pages printed in series (one side) or printed as a book with booklet right/left pagination. 8 43x 3 User Stamp The number of pages printed where stamps were applied, including page numbering and date stamping. B089/B093 4-86...
Page 303 8 44x 6 DLT 8 44x 7 LG 8 44x 8 LT 8 44x 9 HLT 8 44x 10 Full Bleed 8 44x 254 Other (Standard) 8 44x 255 Other (Custom) • These counters do not distinguish between LEF and SEF. 4-87 B089/B093...
Page 304 8 46x 1 Normal 8 46x 2 Recycled 8 46x 3 Special 8 46x 4 Thick 8 46x 5 Normal (Back) 8 46x 6 Thick (Back) 8 46x 7 OHP 8 46x 8 Other B089/B093 4-88...
Page 305 8 484 P:PrtPGS/TonSave These SPs count the number of pages printed with the Toner Save feature switched on. Note: These SPs return the same results as this SP is limited to the Print application. [0~9999999/ 0 / 1] 4-89 B089/B093...
Page 306 8 514 13 BM-Links Japan Only 8 514 14 Other • SP8 511 and SP8 514 return the same results as they are both limited to the Print application. • Print jobs output to the document server are not counted. B089/B093 4-90...
Page 307 2) The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted. 8 531 Staples This SP counts the amount of staples used by the machine. [0~9999999/ 0 / 1] 4-91 B089/B093...
Page 308 • If a document is sent to more than one destination with a Group transmission, the count is done for each destination. • Polling transmissions are counted but polling RX are not. • Relay, memory, and confidential mailbox transmissions and are counted for each destination. B089/B093 4-92...
Page 309 These SPs count by color mode the total number of pages attached to an e-mail for LS applications only. Note: This SP is expanded for color MFP and color LP machines. For this machine, the count is done for black only. 4-93 B089/B093...
Page 310 HDD of the Scan Router server. 2) If the job is canceled before storage on the Scan Router server finishes, the counts are not done. 3) The count is executed even if regardless of confirmation of the arrival at the Scan Router server. B089/B093 4-94...
Page 311 2) If several documents are merged for sending, the number of pages stored are counted for the application that stored them. 3) When several documents are sent by a Fax broadcast, the F: count is done for the number of pages sent to each destination. 4-95 B089/B093...
Page 312 (1% steps) is better than other machines in the market that can only measure in increments of 10 (10% steps). • This SP is expanded for color MFP and color LP machines. For this machine, the count is done for black only. B089/B093 4-96...
Page 313 8 941 7 Down Time/PrtJam Total down time due to paper jams during printing. 8 941 8 Down Time/OrgJam Total down time due to original jams during scanning. 8 941 9 Down Time/TonEnd Total down time due to toner end. 4-97 B089/B093...
Page 314 8 951 8 Fax Program Fax application registrations with the Program (job settings) feature. 8 951 9 Printer Program Printer application registrations with the Program (job settings) feature. 8 951 10 Scanner Scanner application Program registrations with the Program (job settings) feature. B089/B093 4-98...
Page 315: Test Pattern Printing (Sp)
Grayscale with White Line (Vertical 8bit, Even) Grayscale (Vertical) Grid (1dot pair) (OR Outside Data 1) Grayscale (Vertical/Horizontal) Trimming Area (OR Outside Data) Also see SP 4417 in the SP table for a different set of test patterns. 4-99 B089/B093...
Page 316: Input Check
Bridge Paper Sensor Activated Deactivated Bridge Right Guide Switch Activated Deactivated Bridge Left Guide Switch Activated Deactivated Bridge Unit Set Unit Set Unit not set Bridge Fan Motor Lock Locked Unlocked Shift Tray Unit Set Unit Set Unit not set B089/B093 4-100...
Page 317 By-pass Paper Size 4 Activated Deactivated By-pass Paper Size 3 Activated Deactivated Not Used Not Used Not Used Not Used Key Counter Set Detected Not detected Key Card Set Detected Not detected Polygon Motor Ready Signal Ready Not ready Not Used 4-101 B089/B093...
Page 318 2nd Paper Size 4 Activated Deactivated 1st Paper Size 1 Activated Deactivated 1st Paper Size 2 Activated Deactivated 1st Paper Size 3 Activated Deactivated 1st Paper Size 4 Activated Deactivated NOTE: Numbers 12 to 14 are not used for this machine. B089/B093 4-102...
Page 319: Ardf Input Check (Sp)
Paper not detected Paper detected ADF cover sensor Cover closed Cover opened DF position sensor ADF closed ADF opened Registration sensor Paper not detected Paper detected Exit sensor Paper not detected Paper detected Inverter sensor Paper not detected Paper detected 4-103 B089/B093...
Page 320: Finisher Input Check (Sp)
Deactivated Stapler Tray Paper Sensor Activated Deactivated Not Used Lower Tray Lower Limit Sensor Activated Deactivated Not used Stack Height Sensor Activated Deactivated Not Used Not Used Shift HP Sensor Activated Deactivated Exit Guide HP Sensor Activated Deactivated B089/B093 4-104...
Page 321 Entrance Sensor Activated Deactivated Not Used Not Used Not Used Staple Unit Lock Locked Not Locked Staple Cartridge Sensor Activated Deactivated Staple End Sensor Activated Deactivated Staple Hammer HP Sensor Activated Deactivated Staple Unit Cover Switch Closed Opened 4-105 B089/B093...
Page 322: Output Check
2nd Paper Tray Up Lower paper lift motor (Up) 2nd Paper Tray Down Lower paper lift motor (Down) Paper Transport CL Upper relay clutch Paper Transport CL2 Lower relay clutch Fuser Drive Cancel SOL Fusing drive release solenoid B089/B093 4-106...
Page 323 Polygon Motor/LD Polygonal mirror motor and laser diode LD ON Laser diode - Do not use Duplex Unit Free Run 1 Duplex unit free run (without paper) Duplex Unit Free Run 2 Duplex unit free run (with paper) 4-107 B089/B093...
Page 324: Ardf Output Check (Sp)
11 Positioning Roller Solenoid Not Used 12 Stack Feed-out Motor Not Used 13 Exit Guide Plate Motor Not Used 14 Not Used Paddle Roller Solenoid 15 Not Used Exit Unit Gear Solenoid 16 Not Used Stack Height Lever Solenoid B089/B093 4-108...
Page 325: Smc Data Lists (Sp)
2. Print out all SMC data lists (SP mode 5990). NOTE: Be sure to print out all the lists. If the NVRAM data upload was not completed, it is necessary to change the SP mode settings by hand. 3. Open SP mode 5801. 4-109 B089/B093...
Page 326 (All), SP5863, registered scanner documents and subjects. Clear UCS Settings Initializes: SP5846 (All), SP5801 15 5. Press Execute and turn the main switch off and back on. 6. Download the NVRAM data from a flash memory card (! NVRAM Data Download). B089/B093 4-110...
Page 327 • Do SP 20012 (ID Sensor Initial Setting) and SP49111 (HDD media check). • Do the white level adjustment (! Section 6.8.2 Standard White Density Adjustment) 6. Check the copy quality and the paper path, and do any necessary adjustments. 4-111 B089/B093...
Page 328: Uploading/Downloading Nvram Data
3. Plug the flash memory card [B] into the card slot. 4. Turn on the main switch. 5. Open SP5824. 6. Touch “Execute” to start uploading the NVRAM data. 7. Turn off the main switch, then remove the IC card. B089/B093 4-112...
Page 329 • If the correct card for the NVRAM data is not inserted in the card slot, after you press “Execute” a message will tell you that downloading cannot proceed because the card is abnormal and the execution will halt. 4-113 B089/B093...
Page 330: Aps Output Display (Sp)
0’s and 1’s. The meaning of the display is as follows. 0 0 0 0 0 0 0 0 7 6 5 4 3 2 1 0 1 = Paper detected [230V Machine] [115V Machine] B089S907.WMF B089S908.WMF Description Not Used Not Used B089/B093 4-114...
Page 331: Df Aps Sensor Output Display (Sp)
0’s and 1’s. The meaning of the display is as follows. 0 0 0 0 0 0 0 0 7 6 5 4 3 2 1 0 1 = Paper detected illustration to be changed B089S909.WMF Large Small Description Not Used Not Used Not Used 4-115 B089/B093...
Page 332: Nip Band Width Measurement (Sp)
5.2 ± 0.5 mm Lower 5.3 ± 0.5 mm 2. Envelope feed mode (green lever down) at the 4.7 ± 0.5 mm default pressure spring position If the width is out of the above specification, the pressure spring should be replaced. B089/B093 4-116...
Page 333: Program Download
9. Turn the main power on and confirm that the new software loads and that the machine starts normally. NOTE: If the download failed, an error message will appear on the panel. Then, download the firmware again using the IC card as usual. 4-117 B089/B093...
Page 334: Software Reset
Press and hold down   together for over 10 seconds. When the machine beeps once release both buttons. After “Now loading. Please wait” is displayed for a few seconds the copy window will open. The machine is ready for normal operation. B089/B093 4-118...
Page 335: System Settings And Copy Setting Reset
NOTE: You must press  first. B089S912.WMF 3. When the message prompts you to confirm that you want to reset the system settings, press Yes. 4. When the message tells you that the settings have been reset, press Exit. 4-119 B089/B093...
Page 336: Copier Setting Reset
NOTE: You must press  first. B089S913.WMF 3. When the message prompts you to confirm that you want to reset the Copier Document Server settings, press Yes. 4. When the message tells you that the settings have been reset, press Exit. B089/B093 4-120...
Page 337: User Tools
Click a tab to display the settings. If the Next button is lit in the lower right corner, press it to display more options. Perform the settings, press Exit to return to the User Tools/Counter display, and then press Exit to return to the copy window. 4-121 B089/B093...
Page 338: Printer, Facsimile, Scanner Settings
The screen below shows the Printer Features screen. B089S916.WMF Inquiry In the User/Tools Counter display, press Inquiry. The following SP mode settings will be displayed. • Service Telephone Number (SP58121) • Sales Telephone Number (SP8124) • Consumable Telephone Number (SP8123) • Toner Name (SP-841) B089S917.WMF B089/B093 4-122...
Page 339 The following SP mode counters will be displayed. • Copy Counter (SP59142) • A3/DLT Counter (SP5918) • Printer Counter (SP59141) View the settings, press Print Counter Exit to return to the User Tools/Counter display, and then press Exit to return to the copy window. 4-123 B089/B093...
Page 340: Dip Switches
LED 1 Off or Blinking 4.8 DIP SWITCHES Controller: DIP SW2 DIP SW No. IC Card Boot System ROM Boot Keep at “OFF” SBCU: DIP SW102 DESTINATION DIP SW No. CHINA TAIWAN KOREA Not used. Do not change. B089/B093 4-124...
Page 341: Special Tools And Lubricants
Flash Memory Card - 4MB B0229590 NVRAM – Zero Counter A2309003 Adjustment Cam – Laser Unit A2679002 Positioning Pin - Laser Unit 4.9.2 LUBRICANTS Part Number Description Q’ty A0289300 Grease Barrierta - JFE 5 5/2 52039501 Silicone Grease G-501 4-125 B089/B093...
Page 342: Using The Debug Log
3. On the control panel keypad, press “1” then press . This switches the Save Debug Log feature on. NOTE: The default setting is “0” (OFF). This feature must be switched on in order for the debug information to be saved. B089/B093 4-126...
Page 343 . This example shows an entry for SC670. COPY: SP-5-858-001 Debug Save When Any SC Error __670 NOTE: For details about SC code numbers, please refer to the SC tables in Section “4. Troubleshooting”. 4-127 B089/B093...
Page 344 Web Document Box (Document Server) The machine is now set to record the debugging information automatically on the HDD (the target selected with SP5-857-002) for the events that you selected SP5- 858 and the memory modules selected with SP5-859. B089/B093 4-128...
Page 345: Retrieving The Debug Log From The Hdd
4MB, you can switch to another IC card. 3. After you return to the service center, use a card reader to copy the file and send it for analysis to Ricoh by email, or just send the IC card by mail. 4-129...
Page 346: Recording Errors Manually
3. Switch the machine off and on to resume operation. The debug information for the error is saved on the hard disk so the service representatives can retrieve it on their next visit by copying it from the HDD to an IC card. B089/B093 4-130...
Page 347 PREVENTIVE MAINTENANCE...
Page 349: Preventive Maintenance Schedule
Relay Rollers Clean with water. Bottom Plate Pad Clean with water. Registration Roller Clean with water. Mylar FUSING UNIT AND PAPER EXIT Fusing Entrance and Clean with water or alcohol. Exit Guide Plates Hot Roller Pressure Roller Fusing Thermistors B089/B093...
Page 350 Paper Feed Clutch Replace if necessary 120K 240K 360K NOTE Paper Feed Roller Pick-up Roller Separation Roller Transport Rollers Clean with water Bottom Plate Pad Clean with water Relay Clutch Replace if necessary Paper Feed Clutch Replace if necessary B089/B093...
Page 351 1-BIN TRAY UNIT Rollers Dry or damp cloth Copy Tray Dry or damp cloth Sensors Blower brush NOTE 1. Main Motor Drive Gear B027P500.WMF Do the following every EM: Lubricate the main motor drive gear [A] with silicone grease G501. B089/B093...
Page 353 REPLACEMENT AND ADJUSTMENT...
Page 355: Exposure Glass
2. Remove the left scale [A] (2 screws). 3. Remove the rear scale [B] (3 screws). 4. Remove the exposure glass [C]. NOTE: When reinstalling the exposure glass, make sure that the mark [D] is positioned at the rear left corner, as shown. B089/B093...
Page 356: Scanner Exterior/Operation Panel
3. Remove the upper front cover [A] (1 screw, 1 hook). 4. Remove the operation panel [B] (5 screws, 1 connector). 5. Remove the right cover [C] (1 screw, 2 hooks). 6. Remove the rear cover [D] (2 screws). 7. Remove the left cover [E] (2 screws, 2 hooks). B089/B093...
Page 357: Lens Block Assembly
3. Replace the lens block assembly [B] (4 screws, 1 connector, 2 clamps). NOTE: Do not remove the screws which are locked with white paint. 4. Reassemble the machine and do the scanner and printer copy adjustments. (! 6.8) B089/B093...
Page 358: Original Size Sensors
1. Remove the exposure glass. (! 6.1.1) 2. Remove the lens cover. (! 6.1.3) 3. Remove the original width sensor [A] (1 screw, 1 connector). 4. Remove the lens block. (! 6.1.3) 5. Remove the original length sensors [B] (1 screw, 1 connector each). B089/B093...
Page 359: Exposure Lamp
8. Push down the part [G] then slide out the exposure lamp [H] (1 connector). NOTE: 1) Do not touch the glass surface of the exposure lamp with bare hands. 2) After installing the lamp, the part [G] must be returned to the original position. B089/B093...
Page 360: Scanner Motor/Lamp Stabilizer
1. Remove the connector cover [A], disconnect the cable, and remove the rear cover [B]. 2. Replace the scanner motor [C] (3 screws, 1 spring, 1 connector). 3. Replace the lamp stabilizer [D] (2 connectors). 4. Reassemble the machine and do the scanner and printer copy adjustments. (! 6.8) B089/B093...
Page 361: Scanner Wires
4. Remove the rear bracket. (! 6.1.5) 5. Remove the rear frame. (! 6.1.5) 6. Remove the lens cover. (! 6.1.3) 7. Remove the lens block assembly. (! 6.1.3) 8. Remove the front and rear scanner wire pins [A]. Then, remove the 1st scanner. B089/B093...
Page 362 17. Wind the end of the new wire with the ring as shown ( , and & 18. Install the tension spring on the wire tension bracket ( 19. Wind the new scanner wire for the other side as well. B089/B093...
Page 363 24. Remove the positioning tools [D]. After sliding the scanner to the right and left several times, re-install the positioning tools to check the scanner wire bracket and tension bracket again. 25. Reassemble the scanner and do the scanner and printer copy adjustments (! 6.8). B089/B093...
Page 364: Caution Decal Locations
Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 6.2.1 CAUTION DECAL LOCATIONS Two caution decals are located in the laser section as shown below. LASER-4.WMF B027R104.WMF B089/B093 6-10...
Page 365 5. Remove the copy tray [D] (1 hook [E]). 6. Remove the toner bottle holder [F]. 7. Remove the laser unit [G] (2 screws, 2 connectors). 8. After reassembling the machine, do the scanner and printer copy adjustments. (! 6.8) 6-11 B089/B093...
Page 366: Polygon Mirror Motor
6.2.4 LD UNIT B027R105.WMF 1. Remove the laser unit (! 6.2.2). 2. Replace the LD unit [A] (3 screws, 1 connector). NOTE: 1) Do not remove the screws [B]. 2) Do not touch any variable resistors on the LD unit. B089/B093 6-12...
Page 367: Laser Synchronization Detector
1. Remove the laser unit (! 6.2.2). 2. Remove the heat sink [A] (4 screws). 3. Remove the laser unit cover [B] (3 screws). 4. Remove the bracket [C] (1 screw). 5. Replace the laser synchronization detector [D] (1 connector). 6-13 B089/B093...
Page 368 6.3 PHOTOCONDUCTOR UNIT (PCU) 6.3.1 PCU B027R203.WMF 1. Open the right cover [A] and front cover [B]. 2. Pull the PCU [C] out slightly while pushing the release lever [D]. NOTE: Do not touch the drum surface with bare hands. B089/B093 6-14...
Page 369: Transfer Unit
TRANSFER UNIT 6.4 TRANSFER UNIT 6.4.1 TRANSFER ROLLER UNIT B027R401.WMF 1. Open the right cover [A]. 2. Remove the transfer roller unit [B] (1 hook). NOTE: Do not touch the transfer roller surface. 6-15 B089/B093...
Page 370: Image Density Sensor
2. Remove the unit band [B]. 3. Remove the right cover [A] (1 connector), 4. Remove the sub right cover [C] (2 hooks). 5. Replace the image density sensor [D] (1 connector). 6. Initialize the new sensor with SP 2-935. B089/B093 6-16...
Page 371 1. Release the duplex unit, if it has been installed, and open the right cover. 2. Remove the fusing unit [A] (2 screws). 6.5.2 THERMISTORS B022R551.WMF 1. Remove the fusing unit. (! 6.5.1). 2. Remove the plates [A] (1 screw each). 3. Replace the thermistors [B] (1 connector). 6-17 B089/B093...
Page 372 FUSING/EXIT 6.5.3 THERMOFUSE B027R503.WMF B022R552.WMF 1. Remove the fusing unit. (! 6.5.1) 2. Remove the fusing upper cover [A] (4 screws). 3. Remove the pressure springs [B]. 4. Remove the hot roller stripper bracket [C] (3 screws). B089/B093 6-18...
Page 373 FUSING/EXIT B022R553.WMF B022R554.WMF 5. Remove the thermostat cover [A] (2 tapping screws). 6. Remove the plate [B] (2 screws with spring washer). 7. Remove the thermostat holder [C] (3 screws each). 8. Replace the thermostats [D]. 6-19 B089/B093...
Page 374: Hot Roller And Fusing Lamp
After installation, remove the protective sheet. 3) Do not touch the surface of the rollers. 4) When reinstalling the fusing lamp, secure the front screws first. 5) Be careful not to damage the surface of the hot roller. B089/B093 6-20...
Page 375: Pressure Roller/Cleaning Roller
2. Replace the pressure roller [A] (1 E-ring, 2 bushings, 1 spring). 3. Replace the cleaning roller [B]. NOTE: 1) Apply grease (Barrierta) to the inner surface of the bushing for the pressure roller. 2) Do not touch the surface of the rollers. 6-21 B089/B093...
