Hospitality Extensions - Nortel Norstar System Administration Manual

48 Programming Hospitality Services

Hospitality extensions

Compact Plus System Administration Guide
Hospitality Services (HS) is a group of features that increases the
value of the Compact Plus system in small to medium-sized
hotels, motels or hospitals.
In a hotel setting, guests gain improved services through
immediate access to basic functions like:
• wake-up service or reminders
• accurate tracking of the room service requirements,
for example check-in/check-out).
Hospitality Services features must be activated by qualified
personnel using Software keycodes. See "Software Keys" on
page 58.
Norstar/BST extensions are classified as one of following types
of telephones:
• Common extension: A common extension can be a telephone
found in a lobby, office, or common area. It is not associated
with a room. A common extension does not have access to all
HS features.
Common extensions are Norstar/BST extensions or analogue
telephones connected to an analogue terminal adapter (ATA)
or to an analogue extension module (AEM).
• Room extension: A Room extension is a telephone assigned
to a room in System programming. Up to five telephones can
be assigned to the same room (they all share the same room
number).
Room extension can be any Norstar/BST extension or
analogue telephone connected to an ATA or an AEM.
• Hospitality Services admin telephone: An HS admin
telephone is any two-line display telephone, such as the
T7316, T7316E, M7310N, or M7324N. An HS admin
telephone can be programmed to prompt for a Desk admin
password before access to HS admin features is granted. To
change the Desk admin password see "Hospitality passwords"
on page 174.
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