Programming The Overflow Extension; Setting The Name - Nortel Norstar System Administration Manual

Programming the overflow extension

Setting the name

P0607114 Issue 01
You can programme which extension receives overflow calls. If
the overflow extension is a hunt group extension, the call is
considered a new call and joins the queue.
The overflow extension can be an extension number associated
with a voice mailbox.
1. Place the programming overlay over the appropriate keys on
your programming telephone.
2. Press ≤••¤flfl‹›› (CONFIG). The
display shows Password:.
3. Press ‡¤‡fi°‡ (SAPLUS). The display shows
Terminals&Extns.
4. Press ' until the display shows System prgrming.
5. Press ≠. The display shows Hunt groups.
6. Press ≠. The display shows Show group:.
7. Enter the hunt group number you want to programme (1-6).
8. Press ≠. The display shows Member extns.
9. Press ' until the display shows Overflow:.
10. Press ≠. The display shows Overflow:HGn.
11. Press CHANGE to change the overflow position.
12. Enter the new overflow position.
13. Press ® to exit or ' to continue programming.
You can programme the hunt group name, such as SERVICE or
SALES. The name can be up to seven characters in length.
1. Place the programming overlay over the appropriate keys on
your programming telephone.
2. Press ≤••¤flfl‹›› (CONFIG). The
display shows Password:.
3. Press ‡¤‡fi°‡ (SAPLUS). The display shows
Terminals&Extns.
4. Press ' until the display shows System prgrming.
5. Press ≠. The display shows Hunt groups.
6. Press ≠. The display shows Show group:.
7. Enter the hunt group number you want to programme (1-6).
Programming Hunt groups 127
Compact Plus System Administration Guide