Listening On Hold - Nortel Norstar System Administration Manual

Listening on hold

Without handsfree
With handsfree
P0607114 Issue 01
If you have been put on hold, Listen on Hold allows you to
replace the handset and wait to hear when the other person
speaks.
If Automatic Handsfree has been assigned to your telephone, you
can use the Handsfree/Mute feature instead of Listen on Hold.
1. Press ≥.
2. Hang up the handset.
3. Press the line key of the call. You may hear indications from
the far end that you are on hold (for example, tones or music).
Your telephone microphone is off so no one at the other end
can hear anything in your office.
4. When the person you were talking to returns, you hear them
through your telephone speaker. Lift the handset and talk.
1. If using the handset, press the key labelled Handsfree.
2. Hang up the handset.
3. Press the key labelled Handsfree again. Your microphone is
off but you can hear when the caller returns.
4. When the caller returns, press the key labelled handsfree or
lift the handset.
Holding calls 247
Compact Plus System Administration Guide