IBM xSeries 220 Hardware Maintenance Manual
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IBM xSeries 220 Hardware Maintenance Manual

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Hardware Maintenance Manual
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xSeries 220

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Summary of Contents for IBM xSeries 220

  • Page 1 Hardware Maintenance Manual xSeries 220...
  • Page 3 Hardware Maintenance Manual xSeries 220...
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.

  • Page 5: About This Manual

    This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the xSeries 220. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.

  • Page 6: Online Support

    Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. File download address is: http://www.us.pc.ibm.com/files.html IBM online addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com Hardware Maintenance Manual: xSeries 220...

  • Page 7: Table Of Contents

    Before you begin ....... . 58 IBM online addresses ......iv System reliability considerations .
  • Page 8 Trademarks ........169 Safety information......133 Hardware Maintenance Manual: xSeries 220...

  • Page 9: General Checkout

    Power supply problems, see “Power checkout” on page 16 and “Symptom-to- FRU index” on page 111. Safety information, see “Safety information” on page 133. For intermittent problems, check the error log; see “POST error messages” on page 12. IS THE SYSTEM PART OF A CLUSTER? © Copyright IBM Corp. 2000...
  • Page 10 YES. Run the Diagnostic programs. If necessary, refer to “Diagnostic programs and error messages” on page 13. If you receive an error, go to“Symptom-to-FRU index” on page 111 . If the diagnostics completed successfully and you still suspect a problem, see “Undetermined problems” on page 124. Hardware Maintenance Manual: xSeries 220...

  • Page 11: General Information

    The IBM xSeries 220 server comes with a three-year limited warranty and IBM Server Start Up Support. If you have access to the World Wide Web, you can obtain up-to- date information about the server model and other IBM server products at the following World Wide Web address: http://www.ibm.com/eserver/xseries/...

  • Page 12: Features And Specifications

    Features and specifications This section provides a summary of the features and specifications of the xSeries 220 server. Microprocessor: • Intel® Pentium® III microprocessor with MMX™ technology and SIMD extensions • 256 KB* ECC, level-2 cache (min.) • 133 MHz front-side bus (FSB) •...

  • Page 13: Server Features

    • Keyboard port • Mouse port • IDE controller port • Video port Acoustical noise emissions: • Sound power, idling: 5.9 bel maximum • Sound power, operating: 6.1 bel maximum Environment: • Air temperature: — Server on: 10º to 35º C (50.0º to 95.0º F). Altitude: 0 to 914 m (2998.7 ft) —...

  • Page 14: Reliability, Availability, And Serviceability

    Upgradeable basic input/output system (BIOS) and diagnostics • Vital product data (VPD) on memory, system board, and hot-swap drive backplane Server controls and indicators This section identifies the controls and indicators on the front of the server. Hardware Maintenance Manual: xSeries 220...
  • Page 15 CD-ROM eject button CD-ROM drive activity light Diskette-eject button Diskette drive activity light SCSI activity light Power-on light Power-control button System error light CD-ROM eject button: Press this button to release a CD from the drive. CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM drive is in use.

  • Page 16: Starting The Server

    Packet is received), provided that all of the following conditions are met: — AC power is present. — The server is either off or shut down from an Advanced Configuration and Power Interface (ACPI) operating system. Hardware Maintenance Manual: xSeries 220...

  • Page 17: Turning Off The Server

    — The Wake on LAN feature is enabled in the Configuration/Setup Utility program. — A supported Wake on LAN adapter is installed in PCI slot 1 and is connected to the system board with the 3-pin auxiliary power connector. Notes: See “Choices available from the Configuration/Setup main menu”...
  • Page 18 Hardware Maintenance Manual: xSeries 220...

  • Page 19: Diagnostics

    This series of tests is called the power-on self-test or POST. If POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears. © Copyright IBM Corp. 2000...

  • Page 20: Post Beep Codes

    The following table lists actions to take if you receive a SCSI error message. Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. You will get these messages only when running the SCSISelect Utility. Hardware Maintenance Manual: xSeries 220...

  • Page 21: Diagnostic Programs And Error Messages

    SCSI Messages Description One or more of the following might be causing the problem. • A failing SCSI device (adapter, drive, controller) • An improper SCSI configuration • Duplicate SCSI IDs in the same SCSI chain • An improperly installed SCSI terminator •...

  • Page 22: Text Messages

    Select either Extended or Basic from the top of the screen. When the Diagnostic Programs screen appears, select the test you want to run from the list that appears; then, follow the instructions on the screen. Hardware Maintenance Manual: xSeries 220...

