Ricoh B867 Manual page 35

No.
Symptom
Definition
Incorrect network setting
Both the NIC and Embedded
-011 C
RCG-M are activated at the same
time.
Modem board error
The modem board does not work
-012 C
properly even though the setting of
the modem board is installed with a
dial up connection.
651 Incorrect dial up connection
Program parameter error
The unexpected error occurs when
-001 D
the modem (Embedded RCG-M)
tries to call the center with a dial up
connection.
Program execution error
-002 D
Same as SC651-001.
Engine startup error
Just after the main power is turned
on or the machine is recovering
670 B
from auto off mode, the engine
ready signal assertion fails.
Just after the main power is turned
on, the engine does not respond.
Controller-to-operation panel communication error at startup
672 B
After powering on the machine,
communication between the
SM
Possible Cause/Countermeasure
1. Disable the NIC with SP5985-1.
1. Install the modem board.
2. Check and reset the modem
board setting with SP5816.
3. Replace the modem board.
Software bug.
Software bug.
Poor connection between the
BICU and controller board
Defective BICU
Defective controller board
Controller stalled
Controller board installed
25
Service Call Conditions
B867