Page 376: Paper Exit Sensor/Paper Overflow Sensor
2. Remove the exit cover [B]. NOTE: If the optional 1 bin tray unit and/or interchange unit have been installed, remove them. 3. Replace the exit sensor [C] (1 connector). 4. Replace the overflow sensor [D] (1 connector). B089/B093 6-22...
Page 377: Feed Rollers: Tray
6.6.1 FEED ROLLERS: TRAY 1 B089R901.WMF 1. Remove the paper tray [A]. 2. Pull the lever [B]. 3. Replace the feed roller [C]. NOTE: Do not touch the roller surface with bare hands. After reinstalling the feed roller, return the lever [B]. 6-23 B089/B093...
Page 378: Feed Roller: Tray
2. Remove the second paper tray [A]. 3. Raise the white Teflon lever [B] to release the roller. 4. Replace the feed roller [C]. NOTE: Do not touch the roller surface with bare hands. After reinstalling the feed roller, reset the lever [B]. B089/B093 6-24...
Page 379: Paper End Sensor
PAPER FEED 6.6.3 PAPER END SENSOR B027R724.WMF 1. Remove the paper tray [A]. 2. Remove the paper end sensor assembly (1 screw, 1 connector). 3. Replace the paper end sensor [B]. 6-25 B089/B093...
Page 380: Paper Tray Lift Motors
3. Remove the rear cover [B] (4 screws). 4. Remove the duplex connector cover [C] (1 screw). 5. Remove the lower rear cover [D] (2 screws). 6. Replace the paper lift motors [E] (2 screws each, 1 connector each). B089/B093 6-26...
Page 381: Registration Clutch
1. Remove the connector cover and the rear cover. (! 6.6.3) 2. Remove the duplex connector cover and lower rear cover. (! 6.6.3) 3. Remove the fly wheels [A] (1 screw). 4. Remove the registration clutch [B] (1 E-ring, 1 connector). 6-27 B089/B093...
Page 382: Paper Feed Clutches
5. Remove 4 screws [C] securing the SBCU board bracket then swing down the I/O board bracket [D]. 6. Remove the bracket [E] (1 screw). 7. Replace the upper paper feed clutch [F] ( x 1,  x 1). B089/B093 6-28...
Page 383: Relay Clutches
7. Remove the connector bracket [C] ( x 2). 8. Replace the upper relay clutch [D] ( x 1,  x 1). 9. Remove the right rear cover [E] (1 screw). 10. Replace the lower relay clutch [F] ( x 1,  x 1). 6-29 B089/B093...
Page 384: Paper Size Detector
6.6.8 PAPER SIZE DETECTOR B027R721.WMF B022R722.WMF 1. Remove the right lower cover [A]. (! 6.6.6) 2. Remove the paper trays. 3. Remove the paper size detector assembly (1 screw each). 4. Replace the paper size detectors [B] (1 connector each). B089/B093 6-30...
Page 385: Registration Sensor
1. Remove the right cover. (! 6.4.2) 2. Remove the registration guide plate [A] (2 screws). 3. Remove the paper support roller [B] (2 snap rings, 2 bushings). 4. Remove the sensor bracket [C] (1 screw). 5. Replace the registration sensor [D] (1 connector). 6-31 B089/B093...
Page 386: Relay Sensors
1. Remove the right lower door [F] (1 clip). 2. Remove the guide plate [G]. 3. Remove the guide plate [H] (2 screws). 4. Remove the sensor bracket [I] (1 screw). 5. Replace the lower relay sensor [J] (1 connector). B089/B093 6-32...
Page 387: Controller Board
5. Remove the controller board [C] ( x 2,  x 10). 6. Remove the NVRAM [D], DIMM (printer/scanner, memory, etc), and printer options from the old controller board and put them on the new controller board. 6-33 B089/B093...
Page 388: Sbcu Board
NOTE: Make sure that the DIPswitch settings on the new board are the same as those on the old board. 6.7.3 POWER PACK B027R710.WMF 1. Remove the rear cover. (! 6.6.3) 2. Swing down the I/O board bracket. (! 6.6.5) 3. Remove the power pack [A] (5 connectors, 3 screws). B089/B093 6-34...
Page 389: Main Motor
6.7.4 MAIN MOTOR B027R711.WMF 1. Remove the rear cover. (! 6.6.3) 2. Swing down the I/O board bracket [A]. (! 6.6.5) 3. Remove the fly wheels [B] (1 screw). 4. Replace the main motor [C] (2 connectors, 3 screws). 6-35 B089/B093...
Page 390 2. Remove the application cover [A] (1 screw). 3. Remove the left cover [B] (6 screws). 4. 220 V machine only: Remove the transformer [C] (1 screw). 5. Remove the PSU [D] (all connectors, 6 screws, 1 clip). B089/B093 6-36...
Page 391: Copy Adjustments: Printing/Scanning
SP1-002-2 3rd paper feed (Optional SP1-002-3 2 ± 1.5 mm PFU tray 1), or LCT 4th paper feed (Optional SP1-002-4 B027R508.WMF PFU tray 2) By-pass feed SP1-002-5 Duplex, side 2 SP1-002-6 A: Leading Edge Registration B: Side-to-side Registration 6-37 B089/B093...
Page 392: Blank Margin
C: Leading Edge Blank Margin D: Left Edge Blank Margin Main Scan Magnification 1. Print the single-dot grid pattern (SP2-902, no.5). 2. Check the magnification, and adjust the magnification using SP2-909 if necessary. The specification is ± 1%. B089/B093 6-38...
Page 393 7. Adjust the laser unit position by turning the adjusting cam. (Refer to the above illustration for the relationship between the image and the cam rotation direction). 8. Tighten the adjustment bracket. 9. Print the trimming area pattern to check the image. If it is still unsatisfactory, repeat steps 4 to 8. 6-39 B089/B093...
Page 394 1. Place the test chart on the exposure glass and make a copy from one of the feed stations. 2. Check the magnification ratio, and adjust it using the following SP mode if necessary. The specification is ±1%. SP mode Sub Scan Magnification SP4-009 Main Scan Magnification SP4-008 B089/B093 6-40...
Page 395 1. Place 10 sheets of new A4 sideways (do not use any recycled paper) or A3 paper on the exposure glass and close the platen cover or the ADF. 2. Enter SP 4-428 and select “1: Yes”. The standard white density is automatically adjusted. 6-41 B089/B093...
Page 396: Adf Image Adjustment
1. Place the temporary test chart on the ADF and make a copy from one of the feed stations. 2. Check the magnification, and adjust using the following SP modes if necessary. The specification is ±1%. SP mode Sub scan magnification SP6-006-5 B089/B093 6-42...
Page 397: Touch Screen Calibration
Cancel and repeat from Step 2. 6. When you are finished, press [#] OK on the screen (or press ). 7. Touch [#] Exit on the screen to close the Self-Diagnostic menu and save the calibration settings. 6-43 B089/B093...
Page 398: Identifying Skewed, Trapezoid And
• Only the image’s trailing edge is slanted with respect to the paper. The remaining 3 sides are parallel to the paper’s edges. Feed direction Parallel Trapezoid image may also appear in the opposite orientation. Paper Image Area B089/B093 6-44...
Page 399: Parallelogram Images
• Like skewed images, the leading/trailing edges and left/right edges are parallel to each other, however here, the leading and trailing edges are both slanted with respect to the paper’s edge. Feed direction Parallel Parallel Parallelogram may also appear in the opposite orientation. Paper Image Area 6-45 B089/B093...
Page 400 SP2-902-3 (value: 10). Skewed Parallelogram See Adjusting Skewed Images, See Parallelogram Image pg. 6-46 Adjustment, Service Manual pg. 6-38 Trapezoid Combination skewed and trapezoid image See Adjusting Trapezoid Images, pg. 6-49 Perform Adjusting Skewed Images first, then Adjusting Trapezoid Images. B089/B093 6-46...
Page 401: Correcting The Images
Is the image skewed? Are the front and rear transport rollers feeding the original straight? Change the position of the right hinge screw to the longer hole, and make any minor positional adjustments necessary. Perform Procedure B. Procedure complete. 6-47 B089/B093...
Page 402 6. Place a washer (P/N 07080050, 1mm thick) in between the two to occupy the gap [A]. Fix the washer in place using an instant-acting adhesive. Note: This washer will also act to absorb minor amounts of shock. 7. Check whether the parallelogram image still appears. B089/B093 6-48...
Page 403 1) Add a spacer (t = 0.5 to 0.8) between the hinge bracket (mainframe) and ADF left hinge, in order to raise the height of the left side of the ADF, OR: 2) Adjust the stepped height difference between the hinge bracket and scanner housing until it is within 0±0.3mm. 6-49 B089/B093...
Page 404: Correcting Trapezoid Images
2) Tighten the left fixing screw while pushing up on the unit’s left side (until it stops). 3. If the image is a Pattern B trapezoid, do the same for the unit’s right side. 4. If the image is still printed out as a trapezoid, perform Procedure 2. B089/B093 6-50...
Page 405 Adjustment Complete. 4. Remove the Fusing Unit and all the washers added in Steps 1 and 2 above. Then, add washer(s) in the same way for the rear side. Recommended Washers: t = 0.5 07080040Z t = 0.8 07080050Z 6-51 B089/B093...
Page 407 TROUBLESHOOTING...
Page 409: Troubleshooting
NOTE: 1) If the problem concerns electrical circuit boards, first disconnect then reconnect the connectors before replacing the PCBs. 2) If the problem concerns a motor lock, first check the mechanical load before replacing motors or sensors. B089/B093...
Page 410: Sc Code Descriptions
• Harness between the SBCU, scanner motor drive board and scanner motor disconnected • HP sensor defective • Harness between SBCU and HP sensor disconnected. • Scanner wire, timing belt, pulley, or carriage installation incorrect B089/B093...
Page 411 SBCU board board cannot detect the laser • Laser synchronization detector board synchronization signal for more than 10 consecutive 50 ms intervals. out of position • Laser synchronization detector board defective • SBCU board defective • LD unit defective B089/B093...
Page 412 • ID sensor harness disconnected, or For details about the cause of the problem, please refer to SC350~354 connector damaged above. • SBCU board defective • High voltage power supply board (power pack) defective • Scanning system or image creation system malfunction B089/B093...
Page 413 (optional paper tray unit) • Poor tray lift motor connection 4th paper tray lift motor malfunction (optional paper tray unit) The paper lift sensor is not activated after the tray lift motor has been on for 18 seconds. B089/B093...
Page 414 5 second by the fusing thermistor. Fusing overheat error 2 • Fusing thermistor defective • Power supply board defective A fusing temperature of over 251°C is • SBCU board defective detected by the fusing temperature monitor circuit in the SBCU board. B089/B093...
Page 415 After 3 attempts to send a data frame to copier control board is disconnected the optional counter device via the or damaged serial communication line, no ACK • Make sure that SP5113 is set to signal was received within 100 ms. enable the optional counter device. B089/B093...
Page 416 • Jogger H.P sensor defective finisher) • Jogger motor defective The finisher jogger H.P sensor remains de-activated for a certain time when returning to home position. The finisher jogger H.P sensor remains activated for a certain time when moving away from home position. B089/B093...
Page 417 • Exit guide plate HP sensor defective finisher) • Exit guide plate open sensor The exit guide plate open sensor or exit defective guide plate HP sensor does not activate within a certain time after the exit guide plate motor turned on. (1000-sheet finisher) B089/B093...
Page 418 The hard disk drive returned an error during the self-diagnostic test. • Controller board defective Self-diagnostic Error: NIB • Network interface board defective • Controller board defective The network interface board returned an error during the self-diagnostic test. B089/B093 7-10...
Page 419 • EEPROM has reached the end of its during the mirroring check phase did service life not match. The data is being written into the three areas differently. Network I/F Abnormal • NIB defective • Controller board defective NIB interface error. 7-11 B089/B093...
Page 420 HDD Data stored on the hard disk is not read correctly. HD data CRC error Data transfer was abnormal in the data read from the HDD. During operation of the HD, the HD responded with a CRC error. B089/B093 7-12...
Page 421 • Files on the HDD corrupted The file that manages NetFile is corrupted and operation cannot continue. • Download controller firmware F-gate error at write request • SBCU board defective After the IPU receives an F-gate signal, it receives another F-gate signal. 7-13 B089/B093...
Page 422 After the machine is powered on, a mismatch is detected between the CPM information sent from the controller to the engine. The controller boards of the B089 (22 cpm) and B94 (27 cpm) are not interchangeable. B089/B093 7-14...
Page 423 PCB targeted for the download and prevent subsequent downloading. If this problem occurs, the damaged PCB must be replaced. 7-15 B089/B093...
Page 424 Font ROM Check Memory Check RTC Check IC Card Program ROM, DIMM CRC Check I/FCheck SSCG Check Network Check OPC Check Engine I/F Check Illegal Interrupt NVRAM Check Check System OS, HDD Check Application Check IEEE1284 I/F Check B089T900.WMF B089/B093 7-16...
Page 425: Detailed Self-Diagnostic Mode
2. Hold down , press and hold down , and then while pressing both keys at the same time, switch on the machine. You will see “Now Loading” on the touch-panel, and then you will see the results of the test. 7-17 B089/B093...
Page 426 : B0045383 FIN_SDL : BANK : A6825150 [Error List @@@] SCCODE (ERROR CODE ) SC CODE (ERROR CODE) SC CODE (ERROR CODE) SC CODE (ERROR CODE) SC835 (110C) SC820 (0001) SC820 (0002) SC820 (0003) SC820 (0004) SC820 (0005) B089T901.WMF B089/B093 7-18...
Page 427: Paper Feed Troubleshooting
Tray 1-908-1 1st Tray 1-908-2 1st Tray 1-908-4 1st Tray 1-909-1 2nd Tray 1-909-2 2nd Tray 1-909-4 2nd Tray 1-910-1 3rd Tray 1-910-2 3rd Tray 1-910-4 3rd Tray 1-911-1 4th Tray 1-911-2 4th Tray 1-911-4 4th Tray B089T902.WMF 7-19 B089/B093...
Page 428: Skewed Image
- Check the side fence position of the original table. - Clean or replace the original feed belt, pick-up roller, and separation roller. - Clean the transport roller and exit roller. - Secure the ADF using the long hole, then adjust the ADF position. B089T903.WMF B089/B093 7-20...
Page 429: Electrical Component Defects
The Paper Jam indicator lights even if Shorted there is no paper. The Paper Jam indicator will light Open whenever a copy is made. 307-A5 Lower Relay (SBCU) The Paper Jam indicator lights even if Shorted there is no paper. 7-21 B089/B093...
Page 430 307-B12 near-end condition properly. Height – 2 (SBCU) Shorted NOTE: An SC condition occurs only when a new PCU is being installed in the machine. During copying, if the ID sensor fails, the image density will be changed. B089/B093 7-22...
Page 431 The Cover Open indicator is lit even if the Shorted front cover is closed. The LCD does not off even if the operation Open switch is turned off. 105-1 Operation (IPU The LCD does not on even if the operation Shorted switch is turned on. 7-23 B089/B093...
Page 432: Blown Fuse Conditions
Covers Open indicator is lit then 6.3 A/125 V 6.3 /250 V SC901 is displayed 6.3 A/125 V 6.3 A/250V The touch panel does not turn on. 4 A/125 V 4 A/250 V SC990 is displayed B089/B093 7-24...
Page 433 PAPER TRAY UNIT A860/B390...
Page 435: Specifications
SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS A5 to A3 Paper Size: HLT lengthwise to DLT Paper Weight: 60 ~ 105 g/m , 16 ~ 28 lbs. Tray Capacity: 500 sheets (80 g/m , 20 lbs.) x 2 trays Paper Feed System: Feed roller and friction pad Paper Height Detection: 4 steps (100%, 70%, 30%, Near end)
Page 436 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B390V101.WMF 1. Upper paper feed roller 5. Upper bottom plate 2. Lower paper feed roller 6. Lower bottom plate 3. Upper tray 7. Optional tray heater 4. Lower tray A860/B390...
Page 437: Electrical Component Layout
ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT 1. Tray main board 11. Lower paper height 1 sensor 2. Upper lift sensor 12. Vertical transport sensor 3. Upper lift motor 13. Upper paper end sensor 4. Upper paper height 2 sensor 14.
Page 438: Electrical Component Description
ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Tray Drives all rollers. Upper Lift Lifts the upper tray bottom plate. Lower Lift Lifts the lower tray bottom plate. Sensors Upper Lift Detects when the paper in the upper tray is at the correct feed height.
Page 439 DRIVE LAYOUT 1.5 DRIVE LAYOUT B390V103.WMF 1. Tray motor 5. Lower paper feed clutch 2. Drive belt 6. Relay roller 3. Upper paper feed clutch 7. Lower paper feed roller 4. Relay clutch 8. Upper paper feed roller A860/B390...
Page 440: Detailed Descriptions
PAPER FEED AND SEPARATION MECHANISM 2. DETAILED DESCRIPTIONS 2.1 PAPER FEED AND SEPARATION MECHANISM B390D104.WMF The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier/printer. The friction pad [B] allows only one sheet to feed at a time.
Page 441 PAPER LIFT MECHANISM 2.2 PAPER LIFT MECHANISM B390D106.WMF B390D107.WMF The paper size switch detects when the tray is pushed in. When the paper tray is pushed into the machine, the pin [A] for the lift motor pressure shaft engages the lift motor coupling [B] and the pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
Page 442 PAPER LIFT MECHANISM The paper size thresholds for this feature depend on SP1-908-8, 9, 17, and 18. (Note that there are two paper size thresholds for each tray: small and middle. Some models only use the small threshold.) The amount of reverse depends on SP 1-908-1, 2, 3, 10, 11, and 12.
Page 443 PAPER END DETECTION 2.3 PAPER END DETECTION B390D105.WMF If there is some paper in the paper tray, the paper stack raises the paper end feeler [A] and the paper end sensor [B] is deactivated. When the paper tray runs out of paper, the paper end feeler drops into the cutout [C] in the tray bottom plate and the paper end sensor is activated.
Page 444 PAPER HEIGHT DETECTION 2.4 PAPER HEIGHT DETECTION B390D107.WMF The amount of paper in the tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. When the amount of paper decreases, the bottom plate pressure lever [C] moves the actuator up.
Page 445 PAPER HEIGHT DETECTION The amount of remaining paper depends on SP modes 1-908-6, 7, 15, and 16. The amount of forward rotation depends on SP1-908-4, 5, 13, and 14. Note that there are two paper size thresholds for each tray: small and middle (this is the same as for the paper lift mechanism described earlier).
Page 446 PAPER SIZE DETECTION 1.5 PAPER SIZE DETECTION Size ❍ A3, F (8 " x 13") ❍ ❍ A4 Lengthwise ❍ ❍ ❍ A4 Sideways A5 Sideways, ❍ ❍ 11" x 17" ❍ ❍ ❍ B4, 8 " x 14" B5 Sideways, ❍...
Page 447 SIDE AND END FENCES 1.6 SIDE AND END FENCES B390D110.WMF B390D109.WMF Side Fences If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This may cause the paper to skew or the side-to-side registration to be incorrect.
Page 448: Feed Roller Replacement
FEED ROLLER REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT 3.1 FEED ROLLER REPLACEMENT B390R723.WMF 1. Remove the paper tray [A]. 2. Move the release lever [B] to the front. 3. Pull the feed roller [C] to the operation side and remove it. 4.
