IBM System x3650 M4 Type 7915 Problem Determination And Service Manual page 181

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component
201-901-xxx Memory
202-801-xxx Memory
Test State Description Action
Memory Test Failed Test
failure:
single-bit
error,
failing
DIMM z.
Memory Aborted Internal
Stress Test program
error.
1. Turn off the system and disconnect it from the power
source.
2. Reseat DIMM z.
3. Reconnect the system to power and turn on the
system.
4. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the server firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For more information, see "Updating the
firmware" on page 297.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the Setup utility (see "Using
the Setup utility" on page 301).
9. Run the test again.
10. Replace the failing DIMM.
11. Re-enable all memory in the Setup utility (see "Using
the Setup utility" on page 301).
12. Run the test again.
13. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA.
3. Make sure that the server firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see "Updating the firmware" on page
297.
4. Run the test again.
5. Turn off and restart the system if necessary to recover
from a hung state.
6. Run the memory diagnostics to identify the specific
failing DIMM.
7. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
163
Chapter 3. Diagnostics