Listening In A Group; Disconnecting Accidentally; Malicious Call Identification (Mcid) - Nortel Norstar System Administration Manual

Listening in a group

Disconnecting accidentally

Malicious call identification (MCID)

P0607114 Issue 01
The Group Listen feature allows other people in your office to
listen in on a call without the caller hearing any noise from the
office by turning the telephone external microphone off.
1. Press ≤°‚¤. You hear the caller's voice through
your telephone's speaker.
2. Speak to the caller through the telephone handset.
To cancel the Group Listen feature during your call, press
≤£°‚¤.
Group Listen is cancelled automatically when you hang up.
You can switch a Group Listen call to handsfree by pressing the
key labelled Handsfree. To switch back to Group Listen, enter the
Group Listen feature code again.
Note: Keep the handset away from the speaker to prevent
feedback. Press ® to prevent feedback when hanging
up.
If you accidentally drop the handset into the telephone cradle
while answering a call, you can retrieve the call by picking up the
handset. The system calls on the handsfree feature, which keeps
the call active.
The MCID feature allows you to use ≤°·‡ to have call
information recorded on the central office system of the line-
source provider for an incoming call on a specific line
(EUROISDN lines, only).
Note: This feature must be allowed in network programming to
work. Check with your system administrator.
Invoke the feature code without hanging up, and within 30
seconds (time varies on different networks) after the caller hangs
up.
The following information registers on the network:
• called party number
• calling party number
• local time and date of the invocation in the network serving the
called user
• service provider option: calling party subaddress, if provided
by calling user)
Answering calls 243
Compact Plus System Administration Guide