External Call Forward - Nortel Norstar System Administration Manual

External Call forward

ISDN and Network Call Diversion
User Programming
P0607114 Issue 01
Users can set individual extensions to forward calls using Call
Forward All Calls (CFAC).
You can also program to enable extensions to automatically
Forward Busy (CFB) or Forward No Answer (CFNA).
External Call Forward (ECF) is a feature that allows the same call
forwarding features to forward to external destinations. To allow
ECF, the individual extensions must:
• have access to a line pool
• be programmed to Allow Redirect: Y under
Terminals&Extns/Restrictions (extns).
On a Norstar system with ETSI ISDN lines, Call Forward
features have a slight variation in naming convention. The
functions remain the same. Features are labelled as follows:
• Call Forward Unconditional (CFU)—implemented on Norstar
CFAC ≤›.
• Call Forward on Busy (CFoB)—implemented on Norstar
CFB.
• Call Forward on No Response (CFNR)—implemented on
Norstar CFNA.
ISDN external lines use external Call Diversion if this is available
from the local exchange.
Users cannot program individual extensions for CFB or CFNA.
Users can program their own extension to CFAC, as follows:
Internal Call Forward—Press ≤› at any extension, followed
by the internal number to which you want calls forwarded.
External Call Forward—Press ≤› at any extension,
followed by the route or line-pool code number, and then the
external number.
Note: The destination or line pool code and dialing digits
cannot exceed 24 digits. The set must have access to a
line pool and be programmed to Allow Redirect: Y
under Terminals&Extns/Restrictions(extns) to
allow external destination programming using≤›.
Forwarding calls 275
Compact Plus System Administration Guide