  • Page 23: Viewing The Test Log

    Notes: If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. b. The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server. If you run the diagnostic programs with no mouse attached to the server, you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons.

  • Page 24: Power Checkout

    • Download a BIOS flash diskette from the World Wide Web. Go to http://www.ibm.com/pc/support/, select IBM Server Support, and make the selections for your server. The flash memory of your server consists of a primary page and a backup page. The J38 jumper controls which page is used to start the server.

  • Page 25: Identifying Problems Using Status Leds

    Switch block Flash ROM page-swap jumper (J38) Move J38 to the lo setting (pins 1 and 2) to enable BIOS recovery mode. Reconnect all external cables and power cords and turn on the peripheral devices. Insert the BIOS flash diskette in the diskette drive. Restart the server.

  • Page 26: Front Panel And System Board Leds

    One of the fans has failed or is operating too slowly. VRM1 or VRM2 (system board) One of the microprocessor VRMs has failed, or a microprocessor VRM is installed in the wrong connector. Table 2. Diagnostic LEDs. Hardware Maintenance Manual: xSeries 220...

  • Page 27: Replacing The Battery

    CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 28: Temperature Checkout

    Temperature checkout Proper cooling of the system is important for proper operation and system reliability. For a typical IBM xSeries server, you should make sure: • Each of the drive bays has either a drive or a filler panel installed •...

  • Page 29: Diagnosing Errors

    Diagnosing errors To find solutions to problems that have definite symptoms, see “Error symptoms” on page 117. If you cannot find the problem there, go to “Starting the diagnostic programs” on page 14 to test the server. If you have just added new software or a new option and the server is not working, do the following before using the error symptoms table: •...
  • Page 30 PCI device. Try changing the IRQ assigned to the Ethernet adapter or the other device. If the problem remains, call for service. Table 3. Ethernet troubleshooting chart. Hardware Maintenance Manual: xSeries 220...

  • Page 31: Ethernet Controller Messages

    Ethernet controller Suggested Action problem The Ethernet Check the following: controller stopped • Run diagnostics for the Ethernet controller. working without • Try a different connector on the hub. apparent cause. • Reinstall the device drivers. Refer to your operating-system documentation and to the ServerGuide information.
  • Page 32 Explanation: The NetWare on your server is not a version version of NetWare™. supported by AFT. Action: Load and bind AFT only on supported versions of NetWare (currently version 4.11 and above). Table 4. NetWare driver messages for the Ethernet controller. Hardware Maintenance Manual: xSeries 220...
  • Page 33 Explanation: Could not allocate enough memory for transmit queues. Action: From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters. Select your IBM Ethernet adapter from the list. Select Properties -> Advanced. Lower the resource values that apply to the transmit queue. 0x0E Explanation: Could not allocate enough memory for receive queue.
  • Page 34 Explanation: Single adapter found but multiple instances tried to load. Action: Using the Configuration/Setup Utility, make sure that Ethernet is enabled, and that the slot containing the IBM 10/100 Ethernet Adapter or the IBM 10/100 EtherJet™ PCI adapter is enabled.
  • Page 35 Event ID Type Description Error Explanation: Unable to bind to physical adapter. Action: Reconfigure the adapter team by double-clicking the PROSet icon in the control panel. Error Explanation: Unable to initialize an adapter team. Action: Reconfigure the adapter team by double-clicking the PROSet icon in the control panel.
  • Page 36 Action: Make sure the cables of the adapter team are connected to the same LAN segment. Reconfigure the team if necessary. Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller. Hardware Maintenance Manual: xSeries 220...

  • Page 37: Configuring The Server

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM xSeries servers. You can use these CDs during the initial installation of the server to configure the server hardware and simplify the network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after the server is up and running.

  • Page 38: Starting The Configuration/Setup Utility Program

    Choices available from the Configuration/Setup main menu From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following: IBM - © IBM Corporation 2000 Configuration/Setup Utility • System Summary •...
  • Page 39 Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields. This choice appears on both the full and limited Configuration/Setup Utility menus. • System Information Select this choice to display information about the server. Changes that you make on other menus might appear on this summary screen.
  • Page 40 — PCI Bus Control Note: If the optional system management adapter is installed in your server, this feature is disabled; in this case, the PCI Bus Control choice is not available on the Configuration/Setup Utility menu. Hardware Maintenance Manual: xSeries 220...

  • Page 41: Using Passwords

    Select this choice to assign IRQs and program the master latency timer. — PCI Slot/Device Information Note: This choice is available on the Configuration/Setup Utility menu only if the optional system management adapter is installed in your server. Select this choice to view and identify system resources that are used by PCI devices.
  • Page 42 Changing the position of the password-override switch does not affect the administrator password check if an administrator password has been set. Administrator password Note: This choice is available on the Configuration/Setup Utility menu only if the optional system management adapter is installed in your server. Hardware Maintenance Manual: xSeries 220...