Page 449: Tray Main Board Replacement
TRAY MAIN BOARD REPLACEMENT B390R101.WMF B390R103.WMF 3.2 TRAY MAIN BOARD REPLACEMENT 1. Remove the rear cover [A] (4 screws). 2. Replace the tray main board [B] (4 screws and 8 connectors). 3.3 TRAY MOTOR REPLACEMENT 1. Remove the rear cover (4 screws). 2.
Page 450: Relay Clutch Replacement
RELAY CLUTCH REPLACEMENT 3.4 RELAY CLUTCH REPLACEMENT B390R101.WMF B390R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the right cover [B] (2 screws). 3. Remove the snap ring [C]. 4. Remove the bushing [D]. 5. Remove the stopper bracket [E] (2 screws). 6.
Page 451: Upper Paper Feed Clutch Replacement
UPPER PAPER FEED CLUTCH REPLACEMENT 3.5 UPPER PAPER FEED CLUTCH REPLACEMENT B390R101.WMF B390R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the bracket [B] (2 screws). 3. Remove the snap ring [C]. 4. Remove the bushing [D]. 5. Remove the stopper bracket [E] (2 screws). 6.
Page 452: Lower Paper Feed Clutch Replacement
LOWER PAPER FEED CLUTCH REPLACEMENT 3.6 LOWER PAPER FEED CLUTCH REPLACEMENT B390R101.WMF B390R102.WMF 1. Remove the rear cover [A] (4 screws). 2. Remove the snap ring [B]. 3. Replace the lower paper feed clutch [C]. A860/B390 8-18...
Page 453: Lift Motor Replacement
LIFT MOTOR REPLACEMENT 3.7 LIFT MOTOR REPLACEMENT B390R101.WMF B390R104.WMF 1. Pull out the paper tray. 2. Remove the rear cover [A] (4 screws) and the bracket [B] (2 screws). 3. Disconnect the 2P connector [C]. 4. Remove the spring [D]. 5.
Page 454: Paper End Sensor Replacement
PAPER END SENSOR REPLACEMENT 3.8 PAPER END SENSOR REPLACEMENT B390R106.WMF 1. Remove the paper tray. 2. Remove the paper end sensor bracket [A] (1 screw and 1 connector). 3. Replace the paper end sensor [B]. NOTE: After replacing the sensor, pull the sensor cable towards the right side of the frame [C] so that it does not touch the paper in the tray.
Page 455: Paper Size Switch Replacement
PAPER SIZE SWITCH REPLACEMENT 3.10 PAPER SIZE SWITCH REPLACEMENT B390R108.WMF 1. Remove the upper and lower paper trays. 2. Remove the inner cover [A] (2 screws). 3. Replace the paper size switch [B] (1 connector). 8-21 A860/B390...
Page 457 A862/B391...
Page 459 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS A4 sideways/LT sideways Paper Size: Paper Weight: 60 g/m ~ 105 g/m , 16 lb ~ 28 lb Tray Capacity: 2,000 sheets (80 g/m , 20lb) Remaining Paper Detection: 5 steps (100%, 75%, 50%, 25%, Near end) Power Source: 24 Vdc, 5 Vdc (from copier/printer) Power Consumption:...
Page 460 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B391D101.WMF 1. Pick-up Roller 7. Paper Height Sensors 1, 2, 3 2. Upper Limit Sensor 8. Lower Limit Sensor 3. Paper Feed Roller 9. Left Paper End Sensor 4. Relay Sensor 10. Paper Height Sensors 4,5 5.
Page 461 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B391D102.WMF B391D103.WMF 1. Main Board 12. Paper Height Sensors 1, 2, 3 2. Tray Sensor (Switch) 13. Lower Limit Sensor 3. Relay Clutch 14. Side Fence Solenoid 4. Paper Feed Clutch 15. Rear Fence Return Sensor 5.
Page 462 ELECTRICAL COMPONENT DESCRIPTIONS 1.4 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Motors Tray Motor Drives all rollers. Tray Lift Motor Drives the paper tray up or down. Rear Fence Moves the rear fence to transfer the paper Motor stack from the paper storage (left) side of the tray to the paper feed (right) side.
Page 463 PAPER FEED 2. DETAILED SECTION DESCRIPTIONS 2.1 PAPER FEED B391D104.WMF This products uses an FRR type paper feed mechanism. The paper feed unit consists of the pickup roller [A], paper feed roller [B], reverse roller [C], and grip and transport rollers. There is a torque limiter in the back of the reverse roller (ferrite powder type).
Page 464: Reverse Roller And Pick-Up Roller Release
REVERSE ROLLER AND PICK-UP ROLLER RELEASE 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE B391D107.WMF B391D108.WMF To prevent the paper from being torn when pulling out the paper feed tray, the reverse and pickup rollers are set so that they release automatically. When the paper tray [A] is not inside the machine, the reverse roller [B] is away from the paper feed roller [C] and the pick-up roller [D] stays in the upper position.
Page 465: Tray Lift
TRAY LIFT 2.3 TRAY LIFT B391D110.WMF When the paper feed tray is put in the machine, the tray switch [A] on the back face turns on and the tray lift motor [B] starts up. The base plate lift shaft [C] is coupled to the lift motor at shaft [D], so the base plate of the tray is lifted.
Page 466: Near End/End Detection
NEAR END/END DETECTION 2.4 NEAR END/END DETECTION This tray can hold two stacks of paper, so the machine needs to monitor the status of both these stacks. There are seven sensors to do this. In the right tray (paper feed side), three height sensors measure the height of the stack, and an end sensor detects when all the paper is used up.
Page 467: Right Tray Side Fence
RIGHT TRAY SIDE FENCE 1.5 RIGHT TRAY SIDE FENCE B391D109.WMF When the paper in the right tray is used up, the side fence solenoid [F] activates and stays on until the side fence open/closed sensor [E] detects that the fence is open.
Page 468: Right Tray Paper End Detection
RIGHT TRAY PAPER END DETECTION 1.7 RIGHT TRAY PAPER END DETECTION B391D106.WMF B391D111.WMF The paper end sensor [A] detects when copy paper in the right tray runs out. When there is paper in the tray, the paper pushes up the paper end feeler [B] and causes the actuator to come between the LED and photo diode of the sensor.
Page 469: Detaching The Tray From The Mainframe
DETACHING THE TRAY FROM THE MAINFRAME REPLACEMENT AND ADJUSTMENT 3.1 DETACHING THE TRAY FROM THE MAINFRAME While pressing the stopper attached to the guide rail, pull out the large capacity tray. NOTE: When reinstalling the tray, set the tray on the guide rail and carefully push the tray in, making sure to keep the tray level.
Page 470: Changing The Tray Paper Size
CHANGING THE TRAY PAPER SIZE 3.3 CHANGING THE TRAY PAPER SIZE B391R103.WMF 1. Remove the screws of all side fences [A], [B]. 2. The position of the rear fence HP sensor can then be changed (see Rear Fence HP Sensor Removal). 3.
Page 471: Tray Lift Motor
TRAY LIFT MOTOR 3.5 TRAY LIFT MOTOR B391R105.WMF B391R106.WMF 1. Remove the brackets (1 screw for each). 2. Remove the rear cover [A] (2 screws). 3. Remove the tray lift motor [B] (3 screws, 1 connector). 9-13 A862/B391...
Page 472: Tray Motor
TRAY MOTOR 3.6 TRAY MOTOR B391R107.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove the tray motor [C] (6 screws, 1 connector). A862/B391 9-14...
Page 473: Paper Feed Clutch And Relay Clutch
PAPER FEED CLUTCH AND RELAY CLUTCH 3.7 PAPER FEED CLUTCH AND RELAY CLUTCH B391R108.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove all bushings. 5. Remove the paper feed clutch [C] and relay clutch [D]. 6.
Page 474: Paper Feed Unit
PAPER FEED UNIT 3.8 PAPER FEED UNIT B391R109.WMF B391R110.WMF 1. Remove the paper feed clutch and relay clutch (see Paper Feed Clutch and Relay Clutch Replacement). 2. Remove pulleys A [A], B [B], and C [C]. 3. Remove the paper feed harness from the main board. 4.
Page 475 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS 3.9 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS B391R111.WMF 1. Remove the paper feed unit (see Paper Feed Unit Replacement). 2. Replace the required sensor. • Upper limit [A] •...
Page 476: Rear Fence Motor
REAR FENCE MOTOR 3.10 REAR FENCE MOTOR B391R112.WMF B391R113.WMF B391R114.WMF 1. Pull out the paper feed tray unit. 2. Remove the paper feed tray front cover [A] (2 screws). 3. Remove the left side fence [B]. 4. Remove the rear fence drive gear [C] (1 screw). This is in order to free the end fence [D].
Page 477: Pick-Up/Paper Feed/Reverse Rollers
PICK-UP/PAPER FEED/REVERSE ROLLERS 3.11 PICK-UP/PAPER FEED/REVERSE ROLLERS B391R115.WMF 1. Remove the paper tray unit (see Paper Tray Unit Replacement). 2. Remove the snap ring (1 each for the paper feed and reverse rollers). 3. Remove the pick up roller [A]. 4.
Page 479 AUTO REVERSE DOCUMENT FEEDER B386...
Page 481 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Original Size: Standard sizes Single-sided mode: A3 to A5, DLT to HLT Double-sided mode: A3 to A4, DLT to LT Non-standard sizes (Single-sided mode only) Max. width 297 mm Min. width 105 mm Max.
Page 482 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B386D201.WMF 1. Separation Roller 11. Reverse Roller 2. Paper Feed Belt 12. Junction Gate 3. Pick-up Roller 13. Exit Roller 4. Original Set Sensor 14. Original Exit Sensor 5. Original Trailing Edge Sensor 15.
Page 483 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B386D202.WMF 1. DF Feed Clutch 10. DF Feed Motor 2. Feed Cover Open Sensor 11. DF Transport Motor 3. Original Width Sensor Board 12. Original Exit Sensor 4. Original Length Sensor 1 13. Stamp Solenoid 5.
Page 484 ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Index Symbol Name Function Motors DF Feed Drives the feed belt, separation, pick-up, and reverse table rollers. DF Transport Drives the transport and exit rollers Sensors DF Position Detects when the DF is lifted. Registration Detects the leading edge of the original to turn off the DF feed and transport motors, detects...
Page 485 DRIVE LAYOUT 1.5 DRIVE LAYOUT B386D203.WMF 1. Separation Roller 6. DF Feed Motor 2. Original Feed Belt 7. Reverse Table Roller 3. Pick-up Roller 8. 2nd Transport Roller 4. DF Feed Clutch 9. Exit Roller 5. DF Transport Motor 10. 1st Transport Roller 10-5 B386...
Page 486: Original Size Detection
ORIGINAL SIZE DETECTION 2. DETAILED SECTION DESCRIPTIONS 2.1 ORIGINAL SIZE DETECTION B386D503.WMF The original size detection mechanism consists of the original width sensor board [A] and two original length sensors-1 [B] and -2 [C]. Based on the combined output of the length sensors and the width sensor board, the machine can detect the size of the original.
Page 487 ORIGINAL SIZE DETECTION Original Width-3 Original Original Original Original Width-1 Width-2 Length-1 Length-2 ✗ ❍ A3 (297 x 420) — — — ✗ ❍ B4 (257 x 364) — — — A4 (Lengthwise) ✗ ❍ — — — — (210 x 297) A4 (297 x 210) ✗...
Page 488 ORIGINAL SIZE DETECTION Original Width Sensor Board GND Pattern Original Width 1 Original Width 2 Original Side Guide Position A3/A4S B4/B5S A4L/A5S B5L/A5L The signal is "L" when the terminal plate is connected to the GND pattern. B386D501.WMF B386 10-8...
Page 489: Mixed Original Size Mode
MIXED ORIGINAL SIZE MODE 1.2 MIXED ORIGINAL SIZE MODE This section explains what happens when the user selects mixed original size mode. Because this ADF is a sheet-through document feeder, the method for original document width detection is the same as when the originals are the same size, but the document length detection method is different.
Page 490: Pick-Up And Separation
PICK-UP AND SEPARATION 1.3 PICK-UP AND SEPARATION B386D504.WMF B386D505.WMF The original is set with the image facing up. The original pushes actuator [A] and the original set sensor [E] is activated. After pressing the start button, the pick-up solenoid [D] is activated and the lift plate [C] lifts the original up until it comes in contact with the pick-up roller [B].
Page 491: Original Transport And Exit
ORIGINAL TRANSPORT AND EXIT 1.4 ORIGINAL TRANSPORT AND EXIT 1.4.1 SINGLE-SIDED ORIGINALS B386D506.WMF The DF feed motor feeds the separated original to the first transport roller [A] at maximum speed. When the registration sensor [B] detects the leading edge, the motor stops for a short while.
Page 492: Double-Sided Originals
ORIGINAL TRANSPORT AND EXIT 1.4.2 DOUBLE-SIDED ORIGINALS B386D204.WMF B386D205.WMF When the registration sensor [B] detects the leading edge of the original, the DF feed motor (which drives the feed roller) and transport motor (which drives the transport roller) both switch off. After a brief interval, the transport motor alone reactivates to drive the first [A] and second transport roller [G] and the exit roller [F].
Page 493: Original Trailing Edge Sensor
ORIGINAL TRANSPORT AND EXIT B386D206.WMF B386D207.WMF The original is then sent to the reverse table [H] a second time to be turned over. This is done so that the duplex copies will be properly stacked front side down in the exit tray [J] in the correct order. 1.4.3 ORIGINAL TRAILING EDGE SENSOR During one-to-one copying, copy paper is fed to the registration roller in advance (while the original is still being scanned), to increase the copy speed.
Page 494 STAMP 1.5 STAMP B386D507.WMF This function is only for fax mode. There is a stamp [A] between the 2nd transport roller [B] and the exit roller [C], and its solenoid is controlled by the copier directly. When the original reaches the stamp position, the DF feed motor stops. At 300 milliseconds after stopping the DF feed motor, the stamp solenoid turns on if the page was sent successfully (immediate transmission) or stored successfully (memory transmission).
Page 495: Timing Chart
TIMING CHART 1.6 TIMING CHART LT SIDEWAYS STAMP MODE (DOUBLE-SIDED ORIGINAL MODE) B386D101.WMF 10-15 B386...
Page 496: Condition Of Jam Detection
CONDITION OF JAM DETECTION CONDITION OF JAM DETECTION JAM 1A: If the registration sensor does not turn on within 114 mm x 2 since the feed motor started (twice the distance between the original set position and the (registration sensor). JAM 1B: Duplex mode only: If the registration sensor does not turn on within 161 mm x 1.5 since the feed motor started (1.5 times the distance between the original reverse position and the registration sensor).
Page 497: Overall Electrical Circuit
OVERALL ELECTRICAL CIRCUIT 1.8 OVERALL ELECTRICAL CIRCUIT The DF CPU controls the transport motor, DF feed motor, DF feed clutch, junction Gate solenoid, stamp solenoid, and pick-up solenoid. The DF CPU also monitors all DF sensors and provides updated status information when prompted at regular intervals by the mainframe, which may then take action based on this information.
Page 498: Service Tables
DIP SWITCHES 3. SERVICE TABLES 3.1 DIP SWITCHES SW100 Description Normal operating mode (Default) No function Free run with two-sided original 100% DF feed clutch operates Free run with one-sided original 32.6% DF pick-up solenoid operates Motors rotate No function Free run with one-sided original 100% Junction gate solenoid operates Free run without two-sided original 100%...
Page 499: Df Exit Table And Cover
DF EXIT TABLE AND COVER 4. REPLACEMENT AND ADJUSTMENT 4.1 DF EXIT TABLE AND COVER B386R506.WMF 1. Open the DF feed cover. 2. Remove the front cover [A] (3 screws). Remove the rear cover [B] (3 screws). 3. Open the reverse table [C]. Remove the original exit table [D] (3 screws).
Page 500: Original Feed Unit
ORIGINAL FEED UNIT 4.2 ORIGINAL FEED UNIT B386R500.WMF 1. Open the left cover. 2. Detach the paper feed unit by sliding it toward the front of the machine (spring- loaded side) and then lifting the far side. B386 10-20...
Page 501: Left Cover
LEFT COVER 4.3 LEFT COVER B386R507.WMF 1. Remove the front and rear covers. 2. Remove the left cover [A]. 3. Remove the lower left stay unit [B] (2 screws). 10-21 B386...
Page 502: Pick-Up Roller
PICK-UP ROLLER 4.4 PICK-UP ROLLER B386R501.WMF 1. Remove the original feed unit. 2. Replace the pick-up roller [A] (1 snap ring). B386 10-22...
Page 503: Feed Belt
FEED BELT 4.5 FEED BELT B386R204.WMF B386R205.WMF 1. Remove the original feed unit. 2. Open the paper feed guide [A]. 3. Remove the belt holders [B]. 4. Replace the feed belt [C]. 10-23 B386...
Page 504: Separation Roller
SEPARATION ROLLER 4.6 SEPARATION ROLLER B386R502.WMF 1. Lift the original feed guide [A]. 2. Remove the separation roller cover [B]. 3. Replace the separation roller [C]. B386 10-24...
Page 505: Original Set/Original Reverse Sensor
ORIGINAL SET/ORIGINAL REVERSE SENSOR 4.7 ORIGINAL SET/ORIGINAL REVERSE SENSOR B386R201.WMF 1. Open the left cover. 2. While pushing the left and right pawls [A], open the original feed guide plate [B]. 3. Remove the original set sensor [C] 4. Remove the original reverse sensor [D]. 10-25 B386...
Page 506: Original Size Sensor
ORIGINAL SIZE SENSOR 4.8 ORIGINAL SIZE SENSOR B386R503.WMF B386R504.WMF 1. Open the original table [A]. 2. Remove the upper part of the table (3 screws). 3. Replace the width sensor board [B], length sensor (–1 [C] and –2 [D]) and trailing edge sensor [E].
Page 507: Original Feed Drive
ORIGINAL FEED DRIVE 4.9 ORIGINAL FEED DRIVE B386R202.WMF First remove the rear cover. Then follow the instructions below for each part replacement: DF Feed Clutch 1. Replace the DF feed clutch [A] (1 E-ring, 1 connector). Pick-up Solenoid 1. Replace the pick-up solenoid [B] (3 screws, 1 snap ring, 1 connector). Transport Motor 1.
Page 508 REGISTRATION SENSOR 4.10 REGISTRATION SENSOR B386R508.WMF 1. Remove the front and rear covers. 2. Remove the transport guide plate [A]. 3. Replace the registration sensor [B]. B386 10-28...
Page 509: Stamp Solenoid And Original Exit Sensor
STAMP SOLENOID AND ORIGINAL EXIT SENSOR 4.11 STAMP SOLENOID AND ORIGINAL EXIT SENSOR B386R509.WMF B386R203.WMF 1. Remove the rear cover (1 connector). Also remove the upper cover (the exit tray). 2. Open the exit guide plate [A]. Next, detach the unit by inserting a screwdriver or other tool into one of the small openings [B] on either side of the guide plate holder and pushing firmly.
Page 511 INTERCHANGE UNIT B300/B416...
Page 513 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT to DLT Non-standard sizes Width: 100 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 135 g/m , 16 lb ~ 36 lb Power Consumption: 15 W Dimensions (W x D x H):...
Page 514 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B416V501.WMF 1. 1-bin Tray (Option) 2. Exit Sensor 3. Duplex Junction Gate 4. Duplex Unit (Option) 5. Exit Junction Gate 6. Fusing Unit (Inside the Copier) 7. Exit Roller 8. Bridge Unit B300/B416 11-2...
Page 515 DRIVE LAYOUT 1.3 DRIVE LAYOUT B416V503.WMF B416V504.WMF 1. Exit Junction Gate Solenoid 4. Exit Roller 2. Exit Sensor 5. Drive Gear 3. Duplex Junction Gate Solenoid 11-3 B300/B416...
