IBM System x3650 M4 Type 7915 Problem Determination And Service Manual page 48

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Diagnostic
code Message
I.18005 [I.18005] A discrepancy
has been detected in
the number of cores
reported by one or
more processor
packages within the
system.
I.18006 [I.18006] A mismatch
between the maximum
allowed QPI link speed
has been detected for
one or more processor
packages.
I.18007 [I.18007] A power
segment mismatch has
been detected for one
or more processor
packages.
30
IBM System x3650 M4 Type 7915: Problem Determination and Service Guide
Description Action
Processors have
1. Make sure that the microprocessor is on the
mismatched number of
cores.
2. Check the IBM support website for a firmware
3. (Trained technician only) Remove and
Processors have
1. Make sure that the microprocessor is on the
mismatched QPI
Speed.
2. Check the IBM support website for a firmware
3. (Trained technician only) Remove and
Processors have
1. Make sure that the microprocessor is on the
mismatched Power
Segments.
2. Check the IBM support website for a firmware
3. (Trained technician only) Remove and
ServerProven website at
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/.
update and update the server firmware to the
latest level (see "Updating the firmware" on
page 297).
replace the affected microprocessor (error
LED is lit) with a supported type (see
"Installing a microprocessor and heat sink" on
page 282).
ServerProven website at
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/.
update and update the server firmware to the
latest level (see "Updating the firmware" on
page 297).
replace the affected microprocessor (error
LED is lit) with a supported type (see
"Installing a microprocessor and heat sink" on
page 282).
ServerProven website at
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/.
update and update the server firmware to the
latest level (see "Updating the firmware" on
page 297).
replace the affected microprocessor (error
LED is lit) with a supported type (see
"Installing a microprocessor and heat sink" on
page 282).