  • Page 43: Using The Scsiselect Utility Program

    Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user. Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed.
  • Page 44 Press Esc to return to the previous menu. • Press the F5 key to switch between color and monochrome modes (if your monitor permits). Follow the instructions on the screen to change the settings of the selected items; then, press Enter. Hardware Maintenance Manual: xSeries 220...

  • Page 45: Choices Available From The Scsiselect Menu

    Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu: • Configure/View Host Adapter Settings Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the on-screen instructions. You can view or change the following controller settings: —...

  • Page 46: Using The Preeboot Execution Environment Boot Agent Utility Program

    Select this choice to either display the PXE setup prompt or disable it. Disable is the default setting. When this choice is enabled, Press Ctrl+S to enter the setup menu will appear on the screen under the initializing prompt. Hardware Maintenance Manual: xSeries 220...
  • Page 47 • Setup time wait menu Select this choice to set the amount of time (in seconds) that the system will pause during initialization for a Ctrl+S input. — 2 seconds (default) — 3 seconds — 5 seconds — 8 seconds •...
  • Page 48 Hardware Maintenance Manual: xSeries 220...

  • Page 49: Tower-To-Rack Conversion

    ≥55 kg (121.2 lbs) Use safe practices when lifting. If the left-side cover is locked, unlock it; then, open the cover-release latch and slide the left-side cover towards the rear of the system to remove it. © Copyright IBM Corp. 2000...
  • Page 50 Note: Refer to the system service label for system board connector locations. b. Grasp the rear of the support bracket assembly and rotate it away from the system. Hardware Maintenance Manual: xSeries 220...
  • Page 51 Support bracket assembly Figure 2. Removing the support bracket assembly Pull the front of the support bracket assembly away from the system and set the assembly aside for later installation. Tower-to-rack conversion...
  • Page 52 Carefully turn the system open-side up on a flat surface; then, remove the four feet from the system. If the front feet on the system do not already face outward, rotate them as shown below: Hardware Maintenance Manual: xSeries 220...
  • Page 53 Figure 4. Rotating the front feet b. Carefully use a flat-blade screwdriver to push in the tabs on each of the four feet and remove them from the system. Store the feet for possible future use. Figure 5. Removing the system feet Move the power-switch and LED panel to the rack-orientation location.
  • Page 54 Note: Ensure that the tabs on the back of the cover fit into the slots on the back of the system. Be sure that the front edge of the cover is flat against the system. Hardware Maintenance Manual: xSeries 220...
  • Page 55 Figure 7. Installing the top cover 11. Turn the system back to the tower-orientation; then, remove the top handle. Carefully use a flat-blade screwdriver to push in the tabs inside the plastic cover on the top of the system; then, remove the plastic cover and store it for possible future use.
  • Page 56 Figure 11. Installing the new bottom cover b. Slide the cover toward the front of the system, making sure that the tabs on the front and rear of the cover fit into the slots on the system. Hardware Maintenance Manual: xSeries 220...
  • Page 57 Use three of the screws that you removed earlier to secure the bottom cover; then, use the fourth screw to secure the power supply. 14. If your system has hot-swap drives installed, remove the hot-swap drive bay filler panel from the new bezel that comes with the conversion kit. Note: Attach the SCSI ID label that comes with the conversion kit on the front of the bezel, just above where you removed the hot-swap drive bay filler panel.
  • Page 58 M3.5 screws to attach the bracket to the system. Release-latch-bracket assembly Figure 15. Installing the release-latch-bracket assemblies b. Repeat this step to install the other release-latch-bracket assembly on the right side of the system. Hardware Maintenance Manual: xSeries 220...
  • Page 59 18. Attach the four rack-support wheels to the sides of the system. Rack-support wheels Rack-support wheels Figure 16. Attaching the rack-support wheels Tower-to-rack conversion...
  • Page 60 Hardware Maintenance Manual: xSeries 220...

  • Page 61: Installing Options

    Installing options Major components of the xSeries 220 server ..54 Installing the bezel ......83 System board .

  • Page 62: Major Components Of The Xseries 220 Server

    Major components of the xSeries 220 server Note: The illustrations in this document might differ slightly from your hardware. The following illustration shows the locations of major components in the server. Rear adapter EMC shields retaining bracket Microprocessor Filler panels...