Page 516: Detailed Description
JUNCTION GATE MECHANISM 2. DETAILED DESCRIPTION 2.1 JUNCTION GATE MECHANISM B416D504.WMF B416D505.WMF B416D506.WMF Depending on the selected mode, the copies are directed up, left, or right by the exit junction gate [A] and the duplex junction gate [B]. These are controlled by the exit junction gate solenoid [C] and the duplex junction gate solenoid [D].
Page 517: Replacement And Adjustment
EXIT SENSOR REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT 3.1 EXIT SENSOR REPLACEMENT B416R501.WMF 1. Remove the interchange unit. 2. Remove the upper cover [A] of the interchange unit. 3. Remove the exit sensor [B] (1 connector). 11-5 B300/B416...
Page 519 1-BIN TRAY UNIT A898/B413...
Page 521 SPECIFICATIONS 1. OVERALL INFORMATION 1.1 SPECIFICATIONS Paper Size: Standard Size: A5 Lengthwise to A3 HLT Lengthwise to DLT Non-standard Size: Paper Width: 90 ~ 297 mm Paper Length: 148 ~ 432 mm Paper Weight: 60 ~ 105 g/m², 16 ~ 28 lbs. Tray Capacity: 125 sheets (80 g/m², 20 lbs.) Power Source:...
Page 522 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B413V500.WMF B413V501.WMF 1. Exit Rollers 2. Junction Gate Gear 3. Drive Gear 4. Paper Tray 5. Paper Sensor 6. Junction Gate (Interchange Unit) A898/B413 12-2...
Page 523 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B413V502.WMF 1. Paper Sensor 2. 1-bin Sorter Exit Tray LED (located in the copier) 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Sensors Paper Detects when there is paper on the tray. LEDs Indicates when there is paper in the tray.
Page 524: Basic Operation
BASIC OPERATION 2. DETAILED SECTION DESCRIPTIONS 2.1 BASIC OPERATION B413D101.WMF B413D103.WMF B413D102.WMF At the appropriate time after the leading edge of the first sheet of copy paper reaches the copier’s registration roller, the junction gate solenoid [B] in the interchange unit turns on to switch the junction gate to direct the paper to the tray [C].
Page 525: Paper Sensor Removal
PAPER SENSOR REMOVAL 3. REPLACEMENT AND ADJUSTMENT 3.1 PAPER SENSOR REMOVAL B413R101.WMF 1. Remove the 1-bin tray. 2. Remove the 1-bin sorter unit [A]. 3. Remove the paper sensor [B] (1 connector). 12-5 A898/B413...
Page 527 SHIFT TRAY UNIT B313/B459...
Page 529 SPECIFICATIONS 1 OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Paper Size: Standard Size: A5 lengthwise to A3 HLT lengthwise to DLT Non-standard Size: Paper Width: 90 ~ 297 mm Paper Length: 148 ~ 432 mm Paper Weight: 60 ~ 105 g/m², 16 ~ 28 lbs. Tray Capacity: 125 sheets (80 g/m², 20 lbs.): B4 or larger 250 sheets (80 g/m², 20 lbs.): A4 or smaller...
Page 530: Component Layout
COMPONENT LAYOUT 1.2 COMPONENT LAYOUT B459D101.WMF B459D102.WMF 1. Half Turn Sensor 2. Tray Cover 3. Slip Disc 4. Tray Motor 5. Driver PCB B313/B459 13-2...
Page 531 BASIC OPERATION 2. DETAILED SECTION DESCRIPTIONS 2.1 BASIC OPERATION B459D500.WMF The shift tray allows copies to be sorted into separate piles on one tray. From the left-right movement of the tray cover [A], the piles of copies are offset into two positions, slightly overlapping one another.
Page 532: Tray Shift
PRIMARY MECHANISMS 2.2 PRIMARY MECHANISMS 2.2.1 TRAY SHIFT B459D103.WMF As stated above, the shift tray cover [A] moves from left to right to create two possible positions for the copies to stack up. This motion is driven by the tray motor [B], which connects to the slip disc [C] via a small shaft.
Page 533: Half Turn Detection
PRIMARY MECHANISMS 2.2.2 HALF TURN DETECTION B459D103.WMF Half turn detection is performed through a combination of two components: the slip disc [A] and half turn sensor [C]. The slip disc has a rim extending below the top surface. However, the rim only extends 180°...
Page 534: Tray Cover Replacement
TRAY COVER REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT 3.1 TRAY COVER REPLACEMENT B459R101.WMF 3.1.1 TRAY COVER REMOVAL 1. Remove the tray cover [A] by pressing on the two pawls [B] on the left side of the cover. 3.1.2 TRAY COVER ATTACHMENT NOTE: The right side of the tray cover should be attached first.
Page 535 TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT 3.2 TRAY MOTOR AND HALF TURN SENSOR REPLACEMENT B459R102.WMF 3.2.1 REPLACING THE TRAY MOTOR 1. Remove the slip disc [A]. 2. Remove the tray motor [B] from the motor holder (1 connector). 3.2.2 REPLACING THE HALF TURN SENSOR: 1.
Page 537 BY-PASS A899/B415...
Page 539 SPECIFICATIONS 1 OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT lengthwise to DLT Non-standard sizes Width: 90 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 157 g/m , 16 lb ~ 42 lb Tray Capacity: 50 sheets (80 g/m , 20 lb)
Page 540 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B415V501.WMF 1. Paper End Sensor 2. Paper Feed Clutch 3. Paper Size Sensor Board 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Sensors Paper End Informs the copier/printer when the by-pass tray runs out of paper. Paper Size Detects the paper width.
Page 541 BASIC OPERATION 2 DETAILED DESCRIPTIONS 2.1 BASIC OPERATION B415D503.WMF The by-pass unit uses a friction pad paper feed mechanism. The transport roller gear in the main copier/printer drives the gear on the paper feed clutch [B] through a series of gears. When paper is placed in the tray, the paper end sensor [C] switches off.
Page 542 PAPER SIZE DETECTION 2.2 PAPER SIZE DETECTION B415D504.WMF The paper size sensor board [B] monitors the paper width. The rear side fence [A] is connected to the terminal plate. The pattern for each paper width is unique. Therefore, the copier/printer determines which paper has been placed in the by- pass tray by the signal output from the board.
Page 543 PAPER FEED ROLLER/FRICTION PAD/PAPER END SENSOR 3 REPLACEMENT AND ADJUSTMENT 3.1 PAPER FEED ROLLER/FRICTION PAD/PAPER END SENSOR B415R501.WMF B415R505.WMF 1. Remove the upper cover [A] (2 screws). 2. Remove the paper end sensor bracket [B] (1 screw). 3. Remove the paper feed roller [C] (snap-fit). 4.
Page 544: Paper Size Sensor Board
PAPER SIZE SENSOR BOARD 3.2 PAPER SIZE SENSOR BOARD B415R502.WMF B415R503.WMF 1. Remove the rear cover [A] (2 screws). 2. Remove the by-pass tray [B] (1 connector, 2 release levers [C]). 3. Remove the lever [D] (1 snap ring, 1 pin). 4.
Page 545: Paper Feed Clutch
PAPER FEED CLUTCH 3.3 PAPER FEED CLUTCH B415R504.WMF 1. Remove the rear cover [A] (2 screws). 2. Remove the spring. 3. Remove the drive gear and drive gear bracket [B] (1 E-ring, 1 spring). 4. Remove the paper feed clutch bracket [C] (2 screws). 5.
Page 547 DUPLEX A896/B414...
Page 549 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A5 lengthwise to A3 HLT to DLT Non-standard sizes Width: 140 to 297 mm Length: 182 to 432 mm Paper Weight: 64 g/m ~ 105 g/m , 20 lb ~ 28 lb Tray Capacity: 1 sheet Power Consumption:...
Page 550 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B414V500.WMF 1. Inverter Gate 5. Middle Transport Roller 2. Entrance Sensor 6. Lower Transport Roller 3. Inverter Roller 7. Exit Sensor 4. Upper Transport Roller A896/B414 15-2...
Page 551 ELECTRICAL COMPONENT LAYOUT ELECTRICAL COMPONENT LAYOUT B414V501.WMF 1. Entrance Sensor 5. Transport Motor 2. Inverter Gate Solenoid 6. Exit Sensor 3. Inverter Motor 7. Duplex Unit Open Switch 4. Main Board 15-3 A896/B414...
Page 552 ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Inverter Drives the inverter roller. Transport Drives the upper and lower transport rollers. Sensors Entrance Detects the trailing edge of the copy paper to turn on the inverter gate solenoid and turn on the inverter motor in reverse.
Page 553 DRIVE LAYOUT 1.5 DRIVE LAYOUT B414V502.WMF 1. Inverter Roller 4. Transport Motor 2. Inverter Motor 5. Lower Transport Roller 3. Upper Transport Roller 6. Middle Transport Roller 15-5 A896/B414...
Page 554 BASIC OPERATION 2. DETAILED DESCRIPTIONS 2.1 BASIC OPERATION To increase the productivity of the duplex unit, copies are printed as follows. Longer than A4 sideways/LT sideways The duplex unit can store only one sheet of copy paper. Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if shaded, this indicates the second side).
Page 555 BASIC OPERATION Up to A4 sideways/LT sideways The duplex unit can store two sheets of copy paper Example: 8 pages. The number [A] in the illustration shows the order of pages. The number [B] in the illustration shows the order of sheets of copy paper (if shaded, this indicates the second side).
Page 556: Feed In And Exit Mechanism
FEED IN AND EXIT MECHANISM 2.2 FEED IN AND EXIT MECHANISM B414D504.WMF B414D505.WMF When paper is fed into duplex unit: As soon as the paper arrives from the interchange unit, it is sent to the inverter section [C] (the inverter gate solenoid [A] remains off during this process). The inverter section can hold a sheet of paper up to A3 size.
Page 557: Cover Removal
COVER REMOVAL 3. REPLACEMENT AND ADJUSTMENT 3.1 COVER REMOVAL B414R501.WMF 1. Remove the duplex unit cover [A] (4 screws). 15-9 A896/B414...
Page 558: Entrance Sensor Replacement
ENTRANCE SENSOR REPLACEMENT 3.2 ENTRANCE SENSOR REPLACEMENT B414R502.WMF 1. Remove the duplex unit cover. (Refer to section 3.1.) 2. Remove the sensor holder [A] (1 screw). 3. Replace the entrance sensor [B] (1 connector, 1 screw). A896/B414 15-10...
Page 559 EXIT SENSOR REPLACEMENT 3.3 EXIT SENSOR REPLACEMENT B414R503.WMF 1. Open the duplex unit [A]. 2. Remove the sensor bracket [B] (1 screw). 3. Replace the exit sensor [C] (1 connector). 15-11 A896/B414...
Page 561 BRIDGE UNIT A897/B417...
Page 563 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT to DLT Non-standard sizes Width: 100 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 135 g/m , 16 lb ~ 42 lb Power Source: DC24 V, 5 V (from the copier/printer) Dimensions (W x D x H):...
Page 564 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B417V500.WMF 1. Upper Exit Roller 6. 2nd Transport Roller 2. Tray Exit Sensor 7. 3rd Transport Roller 3. Junction Gate 8. Left Exit Roller 4. Cooling Fan 9. Relay Sensor 5. 1st Transport Roller 10.
Page 565 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B417V501.WMF 1. Left Guide Switch 5. Cooling Fan Motor 2. Right Guide Switch 6. Relay Sensor 3. Junction Gate Solenoid 7. Bridge Unit Drive Motor 4. Tray Exit Sensor 8. Bridge Unit Control Board 16-3 A897/B417...
Page 566 ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Cooling Fan Cools the transport unit. Bridge Unit Drive Drives the bridge unit. Sensors Tray Exit Checks for misfeeds. Relay Checks for misfeeds. Switches Right Guide Detects when the right guide is opened. Left Guide Detects when the left guide is opened.
Page 567 DRIVE LAYOUT 1.5 DRIVE LAYOUT B417V502.WMF 1. Left Exit Roller 2. 2nd Transport Roller 3. 1st Transport Roller 4. Upper Exit Roller 5. 3rd Transport Roller 6. Bridge Unit Drive Motor 16-5 A897/B417...
Page 568 JUNCTION GATE MECHANISM 2. DETAILED DESCRIPTION 2.1 JUNCTION GATE MECHANISM B417D104.WMF The junction gate [B] directs any paper reaching the bridge unit to either the upper tray (on top of the bridge unit) or to the finisher, depending on which has been selected.
Page 569: Bridge Unit Drive Motor Replacement
BRIDGE UNIT DRIVE MOTOR REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT NOTE: When taking apart the bridge unit, first take the unit out of the copier. 3.1 BRIDGE UNIT DRIVE MOTOR REPLACEMENT B417R103.WMF 1. Remove the bridge unit from the copier. (See the Installation Procedure in the base copier manual.) 2.
Page 570: Tray Exit Sensor Replacement
TRAY EXIT SENSOR REPLACEMENT 3.2 TRAY EXIT SENSOR REPLACEMENT B417R104.WMF 1. Remove the bridge unit from the copier. (See the Installation Procedure in the base copier manual.) 2. Remove the rear cover (2 screws). See Bridge Unit Drive Motor Replacement. 3.
Page 571 1,000-SHEET FINISHER B408...
Page 573: Main Pcb
MAIN PCB 1. REPLACEMENT AND ADJUSTMENT 1.1 MAIN PCB B408R109.WMF B408R110.WMF 1. Rear cover [A] (!x 2) 2. Main PCB [B] (!x 4, All ") 17-1 B408...
Page 574: Stapler Unit
STAPLER UNIT 1.2 STAPLER UNIT 1. Side cover [A] (! x 2) 2. Open exit guide plate [B] 3. Upper side cover [C] (! x 2) 4. Front cover support plate [D] (! x 1) 5. Front cover [E] 6. Front inner cover [F] (! x 2) 7.
Page 575: Shift Motor
MOTORS 1.3 MOTORS 1.3.1 SHIFT MOTOR 1. Rear cover (☛1.1) 2. Shift motor [A] (! x 2, " x 1) B408R123.WMF 1.3.2 STAPLER MOTOR 1. Rear cover (☛1.1) 2. Stapler motor [B] (! x 2, " x 1) B408R124.WMF 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 1.
Page 576: Lower Transport Motor
MOTORS 1.3.4 LOWER TRANSPORT MOTOR 1. Main PCB (☛1.1) 2. Lower transport motor [A] (! x 2, " x B408R111.WMF B408 17-4...
Page 577: Motors And Sensors
MOTORS AND SENSORS 1.4 MOTORS AND SENSORS 1.4.1 PREPARATION 1. Front cover and inner cover (☛1.2) 2. Upper side cover [A] (! x 2) 3. Shift tray [B] (! x 1) 4. Lower side cover [C] (! x 2) 5. Loosen the 2 screws [D]. 6.
Page 578: Stack Height Sensor
MOTORS AND SENSORS 1.4.2 STACK HEIGHT SENSOR 1. Stack height sensor assembly [A] (! x 2. Stack height sensor [B] (" x 1) B408R121.WMF 1.4.3 STAPLER TRAY PAPER SENSOR 1. Stapler tray paper sensor [C] (" x 1) B408R120.WMF 1.4.4 LOWER TRAY LIFT MOTOR 1.
Page 579: Stack Feed-Out Motor
MOTORS AND SENSORS 1.4.5 STACK FEED-OUT MOTOR 1. Stack feed-out motor [A] (! x 2, " x 1) B408R122.WMF 17-7 B408...
Page 580: Jam Detection
JAM DETECTION 2. TROUBLESHOOTING 2.1 JAM DETECTION Mode Content Shift Staple Entrance sensor: The entrance sensor does not turn on within On check the normal time after the main machine exit sensor turns on Entrance sensor: The entrance sensor does not turn off within Off check the normal time after it turns on.
Page 581: Dip Switch Settings
DIP SWITCH SETTINGS 3. SERVICE TABLES 3.1 DIP SWITCH SETTINGS The DIP switch should not be set to any combination other than those described in the table below. SW100 Description Normal operation mode (Default) Packing mode. • Before packing the machine, do the following: Set switch 1 to 1 then back to zero.
Page 582: General Layout
GENERAL LAYOUT 4. DETAILED DESCRIPTIONS 4.1 GENERAL LAYOUT B408D101.WMF 1. Upper Tray 8. Stapler 2. Upper Tray Exit Roller 9. Stack Feed-out Belt 3. Entrance Roller 10. Positioning Roller 4. Tray Junction Gate 11. Shift Roller 5. Upper Transport Roller 12.
Page 583 ELECTRICAL COMPONENT LAYOUT 4.2 ELECTRICAL COMPONENT LAYOUT B408D102.WMF B408D103.WMF 1. Upper Cover Switch 12. Jogger Fence HP Sensor 2. Paper Limit Sensor 13. Positioning Roller Solenoid 3. Entrance Sensor 14. Stapler HP Sensor 4. Exit Guide Plate Motor 15. Stapler Tray Entrance Sensor 5.
Page 584 ELECTRICAL COMPONENT LAYOUT B408D104.WMF 22. Tray Junction Gate Solenoid 23. Lower Tray Lift Motor 24. Lower Tray Lower Limit Sensor 25. Stapler Motor 26. Jogger Fence Motor 27. Stack Feed-out Motor 28. Main Board 29. Lower Transport Motor 30. Stapler Junction Gate Solenoid 31.
Page 585 ELECTRICAL COMPONENT DESCRIPTION 4.3 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Upper Drives the entrance roller and upper transport Transport rollers. Lower Drives the lower transport rollers and Transport positioning roller. Jogger Fence Drives the jogger fences. Staple Hammer Drives the staple hammer.
Page 586 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Positioning Moves the positioning roller. SOL3 Roller Switches Lower Tray Detects when lower tray is at its upper limit Upper Limit position. Front Door Cuts the dc power when the front door is Safety opened.
Page 587 DRIVE LAYOUT 4.4 DRIVE LAYOUT B408D105.WMF B408D106.WMF 1. Exit Motor 4. Shift Motor 2. Upper Transport Motor 5. Exit Guide Plate Motor 3. Lower Transport Motor 6. Lower Tray Lift Motor 17-15 B408...
Page 588 DRIVE LAYOUT B408D107.WMF 7. Stack Feed-out Motor 8. Jogger Motor 9. Stapler Motor B408 17-16...
Page 589: Junction Gates
JUNCTION GATES 4.5 JUNCTION GATES B408D108.WMF Depending on the finishing mode, the copies are directed up, straight through, or down by the combination of the tray junction gate [A] and stapler junction gate [B]. These gates are controlled by the tray junction gate solenoid [C] and stapler junction gate solenoid [D].
Page 590: Upper Tray
UPPER TRAY 4.6 UPPER TRAY B408D109.WMF When the paper limit sensor [A] switches on during feed-out for each of three consecutive sheets of paper, paper overflow is detected. B408 17-18...
Page 591: Lower Tray Up/Down Mechanisms
LOWER TRAY UP/DOWN MECHANISMS 4.7 LOWER TRAY UP/DOWN MECHANISMS B408D112.WMF The vertical position of the lower tray [A] depends on the height of the copied paper stack on the lower tray. The stack height sensor feeler [B] contacts the top of the stack, and the lower tray lift motor [C] controls the tray height.
Page 592: Paper Shift Mechanism
PAPER SHIFT MECHANISM 4.8 PAPER SHIFT MECHANISM B408D110.WMF In the sort/stack mode, the shift roller [A] moves from side to side to separate the sets of copies. The horizontal position of the shift roller is controlled by the shift motor [B] and the shift gear disk [C].
