Answering A Telephone Using Pickup Group - Nortel Norstar System Administration Manual

Answering a telephone using Pickup Group

Trunk Answer
Answering a call using Trunk Answer
P0607114 Issue 01
Your Compact Plus system can be divided into four Pickup
Groups. If you are a member of a Pickup Group, you can pick up
a call that is ringing at any telephone in your Pickup Group.
Press ≤‡fi.
Note: Group Pickup cannot be used to retrieve a camped call.
If there is more than one incoming call at a telephone in a Pickup
Group, a call ringing on an exchange line is answered first,
followed by calls on the Prime line and, finally, calls on internal
lines.
Displays
Already joined
Pickup denied
Pickup:
The Trunk Answer feature allows you to answer a ringing call
anywhere in the system from any telephone in the system. The
line you are answering does not have to appear or ring at the
telephone you are using. Trunk Answer works only with calls that
are ringing on lines for which a Ringing service schedule is active
and if Trunk Answer is enabled.
Press ≤°‚‚.
If there is more than one incoming call on lines in a Ringing
service, the Trunk Answer feature picks up the external call that
has been ringing the longest.
Answering calls 241
You are already connected to the
telephone that made the call you are trying
to pick up. This can happen if you are on a
call to a colleague, your colleague dials the
number of a telephone in your Pickup
Group, and you attempt to pick up that call.
There is no call that you can pick up or the
call that was ringing has already been
answered.
You have tried to pick up a call on someone
else's private line.
Enter the extension number of the
telephone that is ringing. (You may use an
internal autodial key to do this.)
If you decide not to answer a ringing call
after you have activated Directed Pickup,
press ≤ .
Compact Plus System Administration Guide