  • Page 63: System Board

    System board The illustrations in the following sections show the components on the system board. System board options connectors The following illustration identifies system-board connectors for user-installable options. Microprocessor 2 Microprocessor 1 (U11) (U12) Voltage regulator Voltage regulator module module (VRM) 2 (J12) (VRM) 1 (J42) DIMM 1...
  • Page 64 (J32) is dedicated for use by the system management adapter. The system management adapter is also known as the service processor. Hardware Maintenance Manual: xSeries 220...

  • Page 65: System Board External Port Connectors

    System board external port connectors The following illustration identifies system-board connectors for external devices. Keyboard/Mouse Serial A Parallel Serial B Ethernet Video Note: For information on adding external SCSI devices to the server, see “SCSI cabling requirements” on page 91. System board jumpers and switches The following illustration identifies the jumpers and switches on the system board.

  • Page 66: Before You Begin

    • Have a small, flat-blade screwdriver available. • For a list of supported options for the server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure: • Each of the drive bays has either a drive or a filler panel installed.

  • Page 67: Rotating The Stabilizing Feet

    Rotating the stabilizing feet The feet attached to the bottom cover rotate 90 degrees to provide additional stability for the server. Place the server in an upright position; then, rotate the feet a quarter turn away from the server. Carefully position the server on its feet. When you need to access the inside of the server to install options, you might find it easier to place the server on its side, so that the system board is facing you.

  • Page 68: Removing The Bezel

    Removing the bezel The following illustration shows how to remove the bezel from the server. Note: The illustrations in this document might differ slightly from your hardware. Hardware Maintenance Manual: xSeries 220...

  • Page 69: Removing The Support Bracket Assembly

    Do the following to remove the bezel: Review the information in “Before you begin” on page 58. Turn off the server and peripheral devices and disconnect all external cables and power cords. Remove the side cover (see “Removing the side cover” on page 59). Press the bezel-release latch at the top of the server to disconnect the top of the bezel from the server.
  • Page 70 Carefully pull up on the end of the support bracket assembly that is closer to the rear of the server; then, rotate and lift the support bracket assembly out of the server. Store the support bracket assembly in a safe place. Hardware Maintenance Manual: xSeries 220...

  • Page 71: Working With Adapters

    You can install up to five peripheral component interconnect (PCI) adapters in the PCI slots on the system board of the server. See the xSeries 220 ServerProven list at http://www.ibm.com/pc/compat/ for a list of PCI adapters that the server supports.

  • Page 72: Adapter Considerations

    LAN cable that comes with the Wake on LAN adapter to connect this adapter to the system board. You must use a Wake on LAN-enabled adapter as identified in the xSeries 220 ServerProven list at http://www.ibm.com/pc/compat/. Only PCI slot 1 supports a Wake on LAN-enabled adapter. For additional information on the Wake on LAN function, adapters, and cables, refer to the documentation that comes with the Wake on LAN adapters.

  • Page 73: Installing An Adapter

    2 supports the optional system management adapter. For additional information on the optional system management adapter, refer to the documentation that comes with the adapter. Installing an adapter Expansion-slot cover Rear adapter Adapter retaining bracket Front adapter support bracket Attention: When you handle electrostatic discharge (ESD) sensitive devices, take precautions to avoid damage from static electricity.
  • Page 74 (locked) position; then, reinstall the rear adapter retaining bracket in the server. 12. Connect any needed cables to the adapter. Attention: Route cables so that they do not block the flow of air from the fans. Hardware Maintenance Manual: xSeries 220...

  • Page 75: Installing Internal Drives

    Hard disk (preinstalled on some models) • CD-ROM (preinstalled) • Tape Internal drive bays Internal drives are installed in bays. The bays of the xSeries 220 are in the front of the server, as shown in the following illustration. Installing options...
  • Page 76 720 KB and format 2 MB diskettes to 1.44 MB. • The xSeries 220 server supports two 5.25-inch drives and four SCSI hard disk drives. The server does not support IDE hard disk drives. Some models support hot-swap hard disk drives. Other models support only non-hot-swap hard disk drives.

  • Page 77: Preinstallation Steps (All Bays)

    Note: The electromagnetic interference (EMI) integrity and cooling of the server are both protected by having bays 1 through 4 covered or occupied. When you install a drive, save the filler panel from the bay, in case you later remove the drive and do not replace it with another.
  • Page 78 11. If you are installing another drive, do so now. Otherwise, continue with the next step. 12. If you have other options to install or remove, do so now; otherwise, replace the cover (see “Installing the cover” on page 83 for details). Hardware Maintenance Manual: xSeries 220...