Page 593: Jogger Unit Paper Positioning Mechanism
JOGGER UNIT PAPER POSITIONING MECHANISM 4.9 JOGGER UNIT PAPER POSITIONING MECHANISM B408D114.WMF B408D113.WMF In staple mode, each sheet of copy paper is vertically and horizontally aligned when it arrives in the jogger unit. For the vertical paper alignment, the positioning roller solenoid [A] turns on shortly after the stapler tray entrance sensor [B] turns off, and the positioning roller [C] pushes the copy against the bottom of the stack stopper [D].
Page 594: Exit Guide Plate
EXIT GUIDE PLATE 4.10 EXIT GUIDE PLATE [B] [C] B408D111.WMF When stacking a large size of paper (such as A3, DLT) in the jogger unit, the leading edge of the paper reaches the exit rollers. To prevent the paper from running into the exit rollers and not being aligned correctly, the exit guide plate [A] is moved up to make a gap between the exit rollers.
Page 595: Stapler Mechanism
STAPLER MECHANISM 4.11 STAPLER MECHANISM B408D116.WMF The staple hammer motor [A] drives the staple hammer. The staple sheet sensor [B] detects the leading edge of the staple sheet at the stapling position to prevent the hammer from operating if there are no staples at the stapling position.
Page 596: Stapler Unit Movement Mechanism
STAPLER UNIT MOVEMENT MECHANISM 4.12 STAPLER UNIT MOVEMENT MECHANISM B408D117.WMF The stapler motor moves the stapler [A] from side to side. After the start key is pressed, the stapler moves from its home position to the stapling position. If two-staple-position mode is selected, the stapler moves to the front stapling position first, then moves to the rear stapling position.
Page 597: Paper Feed-Out Mechanism
PAPER FEED-OUT MECHANISM 4.13 PAPER FEED-OUT MECHANISM B408D118.WMF After the copies have been stapled, the stack feed-out motor [A] starts. The pawl [B] on the stack feed-out belt [C] transports the set of stapled copies up and feeds it to the shift roller. The shift roller takes over stack feed-out after the leading edge reaches this roller.
Page 598 SPECIFICATIONS 5. OVERALL MACHINE INFORMATION 5.1 SPECIFICATIONS Upper Tray Paper Size: A3 to A6 DLT to HLT Power Weight: 60 to 157 g/m (16 to 42 lb) Paper Capacity: 250 sheets (A4 sideways / LT sideways or smaller: 80 , 20lb) 50 sheets (A3, B4, DLT, LG: 80 g/m , 20 lb) Lower Tray...
Page 599 500-SHEET FINISHER G302/B442...
Page 601 EXTERIOR 1. REPLACEMENT AND ADJUSTMENT 1.1 EXTERIOR NOTE: This manual uses several symbols. The meanings for these symbols are as follows: !: screw ": connector #: clip ☛: See or refer to Front cover [A]: : Front cover (!1) B442R101.WMF Rear cover [A]: Rear cover (!1) B442R102.WMF...
Page 602 EXTERIOR Top cover [A]: Top cover (2 links) Front lower guide B442R105.WMF B442R116.WMF B442R104.WMF [A]: Output tray (#2) [B]: Front lower guide (!2) NOTE: 1) When re-attaching the lower guide, be sure that it is not in contact with the exit lower guide and that the exit lower guide moves smoothly. 2) Make sure that the blue and black cables are in the correct position, as engraved on the inside of the front lower guide.
Page 603 EXTERIOR Right cover [A]: Grounding plate (!1) [B]: Right cover (!2) B442R103.WMF 18-3 G302/B442...
Page 604: Entrance Upper Guide / Paper Exit Unit
ENTRANCE UPPER GUIDE / PAPER EXIT UNIT 1.2 ENTRANCE UPPER GUIDE / PAPER EXIT UNIT B442R106.WMF • Front, rear, and top covers and front lower guide (☛ 1.1 Exterior) [A]: Entrance upper guide (!2, "1) [B]: Paddle gear spring [C]: Paddle gear (#1) [D]: Paddle gear holder [E]: Bushing (#1) [F]: Paper exit unit holder (!1)
Page 605: Entrance Lower Guide
ENTRANCE LOWER GUIDE 1.3 ENTRANCE LOWER GUIDE • Entrance upper guide (☛ 1.2 Entrance upper guide / Exit unit) • Exit unit (☛1.2 Entrance upper guide / Exit unit) [A]: Release tension bracket (!1) [B]: Reverse roller gear bracket (!2) [C]: Timing belt [D]: Entrance lower guide NOTE: When re-assembling the tension...
Page 606: Jogger Tray Unit
STAPLER UNIT 1.5 STAPLER UNIT • Rear cover (☛1.1 Exterior) [A]: Stapler unit bracket (!2, "1) [B]: Stapler unit (!3) B442R115.WMF 1.6 JOGGER TRAY UNIT • Entrance upper guide and paper exit unit (☛1.2 Entrance upper guide / paper exit unit) •...
Page 607: Paper Exit Sensor Feeler
PAPER EXIT SENSOR FEELER 1.7 PAPER EXIT SENSOR FEELER • Jogger tray unit (☛1.6 Jogger tray unit) • Jogger motor (☛1.9 Jogger motor) [A]: Paper exit sensor feeler B442R121.WMF 1.8 MAIN MOTOR • Right cover (☛1.1 Exterior) [A]: Release tension bracket (!1) [B]: Main motor (!2, "1) B442R113.WMF 18-7...
Page 608: Control Board
JOGGER MOTOR 1.9 JOGGER MOTOR • Front lower guide (☛1.1 Exterior) [A]: Jogger motor (!2, "3) B442R114.WMF 1.10 CONTROL BOARD • Front lower guide (☛1.1 Exterior) [A]: Control board (!1, "12) B442R112.WMF G302/B442 18-8...
Page 609: Output Tray Unit
OUTPUT TRAY UNIT 1.11 OUTPUT TRAY UNIT B442R118.WMF B442R117.WMF B442R119.WMF [A]: Output tray cover (!2) [B]: Tray holder (!1) [C]: Links [D]: Connector cover [E]: Output tray motor link unit (!1) [F]: Rear cover (!1) [G]: Output tray motor ("1) NOTE: When re-attaching the motor link unit, the arrows on each of the gears need to face each other as...
Page 610 OVERALL MACHINE INFORMATION 2. DETAILED DESCRIPTIONS 2.1 OVERALL MACHINE INFORMATION 2.1.1 COMPONENT LAYOUT Mechanical component layout B442D101.WMF 1. Output tray 6. Lower entrance guide 2. Stack height detection lever 7. Upper entrance guide 3. Paper exit roller 8. Paper exit unit 4.
Page 611 OVERALL MACHINE INFORMATION Drive layout B442D103.WMF 1. Main motor 5. Output tray link gears 2. Exit roller timing belt 6. Paper exit unit drive gear 3. Main motor timing belt 7. Reverse roller 4. Output tray motor 8. Paper exit roller 18-11 G302/B442...
Page 612 OVERALL MACHINE INFORMATION 1.1.2 ELECTRICAL COMPONENT DESCRIPTIONS B442D102.WMF See the next page for the component description table. G302/B442 18-12...
Page 613 OVERALL MACHINE INFORMATION Symbols Name Function Index No. Motors Main Drives all the rollers Jogger Drives the jogger fence Output Tray Drives the tray up and down Stapler Drives the stapler Sensors Entrance Detects paper at the entrance Exit Detects paper at the exit Stack height Detects the top of the paper stack Lever...
Page 614: Output Tray Mechanism
DETAILED SECTION DESCRIPTIONS 1.2 DETAILED SECTION DESCRIPTIONS 1.2.1 OUTPUT TRAY MECHANISM Stack height detection B442D104.WMF Stack height detection lever [A]: Driven by stack height lever solenoid [B]. Two sensors detect the height of the stack in the output tray: the stack height [C] and lever [D] sensors.
Page 615 DETAILED SECTION DESCRIPTIONS Output tray up/down mechanism B442D105.WMF Overview The output tray motor [A] lifts/lowers the tray if the stack height is not at the target position. Gears [B] and [C] keep the angle of the tray constant at any tray position. Output Tray Downward Movement The top of the paper stack is checked after every page (or set of pages) has been fed out.
Page 616 DETAILED SECTION DESCRIPTIONS 1.2.2 PAPER FEED Overview The following paper feed out modes can be selected at the printer driver. Mode Description Straight feed out mode Paper is fed directly to the output tray without shifting or stapling. Shift sorting mode Alternate sets are shifted before being fed to the output tray.
Page 617 DETAILED SECTION DESCRIPTIONS Shift sorting mode B442D111.WMF B442D113.WMF At the start of the job, and for odd numbered sets of copies, the mechanism is the same as the straight feed out mode. However, even numbered sets are fed back to the jogger tray, which shifts the sets to one side before feeding them out.
Page 618 DETAILED SECTION DESCRIPTIONS B442D107.WMF After the paper reaches the end fence [A], the jogger fence [B] shifts the paper across. The jogger motor [C] drives the jogger fence. The home position sensor [D] detects when the jogger fence has returned to home position. When the next set begins, the paper exit unit moves down, and the machine operates the same way as straight feed out mode.
Page 619 DETAILED SECTION DESCRIPTIONS Stapling mode B442D112.WMF B442D114.WMF B442D106.WMF The stapler is attached to the jogger tray, so all sets go to the jogger tray. After all pages of a set have entered the jogger tray and been shifted across, the paper exit link [A] pulls the paper exit unit [B] down until knob [C] on the exit unit pushes the link lever [D] for the exit unit switch [E].
Page 620: Jam Conditions
DETAILED SECTION DESCRIPTIONS 1.2.3 JAM CONDITIONS Sensors Conditions Remaining paper detection Entrance Either the entrance or exit sensor detects Exit paper just after the unit is initialized. Non-feed at the entrance The entrance sensor is not activated within a Entrance certain period after the paper exit sensor detects paper.
Page 621 SPECIFICATIONS 3. OVERALL MACHINE INFORMATION 3.1 SPECIFICATIONS Paper Size: A3, B4, A4, B5 sideways (Metric) DLT, LG, LT (Inch) Paper Weight 52 ~ 128 g/m , 14 ~ 34 lb. Staple Capacity: 20 sheets (A3, B4, DLT, LG : 80 g/m , 20 lb) 30 sheets (A4, B5 sideways, LT : 80 g/m , 20 lb)
Page 623 FAX OPTION TYPE 2027 B576 SERVICE MANUAL...
Page 624 Conventions in this Manual This manual uses several symbols. Symbol What it means Refer to section number  See Core Tech Manual for details  Screw  Connector  E-ring  Clip ring Short Edge Feed (SEF) Long Edge Feed (LEF)
Page 625: Cautions And Warnings
CAUTIONS AND WARNINGS 1. INSTALLATION 1.1 CAUTIONS AND WARNINGS  WARNING 1. Never install telephone writing during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Page 626: Fax Option Type 2027 Installation
FAX OPTION TYPE 2027 INSTALLATION 1.2 FAX OPTION TYPE 2027 INSTALLATION B576I502.WMF B576I101.WMF B576I503.WMF  CAUTION Before installing this option, do the following: 1. If there is a printer option in the machine, print out all data in the printer buffer.
Page 627 FAX OPTION TYPE 2027 INSTALLATION B576I106.WMF B576I505.WMF B576I607.WMF B576I108.WMF 4. Turn on the battery switch (SW1) [A] on the MBU board, then attach the FCU unit [B] ( x 6). Connect harnesses [C], then clamp harness [D] as shown. Replace the rear cover and the small cover. 5.
Page 628 FAX OPTION TYPE 2027 INSTALLATION B576I552.WMF 8. If the ADF has been installed, insert the stamp cartridge [A] into the ADF as shown. 9. Connect the telephone line to the “LINE” jack at the rear of the machine. 10. Plug in the machine and turn on the main power switch. NOTE: The copier must be connected to a properly - grounded socket outlet.
Page 629: G3 Interface Unit Type 2027 Installation
G3 INTERFACE UNIT TYPE 2027 INSTALLATION 1.3 G3 INTERFACE UNIT TYPE 2027 INSTALLATION NOTE: This installation procedure uses the following symbols. : Screws : Connectors B593I502.WMF B576I101.WMF B593I503.WMF  CAUTION Before installing this option, do the following: 3. If there is a printer option in the machine, print out all data in the printer buffer.
Page 630 G3 INTERFACE UNIT TYPE 2027 INSTALLATION B593I506.WMF B593I507.WMF 4. Attach the G3 unit [A] to the machine ( x 6,  x 1). 5. Connect harness [B] to the interface board and attach bracket [C] ( x 1). Then attach the NCU [D] (removed from the NCU unit in step 3) to the G3 unit ( x 4).
Page 631: Error Codes
ERROR CODES 2. TROUBLESHOOTING 2.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
Page 632 ERROR CODES Code Meaning Suggested Cause/Action 0-06 The other terminal did not • Check the line connection. reply to DCS • Check the FCU - NCU connectors. • Try adjusting the tx level and/or cable equalizer settings. • Replace the NCU or FCU. •...
Page 633 ERROR CODES Code Meaning Suggested Cause/Action 0-15 The other terminal is not The other terminal is not capable of accepting the capable of specific following functions, or the other terminal’s memory is functions. full. • Confidential rx • Transfer function •...
Page 634 ERROR CODES Code Meaning Suggested Cause/Action 0-23 Too many errors during • Check the line connection. reception • Check the FCU - NCU connectors. • Replace the NCU or FCU. • Defective remote terminal. • Check for line noise or other line problems. •...
Page 635 ERROR CODES Code Meaning Suggested Cause/Action 0-77 The called terminal fell back • The calling terminal could not detect a JM due to to T.30 mode, because it noise, etc. could not detect a CJ in • A network that has narrow bandwidth cannot response to JM pass JM to the other end.
Page 636 ERROR CODES Code Meaning Suggested Cause/Action 2-12 Modem clock irregularity • Replace the FCU. 2-13 Modem initialization error • Turn off the machine, then turn it back on. • Update the modem ROM. • Replace the FCU. 2-20 Abnormal coding/decoding •...
Page 637 ERROR CODES Code Meaning Suggested Cause/Action 5-00 Data construction not • Replace the FCU. possible 5-01 Data reconstruction not possible 5-10 DCR timer expired 5-20 Storage impossible because • Temporary memory shortage. of a lack of memory • Test the SAF memory. •...
Page 638 ERROR CODES Code Meaning Suggested Cause/Action 6-10 G3 ECM - error frames still • Check for line noise. received at the other end • Adjust the tx level (use NCU parameter 01 or the after all communication dedicated tx parameter for that address). attempts at 2400 bps •...
Page 639 FAX SC CODE AND ERROR MESSAGES 2.2 FAX SC CODE AND ERROR MESSAGES SC871 FCU Flash ROM Abnormal Message: Flash ROM error. Quick Dial Table is Unavailable Please call service. The flash ROM mounted in the fax unit where the address book is stored has been detected as abnormal.
Page 641 SERVICE PROGRAM MODE 3. SERVICE TABLES  CAUTION Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.
Page 642 SERVICE PROGRAM MODE SP1-XXX (Bit Switches) ! Section 3.2 Bit Switches Mode No. Function System Switch 001 – 032 00 – 1F Change the bit switches for system settings for the fax option ! Section 3.2 Bit Switches Ifax Switch 001 –...
Page 643: Sp2-Xxx (Ram Data)
SERVICE PROGRAM MODE SP2-XXX (RAM Data) Mode No. Function RAM Read/Write Change RAM data for the fax board directly. ! Section 3.5 Service RAM Addresses Memory Dump G3-1 Memory Dump Print out RAM data for the fax board. ! Section 3.5 Service RAM Addresses G3-2 Memory Dump Print out RAM data for the SG3 board.
Page 644 SERVICE PROGRAM MODE Mode No. Function Memory Lock If the customer does not want to receive Disabled transmissions using Memory Lock on this line, change this SP to on. Transmission If you turn this SP on, the machine does not Disabled send any fax messages on the G3-2 line.
Page 645: Sp4-Xxx (Rom Versions)
SERVICE PROGRAM MODE SP4-XXX (ROM Versions) Mode No. Function FCU ROM Version Displays the FCU ROM version. Error Codes Displays the latest 64 fax error codes. G3-1 ROM Version Displays the G3-1 modem version. G3-2 ROM Version Displays the G3-2 modem version. G4 ROM Version Not used.
Page 646: Sp6-Xxx (Reports)
SERVICE PROGRAM MODE SP6-XXX (Reports) Mode No. Function System Parameter List Touch the “ON” button to print the system parameter list. Service Monitor Report Touch the “ON” button to print the service monitor report. G3 Protocol Dump List G3 All Prints the protocol dump list of all Communications communications for all G3 lines.
Page 647 SERVICE PROGRAM MODE Mode No. Function Log List Print out All log files These log print out functions are for designer use only. Printer SC/TRAPStored Decompression Scanner JOB/SAF Reconstruction JBIG Fax Driver G3 CCU Fax Job Scanner Condition B576...
Page 648: Sp7-Xxx (Test)
SERVICE PROGRAM MODE SP7-XXX (Test) These are the test modes for PTT approval. Function G3-1 Modem Tests G3-1 DTMF Tests Ringer Test G3-1 V34 (S2400baud) G3-1 V34 (S2800baud) G3-1 V34 (S3000baud) G3-1 V34 (S3200baud) G3-1 V34 (S3429baud) Recorded Message Test G3-2 Modem Tests G3-2 DTMF Tests G3-2 V34 (S2400baud)
Page 649: Bit Switches
BIT SWITCHES 3.2 BIT SWITCHES  WARNING Do not adjust a bit switch or use a setting that is described as “Not used”, as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Page 650 BIT SWITCHES System Switch 00 SP No. 1-101-001 FUNCTION COMMENTS Rx level calculation Example: 0000 32 V34 288/264 L 01 00 03 04 The four-digit hexadecimal value (N) after “L” indicates the rx level. The high byte is given first, followed by the low byte. Divide the decimal value of N by -16 to get the rx level.
Page 651 BIT SWITCHES G3 Communication Parameters Modem rate 336: 33600 bps 168: 16800 bps 312: 31200 bps 144: 14400 bps 288: 28800 bps 120: 12000 bps 264: 26400 bps 96: 9600 bps 240: 24000 bps 72: 7200 bps 216: 21600 bps 48: 4800 bps 192: 19200 bps 24: 2400 bps...
Page 652 BIT SWITCHES System Switch 02 SP No. 1-101-003 FUNCTION COMMENTS Not used Do not change the settings. Bit 1 Bit 2: Not used. Communication stall fail safe. If enabled, the machine cuts communication within one hour of a communication error but the 0: Disabled connection remains established.
Page 653 BIT SWITCHES System Switch 05 - Not used (Do not change the factory settings.) System Switch 06 SP No. 1-101-007 FUNCTION COMMENTS 0 to 7 Reduction ratio for 71~99% (BCD) reduced TX function This setting is less than 71 (BCD) handled as 71%. System Switch 07 - Not used (Do not change the factory settings.) System Switch 08 - Not used (Do not change the factory settings.) System Switch 09...
Page 654 BIT SWITCHES System Switch 0A SP No. 1-101-011 FUNCTION COMMENTS Not used Do not change the settings. Continuous polling reception This feature allows a series of stations to be polled 0: Disabled 1: Enabled in a continuous cycle. This will continue until the polling reception file is erased.
Page 655 BIT SWITCHES System Switch 0F SP No. 1-101-016 FUNCTION COMMENTS Country/area code for This country/area code determines the factory functional settings (Hex) settings of bit switches and RAM addresses. However, it has no effect on the NCU parameter 00: France 11: USA settings and communication parameter RAM 01: Germany 12: Asia...
