Transferring To A Busy Extension (Call Camping) - Nortel Norstar System Administration Manual

254 Routing calls

Transferring to a busy extension (Call Camping)

Compact Plus System Administration Guide
1. Press ≤‡‚ or press TRANSFER.
2. Call the person you want to transfer the call to.
3. If you want to talk to the person you are transferring the call
to, wait for them to answer before proceeding.
4. When you are ready to complete the transfer, press OK or hang
up. (You do not have to wait for the person to answer.)
You can cancel a transfer and re-connect with the party you are
attempting to transfer at any time before the transfer is complete.
1. Press ≤£‡‚ or press CANCL.
2. If you are not re-connected, press ® and then press the line
key of the original call, which is now on hold.
You can send an external call to another extension, even though
all of its lines are busy, by camping the call. The Call Camping
feature is useful for people who process many calls, such as
secretaries or receptionists.
1. After answering an external call, press ≤°¤.
2. Dial the extension number that is the destination for the call.
Camped calls appear on a line key on the receiving telephone, if
one is available. If there is no line key available, you receive a
message on the display and hear camp tones. Each Norstar/BST
telephone can handle only one camped call at a time.
Displays
21 Camp max
CALLBACK
21 DND
CALLBACK
Camp denied
Camp to:
CANCEL
You tried to camp a call to a telephone that
already has a camped call. The call has
come back to you. Press CALLBACK or the
line key to re-connect to the call. On the
M7100N/T7100 telephone, just pick up the
handset.
The person to whom you redirected a call
has Do Not Disturb activated. The call has
come back to you. Press CALLBACK or the
line key to re-connect to the call. On the
M7100N/T7100 and M7000/T7000
telephones, just pick up the handset.
You have tried to camp an internal call.
You can only camp external calls.
Dial the number of the internal telephone
to which the call is to be sent.
P0607114 Issue 01