  • Page 79: 6, Or 7

    Installing a non-hot-swap hard disk drive in bay 5, 6, or To install a non-hot-swap hard disk drive in bay 5, 6, or 7, do the following: Read the information in “Preinstallation steps (all bays)” on page 69. Turn off the server and peripheral devices, and disconnect all external cables and power cords;...

  • Page 80: Installing A Hot-Swap Hard Disk Drive In Bay 5, 6, Or 7

    The backplane controls the SCSI IDs for the hot-swap drives. The following illustration shows the hot-swap-drive backplane component locations, as viewed from the front of the server. Note: The illustrations in this document might differ slightly from your hardware. Hardware Maintenance Manual: xSeries 220...
  • Page 81 Hard disk drive activity light (green) Hard disk drive status light (amber) SCSI hot-swap hard disk drive connector Note: The hard disk drive activity light and hard disk drive status light on the backplane match the hard disk drive activity light and hard disk drive status light on the hot-swap drive.
  • Page 82 Note: If the server has a ServeRAID controller, you might need to reconfigure the disk arrays after installing hard disk drives. Refer to the information that comes with the ServeRAID controller. Hardware Maintenance Manual: xSeries 220...
  • Page 83 If you have other options to install or remove, do so now. Installing options...

  • Page 84: Installing Memory Modules

    DIMM3 (J23), the third in DIMM2 (J21), and the fourth in DIMM4 (J26). (See the following illustration for memory-connector locations.) The xSeries 220 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs. These DIMMs can be installed in any memory slot. The server supports a minimum of 128 MB and a maximum of 4GB of system memory.

  • Page 85: Installing And Removing A Microprocessor

    Review the safety precautions in Statement 1 and Statement 5 in “Safety information” on page 133. Review the information in “Before you begin” on page 58 and the documentation that comes with the option. Turn off the server and peripheral devices, and disconnect all external cables and power cords;...

  • Page 86: Installing A Microprocessor

    Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with the server. •...
  • Page 87 Install the microprocessor: Touch the static-protective package containing the new microprocessor to any unpainted metal surface on the server; then, remove the microprocessor from the package. b. Orient the microprocessor over the microprocessor connector, as shown in the following illustration. Carefully press the microprocessor into the connector. Microprocessor 2 connector Terminator card...
  • Page 88 Align and place the heat sink on top of the microprocessor. Align and place the heat-sink retainer (clip) over the heat sink; then, snap it into place. d. Continue with step 10 on page 81. Hardware Maintenance Manual: xSeries 220...
  • Page 89 If you are installing a microprocessor that has a speed of 933 MHz, install a fan sink onto the microprocessor and connect the fan-sink power cable to the system board: VRM 2 (J12) Terminator card Microprocessor fan 1 (J2) Microprocessor fan 2 (J3 ) Microprocessor VRM 1...

  • Page 90: Removing A Microprocessor

    Continue with step 7 on page 83. If you are removing a microprocessor that has a speed of 933 MHz or higher: Hardware Maintenance Manual: xSeries 220...

  • Page 91: Installing The Bezel

    Insert a small, flat-blade screwdriver into the tab on the fan-sink retainer (clip). b. Press down and in with the screwdriver handle to remove the fan-sink retainer from the fan sink. Firmly grasp the fan sink and lift it off the microprocessor. Store the fan sink in a safe, clean place with the bottom side up.

  • Page 92: Connecting External Options

    You can attach a SCSI storage expansion enclosure to the server if you install an optional SCSI adapter in one of the five PCI adapter slots on the system board. Installation procedure To attach an external device, do the following: Hardware Maintenance Manual: xSeries 220...

  • Page 93: I/O Connector Locations

    Read “Before you begin” on page 58 and the documentation that comes with your options. Be sure the server and all attached devices are turned off. Follow the instructions that come with the option to prepare it for installation and to connect it to the server.

  • Page 94: Parallel Port

    Note: When you configure the parallel port as bidirectional, use an IEEE 1284- compliant cable. The maximum length of the cable must not exceed 3 meters (9.8 feet). Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup Utility main menu. Hardware Maintenance Manual: xSeries 220...

  • Page 95: Serial Ports

    Parallel port connector The following table shows the pin-number assignments for the 25-pin, female D-shell parallel-port connector on the system board. SPP/ECP Signal EPP Signal -STROBE -WRITE Data 0 Data 0 Data 1 Data 1 Data 2 Data 2 Data 3 Data 3 Data 4 Data 4...

  • Page 96: Universal Serial Bus Ports

    (POST). If you install a USB keyboard that has a mouse port, the USB keyboard emulates a mouse, and you will not be able to disable the mouse settings in the Configuration/Setup Utility program. Hardware Maintenance Manual: xSeries 220...