Page 656 BIT SWITCHES System Switch 11 SP No. 1-101-018 FUNCTION COMMENTS TTI printing position Change this bit to 1 if the TTI overprints information 0: Superimposed on the page that the customer considers to be important (G3 data transmissions). 1: Printed before the data leading edge TSI (G3) printing position Change this bit to 1 if the TSI (G3) overprints...
Page 657 BIT SWITCHES System Switch 16 SP No. 1-101-023 FUNCTION COMMENTS Parallel Broadcasting 1: When the G3 unit is installed, the machine sends messages simultaneously using both available ports 0: Disabled (PSTN/ISDN) during broadcasting. 1: Enabled Not used Do not change the settings. System Switch 17 - Not used (do not change the settings) System Switch 18 - Not used (do not change the settings) System Switch 19...
Page 658 BIT SWITCHES System Switch 1A SP No. 1-101-026 FUNCTION COMMENTS LS RX memory remaining Sets a value of 4K. refresh value setting If the amount of memory remaining falls below 4K, documents received in memory are printed to create more space in memory. Initial value: 0x80 (512K) 00-FF (0-1020 KB: Hex) System Switch 1B - Not used (do not change the settings)
Page 659 BIT SWITCHES Rev. 04/2004 System Switch 1E SP No. 1-101-031 FUNCTION COMMENTS RTI/CSI display priority This bit determines which identifier, RTI or CSI, is 0: RTI 1: CSI displayed on the LCD while the machine is communicating in G3 non-standard mode. File No.
Page 660 BIT SWITCHES System Switch 1F SP No. 1-101-032 FUNCTION COMMENTS Not used Do not change the setting. Report printout after an original 0: When an original jams, or the SAF memory jam during SAF storage or if overflows during scanning, a report will be printed. the SAF memory fills up Change this bit to “1”...
Page 661: Ifax Switches
BIT SWITCHES 3.2.2 IFAX SWITCHES Please refer to the IFAX Service Manual. 3.2.3 PRINTER SWITCHES Printer Switch 00 SP No. 1-103-001 FUNCTION COMMENTS Page separation mark 0: No marks are printed. 0: Disabled 1: If a received page has to be printed out on two 1: Enabled sheets, an asterisk inside square brackets is printed at the bottom right hand corner of the first sheet,...
Page 662 BIT SWITCHES Relationship between available paper sizes and printer width used in the setup protocol Available Paper Size Printer width used in the Protocol (NSF/DIS) A4 or 8.5" x 11" 297 mm width 256 mm width A5 or 8.5" x 5.5" 216 mm width No paper available (Paper end) 216 mm width...
Page 663 BIT SWITCHES Printer Switch 03 SP No. 1-103-004 FUNCTION COMMENTS Page separation threshold (with reduction disabled with switch 03-0 above) If the incoming page is up to x mm longer than the length of copy paper, the excess portion will not be printed. If the incoming page is more than x mm longer than the length of copy paper, the excess portion will be printed on the next page.
Page 664 BIT SWITCHES Printer Switch 06 SP No. 1-103-007 FUNCTION COMMENTS Printing while a paper cassette is pulled out, when the Just Size Printing feature is Cross reference enabled. Just size printing on/off – User switch 05, bit 5 0: Printing will not start 1: Printing will start if another cassette has a suitable size of paper, based on the paper size...
Page 665 BIT SWITCHES Printer Switch 0E SP No. 1-103-015 FUNCTION COMMENTS Paper size selection priority 0: A paper size that has the same width as the 0: Width received data is selected first. 1: Length 1: A paper size which has enough length to print all the received lines without reduction is selected first.
Page 666 BIT SWITCHES Printer Switch 0F SP No. 1-103-016 FUNCTION COMMENTS Smoothing feature (0, 0) (0, 1): Disable smoothing if the machine Bit 1 Bit 0 Setting receives halftone images from other manufacturers Disabled fax machines frequently. Disabled Enabled Not used Duplex printing 1: The machine always prints received fax 0: Disabled...
Page 667: Communication Switches
BIT SWITCHES 3.2.4 COMMUNICATION SWITCHES Communication Switch 00 SP No. 1-104-001 FUNCTION COMMENTS Compression modes available These bits determine the compression capabilities in receive mode to be declared in phase B (handshaking) of the T.30 Bit 1 Modes protocol. MH only MH/MR MH/MR/MMR MH/MR/MMR/...
Page 668 BIT SWITCHES Communication Switch 01 SP No. 1-104-002 FUNCTION COMMENTS If this bit is set to 0, ECM is switched off for all 0: Off 1: On communications. In addition, V.8 protocol and JBIG compression are switched off automatically. Not used Do not change the setting.
Page 669 BIT SWITCHES Communication Switch 02 SP No. 1-104-003 FUNCTION COMMENTS Burst error threshold If there are more consecutive error lines in the 0: Low 1: High received page than the threshold, the machine will send a negative response. The Low and High threshold values depend on the sub-scan resolution, and are as follows.
Page 670 BIT SWITCHES Communication Switch 0A SP No. 1-104-011 FUNCTION COMMENTS Point of resumption of memory 0: The transmission begins from the page where transmission upon redialing transmission failed the previous time. 0: From the error page 1: Transmission begins from the first page, using 1: From page 1 normal memory transmission.
Page 671 BIT SWITCHES Communication Switch 0C SP No. 1-104-013 FUNCTION COMMENTS Number of digits compared to 00 - 1F (0 to 31 digits) find the requester’s fax number After the machine receives a transfer request, the from the programmed machine compares the own telephone number sent Quick/Speed Dials when acting from the Requesting Terminal with all Quick/Speed as a Transfer Station...
Page 672 BIT SWITCHES Communication Switch 10 SP No. 1-104-017 FUNCTION COMMENTS Memory transmission: 01 - FE (Hex) times Maximum number of dialing attempts to the same destination Communication Switch 11 - Not used (do not change the settings.) Communication Switch 12 SP No.
Page 673 BIT SWITCHES Communication Switch 16 SP No. 1-104-023 FUNCTION COMMENTS Not used. Do not change setting. Optional G3 unit (G3-2) Change this bit to 1 when installing the first optional 0: Not installed G3 unit. 1: Installed 2 to 7 Not used.
Page 674 BIT SWITCHES Communication Switch 1C SP No. 1-104-029 FUNCTION COMMENTS Extension access code (8 and Refer to communication switch 1E. 9) to turn V.8 protocol On/Off Example: If “8” is the PSTN access code, set bit 0 0: On to 1. When the machine detects “8” as the first 1: Off dialed number, it automatically disables V.8 protocol.
Page 675: G3-1 Switches
BIT SWITCHES 3.2.5 G3-1 SWITCHES G3-1 Switch 00 SP No. 1-105-001 FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in Disabled the T.30 protocol.
Page 676 BIT SWITCHES G3-1 Switch 03 SP No. 1-105-004 FUNCTION COMMENTS DIS detection number 0: The machine will hang up if it receives the same (Echo countermeasure) DIS frame twice. 0: 1 1: Before sending DCS, the machine will wait for the 1: 2 second DIS which is caused by echo on the line.
Page 677 BIT SWITCHES G3-1 Switch 04 SP No. 1-105-005 FUNCTION COMMENTS Training error detection 0 - F (Hex); 0 - 15 bits threshold If the number of error bits in the received TCF is below this threshold, the machine informs the sender that training has succeeded.
Page 678 BIT SWITCHES G3-1 Switch 06 SP No. 1-105-007 FUNCTION COMMENTS Initial Rx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) reception. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use a lower setting if high speeds pose problems 0 0 1 1 7.2 k during reception.
Page 679 BIT SWITCHES G3-1 Switch 07 SP No. 1-105-008 FUNCTION COMMENTS PSTN cable equalizer Use a higher setting if there is signal loss at higher (tx mode: Internal) frequencies because of the length of wire between Bit 1 Bit 0 Setting the modem and the telephone exchange.
Page 680 BIT SWITCHES G3-1 Switch 0A SP No. 1-105-011 FUNCTION COMMENTS Maximum allowable carrier These bits set the acceptable modem carrier drop drop during image data time. reception Try using a longer setting if error code 0-22 is Bit 1 Bit 0 Value (ms) frequent.
Page 681 BIT SWITCHES G3-1 Switch 0B SP No. 1-105-012 FUNCTION COMMENTS Protocol requirements: Europe The machine does not automatically reset these bits 0: Disabled 1: Enabled for each country after a country code (System Switch 0F) is programmed. Protocol requirements: Spain Change the required bits manually at installation.
Page 682 BIT SWITCHES G3-1 Switch 0F SP No. 1-105-016 FUNCTION COMMENTS Alarm when an error occurred If the customer wants to hear an alarm after each in Phase C or later error communication, change this bit to “1”. 0: Disabled 1: Enabled Alarm when the handset is off- If the customer wants to hear an alarm if the hook at the end of...
Page 683: G3-2 Switches
BIT SWITCHES 3.2.6 G3-2 SWITCHES These switches require an optional G3 interface unit. G3-2 Switch 00 SP No. 1-106-001 FUNCTION COMMENTS Monitor speaker during (0, 0): The monitor speaker is disabled all through communication (tx and rx) the communication. Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in...
Page 684 BIT SWITCHES G3-2 Switch 02 SP No. 1-106-003 FUNCTION COMMENTS G3 protocol mode used Change this bit to 1 only when the other end can 0: Standard and non-standard only communicate with machines that send T.30- 1: Standard only standard frames only. 1: Disables NSF/NSS signals (these are used in non-standard mode communication) Not used...
Page 685 BIT SWITCHES G3-2 Switch 03 SP No. 1-106-004 FUNCTION COMMENTS DIS detection number 0: The machine will hang up if it receives the same (Echo countermeasure) DIS frame twice. 0: 1 1: Before sending DCS, the machine will wait for the 1: 2 second DIS which is caused by echo on the line.
Page 686 BIT SWITCHES G3-2 Switch 05 SP No. 1-106-006 FUNCTION COMMENTS Initial Tx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) transmission. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use the dedicated transmission parameters if you 0 0 1 1...
Page 687 BIT SWITCHES G3-2 Switch 06 SP No. 1-106-007 FUNCTION COMMENTS Initial Rx modem rate These bits set the initial starting modem rate for Bit 3 2 1 0 Setting (bps) reception. 0 0 0 1 2.4 k 0 0 1 0 4.8 k Use a lower setting if high speeds pose problems 0 0 1 1...
Page 688 BIT SWITCHES G3-2 Switch 07 SP No. 1-106-008 FUNCTION COMMENTS PSTN cable equalizer Use a higher setting if there is signal loss at higher (tx mode: Internal) frequencies because of the length of wire between Bit 1 Bit 0 Setting the modem and the telephone exchange.
Page 689 BIT SWITCHES G3-2 Switch 0A SP No. 1-106-011 FUNCTION COMMENTS Maximum allowable carrier These bits set the acceptable modem carrier drop drop during image data time. reception Try using a longer setting if error code 0-22 is Bit 1 Bit 0 Value (ms) frequent.
Page 690 BIT SWITCHES G3-2 Switch 0C SP No. 1-106-013 FUNCTION COMMENTS Pulse dialing method P = Number of pulses sent out, N = Number dialed. Bit 1 Bit 0 Setting Normal(P=N) Oslo (P=10 - N) Sweden (N+1) Not used Not used Do not change the settings.
Page 691: Fax Switches
BIT SWITCHES 3.2.7 FAX SWITCHES FAX Switch 00 - Not used (do not change the settings) FAX Switch 01 SP No. 3-201-002 FUNCTION COMMENTS Scan density step value When scan density is adjusted manually away from (Text mode) the Normal setting, the threshold value for binary picture processing changes for each step from the value specified by Scanner Switch 02, by the amount programmed here.
Page 692 BIT SWITCHES FAX Switch 05 SP No. 3-201-006 FUNCTION COMMENTS Binary picture processing: This setting determines the threshold value for Threshold for colored binary picture processing in colored background background special original 2 special original 2 mode (when the scan density mode - Normal setting (center setting is at the center).
Page 693 BIT SWITCHES FAX Switch 0B SP No. 3-201-012 FUNCTION COMMENTS Scan margin setting (right and left margin in book scan ADF mode) The setting can be between 0 and F (H) (unit 0.5 mm). Default setting: 2 mm Scan margin setting (top and bottom margin in book scan and ADF mode) The setting can be between 0 and 7 (H) (unit 0.5 mm).
Page 694 BIT SWITCHES FAX Switch 0E SP No. 3-201-015 FUNCTION COMMENTS Not used Do not change the settings. Scan resolution unit This bit determines which resolution unit will be 0: mm used for scanning a fax message. 1: inches Default setting: mm Not used Do not change the settings.
Page 695: Ncu Parameters
NCU PARAMETERS 3.3 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-101), but some can be changed using NCU Parameter programming (SP2-103 and 104);...
Page 696 NCU PARAMETERS Address Function Unit Remarks 680500 Country/Area code for NCU Use the Hex value to program the parameters country/area code directly into this address, or use the decimal value to program it using SP2-103-001 Country/Area Decimal Hex France Germany Italy Austria Belgium...
Page 697 NCU PARAMETERS Address Function Unit Remarks 680508 PSTN dial tone detection time 20 ms If 680508 contains FF(H), the machine pauses for 680509 PSTN dial tone reset time (LOW) the pause time (address 68050A PSTN dial tone reset time (HIGH) 68050D / 68050E).
Page 698 NCU PARAMETERS Address Function Unit Remarks 680526 Hz (BCD) PABX busy tone frequency upper If both addresses contain limit (high byte) FF(H), tone detection is disabled. 680527 PABX busy tone frequency upper limit (low byte) 680528 PABX busy tone frequency lower Hz (BCD) If both addresses contain limit (high byte)
Page 699 NCU PARAMETERS Address Function Unit Remarks 68053F Country dial tone upper frequency Hz (BCD) If both addresses contain limit (HIGH) FF(H), tone detection is disabled. 680540 Country dial tone upper frequency limit (LOW) 680541 Country dial tone lower frequency If both addresses contain limit (HIGH) FF(H), tone detection is disabled.
Page 700 NCU PARAMETERS Address Function Unit Remarks 680557 Time between 68054Dh (NCU 1 ms This parameter takes parameter 14) and 68054Eh (NCU effect when the country parameter 15) code is set to France. 680558 Not used Do not change the setting. 680559 Grounding time (ground start mode) 20 ms...
Page 701 NCU PARAMETERS Address Function Unit Remarks 680576 Number of rings until a call is SP2-103-6 detected The setting must not be zero. 680577 20 ms See Note 4. Minimum required length of the first ring SP2-103-7 680578 Minimum required length of the 20 ms SP2-103-8 second and subsequent rings...
Page 702 NCU PARAMETERS Address Function Unit Remarks 6805A8 Acceptable CNG detection frequency BCD (Hz) If both addresses contain lower limit (high byte) FF(H), tone detection is disabled. 6805A9 Acceptable CNG detection frequency lower limit (low byte) 6805AA Not used Do not change the setting.
Page 703 NCU PARAMETERS Rev. 10/2006 Address Function Unit Remarks 6805C7 Bits 0 to 3 – Not used. Bit 4 – V.34 protocol dump 0: Simple, 1: Detailed (default) Bits 5 to 7 – Not used. 6805C8 Not used Do not change the settings.
Page 704 NCU PARAMETERS Rev. 10/2006 NOTES: 1. If a setting is not required, store FF in the address. 2. Italy and Belgium only RAM address 68055E: the lower four bits have the following meaning. Bit 2 - 1: International dial tone cadence detection enabled (Belgium) Bit 1 - Not used Bit 0 - 1: PSTN dial tone cadence detection enabled (Italy) If bit 0 or bit 2 is set to 1, the functions of the following RAM addresses are...
Page 705: Dedicated Transmission Parameters
DEDICATED TRANSMISSION PARAMETERS 3.4 DEDICATED TRANSMISSION PARAMETERS Each Quick Dial Key has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial and adjust the parameters allocated to that number.
Page 706 DEDICATED TRANSMISSION PARAMETERS 3.4.2 PARAMETERS The initial settings of the following parameters are all FF(H) - all the parameters are disabled. Switch 00 FUNCTION AND COMMENTS ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte.
Page 707 DEDICATED TRANSMISSION PARAMETERS Switch 02 FUNCTION COMMENTS Initial Tx modem rate If training with a particular remote terminal always Bit 3 2 1 0 Setting (bps) takes too long, the initial modem rate may be too 0 0 0 0 Not used high.
Page 708 DEDICATED TRANSMISSION PARAMETERS Switch 03 FUNCTION COMMENTS Inch-mm conversion before tx The machine uses inch-based resolutions for Bit 1 Bit 0 Setting scanning. If “inch only” is selected, the printed copy Inch-mm may be slightly distorted at the other end if that conversion machine uses mm-based resolutions.
Page 709: Service Ram Addresses
SERVICE RAM ADDRESSES 3.5 SERVICE RAM ADDRESSES  CAUTION Do not change the settings which are marked as “Not used” or “Read only.” 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine’s serial number (16 digits - ASCII)
Page 710 SERVICE RAM ADDRESSES 6800D3(H) - User parameter switch 03 (SWUSR_03: Automatic report printout) Bit 0: Transmission result report (memory transmissions) 0: Off, 1: On Bit 1: Not used Bit 2: Memory storage report 0: Off, 1: On Bit 3: Polling reserve report (polling reception) 0: Off, 1: On Bit 4: Polling result report (polling reception) 0: Off, 1: On Bit 5: Transmission result report (immediate transmissions) 0: Off, 1: On Bit 6: Polling clear report 0: Off, 1: On...
Page 711 SERVICE RAM ADDRESSES 6800D8(H) - User parameter switch 08 (SWUSR_08) Bits 0 and 1: Not used. Bit 2: Authorized reception 0: Only faxes from senders whose RTIs/CSIs are specified for this feature are accepted. 1: Only faxes from senders whose RTIs/CSIs are not specified for this feature are accepted.
Page 712 SERVICE RAM ADDRESSES 6800DF(H) - User parameter switch 15 (SWUSR_0F) Bits 0, 1 and 2: Cassette for fax printout Bit 2 1 Setting 1st paper feed station 2nd paper feed station 3rd paper feed station 4th paper feed station Other settings Not used Bits 3 and 4: Not used Bit 5: Using the cassette specified by bits 0, 1 and 2 above only 0: On, 1: Off Bits 6 and 7: Not used...
Page 713 SERVICE RAM ADDRESSES 6800E3(H) - User parameter switch 19 (SWUSR_13) Bit 0: Offset sort function for the fax (only using the shift tray on the 1,000 sheet finisher) 0: Disabled, 1: Enabled Bit 1: Journal format 0: The Journal is separated into transmissions and receptions 1: The Journal is separated into G3-1 and G3-2 communications Bit 2: Action when the paper cassette that was selected by the specified cassette selection feature becomes empty.
Page 714 SERVICE RAM ADDRESSES 6800E6(H) - User parameter switch 22 (SWUSR_16): Not used 6800E7(H) – User Parameter switch 23 (SWUSR_17) : Not used 6800E8(H) - User parameter switch 24 (SWUSR_18) Bits 0 and 1: File retention time (Cross reference: System switch 02 bit 4) Bit 1 0 Setting 0 0 File retention impossible 0 1 24 hours...
Page 715 SERVICE RAM ADDRESSES 680340 to 680342(H) - PSTN-1 line settings 680340 Bits 0 and 1: PSTN access method from behind a PABX. Setting Loop start Ground start Flash start Not used Bit 2: Telephone line type. 0: PSTN, 1: PABX Bits 3 and 4: Dialing type.
