Ricoh B867 Manual page 36

Service Call Conditions
No.
Symptom
Definition
controller and operation panel does
not begin, or the communication is
interrupted after a normal startup.
SC8xx
No.
Symptom
Definition
Watchdog error
While the system program is
818 B
running, no other programs can
run (due to a bus hold or endless
loop).
819 Kernel stop
Process error
[0696e] B
System completely down
B867
Possible Cause/Countermeasure
incorrectly
Defective controller board
Operation panel connector loose
or defective
Poor connection of DIMM and
optional boards on the controller
board
1. Check the setting of
SP5875-001. If the setting is set
to "1 (OFF)", change it to "0
(ON)".
Possible Cause/Countermeasure
Defective controller board
1. Reinstall the system program.
2. Replace the controller board.
Defective RAM DIMM
Defective SD card in slot 1
(lowest slot)
Defective controller
Software error
1. Check and/or replace the RAM
26 SM