  • Page 97: Keyboard Port

    USB cables and hubs You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach more than two USB devices, you must use a hub to connect the devices. The hub provides multiple connectors for attaching additional external USB devices. USB technology provides up to 12 megabits-per-second (Mbps) speed with a maximum of 127 external devices and a maximum signal distance of five meters (16 ft) per segment.

  • Page 98: Auxiliary-Device (Pointing Device) Port

    Signal Signal Signal Analog red Red return Not connected Analog green or Green return DDC SDA monochrome Analog blue Blue return Horizontal synchronization (Hsync) Table 14. Video-port connector pin-number assignments. Hardware Maintenance Manual: xSeries 220...

  • Page 99: Scsi Port

    Signal Signal Signal Not connected Vertical synchronization (Vsync) Digital return Digital return DDC SCL Table 14. Video-port connector pin-number assignments. SCSI port The server has an integrated small computer system interface (SCSI) controller with an internal connector (J41) on the system board. This controller supports an Ultra160 SCSI internal channel.

  • Page 100: Scsi Connector Pin-Number Assignments

    -Acknowledge +Reset -Reset +Message -Message +Select -Select +Control/Data -Control/Data +Request -Request +Input/Output -Input/Output +Data 8 -Data 8 +Data 9 -Data9 +Data 10 -Data 10 +Data 11 -Data 11 Table 15. 68-pin SCSI connector pin-number assignments. Hardware Maintenance Manual: xSeries 220...

  • Page 101: Ethernet Port

    ServerGuide CDs. Failover for redundant Ethernet The IBM 10/100 Ethernet Adapter or the IBM 10/100 Etherjet™ PCI family of adapters are optional redundant network interface cards (NIC adapters) that you can install in the server. If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller, you can configure the server to support a failover function.
  • Page 102 Priority Packet information is available on the IBM Networking Web site at http://www.ibm.com/networking/support Priority Packet prioritizes traffic based on priority filters.
  • Page 103 Queue (HPQ) does not provide the precise priority levels of 802.1p tagging, it does assign traffic as either high or low priority and sends high-priority packets first. Therefore, if there are multiple applications on a system that is sending packets, the packets from the application with a filter are sent out first.

  • Page 104: Ethernet Port Connector

    Ethernet adapters. The following table shows the pin-number assignments for the Ethernet Wake on LAN PCI adapter power connector. Signal +5 AUX Ground Not connected Table 17. Wake on LAN PCI adapter power connector pin-number assignments. Hardware Maintenance Manual: xSeries 220...

  • Page 105: Fru Information (Service Only)

    Unplug the server. Remove the cover (see “Removing the side cover” on page 59). Remove the front bezel (see “Removing the bezel” on page 60). Remove the hot-swap hard disk drive (see “Hot-swap hard disk drive cage”). © Copyright IBM Corp. 2000...

  • Page 106: Hot-Swap Hard Disk Drive Cage

    Note: Take care not to dislodge the memory when you remove the cage. Hot-swap backplane Before you begin: • Read “Safety information” on page 133. • Review the information in “Before you begin” on page 58. Hardware Maintenance Manual: xSeries 220...

  • Page 107: Power Supply

    Note: The illustration above may differ slightly from your server. To remove the hot-swap backplane, do the following: Power-off the server, if it is on. Unplug the server. Remove the front bezel (see “Removing the bezel” on page 60). Remove the cover (see “Removing the side cover” on page 59). Remove the support bracket (see “Removing the support bracket assembly”...

  • Page 108: Rear Fan

    Gently move the power supply away from the chassis and lift it out of the server. Rear fan Before you begin: • Read “Safety information” on page 133. • Review the information in “Before you begin” on page 58. Hardware Maintenance Manual: xSeries 220...

  • Page 109: System Board

    Rear Rubber extensions To remove the rear fan, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 59). Remove the support bracket (see “Removing the support bracket assembly” on page 61).

  • Page 110: Cd-Rom Drive

    11. Remove screws and lift the system board out of the server. CD-ROM drive Before you begin: • Read “Safety information” on page 133. • Review the information in “Before you begin” on page 58. Hardware Maintenance Manual: xSeries 220...

  • Page 111: Floppy Disk Drive

    To remove the CD-ROM drive, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 59). Disconnect the cables. Remove the screws from the CD-ROM drive cage. Gently slide the floppy disk drive toward the rear of the server and lift it out.

  • Page 112: Bezel Release Latch

    From the underside, grasp the bezel release latch in the center and gently pull it back and away from the server. Top/side cover Before you begin: • Read “Safety information” on page 133. • Review the information in “Before you begin” on page 58. Hardware Maintenance Manual: xSeries 220...