Page 716 SERVICE RAM ADDRESSES 68036C(H) - Network type used for the service station number 0 1 (H) - PSTN-1 0 2 (H) - PSTN-2 0 3 (H) – Not used 1 0 (H) – Not used 0 7 (H) - G3 auto selection 680370 to 680377(H) - Last power off time (Read only) 680370(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM)
Page 717 SERVICE RAM ADDRESSES 680482(H) - Transmission monitor volume 00 - 07(H) 680483(H) - Reception monitor volume 00 - 07(H) 680484(H) - On-hook monitor volume 00 - 07(H) 680485(H) - Dialing monitor volume 00 - 07(H) 680486(H) - Buzzer volume 00 - 07(H) 6BA000 –...
Page 719 OVERVIEW 4. DETAILED SECTION DESCRIPTIONS 4.1 OVERVIEW Fax Function Upgrade CCUIF Controller Expansion Memory B576D901.WMF The basic fax unit consists of three PCBs: an FCU, an MBU and an NCU. The FCU controls all the fax communications and fax features, in cooperation with the controller board.
Page 720 BOARDS 4.2 BOARDS 4.2.1 FCU OHDI SW. Surge Protection TRXD Noise Over- Filter Relay RING DC Loop current Transformer Protection Surge Protection Current Sensor OHDISW CMLSW Hook0 Hook1 ExRing Ring Noise Detection Filter Circuit B576D902.WMF The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base copier’s engine, and all the fax options.
Page 721 BOARDS DRAM • The 16 MB of DRAM is shared as follows. SAF memory : 4 MB Working memory : 4 MB Page memory : 8 MB • The SAF memory is backed up by a rechargeable battery. Memory back-up •...
Page 722: Ncu (Us)
BOARDS 4.2.3 NCU (US) OHDI SW. Surge Protection TRXD Noise Over- Filter Relay RING DC Loop current Transformer Protection Surge Protection Current Sensor OHDISW CMLSW Hook0 Hook1 ExRing Ring Noise Detection Filter Circuit B576D902.WMF Jumpers Item Description These jumpers should be shorted when the machine is connected to a dry line.
Page 723: Ncu (Europe/Asia)
BOARDS 4.2.4 NCU (EUROPE/ASIA) SHUNT CML Relay DCLSW DO Sw. RING TRXD Current Sensor Loop OHDI Sw. DOSW OHDISW GS Sw. CMLLSW Hook0 Hook1 SHUNT GSSW Noise Filter Ring CSEL Detection RSEL Circuit ExRing B576D903.WMF Control Signals and Jumpers CSEL1 RSEL Country CN2-5...
Page 724: Sg3-D Board
BOARDS 4.2.5 SG3-D BOARD N C C P FC U Fl ash SD R A M R O M C P U M odem JB I G (R U 30) D A TA /A D D R ESS B U S C O D EC A FE N C U...
Page 725: Address Book
ADDRESS BOOK 4.3 ADDRESS BOOK The address book (directory) for this machine combines under one user name the fax address and mail address. All the address data is stored on the HDD. Up to a maximum of 2,000 items can be stored for addresses.
Page 726 ADDRESS BOOK There are three methods you can use to back up address book data: • HDD ←→ IC Card • FCU (MBU) ←→ IC Card • HDD ←→ FCU Each is described below. HDD ←→ IC Card Address data stored on the HDD can be uploaded to an IC card with SP5846 51 (UCS Settings - All Directory Info.
Page 727 ADDRESS BOOK SP Modes 1. SP5846 051 UCS Settings - All Directory Info. Upload This SP mode is used to upload address data to an IC card. The machine automatically detects where the address data is stored. If there is address data on the HDD, the address data from the HDD is uploaded to the IC card.
Page 729: General Specifications
SPECIFICATIONS SPECIFICATIONS 1. GENERAL SPECIFICATIONS Type: Desktop type transceiver Circuit: PSTN (max. 2 ch.) PABX Connection: Direct couple Original Size: Book (Face down) Maximum Length: 432 mm [17 ins] Maximum Width: 297 mm [11.7 ins] ARDF (Face up) (single sided document) Length: 128 - 1200 mm [5.0 - 47.2 ins] Width: 105 - 297 mm [4.1 - 11.7 inch] (double sided document)
Page 730: Capabilities Of Programmable Items
SPECIFICATIONS Memory Capacity: ECM: 128 KB Standard: 4 MB With optional Expansion Memory: 32 MB (4 MB+ 28 MB) Page Memory Standard: 8 MB (Print: 4 MB + Scanner: 4 MB) With optional Expansion Memory: 16 MB (8 MB + 8 MB) (Print 8 MB + Scanner: 4 MB) 2.
Page 731: Machine Configuration
SPECIFICATIONS The following table shows how the capabilities of the document memory will change after the optional Fax Function Upgrade Unit and the Expansion Memory are installed. With the Without the Expansion Expansion Memory Memory Memory Transmission file Maximum number of Without the Fax page for memory 1000...
Page 733 Internet Fax (IFAX) SERVICE MANUAL...
Page 735: Ifax Installation
IFAX INSTALLATION 1. INSTALLATION 1.1 IFAX INSTALLATION IFAX requires the installation of the Fax Unit and the Printer/Scanner Controllers. For details about installation, please refer to the Fax Unit and the Printer/Scanner option manuals for the machine. 1.2 INITIAL SETTINGS Users can set the IFAX initial settings.
Page 737 ERROR CODES FOR LAN COMMUNICATION 2. TROUBLESHOOTING 2.1 ERROR CODES FOR LAN COMMUNICATION If an error code occurs, retry the communication. If the same problem occurs, try to solve the problem as suggested below. Code Meaning Cause Action 14-00 SMTP Send Error Error occurred during sending to the •...
Page 738 ERROR CODES FOR LAN COMMUNICATION Code Meaning Cause Action 14-09 Authorization Failed for POP-Before-SMTP or SMTP POP-Before-SMTP: Sending to SMTP authorization failed. • Check the IFAX user name Server and password. • Check that POP server is set correctly. • Check the SMTP server settings.
Page 739 ERROR CODES FOR LAN COMMUNICATION Code Meaning Cause Action 14-51 UCS Destination Not even one return notification can Check the address in the address Download Error be downloaded: book. • The address book was being edited. • The number for the specified destination does not exist (it was deleted or edited after the job was created).
Page 740 ERROR CODES FOR LAN COMMUNICATION Code Meaning Cause Action 15-16 Mail Size Receive Error The mail cannot be received because • Increase the setting that limits it is too large. the size of e-mail that can be received (in the User Tools> System Settings>...
Page 741 ERROR CODES FOR LAN COMMUNICATION Code Meaning Cause Action 15-64 TIFF Decompression The file received as an attachment • Ask the sender to check that Error caused the TIFF decompression the attachment was sent in error: correct TIFF format. • The TIFF format of the attachment •...
Page 742: Troubleshooting Procedures
TROUBLESHOOTING PROCEDURES 2.2 TROUBLESHOOTING PROCEDURES Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action Remarks Route Connection with the • Check that the LAN cable is connected to the machine.
Page 743 TROUBLESHOOTING PROCEDURES Communication Item Action Remarks Route E-mail server • Make sure that the client • Ask the administrator to devices which have an check. account in the server can • Send a test e-mail with send/receive e-mail. the machine’s own number as the destination.
Page 745: Service Tables And Procedures
ACCESSING IFAX BIT SWITCHES 3. SERVICE TABLES AND PROCEDURES 3.1 ACCESSING IFAX BIT SWITCHES 1. Ensure that the machine is in standby mode. 2. Press , enter   with the 10-key pad, then hold down  for more than 3 seconds. The SP mode main menu opens. 3.
Page 746: Sp1102 Ifax Switch
SP1102 IFAX SWITCH 3.2 SP1102 IFAX SWITCH Only one SP number is used to access IFAX bit switches. These bit switches are described in the tables below. IFAX SW 1102 1 Bits 0~6: Original Width of TX Attachment File This setting sets the maximum size of the original that the destination can receive. (Bits 3~7 are reserved for future use or not used.) 0: On 1: Off...
Page 747 SP1102 IFAX SWITCH IFAX SW 1102 2 Bits 0~ 6: Original Line Resolution of TX Attachment File This setting sets the maximum resolution of the original that the destination can receive. 0: Not selected 1: Selected Note: If more than one of these three bits is set to “1”, the higher resolution has priority.
Page 748 SP1102 IFAX SWITCH IFAX SW 1102 3 Bit 0: RX Text Mail Header Processing This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. •...
Page 749 SP1102 IFAX SWITCH IFAX SW 1102 4 Bit 0: Original Output at Transfer Station This setting determines whether the original is output at the transfer station when it is received from the sender that initiated the transfer transmission. This feature is the same as for G3 transfer transmissions.
Page 750 SP1102 IFAX SWITCH IFAX SW 1102 6 Bit 0: Mail Addresses of SMTP Broadcast Recipients Determines whether the e-mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol are recorded in the Journal. For example: ‘1st destination + Total number of destinations: 9’ in the Journal indicates a broadcast to 9 destinations.
Page 751 SP1102 IFAX SWITCH IFAX SW 1102 13 Not Used. IFAX SW 1102 14 Not Used IFAX SW 1102 15 Not Used IFAX SW 1102 16 Bit 0: Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately.
Page 752: Firmware Update Procedure
FIRMWARE UPDATE PROCEDURE 3.3 FIRMWARE UPDATE PROCEDURE When you need to update the firmware for IFAX, follow the firmware update procedures described in the main machine Service Manual. IFAX...
Page 753: Ifax Ram Addresses
IFAX RAM ADDRESSES 3.4 IFAX RAM ADDRESSES Parameter Function Data Format Address Comments 69FEAE Mail Address Mail address of the ASC: 128 bytes 128 x 3 area fax account. provided, but only the first is used. 6A002E User Name User name of the fax ASC: 64 bytes 64 x 3 area account.
Page 755: Internet Fax
4.1 INTERNET FAX 4.1.1 INTERNET FAX FEATURES The Internet fax produced by Ricoh is also known as IFAX. An Internet fax converts fax hard copy document data to e-mail format and transmits the data over the Internet. Another IFAX or a PC can receive the e-mail sent by an IFAX.
Page 756: Dns Service
INTERNET FAX The following functions are supported with standard fax transmission, but not with Internet faxing. These functions are not supported by e-mail transmission: • Immediate Transmission • Confidential Transmission • ID Transmission • Polling Transmission • Chain Dial • Transmission by F-Code (SUB) - e-mail protocol cannot specify an F-Code •...
Page 757: Internet Mail Communication
INTERNET MAIL COMMUNICATION 4.2 INTERNET MAIL COMMUNICATION 4.2.1 MAIL TRANSMISSION Sending T erminal SMT P IFAX Server E-mail Router Internet POP/IMAP IFAX Server E-mail Router IFAXD601.WMF Procedure Scanned documents are sent as electronic mail (e-mail). All messages are sent using memory transmission. All e-mail transmissions are controlled using Simple Mail Transfer Protocol (SMTP) procedures.
Page 758: Selectable Options
INTERNET MAIL COMMUNICATION receive reports of errors that occurred between the SMTP server and the receiving terminal. The interval between attempts to resend mail to the same destination when an SMTP error occurs is the same as for G3 fax transmission. To view what happens when an error occurs when the machine is receiving, refer to the Mail Reception section.
Page 759: Secure Internet Transmission
INTERNET MAIL COMMUNICATION Secure Internet Transmission To transmit e-mail via the Internet more securely, use SMTP authentication, and POP before SMTP for IFAX. • SMTP Authentication. SMTP Authentication requires user authentication before they can access the server. This prevents unauthorized access to the server. To use SMTP authentication, your server must support CRAM-MD5, PLAIN, or LOGIN.
Page 760: Mail Reception
INTERNET MAIL COMMUNICATION 4.2.2 MAIL RECEPTION SMTP IFAX Server E-mail Router Receiving Terminal Internet IFAX Server E-mail Router IFAXD912.WMF This machine supports three types of e-mail reception: • POP3 (Post Office Protocol Ver. 3.) • IMAP4 (Internet Messaging Access Protocol) •...
Page 761: Characteristics Of Pop3/Imap4 Reception
INTERNET MAIL COMMUNICATION Characteristics of POP3/IMAP4 Reception Here are some general characteristics of POP3/IMAP4 receiving: • No MX record registration. There is no need to register the machine in the MX record of the DNS server. • Power can be switched off. As long as the machine is not receiving mail, mail stored in the mail server is not lost when the power is switched off.
Page 762: Smtp Reception Characteristics
RX mail delivery to a G3 fax. The machine transfers incoming mail is sent to the G3 fax specified by the local part. For example, in a destination address specified as: fax=0454778907@cl01.dom1.ricoh.co.jp the ‘local part’ is 0454778907. • A POP3/IMAP4 server is not required. For example, in an environment where there is only a UNIX server or in an intranet environment where Notes is used for mail, mail received from outside is handled via the SMTP gateway.
Page 763: Delivery: Transferring Mail Received With Smtp (Off Ramp Gateway)
If the address of the mail received with SMTP contains the following information, it can be delivered to another G3 fax: Fax = “ Delivery Number”@”IFAX Host Name.Domain” SMTP SMTP IFAX (Address: fax = 045477459@ Cl01.dom1g.ricoh.co.jp) Router Internet/ Intranet Router IFAX SMTP Switching...
Page 764 The sender must set the mail address in the following format: 1) When dialing using a fax number fax=<Delivery Destination Fax Number>@<IFAX Host Name>.<Domain Name> Example: fax=0454771459@cl01.dom1g.ricoh. ! Delivers to fax number 0454771459 co.jp 2) When dialing using a Quick dial destination fax=<# Quick Dial Number>@<IFAX Host Name>.<Domain Name>...
Page 765 In order to limit access to mail delivery with IFAX, the addresses of senders must be limited using the Access Limit Entry. Only one entry can be registered. 1) Access Limit Entry For example, to limit access to @IFAX.ricoh.co.jp: gts@IFAX.ricoh.co.jp Matches and is delivered.
Page 766: Handling Mail Reception Errors
INTERNET MAIL COMMUNICATION Handling Mail Reception Errors Errors during POP3/IMAP4 procedures When an error of this type occurs, the machine stops receiving and the message stays in the server. An error report is output. After a prescribed interval, the machine calls the server and starts to receive, starting with the interrupted message.
Page 767: Printing Received Mail
INTERNET MAIL COMMUNICATION Printing Received Mail To print received e-mail: • The machine detects whether it has received a TIFF-F format image, then prints • Text in US ASCII or ISO 8859 X format can also be printed. When a line of text is longer than the paper width, the excess data will be truncated and lost.
Page 768 INTERNET MAIL COMMUNICATION 4.2.3 MAIL BROADCASTING (E-MAIL AND G3 FAX ARE COMBINED) G 3 Transmissions E-mail Transmissions (PSTN) (LAN/Internet) SMT P IFAX Server E-mail transmission IFAXD913.WMF The machine can send the same message to several destinations in one operation. Some destinations can be G3 faxes and others can be e-mail. For the G3 fax transmissions, each address has to be dialed separately.
Page 769: Transfer Request
INTERNET MAIL COMMUNICATION 4.2.4 TRANSFER REQUEST Operation at the Transfer Requester Request by Mail Transfer Requester R: Router SMT P IFAX Server Individual G3 E-mail Transmissions (PSTN) Transfer Station IFAX Server E-mail E-mail End Receivers SMT P E-mail Server (several destinations, Individual E-mail G3 End Receivers one transmission)
Page 770 INTERNET MAIL COMMUNICATION The fields of the e-mail and their contents are as follows: Field Content From E-mail address of the requesting terminal Destination address (Transfer Station address) Backup mail address Subject From TSI (Fax Message No. xxxx) Content-Type Multipart/mixed Text/Plain (for a text part), image/tiff (for attached files) Content-Transfer-Encoding Base 64, 7-Bit, 8-bit, Quoted Printable...
Page 771: Operation At The Transfer Station
INTERNET MAIL COMMUNICATION Operation at the Transfer Station Request by Mail Transfer Requester R: Router SMTP IFAX Server Individual G3 E-mail Transmissions (PSTN) Transfer Station POP/IMAP IFAX Server E-mail E-mail End Receivers SMT P E-mail Server (several destinations, Individual E-mail G3 End Receivers one transmission) Transmissions...
Page 772 INTERNET MAIL COMMUNICATION Request by Fax G3 End Receivers G 3 Transmission (Transfer Request) G3 FAX PSTN G 3 Transmission (Report) Requesting Term inal E-mail End Transfer SMT P IFAX Receivers Station Server E-mail IFAXD916.WMF When the machine receives a transfer request by G3 fax, it sends the message to the e-mail and G3 end receivers in the same way as for a request by mail.
Page 773: Transfer Box
SU B cod e: 1111 SM T P IFAX Server e-mail Personal C o de 1111: abc@ ricoh.com C lient E-m ail ad dress: abc@ ricoh.com IFAXD918.WMF When a G3 fax message is received with a SUB code (max. 20 digits), the machine compares this SUB code with the Personal Box SUB codes stored in the machine with e-mail addresses.
Page 774: Subject And Level Of Importance
E-MAIL OPTIONS (SUB TX MODE) 4.3 E-MAIL OPTIONS (SUB TX MODE) The following features are available as options for mail sending: entering a subject, designating the level of importance, confirming reception of the mail. 4.3.1 SUBJECT AND LEVEL OF IMPORTANCE You can enter a subject message with: Sub TX Mode>...
Page 775: E-Mail Messages
E-MAIL OPTIONS (SUB TX MODE) 4.3.2 E-MAIL MESSAGES After entering the subject, you can enter a message with: Sub TX Mode> E-mail Options An e-mail message (up to 5 lines) can be pre-registered with: User Tools> System Settings> File Transfer> Program/Change/Delete E-mail Message Limitations on Entries Item...
Page 776: Message Disposition Notification (Mdn)
* * * JO U R NAL * * * Time AD D RESS M ode Time PAG E RESU LT 10:18AM SF2@ dom1g.ricoh M ailSM A 0'09" * * * JO U R NAL * * * Time AD D RESS M ode Time PAG E...
Page 777: Handling Mail
Subject From @81454771459”(“RICOH GTS)(Return Receipt)(dispatched) X-Mozilla-status 8001 X-Mozilla-Status2 00000000 X-UIDL 20001128044713447.AAA163@fuser_01 This is a Return Receipt for the mail that you sent to “fuser_01@dom1g.ricoh.co.jp” Final Receipt: rfc822:fuser_01#dom1g.ricoh.co.jp Original Message ID: <3A23379A.81BE0ABD@dom1g.ricoh.co.jp Disposition: automatic action/MDN-send-automatically: dispatched Respond Mail Text 4-23 IFAX...
Page 778: Handling Reports
E-MAIL OPTIONS (SUB TX MODE) Setting up the Receiving Party The receiving party will respond to the confirmation request if: 1) The ‘Disposition Notification To’ field is in the received mail header (automatically inserted in the 4th line in the upper table on the previous page, if MDN is enabled), and 2) Sending the disposition notification must be enabled (User Parameter Setting SW21 (15 [H]) Bit 1 for this model).
Page 779 DATE TIME ADDRESS MODE TIME PAGE RESULT MAY. 5 10:15 fuser_01@dom1g. ricoh. co. Mail SM 0'09" 10:16 fuser_01@dom1g. ricoh. co. Mail SMQ 0'05" 10:17 s_tadashi@dom1g. ricoh. co. Mail SMQ 0'09" 10:19 m_masataka@dom1g. ricoh. co. Mail SMA 0'05" IFAXD921.WMF 4-25 IFAX...
