Printronix T3204 Maintenance Manual page 6

Important Warranty Information
Printer Warranty
Printronix warrants to purchaser that under normal use and service, this printer (excluding the
thermal printhead) purchased hereunder shall be free from defects in material and workmanship
for a period of ninety (90) days from the date of shipment from Printronix.
Consumable items such as media and ribbons are not covered under this warranty. This warranty
does not cover equipment or parts that have been misused, altered, or used for purposes other
than those for which they were manufactured. This warranty also does not cover loss, shipping
damage, damage resulting from accident or damages resulting from unauthorized service.
Thermal Printhead
Printronix warrants the printhead for a period of ninety (90) days, or 1,000,000 linear inches
(Thermal Transfer/Direct Thermal) of use, whichever comes first. The warranty does not cover
printheads that have been misused, damaged due to improper cleaning, or damaged due to use
of improper ribbons or media.
Supplies
For the number of the nearest Printronix full-service distributor that carries Printronix genuine
supplies, please call 1–800–733–1900. Enclosed in the supplies starter kit that accompanied this
printer is a listing of available ribbons and media for your printer. Supplies design, specification,
and selection are critical and integral to the development of any computer imaging system.
Printronix extensive manufacturing and research capabilities, along with years of experience in
the design of printers and their applications, assures that you will receive the exact materials that
you require to maximize the performance of your Printronix printer.
On-Site Maintenance Service
Printronix offers on-site support services in the United States. Please contact the Printronix
Maintenance Contracts Group at (714) 863–1900, Extension 2798, for detailed service
agreement information.