  • Page 113: Handle Assembly

    To remove the top/side cover, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 59). Remove the front bezel (see “Removing the bezel” on page 60). Remove the handle assembly (see “Handle assembly”).

  • Page 114: Adapter Retainer

    Lift up on the handle support to remove it from the slots in the top of the chassis. Adapter retainer Before you begin: • Read “Safety information” on page 133. • Review the information in “Before you begin” on page 58. Hardware Maintenance Manual: xSeries 220...
  • Page 115 To remove the adapter retainer, do the following: Power-off the server, if it is on. Unplug the server. Remove the side cover (see “Removing the side cover” on page 59). Remove all adapter cards (see “Installing an adapter” on page 65). Rotate the adapter retainer to the open position.
  • Page 116 Hardware Maintenance Manual: xSeries 220...
  • Page 117 Setup to be stored in CMOS. For IBM devices not supported by index, refer to the manual for that device. Always start with “General checkout” on page 1. The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most likely cause is listed first.
  • Page 118 System Board (Keyboard controller Keyboard failed) 2-2-3 Battery (CMOS power failure System board and checksum checks failed) 2-2-4 Battery (CMOS configuration System board info validation failed) 2-3-1 Jumper on J28 (Screen initialization System Board failed) Hardware Maintenance Manual: xSeries 220...

  • Page 119: Symptom-To-Fru Index

    Beep/Symptom FRU/Action 2-3-2 System board (Screen memory failed) 2-3-3 System board (Screen retrace failed) 2-3-4 System board (Search for video ROM failed) 2-4-1 System board (Video failed, screen believed operable) 3-1-1 System Board (Timer tick interrupt failed) 3-1-2 System Board (Interval timer channel 2 failed) 3-1-3...

  • Page 120: No Beep Symptoms

    System board No Beeps occur after Check speaker connections successfully completing Speaker POST System board No ac power Check the power cord. Power supply. No beep and no video See “Undetermined problems” on page 124 Hardware Maintenance Manual: xSeries 220...
  • Page 121 Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197do not replace a FRU. The description for these error codes are: The test passed. The Esc key was pressed to abort the test. This is a warning error and may not indicate a hardware failure. For all error codes, replace/follow the FRU/Action indicated.
  • Page 122 (Failed CD-ROM Drive Cables IDE CD-ROM test) CD-ROM Drive System Board 217-XXX-000 (Failed Fixed Disk 1 BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. Hardware Maintenance Manual: xSeries 220...

  • Page 123: Diagnostic Error Codes

    Error Code/Symptom FRU/Action 217-XXX-001 (Failed BIOS Fixed Disk 2 Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-XXX-002 (Failed BIOS Fixed Disk 3 Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical...
  • Page 124 ServeRAID program cannot • Be sure there are no duplicate SCSI IDs or IRQ assignments. view all installed drives - or - • Be sure that the hard disk drive is connected properly. cannot install NOS. Hardware Maintenance Manual: xSeries 220...

  • Page 125: Post Error Codes

    Setup Action The Operating System Free up more space on the hard disk. Installation program continuously loops. ServerGuide won't start your Be sure the NOS CD you have is supported by ServerGuide. See the Setup and NOS CD. Installation CD label for a list of NOS versions supported. Can't install NOS - option is Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system grayed out.
  • Page 126 Run Configuration/Setup (Memory configuration DIMM changed, see "Memory System Board Settings" on page 32.) System Board (Hardware error) (Security 176, 177, 178 Run Configuration/Setup hardware error) System Board Run Configuration/Setup (Power-on password System Board corrupted) Hardware Maintenance Manual: xSeries 220...
  • Page 127 Error Code/Symptom FRU/Action Run Configuration/Setup (Drive startup sequence System Board information corrupted) Run Configuration/Setup (Security hardware control System Board logic failed) Set serial number in Setup (VPD serial number not set.) System Board Run Configuration/Setup (Bad EEPROM CRC #2) System Board Run Configuration/Setup, enter the administrator password (Three attempts were made to System Board.
  • Page 128 Replace microprocessor 00019501 (Microprocessor 1 Microprocessor 1 is not functioning - check System Board VRM and processor LEDs) 00019502 (Microprocessor 2 Microprocessor 2 is not functioning - check System Board VRM and processor LEDs) Hardware Maintenance Manual: xSeries 220...
  • Page 129 Error Code/Symptom FRU/Action 00019701 (Microprocessor Microprocessor 1 1 failed BIST) System Board 00019702 (Microprocessor 2 Microprocessor 2 failed BIST) System Board 00180100 Run Configuration/Setup (No room for PCI option Failing Adapter ROM) System Board 00180200 Run Configuration/Setup (No more I/O space available Failing Adapter for PCI adapter) System Board...