Page 781: Ifax Specifications
SPECIFICATIONS SPECIFICATIONS 1. IFAX SPECIFICATIONS Type Protocol Fax Unit and Printer/Scanner Unit (Supported by TCP/IP protocol) Transmission: Connectivity IETF RFC821 SMTP procedure Local area network Reception: Ethernet 100base-Tx/10base-T IETF RFC1725 POP3 procedure Connection IETF RFC2026 IMAP4 procedure 100base-Tx/10base-T direct Data rate connection 100 Mbps(100base-Tx) Resolution...
Page 783 PRINTER/SCANNER B577 SERVICE MANUAL...
Page 784 Trademarks ® ® ® Microsoft , Windows , and MS-DOS are registered trademarks of Microsoft Corporation in the United States and /or other countries. ® PostScript is a registered trademark of Adobe Systems, Incorporated. ® is a registered trademark of Hewlett-Packard Company. ®...
Page 785: Printer/Scanner Installation
INSTALLATION REQUIREMENTS 1. INSTALLATION 1.1 INSTALLATION REQUIREMENTS Please refer to section 3 of the main unit service manual. 1.2 PRINTER/SCANNER INSTALLATION Accessories Check the accessories and their quantities against the following list: Description Q'ty 1. HDD...................1 2. NIB..................1 3. Keytop - Copy ..............1 4.
Page 787: Controller Errors
CONTROLLER ERRORS 2. TROUBLESHOOTING 2.1 CONTROLLER ERRORS Refer to section 7.1 of the main unit service manual for descriptions on SC code information because the RA2K architecture includes controller SC codes in the main unit SC code table. B577...
Page 789: Printer Service Mode
PRINTER SERVICE MODE Rev. 10/2003 3. SERVICE TABLES 3.1 PRINTER SERVICE MODE Service Table Key Notation: What it means [range / default / step]: Example: [-9 ~ +9 / +3.0 / 0.1 mm step]. The setting can be adjusted in the range ±9, value reset to +3.0 after an NVRAM reset, and the value can be changed in 0.1 mm steps with each key press.
Page 790: Sp Modes Related To The Printer Controller
PRINTER SERVICE MODE 3.1.3 SP MODES RELATED TO THE PRINTER CONTROLLER The following SP modes are located in the copier SP mode. Refer to section 5.1 of the main unit service manual. 5104 A3/DLT Double Count Specifies whether the counter is doubled for A3/DLT. 0: No, 1: Yes If ...
Page 791: Scanner Service Mode
SCANNER SERVICE MODE 3.2 SCANNER SERVICE MODE 3.2.1 SCANNER PROGRAM MODE TABLE 1004* Compression Type Selects the compression type for binary picture processing. [1: MH, 2: MR, 3: MMR] 1005* Erase Margin Creates an erase margin for all edges of the scanned image.
Page 792 SCANNER SERVICE MODE 2002 Text (Print) Mode Settings 11* Brightness – Notch 7 Adjusts the image density for each image density level for Text mode when using binary picture processing mode. [0-255 / 128 / 1 step] 12* Contrast – Notch 7 [0-255 / 128 / 1 step] 13* Threshold Level –...
Page 793 SCANNER SERVICE MODE 2003 Text (OCR) Mode Settings 6* Unevenness correction Selects whether the unevenness correction is done. This function is like an FCI function. If this is “1”, the edges of characters in scanned images will be smoothed. [0: OFF, 1: ON] 7* Smoothing Filter Selects the smoothing pattern for Text (OCR) mode when using binary picture processing mode.
Page 794 SCANNER SERVICE MODE 2004 Text/Photo Mode Settings 1* MTF Filter Coefficient Selects the MTF filter coefficient in the main scan (Main Scan) direction for Text/Photo mode. Select a higher number for a stronger filter. If this is “0”, the MTF filter is not applied. [0-13 / 3 / 1 step] 2* MTF Filter Coefficient As above, for sub scan...
Page 795 SCANNER SERVICE MODE 2005 Photo Mode Settings 1* MTF Filter Coefficient Selects the MTF filter coefficient in the main scan (Main Scan) direction for Photo mode. Select a higher number for a stronger filter. If this is “0”, the MTF filter is not applied. [0-13 / 0 / 1 step] 2* MTF Filter Coefficient As above, for sub scan...
Page 796 SCANNER SERVICE MODE 2005 Photo Mode Settings 26* Brightness – Notch 2 [0-255 / 128 / 1 step] 27* Contrast – Notch 2 [0-255 / 128 / 1 step] 28* Threshold Level – [0-255 / 128 / 1 step] Notch 2 29* Brightness –...
Page 797 SCANNER SERVICE MODE 2006 Grayscale Mode Settings 23* Brightness – Notch 3 [0-255 / 128 / 1 step] 24* Contrast – Notch 3 [0-255 / 128 / 1 step] 25* Threshold Level – Notch 3 Not available. [0-255 / 128 / 1 step] 26* Brightness –...
Page 799: Ethernet Board
ETHERNET BOARD 4. DETAILS 4.1 ETHERNET BOARD 4.1.1 ETHERNET BOARD LAYOUT EEPROM PHY DP83843 25 MHz Filter Module Connector LAN I/F B577D002.WMF The Ethernet board is provided as a standard feature of this machine. Function Blocks Description PHY (Physical Layer Device) Completely standardized physical layer device for the functions of each device in the network.
Page 800: Ethernet Board Operation
ETHERNET BOARD 4.1.2 ETHERNET BOARD OPERATION The NIB is a standard IEEE802.3u type which implements 10/100Mbps auto negotiation. System initialization sets the network for 10Mbps/100Mbps. LED 2 LED 1 B577D003.WMF LED 1 (Green) Indicates the link status: Link Safe Link Fail LED 2 (Orange) Indicates the operation mode: 100 Mbps mode...
Page 801: Ieee1394 Board (Firewire)
IEEE1394 BOARD (FIREWIRE) 4.2 IEEE1394 BOARD (FIREWIRE) 4.2.1 OVERVIEW An IEEE1394 interface board is available as an option for this machine to provide high speed connectivity through what is commonly called Firewire or i.LINK (Sony). Some important advantages of Firewire are: •...
Page 802 IEEE1394 BOARD (FIREWIRE) When the host computer powers up, it queries all the devices connected to the bus and assigns each one an address, a process called enumeration. Here are some general features of Firewire: • Firewire is Plug-and-Play. • Firewire devices are hot pluggable (they can be plugged while the system is operating).
Page 803 4.3 USB 4.3.1 SPECIFICATIONS USB connectivity is provided as an option for this machine. Interface: USB 1.1, USB 2.0 Data rates: 480 Mbps (high speed), 12 Mbps (full speed), 1.5 Mbps (low speed) High speed mode is only supported by USB 2.0. 4.3.2 USB 1.1/2.0 USB (Universal Serial Bus) offers simple connectivity for computers, printers, keyboards, and other peripherals.
Page 804: Usb Connectors
4.3.3 USB CONNECTORS USB is a serial protocol and a physical link, which transmits all data on a single pair of wires. Another pair provides power to downstream peripherals. The USB standard specifies two types of connectors, type “A” connectors for upstream connection to the host system, and type “B”...
Page 805: Remarks About Usb
4.3.5 REMARKS ABOUT USB • The machine does not print reports specifically for USB. • Only one host computer is allowed for the USB connection. • After starting a job using USB, do not switch the printer off until the job has been completed.
Page 806: Ieee 802.11B (Wireless Lan)
IEEE 802.11B (WIRELESS LAN) 4.4 IEEE 802.11B (WIRELESS LAN) 4.4.1 SPECIFICATIONS The IEEE 802.11b wireless LAN interface card is available as an option for this machine. A wireless LAN is a flexible data communication system used to extend or replace a wired LAN.
Page 807: Transmission Modes
IEEE 802.11B (WIRELESS LAN) 4.4.2 TRANSMISSION MODES Wireless communication has two modes: 1) ad hoc mode, and 2) infrastructure mode. Ad Hoc Mode The ad hoc mode allows communication between each device (station) in a simple peer-to-peer network. In this mode, all devices must use the same channel to communicate.
Page 808: Security Features
IEEE 802.11B (WIRELESS LAN) 4.4.3 SECURITY FEATURES SSID (Service Set ID) The SSID is used by the access point to recognize the client and allow access to the network. Only clients that share the same SSID with the access point can access the network.
Page 809: Wireless Lan Troubleshooting Notes
IEEE 802.11B (WIRELESS LAN) 4.4.4 WIRELESS LAN TROUBLESHOOTING NOTES Communication Status Wireless LAN communication status can be checked with the UP mode “W.LAN Signal” in the Maintenance menu. This can also be checked using the Web Status Monitor or Telnet. The status is described on a simple number scale.
Page 810: Troubleshooting Procedure
IEEE 802.11B (WIRELESS LAN) Troubleshooting Procedure If there are problems using the wireless LAN, check the following. 1) Check the LED indicator on the wireless LAN card. 2) Check if “IEEE802.11b” is selected in the following user tool: Host Interface menu - Network Setup - LAN Type.
Page 811 BLUETOOTH 4.5 BLUETOOTH 4.5.1 SPECIFICATIONS Bluetooth wireless provides radio links between mobile computers, mobile phones and other portable handheld devices. Bluetooth contains the following features. • Cheaper compared to the IEEE802.11b wireless LAN. • Many protocols for infrared transmission (IrDA) can be used with Bluetooth. •...
Page 812: Bluetooth Profiles
BLUETOOTH 4.5.2 BLUETOOTH PROFILES A Bluetooth device will not operate if it is located to close another Bluetooth device. However, the Bluetooth device should support the protocols to communicate with each other. There are many types of Bluetooth and service protocols. These are listed below.
Page 813: File Format Converter (Mlb)
FILE FORMAT CONVERTER (MLB) 4.6 FILE FORMAT CONVERTER (MLB) In previous models (such as A-C2, R-C2), DeskTopBinder V2 could retrieve copy and print jobs from the document server and convert them to TIFF. However, this software-based conversion was slow for many users. So, for this machine, this conversion has been made hardware-based, using the optional File Format Converter.
Page 815: System Components
SPECIFICATIONS SPECIFICATIONS 1. SYSTEM COMPONENTS Me mor y DIM M Controller Board M L B IEEE 1394 MARIMBA IEEE 802.11b CN517 USB 2.0 CN508 (SLOT1) CN509 (SLOT2) Blue tooth Pr in ter / PS 3 DIM M S canne r DIM M B577V900.WMF Item Code...
Page 816: Printer Specifications
SPECIFICATIONS 3. PRINTER SPECIFICATIONS Printing Speed: Maximum 22 ppm (A4/LT LEF): B089 model Maximum 27 ppm (A4/LT LEF): B093 model Maximum 32 ppm (A4/LT LEF): B097 model Printer Languages: PCL6/PCL5e PostScript 3 (option) RPCS (Refined Printing Command Stream) - an original...
Page 817: Ieee 802.11B Specifications
SPECIFICATIONS 5. IEEE 802.11B SPECIFICATIONS Standard applied IEEE802.11b Data transmission rates Speed Distance 11 Mbps 140 m (153 yd.) 5.5 Mbps 200 m (219 yd.) 2 Mbps 270 m (295 yd.) 1 Mbps 400 m (437 yd.) Network protocols TCP/IP, Apple Talk, NetBEUI, IPX/SPX, SMB Bandwidth 2.4GHz (divided over 14 channels, 2400 to 2497 MHz for each...
Page 818: Scanner Specifications
SPECIFICATIONS 8. SCANNER SPECIFICATIONS Standard Scanner Main scan/Sub scan 600 dpi Resolution: Available scanning 100 ~ 1200 dpi; When used as a Network Resolution Range: TWAIN scanner. 100, 200, 300, 400, 600 dpi; When used as a network delivery scanner or for sending e-mail Grayscales: 8 bits/pixel...
Page 819: Software Accessories
SPECIFICATIONS 9. SOFTWARE ACCESSORIES 9.1 PRINTER The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. Printer Drivers Printer Windows Windows Windows 2000, XP, Macintosh Language 95/98/Me NT4.0 Server 2003 PCL 6 PCL 5e...
Page 820 SPECIFICATIONS 9.2 SCANNER The scanner driver and utility software are provided on one CD-ROM. Scanner Driver • Network Twain Driver for Win95/98/Me/NT3.51/NT4.0/2000/XP Scanner Utilities • Scan Router V2 Lite for Win95/98/Me/NT4.0/2000/XP • Desk Top Binder V2 Lite for Win95/98/Me/NT4.0/2000/XP/Server 2003 B577...
Page 821 DataOverwriteSecurity Unit Type A/B694-01 Type B/B692-01...
Page 823 DataOverwriteSecurityUnit B692/B694 TABLE OF CONTENTS 1. INSTALLATION................1 1.1 ACCESSORY CHECK ................. 1 DataOverwriteSecurity (DOS) Unit Type A ..........1 DataOverwriteSecurity (DOS) Unit Type B ..........1 1.2 BEFORE YOU BEGIN.................. 2 1.3 SEAL CHECK AND REMOVAL..............2 1.4 INSTALLATION PROCEDURE ..............3 2.
Page 825  IMPORTANT SAFETY NOTICES PREVENTION OF PHYSICAL INJURY 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3.
Page 826 NOTES SAFETY AND ECOLOGICAL FOR DISPOSAL 1. Never incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. 2. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations. (These are non-toxic supplies.) 3.
Page 827 This manual describes the DataOverwriteSecurity (DOS) Unit Type A/B for: • B147/B149 • B135/B138 • B089/B093. The DOS unit is an optional DIMM (or SD card) that contains special firmware. At the end of every job, this special firmware overwrites every cluster in temporary storage on the HDD twice with random data.
Page 829: Installation
This module is for B135/B138 and B089/B093. Description Q'ty 1. DIMM .................. 1 2. Keytops for B089/B093 (Blank Covers) ....... 2 3. Keytops for B135/B138 (Blank Covers) ....... 2 4. Operation Instructions............1 DataOverwriteSecurity (DOS) Unit Type B This module is for B147/B149.
Page 830: Before You Begin
4. Make sure that you have the correct security module for the machine. The machine model requires either the DIMM type or the SD Card type. Model Security Module Required B135/B138 e/f DOS Unit Type A (DIMM) B089/B093 DOS Unit Type A (DIMM) B147/B149 DOS Unit Type B (SD Card) B692/B694...
Page 831: Installation Procedure
10. Disconnect the Network cable (RJ45 connection) if NIB is installed B089/B093 B147/B149 B135/B138 B692I902.WMF 11. Install either the DIMM [A] or the SD Card [B]: • The DIMM is installed for B135/B138 or B089/B093. • The SD Card is installed for B147/B149. B692/B694...
Page 832 INSTALLATION PROCEDURE Model B147/B149 • If the PostScript 3 option is not installed, install the DOS option SD card in Slot 2. • If the PostScript 3 option is installed, remove the Printer/Scanner card from Slot 1 and install the DOS option SD card in Slot 1. •...
Page 833: Preventive Maintenance
2. PREVENTIVE MAINTENANCE There are no preventive maintenance checks or procedures for the DataOverwriteSecurity Unit. B692/B694...
Page 834: Replacement And Adjustment
3. REPLACEMENT AND ADJUSTMENT 3.1 HDD 1. Switch the operation power switch off. 2. Switch the main power switch off. 3. Disconnect the power cord from the power supply. 4. Replace the HDD. (Refer to the section “3. Replacement and Adjustment” in the Service Manual of the appropriate machine.
Page 835: Nvram
5. Disconnect the fax cable if the fax option is installed. 6. Insert a blank IC card or SD card into the controller slot: • B135/B138, B089/B093 require the IC card. • B147/B149 requires the SD card. 7. Connect the power cord to the power supply.
Page 836 NVRAM 16. Switch the main power switch off, then switch it on again. 17. Insert the IC card or SD card with the uploaded NVRAM data into the controller slot. 18. Enter the SP mode and do SP5825 (NVRAM Data Download). 19.
Page 837: Dimm Or Sd Card
DOS Unit Type B (SD card) 8. Install either the DIMM or the SD Card in the controller slot: • B135/B138, B089/B093 require the DIMM. • B147/B149 requires the SD card. 9. Connect the network cable if the NIB option is installed.
Page 838: Troubleshooting
SERVICE CALL CONDITIONS 4. TROUBLESHOOTING  CAUTION Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.
Page 839: Sc Code Descriptions
SERVICE CALL CONDITIONS 4.1.2 SC CODE DESCRIPTIONS SC828 Copy Countermeasure Error B135/B138, B089/B093 Only A special chip on the ROM- • ROM-DIMM DIMM installed in the machine is designed to prevent copying. After the command was sent to this chip, the chip generated an unexpected response.
Page 840: Overwrite Erase Icon Not Displayed
OVERWRITE ERASE ICON NOT DISPLAYED 4.2 OVERWRITE ERASE ICON NOT DISPLAYED 09/09/2003 14:13 Origi Total Copies B692T901.WMF If the overwrite erase icon [A] is not displayed, check the following SPs and make sure that they are set correctly. Copy SPs SP No.
Page 841: Service Tables
COPY SP SERVICE TABLES 5. SERVICE TABLES Service Table Key Notation What it means [range / default / step] Example: [-9 ~ +9 / +3.0 / 0.1 mm step]. The setting can be adjusted in the range ±9, value reset to +3.0 after an NVRAM reset, and the value can be changed in 0.1 mm steps with each key press.
Page 842: Copy Sp Service Tables
COPY SP SERVICE TABLES 5.1 COPY SP SERVICE TABLES 5801 1 Memory Clear - All Clear Resets all data for process control and all software counters, and restores all modes and adjustments to their default values. To execute, hold down  for over 3 seconds, and then turn the copier off and on again.
Page 843: Print Service Table
PRINT SERVICE TABLE 5846 UCS Settings UCS (User Control Service) is the software that manages user codes, the fax address book, the scan-to-email address book, and the scan-to-folder address book. 5846 50* Initialize All Directory Info. Clears all directory information managed by UCS, including all user codes 5871 HDD Function Disable...
Page 844: Details
6. DETAILS When an original is scanned or printed, the data for the job is stored temporarily on the hard disk for jam recovery. After the copy or print job finishes, some of this temporary data remains on the HDD at random locations until it is overwritten by the next job.
Page 845 Overwrite B692D902A.WMF HDD Data A copy or print job always starts writing data to disk, starting with the clusters at the outer edge [A] and progressing toward the center. The overwrite, on the other hand, always begins at the center cluster [B] and progresses toward the edge.
Page 846 HDD Data Original Data 10 11 14 15 17 18 19 20 27 28 30 31 B692D903A.WMF 1. A copy job writes data to the HDD as far as cluster 32 [A]. 10 11 14 15 17 18 19 20 27 28 30 31 32 B692D904A.WMF...
Page 847 10 11 14 15 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 B692D905A.WMF 3. In this example, a copy job starts when the overwrite reaches cluster 21 [C] and overwriting stops. 10 11 13 14 15 16 17 18 19 20 21 22 23...
Page 848 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 26 27 30 31 32 B692D907A.WMF 5. As soon as the overwrite progresses as far as cluster 1, it starts again from cluster [E] and continues through 32, 31, and so on. 9 10 11 12 13 14 15 16 17 18 19 20...
Page 849: Specifications
SD Card B147/B149 Either the DIMM or SD card is required. DIMM B135/B138, B089/B093 2. SOFTWARE The table below describes: • The types of data overwritten automatically. • Compatibility of the data overwrite function with other functions of the machine.

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Ricoh B089 Service Manual

Table of Contents

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