Nortel Norstar System Administration Manual page 195

Compact plus release 5
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Greeting
User recorded example or
pre-recorded message if available (italics)
To reach sales press 1, to reach a receptionist
C (Caller menu)
press 0.
Cheers.
D (Thank you)
Thank you for calling.
Wait a moment and someone will pickup.
E (Hold the line)
Or, hold the line and your call will be answered as
soon as possible.
You can dial through if you know the extension
number.
F (Dial the
extension)
If you know the extension that you want, and are
using a touch-tone phone, please dial it now.
We can't come to the phone right now.
G (Operators
busy)
All of our operators are busy.
P0607114 Issue 01
Users have a total of 96 seconds of recording time to allocate to
the seven possible recordings. If a customer begins by recording
a 15 second Company Greeting, then there will be (96-15=81)
seconds available for the other remaining greetings.The
maximum length of a single recording is 32 seconds. If a user
exceeds the maximum time for a single recording, an error
message and a tone will be given.
A greeting that is turned off is not erased. The time used by the
greeting will not be returned to the 96 second time pool.
User recordings are stored on the feature card and the recordings
will be erased if the card is replaced. If the same card is removed
and reinserted, the greetings are preserved. The user will have to
re-record all user greetings when they upgrade to the new feature
card.
System greetings are permanent and can never be erased.
FLASH memory degrades slightly each time a message is
recorded. Typically, messages can be erased and written
thousands of times. However, care must be taken to plan out what
messages are to be recorded and how often, in order to reduce the
number of re-recordings made over a long period of time. A
warning will be given when the card has degraded significantly.
This warning indicates that a new card should be obtained.
The pre-recorded system messages do not use any portion of the
96 seconds of total recording time. They cannot be erased, but
they can be turned off or replaced with a user substitute.
For clear sound quality in your greetings, use the handset for
recording greetings (not the handsfree microphone).
Auto Attendant 195
Source
User
User or
Pre-recorded
User or
Pre-recorded
User or
Pre-recorded
User or
Pre-recorded
Compact Plus System Administration Guide
Used by
feature
CCR
CCR
SA
CCR
SA
CCR
SA

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