  • Page 130: Processor Board Leds

    You are here because the diagnostic tests did not identify the failure, the Devices List is incorrect, or the system is inoperative. Note: A corrupt CMOS can cause undetermined problems. If power problems are suspected: Power-off the computer. Be sure the system is cabled correctly. Hardware Maintenance Manual: xSeries 220...
  • Page 131 (power-on the computer and reconfigure each time). • Any external devices • Surge suppressor device (on the computer) • Modem, printer, mouse, or non-IBM devices • Each adapter • Drives • Memory Modules (Minimum requirement = one 128 MB DIMM)
  • Page 132 Hardware Maintenance Manual: xSeries 220...
  • Page 133 Parts listing This parts listing supports the following models: 21X, 22X, 2AX, 31X, 32X, 3AX, 41X, 42X, 4AX, 51X, 52X, 5AX. © Copyright IBM Corp. 2000...
  • Page 134 System System (xSeries 220) Models 21X, 22X, 2AX, 31X, 32X, 3AX, Index FRU No. 41X, 42X, 4AX, 51X, 52X, 5AX Chassis (All models) 06P5853 Cover, side/top (All models) 19K4957 Handle kit (All models) 19K4934 Bar release (All models) 19K4946 Handle support (All models)

  • Page 135: Parts Listing

    System (xSeries 220) Models 21X, 22X, 2AX, 31X, 32X, 3AX, Index FRU No. 41X, 42X, 4AX, 51X, 52X, 5AX Retainer (All models) 19K4945 80MM fan assembly (All models) 22P2462 Power supply, 330W API-CR (All models) 00N7718 Hard disk drive slim blank bezel (hot swap only) (Models 2AX, 3AX, 4AX, 5AX only)

  • Page 136: System

    System (xSeries 220) Models 21X, 22X, 2AX, 31X, 32X, 3AX, Index FRU No. 41X, 42X, 4AX, 51X, 52X, 5AX Rack kit (optional) (All models) 06P5852 Keyboards Keyboard FRU No. US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Brazil/Portuguese 37L2554...

  • Page 137: Power Cords

    Power cords Power cord FRU No. China (PRC) 01K9851 Japan 01K9853 Thailand 12J5120 Israel 12J5122 Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka 12J5124 Chile, Ethiopia, Italy, Libya, Somalia 12J5126 Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 12J5128 Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Ghana, Hong Kong, Iraq, Ireland, 12J5987...
  • Page 138 Hardware Maintenance Manual: xSeries 220...

  • Page 139: Safety Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: •...

  • Page 140: Electrical Safety

    — When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. — Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Hardware Maintenance Manual: xSeries 220...

  • Page 141: Related Service Information

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 142: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. Remove the cover. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 143: Grounding Requirements

    Korean • Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 144 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 145 • Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. • Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 146 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 147 Aqueça a mais de 100°C (212°F) • Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
  • Page 148 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual: xSeries 220...
  • Page 149 Related service information...
  • Page 150 Hardware Maintenance Manual: xSeries 220...
  • Page 151 Related service information...
  • Page 152 Hardware Maintenance Manual: xSeries 220...
  • Page 153 Related service information...
  • Page 154 Hardware Maintenance Manual: xSeries 220...
  • Page 155 Related service information...
  • Page 156 Hardware Maintenance Manual: xSeries 220...
  • Page 157 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 158 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 159 ≥18 kg ≥32 kg ≥55 kg ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant électrique à l'intérieur de la machine. Il se peut que votre unité dispose de plusieurs cordons d'alimentation.
  • Page 160 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
  • Page 161 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 162 Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual: xSeries 220...
  • Page 163 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 164 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 165 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
  • Page 166 Hardware Maintenance Manual: xSeries 220...
  • Page 167 Related service information...
  • Page 168 Hardware Maintenance Manual: xSeries 220...
  • Page 169 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 170 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 171 ≥18 kg (37 libras) ≥32 kg (70,5 libras) ≥55 kg (121,2 libras) PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
  • Page 172 Hardware Maintenance Manual: xSeries 220...

  • Page 173: Send Us Your Comments

    We want to know your opinion about this manual (part number 06P1822). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 174: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid...

  • Page 175: Trademarks

    ServerProven, including but not limited to the implied warranties of merchantability and fitness for particular purpose. These products are offered and warranted solely by third parties. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: SystemXtra NetBAY3...
  • Page 176 Hardware Maintenance Manual: xSeries 220...
  • Page 178 IBM@ Part Number: 06P1822 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. 06P1822 0406P1822...

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